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Reviews of Palazzo Al Velabro 4 stars

Via Del Velabro 16, 00186 Rome, Italy

#1180 of 3,048 Holiday rentals in Rome

Guests' Choice

Review score

Based on 96 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    9

  • Value for money

    8

  • Free WiFi

    6.9

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Showing 1 - 44

  • Reviewed: 2 June 2018

    8.3
    Generally enjoyable, comfortable and clean
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with View and Balcony (2 Adults)
    • Stayed 13 nights

    the bathtub inconvenient, too narrow, needs hand bars for the partially disabled, impossible to shower without hitting the shower controls. Few restaurants and markets within easy walking distance without dangerous street crossings; perhaps more detailed area shopping and bus info available from staff. Elevator stops with big jerk. False alarms nearby. More hand railings at lobby stairs.

    staff were excellent, Alex in particular. Good breakfast. Very clean. Convenient well-stocked kitchen, with table and chairs in room. Interesting area. WIFI excellent.

    Stayed in May 2018

  • Reviewed: 14 May 2018

    6.7
    Good for what we needed in a short weekend , if I were staying longer - would have chose different
    • Leisure trip
    • Couple
    • Economy One-Bedroom Apartment (2 adults)
    • Stayed 2 nights

    Mildew smell in bathroom - think it's the shower curtain. Also some visible mold, I didn't love the way it was cleaned. Beds are SO hard. Carpet and doors are worn - all needs updating.

    Location is wonderful - near the heart of the city and walkable to everything (buses, restaurants, etc.) Breakfast was delicious - you can tell when it first opened this was a beautiful hotel.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    7.9
    Despite the bed, we would choose the Palazzo la Velabro again, primarily because of its' location.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with View and Balcony (2 Adults)
    • Stayed 2 nights

    THE BED. The beds are EXTREMELY FIRM. I prefer a firm bed and I found this bed to be very uncomfortable.

    The front desk staff was excellent, calling cabs and providing directions.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    7.9
    Very enjoyable stay, great location
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was a little bit tired. The basin leaked. Generally the flat would benefit from redecorating, plus maybe a picture or 2 on the wall as it felt a little corporate.

    Fantastic location, great view of Palatine from apartment. Staff were v helpful and friendly.

    Stayed in April 2018

  • Reviewed: 16 April 2018

    4.2
    Not a 4 star, but 1*. Horribly dirty.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Very. Very. Very dirty hotel. See pics attached. The pictures on booking are false! This is not a 4 star hotel. The windows are horrible, like you're sleeping on the noisy road not in the room. Bathroom - I didn't see the shower as they show it here, but saw the most narrow bath tube. Too many dirty spots on the carpet and couches. Destroyed walls. Owner must close it to make renovations, because for the money I paid I expected it to be clean at least. Seriously. Awful.

    Location is good and the staff working there is nice. 4,2 points just for these two things. The rest is horrible.

    Stayed in April 2018

  • Reviewed: 8 April 2018

    10
    Confortable apartment in the heart of Ancient Rome
    • Business trip
    • Solo traveller
    • Economy One-Bedroom Apartment (2 adults)
    • Stayed 1 night
    • Submitted via mobile

    Great central position right in front of the beautiful arc of Janus and a stone’s throw away from the Palatine Hill and the Circus Maximus. Spacious une bedroom apartment. A real steal of a deal!

    Stayed in March 2018

  • Reviewed: 8 April 2018

    7.1
    Great location, spacious apartment, very friendly and...
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (3 Adults)
    • Stayed 2 nights

    Lots of dust in the apartment everywhere - the cleaning must be quite superficial. The breakfast lacked both quality and variety.

    Great location, spacious apartment, very friendly and helpful staff.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    10
    Location!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Wi fi is slow in peak hours

    Location!!. Excellent size room for a family of 4. Located in a small road a small flight stairs from the main road. Staff could help you with luggage. At a walking distance to main attraction. Go to, colisseum. Easy to get a cab if needed at the door, or city bus to cente. 5 min wait if the staff calls for one. My room had a view of a large enclosed beautiful garden.

