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Reviews of Hotel Santanton 4 stars

Via Leghe Grigie 1, 23032 Bormio, Italy

#69 of 111 hotels in Bormio

Guests' Choice

Review score

Based on 806 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    8

  • Free WiFi

    7.4

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Showing 1 - 39

  • Reviewed: 21 August 2018

    7.9
    In general OK, with some minor faults
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    I stayed in a single room. There was a second door in the bathroom which was locked and seemed to lead to another room. This wouldn't have been a problem at all, but the insulation of that door was very bad, and as a family with a baby was staying there and the baby was crying during two evenings, I could hear it as if this was happening in my room. Secondly, the staff don't seem to know that there are supermarkets open after 19:30. They informed me that absolutely ALL supermarkets and shops in the whole city close at 19:30. I couldn't believe what they said, so I walked 5 min from the hotel a found open a small supermarket, which also opens earlier than the others - at 7:30 (I was informed by the hotel staff that all supermarkets open at 8:30). Finally, on the morning of check-out the cleaning ladies ran into my room without knocking at around 9:00! They were embarrassed and apologised, but doesn't the hotel have a policy of informing the ladies which rooms have checked out and are ready for cleaning? (Check-out is until 10:30.)

    The hotel is OK in general.

    Stayed in August 2018

  • Reviewed: 13 February 2018

    9.6
    wonderful
    • Leisure trip
    • Group
    • Single Room
    • Stayed 7 nights

    nap

    The professional and helpful staff in the reception made my stay much more pleasant than expected. The transportation by the hotel minivan to the skiing area was exceptional convenient.

    Stayed in February 2018

  • Reviewed: 4 July 2017

    10
    Excellent hotel with great staff and very nice rooms - highly recommended
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    No air conditioning so we had to have the patio doors open to cool the room which led to quite a lot of noise intrusion late into the evening/early morning from people revving mopeds and driving past on the rev limiter in small cars. Unfortunately the locals' driving styles can't be controlled by the hotel! It's a minor criticism and wouldn't stop me recommended or staying at this hotel again.

    Good location for central Bormio and restaurants. Very friendly, helpful and professional staff. Rooms very comfortable. Excellent spa shower in bathroom. Excellent breakfast. Excellent price.

    Stayed in June 2017

  • Reviewed: 5 April 2017

    9.6
    Excellent hotel and restaurant at great price
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    One large duvet on double bed instead of two No tea making facilities in room

    Ate in hotel restaurant which wad exceptionally value and excellent food

    Stayed in April 2017

  • Reviewed: 9 March 2017

    2.9
    The hotel is near the centre of the city and in front of the...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights

    Hotel was full of children (group about 100 children). Nobody warn about it and while check in personal asked to pre pay the room. Noisy and impossible to relax. Very poor breakfast and unsavory dinner.

    The hotel is near the centre of the city and in front of the Therms. Good kid club, but works only 4 hours daily.

    Stayed in February 2017

  • Reviewed: 4 October 2016

    9.6
    A fine hotel that needs a bit of improvement in order to be great.
    • Leisure trip
    • Group
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    At breakfast, when some of the food was consumed, no replacement was brought. The hard boiled eggs were cold, and when asked to warm them, we were met with rejection.

    The location is very good, the room and beds were clean, spacious and comfortable.

    Stayed in October 2016

  • Reviewed: 16 August 2018

    7.9
    Convenient location, clean, rich breakfast.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Would expect better facilities for the price mark...

    Convenient location, clean, rich breakfast.

    Stayed in August 2018

  • Reviewed: 31 July 2018

    7.1
    Good choice if you want to experience beautiful mountains for sports, especially mountain biking
    • With a pet
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night

    Breakfast is kind of cheap and beds not very comfy

    Location is amazing and facilities nice

    Stayed in July 2018

  • Reviewed: 18 June 2018

    9.2
    very nice room
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    very nice room

    Stayed in June 2018

  • Reviewed: 13 June 2018

    10
    We stay for one week and all was just perfect
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    All was great

    Great hotel.. the staff was nice and welcoming. Delicious food in breakfast and dinner. Perfect place

    Stayed in June 2018

  • Reviewed: 26 April 2018

    9.6
    Very friendly service and helpful.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights

    Very friendly service and helpful. Location of hotel is also very good.

    Stayed in March 2018

  • Reviewed: 22 February 2018

    7.1
    Breakfest good!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room It îs old, 3 stars

    Breakfest good!

    Stayed in February 2018

  • Reviewed: 13 February 2018

    8.8
    Clean, comfortable, great breakfast, shuttle to and from the...
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 6 nights

    Disco and karaoke was way too laud.

    Clean, comfortable, great breakfast, shuttle to and from the ski slope. Nice wine. Friendly staff. Big bed.

    Stayed in February 2018

  • Reviewed: 9 February 2018

    7.9
    Comfortable bed, warm and cosy
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Less variate breakfast

    Comfortable bed, warm and cosy

    Stayed in February 2018

  • Reviewed: 18 January 2018

    8.8
    Good breskfast in english style
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Little space for parking

    Good breskfast in english style

    Stayed in December 2017

  • Reviewed: 27 December 2017

    7.5
    camerieri e staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    wellness spa

    camerieri e staff

    Stayed in December 2017

  • Reviewed: 7 November 2017

    6.7
    the breakfast was no the best, lot of selection but the...
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    the breakfast was no the best, lot of selection but the fresh things were tasting old as it was all made the day before already

    Stayed in October 2017

  • Reviewed: 25 September 2017

    7.9
    fresh and rich breakfast, comfortable bed, large room,...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    IMHO, the style is a little "confused" and not typical of the place

    fresh and rich breakfast, comfortable bed, large room, friendly staff

    Stayed in September 2017

  • Reviewed: 2 August 2017

    5.0
    breakfast
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    toiletries poor personnel not really nice room was oldish

    breakfast

    Stayed in July 2017

  • Reviewed: 15 July 2017

    10
    Super
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It's in the heart of the city

    Stayed in July 2017

  • Reviewed: 8 July 2017

    7.5
    Good standard, great parking
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Good standard, great parking

    Stayed in June 2017

  • Reviewed: 5 July 2017

    7.9
    Bormio is a lovely town in a great location. The hotel doesn't let it down
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No remote for TV..... struggling to find a fault

    Rooms

    Stayed in July 2017

  • Reviewed: 24 January 2017

    6.3
    Not enough plates nor cutlery for breakfast.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Not enough plates nor cutlery for breakfast. They charged us 20€ for a club card which apparently was mandatory but we didn't need.

