Rione San Biagio 55, 75100 Matera, Italy
#349 of 388 vacation rentals in Matera
Guests' ChoiceBased on 86 hotel reviews
8.1Cleanliness
8.3
Comfort
8.2
Location
9.4
Facilities
8.1
Staff
8.4
Value for money
7.9
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 13, 2024
Robert
United States of AmericaVery poor signage / directions to facility most confusing, parking very poor. Just taxi to auxiliary parking 2km away not a satisfactory solution. Lack of signs and arrows near facility was nerve wracking. Score only a #2 at best.
Atmosphere, view was outstanding.
Stayed in April 2024
Reviewed: October 3, 2023
Cheri
CanadaCave house not for me but I picked it. Host was not very helpful.
Location
Stayed in September 2023
Reviewed: September 16, 2023
Helen
United KingdomNothing
A fantastic genuine cave location right in the centre of Matera. Well designed and looked after and clearly a family who care hugely about their hotel. Excellent breakfast too
Stayed in September 2023
Reviewed: September 6, 2023
Bruno
AustraliaAirconditioning didn't work and no one offered to check when we said it wasn't working! Bathroom leaked water everywhere so after a shower it was wet the rest of the day you needed to lay down towels. The rooms need some fixing and they would then be fantastic.
Breakfasts and dinners were amazing. Staff are friendly and warm. Location is spectacular.
Stayed in July 2023
Reviewed: August 14, 2023
Lucio
United KingdomThe cave was very spacious will facilitates, although there was moldy smell in the room. Checked the rock walls they were dry. When we got home we had to wash all our cloths, they smelt of the room. Lucky we had little clothes as we stayed one night only.
Location
Stayed in August 2023
Reviewed: July 20, 2023
Craig
United KingdomI probably didn't read the detail in the correspondence re parking, but trying to find the accommodation and the park and ride shuttle in 40 degrees of heat was a stressful experience.
Location was amazing. Matera is the most amazing city in Puglia and this place is right in the heart of it. Matera is unique, unlike anywhere else we'd ever been and exceeded our expectations. Despite language barriers, staff were very friendly. Sleeping in a cave was also a unique experience.
Stayed in July 2023
Reviewed: June 19, 2023
Nikola
Bulgariait was an interesting experience. i believe the cave rooms are just not for us, but for sure it is a think you should try at least once, and why not here?! it is a great place!
Stayed in June 2023
Reviewed: June 1, 2023
Mark
AustraliaUnique experience in a beautiful room with a lovely host.
Stayed in June 2023
Reviewed: May 29, 2023
Ferne
AustraliaNo negatives
What an honour to stay in a cave in Matera. Truly a great experience. Room had everything we needed. Breakfast was fantastic in the restaurant next door. We had dinner there and that was great.
Stayed in May 2023
Reviewed: May 28, 2023
Radovan
SlovakiaAn interesting experience
Stayed in May 2023
Reviewed: May 17, 2023
Chris
Australiano heater it was cold that day and wet we needed to dry our wet clothes hard to find
unique property hundreds of years old
Stayed in May 2023
Reviewed: May 11, 2023
Christine
United Kingdom.
Excellent location, fantastic room full of character. Shower was excellent too. Bathroom really large.
Stayed in May 2023
Reviewed: November 18, 2022
Elif
TurkeyThere was no window in our room. The room was little bit noisy because of electronic devices in the room.
The location is good. The room was clean
Stayed in November 2022
Reviewed: November 13, 2022
Keren
ItalyThe heater and the dehumidifier in the room were too loud and too hot. We didn't know how to turn down the heater and considering it was late, didn't want to disturb the staff. So we had trouble sleeping. Since we were up, we wanted to prepare some coffee in the fully furnished kitchen, but the igniter on the stove top didn't work. So we waited for the restaurant to open to have some coffee. .
Amazing location and spectacular view. Staff was very nice and helpful both with a late check-in and parking. Breakfast was varied and abundant. The room was very big and typical of the location's cave homes. Really enjoyed the warm towels in the bathroom and the shower pressure 😊.
Stayed in November 2022
Reviewed: October 16, 2022
Sandra
Italywell cave dwelling is stuffy and a bit smelly but that goes with the territory. it was a unique experience to sleep in one.
location
Stayed in October 2022
Reviewed: October 6, 2022
Brian
United States of AmericaEven though it is close to the edge of the Sassi, there is walking on steps and eneven surfaces required to get to it. Some may not like the room configurations, definitely not standardized.
Location close to upper edge of Sassi and there was a nice view part of the Sasso Briseno, including the Duomo. Unusual room configurations within caves may be attractive for some. Befs wete comfortable and rooms have small kitchens. The owner Vicenzo was very helpful, although he does not speak English. He picked us up frim the bus stop and brought us closer to the property than a taxi would, he arranged for a van to drive 4 of us and luggage to Bari Airport, and he printed boarding passes for us.
Stayed in October 2022
Reviewed: October 3, 2022
Susan
AustraliaLoved the location, checkin was really easy, everyone very helpful. Large room, loved being in a cave!
Stayed in September 2022
Reviewed: October 2, 2022
Zoe
SwedenThe location was perfect, one of the most beautiful places you could be! Views were stunning. The hotel's dog was very friendly
Stayed in October 2022
Reviewed: September 18, 2022
Plectrumman
United KingdomStaff were not very welcoming, and the hotel felt like it had once been great, but slipped quite a bit.
Amazing location and traditional sasso
Stayed in September 2022
Reviewed: September 3, 2022
Chencal
United KingdomThe parking is very far from the hotel so it would be better if u park at a closer location. It's a cave room so it gets a little bit more humidity than the outside.
A unique stay. The owner was very accommodating and made sure we had what we needed. Also helped with transport when the cab I hailed cancelled on me.
Stayed in July 2022
Reviewed: August 26, 2022
John
AustraliaThe host was very friendly. He helped us late at night when we could not work out the air conditioner. The property was in a good location and the room very comfortable. It was great to stay in a cave room!
Stayed in July 2022
Reviewed: August 7, 2022
Lea
SloveniaNo air conditioning in the cave. There is no free parking! If you come in the evening it is really hard to get a parking space, except for the garage (1.5€ per hour), 500 m from the residence.
Perfect location, in the center of the old part of Matera (Sassi). Cute breakfast.
Stayed in August 2022
Reviewed: August 4, 2022
Brendan
United KingdomFascinating and authentic - brilliantly located in the Sassi, overlooking the amazing Matera backdrop
Stayed in July 2022
Reviewed: June 17, 2022
Darrell
CanadaThe breakfast was good, but lacked anything other than cakes and juice. The coffee was great, but that aaa about it.
Incredible location, in the very heart of Matera
Stayed in June 2022
Sapporo, Japan
Abu Dhabi, UAE
Panaji, India
Pucón, Chile
Cameriano, Italy
Hong Kong, Hong Kong
Vientiane, Laos
Pompano Beach, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content