    Stayed in April 2018

  • Reviewed: 20 March 2018

    10
    Fantastic location and apartment exceeded expectations- would def stay again - thanks.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (3 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was great but young girl serving was a bit miserable - did sigh a lot when asked for anything - although she was only on her own serving so busy

    Great free 'handy' device in apartment which you could take out in Rome and ensured we never got lost.

    Stayed in March 2018

  • Reviewed: 27 February 2018

    10
    Staff was very helpful, location very good.
    • Leisure trip
    • Couple
    • Economy One-Bedroom Apartment (2 adults)
    • Stayed 4 nights

    Wifi issues, but seems this is a general Rome issue. Room had kitchenette, would've been nice to have coffee/tea/sugar in the room.

    Staff was very helpful, location very good. I think they upgraded me the room without even telling me :-) Clean, comfortable

    Stayed in February 2018

  • Reviewed: 12 June 2017

    5.8
    Dated and in need of a face lift
    • Leisure trip
    • Couple
    • Economy One-Bedroom Apartment (2 adults)
    • Stayed 2 nights
    • Submitted via mobile

    The room was dated and old. The reception is ultra modern which you expect will flow through into the rooms however the rooms are in need of a refurbishing.

    The room was spacious

    Stayed in June 2017

  • Reviewed: 30 April 2017

    9.6
    Special mention about the staff, who were very helpful.
    • Leisure trip
    • Family with young children
    • Family One-Bedroom Apartment (2 Adults + 2 Children)
    • Stayed 5 nights
    • Submitted via mobile

    Special mention about the staff, who were very helpful. They were knowledgeable about all the needs of the tourists :) Big thanks to the front desk and the cafeteria staff. Our stay was enjoyable .

    Stayed in April 2017

  • Reviewed: 26 December 2016

    6.7
    Nice hotel, with some flaws.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights

    Hot water every morning, is that asking too much? Polite bahaviour at breakfast every morning, regardless of who is working there would be appreciated.

    Perfect balcony. Spacious room. Elegant place to stay. Sophisticated.

    Stayed in November 2016

  • Reviewed: 19 December 2016

    9.6
    Top accomodation
    • Leisure trip
    • Couple
    • Economy One-Bedroom Apartment (2 adults)
    • Stayed 3 nights

    Add a bit to kitchen utensils: chopping board, bottle/can opener, toaster.

    As always, Velabro is an excellent place that has maintained its standards: courteous staff, good facilities

    Stayed in December 2016

  • Reviewed: 16 December 2016

    10
    Friendly high quality hotel in an excellent location for visiting all main attractions in Rome.
    • Leisure trip
    • Couple
    • Economy One-Bedroom Apartment (2 adults)
    • Stayed 4 nights

    The bath/shower was very small with a flimsy shower curtain that stuck to the body as you showered. It would have been nice to have a couple of tea/bags and milk so we could have a drink.

    The room was spacious,warm and very clean. Great view. The breakfast was an added bonus as we didn't expect this in the price. The waitresses in the breakfast room were both friendly and efficient nothing was too much trouble for them. The reception guys were helpful and very friendly. Location was great we walked everywhere even to the Vatican which only took 45 minutes along the river.

    Stayed in December 2016

  • Reviewed: 26 August 2018

    6.3
    Location, view and room size
    • Leisure trip
    • Solo traveller
    • Economy One-Bedroom Apartment (2 adults)
    • Stayed 3 nights
    • Submitted via mobile

    Staff was rude, unhelpful and unfriendly. The limited breakfast options should have been complimentary.