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 January 2016

    5.5
    The location
    • Leisure trip
    • Couple

    I have booked a room for two person (as we were in two) and at the moment of the check out we the reception told me that was a single room. It was really difficult to sleep and the bed was very uncomfortable. At the moment of the check out the receptionist forgot to give us back our documents and the heat forgotten in the room was not find anymore....I should have ask for a partial reimburse at least for the single room.

    The location

  • Reviewed: 18 January 2016

    5.4
    Nice table in the room with 3 seats, large bed (wich is...
    • Leisure trip
    • Couple

    It was very cold in the room. The breakfast was worse than at 3 star hotel we stayed before.

    Nice table in the room with 3 seats, large bed (wich is combined from 2 beds, however)

  • Reviewed: 16 January 2016

    4.2
    Size of room larger than expected, terrace space.
    • Leisure trip
    • Couple

    The room smelled like a toilet, the beds were hard, request for double bed (not twin mattresses pushed together) was not available- apparently not possible in the entire hotel!; very late check in time balanced with earlier than normal check out time; breakfast very average for 4* hotel; carpet and flooring in room very cheap like a youth hostel; advertised general spa was at extra cost and was overbooked and not available when needed; most disappointing and upsetting thing was when requesting to stay an extra night we were quoted a considerably higher price than what we discovered was available online for the same date, in addition to which there was an extra 20euro surcharge for services we did not use or had any need for - shuttle bus, various child facilities and piano bar entertainment (which to hear in passing was dreadful, leave alone being mandated to pay extra for it!!) NOT IMPRESSED, WILL NOT RETURN!

    Size of room larger than expected, terrace space.

  • Reviewed: 3 January 2016

    7.9
    The personnel was very friendly and helpful.
    • Leisure trip
    • Family with young children

    The room was smaller than expected and was a connecting room so very noisy. The spa area is small and not free.

    The personnel was very friendly and helpful. The food was good. Very family friendly.

  • Reviewed: 6 July 2015

    10
    The hotel was near the center a short walk and a good...
    • Leisure trip
    • Couple

    The hotel was near the center a short walk and a good selection of restaurants and shops. The rooms are well appointed and clean, the staff are pleasant and the breakfast was very good.

  • Reviewed: 9 June 2015

    9.2
    Short 5 minute walk from the centre the hotel is very clean...
    • Leisure trip
    • Group

    Short 5 minute walk from the centre the hotel is very clean and modern the rooms are large and the twin beds can be separated. The Sauna was not working during our stay - but the when we ordered drinks the staff said that we could have these free due to the facilities being out of order. This was without us complaining. Excellent stay

  • Reviewed: 2 March 2015

    9.2
    A small cosy hotel with friendly staff and good food.
    • Leisure trip
    • Family with older children

    The rule in the Hotel that says that children are not allowed in the sauna seems a bit funny and totally unnecessary for us who comes from Finland. The ventilation in the room could be better.

    A small cosy hotel with friendly staff and good food. The balcony towards the playing park and the sunset was super. The spa in the hotel is small but clean and elegant.

  • Reviewed: 13 January 2015

    6.3
    Very friendly staff.
    • Leisure trip
    • Couple

    Overpriced, the rooms have seen better days. Patchy wi-fi connection, and it's too slow when people get back to the hotel from the slopes. Some of the 'Superior' double rooms are smaller than the regular ones. No kettle or teapot in the room.

    Very friendly staff. Good welness center (spa). Nice restaurant.

  • Reviewed: 9 February 2016

    7.5
    Ottima cena valtellinese in hotel
    • Leisure trip
    • Couple

    Ottima cena valtellinese in hotel Staff gentile e disponibile

  • Reviewed: 8 September 2015

    10
    The staff and hotel was ecellent
    • Leisure trip
    • Group

    No provision for early breakfast

    The staff and hotel was ecellent

  • Reviewed: 19 July 2015

    7.5
    Good place
    • Business trip
    • Group

    Food

    Good place

  • Reviewed: 30 June 2015

    9.2
    Great for cycling, perfect location for the Pass.
    • Leisure trip
    • Group

    No bacon at breakfast!!

    Great for cycling, perfect location for the Pass.

  • Reviewed: 29 June 2015

    10
    Perfect views from bedroom
    • Leisure trip
    • Group

    Perfect views from bedroom

  • Reviewed: 17 June 2015

    10
    Position, good food and good value.
    • Leisure trip
    • Couple

    Position, good food and good value.

  • Reviewed: 1 March 2015

    10
    Location, staff, food, activities
    • Leisure trip
    • Group

    Nothing at all

    Location, staff, food, activities

  • Reviewed: 8 February 2015

    10
    Very nice and clean hotel, really kindly staff, amazing food.
    • Leisure trip
    • Family with young children

    Very nice and clean hotel, really kindly staff, amazing food... A perfect vacation for a family with children for skiing and not only...

There are also 18 reviews without text. These impact the overall review score.

Showing 1 - 39

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