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Reviews of Residence Hotel Palazzo Della Scala 4 stars

Via Gardesana 54, 37017 Lazise, Italy

#14 of 30 hotels in Lazise

Guests' Choice

Review score

Based on 704 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    9

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.6

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Showing 1 - 38

  • Reviewed: 18 June 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    WiFi could be better. Kept going on and off.

    Good location within walking distance of Lazise Town. Friendly and helpful staff. Great breakfast with large selection to choose from.

    Stayed in June 2018

  • Reviewed: 11 June 2018

    • Leisure trip
    • Couple
    • Classic One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Poor bedroom and lounge lighting to read and uncomfortable pillows.

    Excellent staff with a warm welcome. Great honesty as in error we left a purse and telephone. The hotel kindly called us to say the maid had given into the desk.

    Stayed in June 2018

  • Reviewed: 6 June 2018

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Lake and Garden View
    • Stayed 7 nights

    When it rains, water penetrates through the roof.

    - The pool filled with sand is a good place for children. - The Restaurant serves great meals. - Nice setting with music in the garden.

    Stayed in June 2018

  • Reviewed: 21 May 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Hotel situated on the main road and had a room at the front, so traffic noise was loud at times. Made sitting on the balcony not pleasant at times. If possible ask for a room at the back of the hotel. No free water.

    Very good hotel. Facilities what you would expect from a 4 star hotel. Room was a good size with large terrace outside. Gardens and pool area very nice. Good choice at breakfast. Had meal from room service and food was excellent. Close to town centre.

    Stayed in May 2018

  • Reviewed: 16 October 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights

    The room maintenance was not good. The size of the two extra bed for the children was a little bit small.

    Breakfast was very good, the location of the hotel is very good and the parking facilities was also good. The stuff in the restaurant was very kindly.

    Stayed in October 2017

  • Reviewed: 16 September 2016

    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The rate for the room was absolutely exaggerated, the pictures in the net not displaying the poor condition of the rooms, very old style and not well maintained, I checked other rooms in the hotel, which looked slightly better but not well situated view-wise! Staff was not Really keen on listening and partly also a bit cheeky, from my end that was the first and last time in this hotel, although I liked the area around lake Garda! I would not recommend this hotel and I am quite upset about the rates they asking for! In addition the cocktails at the pool weren't good but expensive.........

    Coffee for breakfast!

    Stayed in September 2016

  • Reviewed: 8 September 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Lake and Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool was smaller than expected from the photos of the hotel on booking.com Bathroom did not have an air sucking facility - I had to open the window

    The garden Location near lazise old city Parking

    Stayed in September 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Room was bad. Partly rennovated. Old bathroom with bath only and no shower curtain so after all five of us taking showers it turned into a swimming pool. Terras was parking facing, old not not maintained. Loud road noise and not a place to enjoy the evining. Room and room location was definitely priced at 4 stars but only worthy a low 3 stars.

    Pool was great and breakfast was good.

    Stayed in August 2016

  • Reviewed: 29 June 2016

    • Leisure trip
    • Family with older children
    • Two-Bedroom Apartment with Lake and Garden View
    • Stayed 7 nights

    We felt that the restaurant food was aimed at German guests rather than serving Italian cuisine. This was understandable, but disappointing to us. The restaurant was empty most nights, which was a shame. Plenty of excellent places to eat in Lazise, so no hardship. Not the hotel's fault at all, but the 'Biker Bar' next door was very noisy on a couple of nights. This won't bother you at all if you never tire of the sound of a Harley Davidson though!

    Large rooms with lots of storage. Comfortable sitting area. Most comfortable beds - memory foam mattress and pillows. Our suite was immaculately clean and daily maid service was faultless. Lovely pool area with very relaxed feel. Very large balcony with table and chairs and one sun lounger. Helpful, friendly, professional staff. We enjoyed our stay here.

    Stayed in June 2016

  • Reviewed: 13 June 2018

    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Lake and Garden View
    • Stayed 8 nights

    Loved the hotel, it has a beautyfull garden, grate pool and wonderfull staff. And the location is superb.

    Stayed in June 2018

  • Reviewed: 8 January 2018

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Centre of lazise - walking distance into the old town by the lake Garda. Room is big, clean.Breakfast was super! The thermal baths 5mins drive.

    Stayed in January 2018

  • Reviewed: 20 September 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Spa Bath and Private Pool
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Very convenient for the town. Great for families with small children.

    Stayed in August 2017

  • Reviewed: 11 July 2017

    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights

    Wished we stayed longer

    A very good breakfast with a very large selection of foods both hot and cold.

    Stayed in July 2017

  • Reviewed: 8 May 2017

    • Leisure trip
    • Group
    • Superior Studio
    • Stayed 3 nights

    friendly stuff at reception waiters super stuff at breakfast very friendly

    Stayed in May 2017

  • Reviewed: 27 April 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Hotel staff were extremely friendly and helpful. Rooms were very comfortable and quiet.