    Location, view and room size

    Stayed in August 2018

  • Reviewed: 18 June 2018

    8.3
    Super friendly staff.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Super friendly staff..Alex at the front desk was fabulous..he helped us out of the way! Well spaced rooms clean bathrooms

    Stayed in June 2018

  • Reviewed: 30 May 2018

    7.5
    Wifi very very slow, so people who want to work.
    • Leisure trip
    • Family with young children
    • Economy One-Bedroom Apartment (2 Adults + 2 Children)
    • Stayed 6 nights
    • Submitted via mobile

    Wifi very very slow, so people who want to work... can’t depend on hotel wifi

    Stayed in May 2018

  • Reviewed: 16 April 2018

    4.2
    Dirty.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    I said everything in my previous review. Fell sorry to book it twice with no possibility to cancel.

    Stayed in April 2018

  • Reviewed: 30 March 2018

    10
    The style, the atmosphere, the very attentive staff, and the...
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (3 Adults)
    • Stayed 2 nights

    The style, the atmosphere, the very attentive staff, and the location.

    Stayed in March 2018

  • Reviewed: 17 March 2018

    10
    Room is large, staff is excellent, helpful and friendly,...
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Poor breakfast

    Room is large, staff is excellent, helpful and friendly, great location, maybe a bit far from metro station

    Stayed in March 2018

  • Reviewed: 22 January 2018

    10
    When in Rome stay at Palazzo al Velabro!
    • Leisure trip
    • Couple
    • Economy One-Bedroom Apartment (2 adults)
    • Stayed 6 nights
    • Submitted via mobile

    I truly can't think of anything negative to say.

    Walking distance to many attractions and great restaurants.

    Stayed in January 2018

  • Reviewed: 21 November 2017

    7.1
    Good location, bad beds
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    The beds were not comfortable and the sofa bed a no go as the mattres was max 5 cm thick

    Possibility to park in front of the hotel in the street

    Stayed in October 2017

  • Reviewed: 27 October 2017

    8.3
    Great place with friendly helpful staff and wonderful location.
    • Leisure trip
    • Couple
    • Economy One-Bedroom Apartment (2 adults)
    • Stayed 1 night
    • Submitted via mobile

    Very quiet, safe place. Modern entry with more dated rooms but still good quality and fully fitted.

    Stayed in October 2017

  • Reviewed: 7 November 2016

    9.6
    Everything.
    • Leisure trip
    • Couple
    • Economy One-Bedroom Apartment (2 adults)
    • Stayed 4 nights
    • Submitted via mobile

    Little difficult to get to Hotel

    Everything.

    Stayed in November 2016

  • Reviewed: 20 October 2016

    8.3
    very good location, we walked to everything.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with View and Balcony (2 Adults)
    • Stayed 4 nights

    A knife in the kitchenette would have been useful

    very good location, we walked to everything. Friendly restaurants around the corner

    Stayed in October 2016

  • Reviewed: 25 September 2016

    10
    Quality-price rate excellent
    • Leisure trip
    • Couple
    • Economy One-Bedroom Apartment (2 adults)
    • Stayed 4 nights

    Nothing.

    Excellent location. Staff more than helpful. Good breakfast with kind staff.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 May 2016

    10
    wonderful staff who were super friendly and helpful, great...
    • Leisure trip
    • Family with older children

    wonderful staff who were super friendly and helpful, great location next to Roman ruins in the heart of the city, super easy access to public transportation!

  • Reviewed: 10 April 2016

    6.3
    Good location close to coliseum and Roland forum.
    • Leisure trip
    • Family with young children

    Parking facility is not good at all. Very hard to park a car during the day (unique directional way not large enough). Place is not safe. Our car has been broken during the night in the Main Street close to the hotel (broken window) and things inside have been stollen. Rome !!! Staff has help us after.... Break first place not large enough.

    Good location close to coliseum and Roland forum. Nice staff able to help and to explain. Rooms are large and silent is perfect.

  • Reviewed: 2 March 2016

    9.6
    Very comfortabel beds!
    • Leisure trip
    • Family with young children

    The bathroom was a bit bits and pieces in similar colors but not really matching unit. The bedroom was a little hot and opening the window was difficult due to the traffic.

    Very comfortabel beds!

  • Reviewed: 24 January 2016

    10
    Staff friendly and helpful.
    • Leisure trip
    • Family with older children

    All good and I have no complaints.

    Staff friendly and helpful. Breakfasts fresh, and rooms suited family accommodation. Proximity to all Romes's delights great. Thank you for a very relaxing and memorable trip. Will stay again later this year. Dean Nardi

  • Reviewed: 5 January 2016

    7.5
    The room 31 was ideal for 4 people families.
    • Leisure trip
    • Family with older children

    The breakfast area was quite small and would be problem to find a table during the high periods such as New Year's term. Also the metro station was not close; around 1Km. away.

    The room 31 was ideal for 4 people families.

  • Reviewed: 17 November 2015

    9.6
    Location was the best, it is walking distance to most of...
    • Leisure trip
    • Family with young children

    The only thing was that sofa bed was really uncomfortable, you could actually feel the springs under the mattress... Pity

    Location was the best, it is walking distance to most of places of interest; the apartment was big, 60m2 and special request was granted without a problem, good choice for breakfast, thank you very much to receptionists!

  • Reviewed: 25 October 2015

    7.9
    Excellent location.
    • Leisure trip
    • Family with older children

    The bathroom was worse than should be expected for this quality of hotel. It was clean but the bath/shower was extremely narrow and the shower head kept slipping down the pole. Could do with an update. We had a family apartment which was spacious but needed some pictures to lighten the walls.

    Excellent location. Walking distance to the Colosseum, Forum, Circus Maximus, Pantheon, Trevi Fountain and Trasteverre. Lots of restaurants in walking proximity. Reception staff were extremely helpful and welcoming. The breakfast buffet was excellent with lovely marble cake. The egg boiling machine took a bit of getting used to but we had mastered it by the third morning.

  • Reviewed: 11 June 2015

    7.1
    Friendly staff and good location for historic interests.
    • Leisure trip
    • Couple

    Room carpet shabby and needs to be replaced. Shower facility small and inconvenient , with a recent sloppy paint job in bathroom that paid little attention to detail.

    Friendly staff and good location for historic interests. Large rooms.

  • Reviewed: 14 April 2015

    8.8
    had 3 rooms with 2 kids and 2 pull out beds so kids each had...
    • Leisure trip
    • Family with older children

    room smelled of smoke. beds were somewhat hard. wifi wasnt the best but worked and was free

    had 3 rooms with 2 kids and 2 pull out beds so kids each had their own space. location great and took me a while to get my bearings. maps are large scale.

  • Reviewed: 29 March 2016

    7.9
    Wi Fi didn´t work none of the days!
    • Leisure trip
    • Family with young children

    Wi Fi didn´t work none of the days!! The breakfast didn´t have too much options, the quality of the products wasnt so good.

  • Reviewed: 29 September 2015

    10
    Perfect location.
    • Leisure trip
    • Couple

    Shame that you have to pay for coffee at breakfast.

    Perfect location. lots of space in the apartment. Nice decor. Friendly staff.

  • Reviewed: 24 September 2015

    7.5
    Location
    • Leisure trip
    • Family with older children

    Didn't feel value for money

    Location

  • Reviewed: 19 September 2015

    9.2
    Great location.
    • Leisure trip
    • Couple

    A little noyce inside the room, specially in the mornings.

    Great location. Very friendly. Awesome decoration. Cool place.

  • Reviewed: 9 August 2015

    9.2
    Perfect location, central without noise.
    • Leisure trip
    • Family with older children

    Price was a little to high.

    Perfect location, central without noise. Excellent air condition.

  • Reviewed: 13 July 2015

    7.5
    Location good, suite spacious, staff helpful.
    • Leisure trip
    • Family with older children

    air conditioning in suite controlled by front desk

    Location good, suite spacious, staff helpful.

  • Reviewed: 12 July 2015

    9.2
    Location
    • Leisure trip
    • Family with young children

    Location

  • Reviewed: 7 April 2015

    7.9
    The staff was very attentive and welcoming
    • Leisure trip
    • Couple

    double bed

    The staff was very attentive and welcoming

There are also 9 reviews without text. These impact the overall review score.

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