    Stayed in April 2017

  • Reviewed: 21 March 2017

    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night

    Location is fantastic. The apartment is in a great building and very spacious.

    Stayed in March 2017

  • Reviewed: 3 November 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Lake and Garden View
    • Stayed 3 nights

    Old furnitures, bathrooms need to be refurbished

    Big rooms, very good breakfast

    Stayed in October 2016

  • Reviewed: 1 November 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Lake and Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Limited room service menu. Can improve on the menu to be more child friendly

    Good size rooms with nice belcony

    Stayed in November 2016

  • Reviewed: 10 October 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Lake and Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Wifi was not available on all places in the room There are stairs to the elevator, problem with a stroller

    Great room, great view

    Stayed in October 2016

  • Reviewed: 11 August 2016

    • Leisure trip
    • Family with older children
    • Two-Bedroom Apartment with Spa Bath and Private Pool
    • Stayed 3 nights
    • Submitted via mobile

    Bottled water expensive from hotel none free in room;

    Good continental buffet breakfast; good size family suite and within walking distance of Lazise.

    Stayed in August 2016

  • Reviewed: 8 August 2016

    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 6 nights

    ??

    Fabulous pool and rooms. Fantastic staff.

    Stayed in August 2016

  • Reviewed: 26 June 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Spa Bath and private Garden
    • Stayed 4 nights
    • Submitted via mobile

    The air conditioning didn't go very cool

    The only downside was the spa bath didn't work and the shower over bath wasn't connected

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 September 2015

    • Leisure trip
    • Family with older children

    we had problem with the wifi most of the time is down or slow. There were items that are not belongs to the apartment stored in the storage area inside the apartment. Hotel Restaurants close every early

    Location is fine,

  • Reviewed: 11 August 2015

    • Leisure trip
    • Group

    Hotel is not directly at the lake, you have to walk a distance (approx 10 Min). Having infants that's a tricky task, because the road to the beach is not good protected for pedestrians, meaning there is no secured sidewalk. The lake is very dirty and full of seaweed. Being in this area a car is absolutely mandatory. Using a bike on these narrow roads is almost suicide.

    Breakfast was great. Nice view into garden and partially to the Garda lake. Convenient to have basement parking free of charge. Good pool for kids/babies. small nice hotel.

  • Reviewed: 3 August 2015

    • Leisure trip
    • Couple

    The location, room style and the staff were excellent. It's location next to the castle is great and provides many dining options. We will return!

  • Reviewed: 28 June 2015

    • Leisure trip
    • Family with young children

    Very bad internet reception. I had to go to the lobby to be able to access Wi-Fi. I didn't expect this in a 4 star hotel. Restaurant service very slow; however staff was very friendly.

    Facilities, restaurant, location, swim pool, free bikes rental, friendly staff toward young children, free parking.

  • Reviewed: 5 June 2015

    • Leisure trip
    • Family with young children

    breakfast was ok, but very limited with hot food. Omelet/scramble eggs and porridge on request could make breakfast better!!!

    Very friendly staff. We were upgraded with the better room for free. Beautiful and quiet place!

  • Reviewed: 2 November 2015

    • Leisure trip
    • Family with older children

    The only mirror in our 2 bedroom suit/apartment was in the one bathroom.

    Very friendly staff and very helpful. Beautiful garden and pool area.

  • Reviewed: 17 October 2015

    • Leisure trip
    • Family with young children

    Internet could be faster

    Everything

  • Reviewed: 13 October 2015

    • Leisure trip
    • Couple

    photos on the internet do not match reality - no sofa in the room, which was on the pictures to reserve

  • Reviewed: 8 October 2015

    • Leisure trip
    • Couple

    busy roadside room with no view

    close proximity to historic walled town good breakfast in a nice setting

  • Reviewed: 7 October 2015

    • Leisure trip
    • Couple

    Sparse rooms.

    Nice grounds. Good breakfast.

  • Reviewed: 28 September 2015

    • Leisure trip
    • Family with young children

    Variety of food menu for lunch and dinner.

    Friendly staff excellent facility and outstanding location.

  • Reviewed: 23 September 2015

    • Leisure trip
    • Family with older children

    Wifi

    Perfect location. Lovely pool and garden. Wonderful staff

  • Reviewed: 17 August 2015

    • Leisure trip
    • Family with young children

    Staff were very helpful. the parking in this busy area was ideal. Simple and quick check-in and check-out.

  • Reviewed: 2 August 2015

    • Leisure trip
    • Family with young children

    the hotel is very friendly,pool is very nice, family suite is very big and comfortable, very good location

  • Reviewed: 2 June 2015

    • Leisure trip
    • Group

    Nothing

    The executive two bedroom apartment was palatial

  • Reviewed: 4 January 2015

    • Leisure trip
    • Family with young children

    The hotel staff were very nice.The hotel location is very good.

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 38

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