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Reviews of Residence Select Executive 4 stars

Via G. Galliano, 13/A, 50144 Florence, Italy

#925 of 1,186 Holiday rentals in Florence

Guests' Choice

Review score

Based on 205 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    6.9

  • Location

    6.9

  • Facilities

    6.7

  • Staff

    7.3

  • Value for money

    7

  • Free WiFi

    7.6

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Showing 1 - 32

  • Reviewed: 29 April 2018

    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    The apartment was in the basement and smelled heavily of molds and damp old walls. A few hungry mosquitoes attacked us before we even opened the window. We decided to take the risk anyway but could not get rid of the bad smell. I would have never taken this place at any price if I knew about the basement location and the smell before.

    The apartment was really cheap and close to a bus stop from which historical center was reached directly.

    Stayed in April 2018

  • Reviewed: 25 April 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room is very basic, WiFi doesn’t work properly.

    The room is very basic, although it’s very clean but that’s very much is it. Definitely NOT a 4 Star hotel quality, NOT value for money

    Stayed in April 2018

  • Reviewed: 4 March 2018

    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights

    The apartment was sparce but generally clean enough, the kitchen facilities were locked away. No kettle or tea/coffee facilities. in built ground lights outside wouldn't switch on so very bright in the apartment at night. Hotel Select excellent service. Fair value for money

    Stayed in March 2018

  • Reviewed: 16 September 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was extremely rude. Italians are known to be direct but the staff here was borderline offensive. The hotel needs to train them better

    Great property. Modern living. Close to required places. Beautiful courtyard. Definitely recommended

    Stayed in August 2017

  • Reviewed: 2 September 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Woke up after the first nights stay in the hotel with ants in the bed I was sleeping in. Ants were also on the floor and all over the breakfast bar and behind the kitchen facilities I did not use during the stay. Myself and my friend woke up with bites all over our legs and arms, the only body parts that were exposed during our nights sleep. Bed bugs!

    Stayed in August 2017

  • Reviewed: 6 December 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was a little hard. Bedside plug worked only occasionally

    Room was very clean and modern. Couldn't believe what we had for the price. So close to city centre, not in a rough area.

    Stayed in December 2016

  • Reviewed: 4 October 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    The were no slippers in the bathroom, even we asked from the reception 2 times but there were not! TV doesn't work properly and only one channel was working!

    I liked the facility and cleanness of the rooms! I prefer rooms in upstairs instead of rooms in floor level.

    Stayed in October 2016

  • Reviewed: 25 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not close to the station or the airport - so had a bit of trouble here with this one . Another major challenge we had was there were no lifts and there wasn't anyone to assist us with luggage. Attitude of the staff was ok. Not the most friendly but definitely better than some of the other places I've been to.

    The rooms were clean

    Stayed in September 2016

  • Reviewed: 20 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hospitality of staff are great. We wanted something printed out, and the staff did it for us for free. Room looks exactly like pics and clean. Very cost effective.

    Stayed in September 2016

  • Reviewed: 14 March 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Was no info on where to pick up the keys. The Hotel is infrobt on the other side of the road. Maybe heata bit way to over.

    Clean, what is spected.

    Stayed in March 2018

  • Reviewed: 13 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    Cold and dank air in the room without a wide window - there was only tiny window leaf under the ceiling.

    Spacious apartment, simple check-in/out.

    Stayed in March 2018

  • Reviewed: 4 March 2018

    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It is not even similar to the images. It was full with ants. It looks pretty bad.

    Only the clean sheets and towels.

    Stayed in March 2018

  • Reviewed: 8 December 2017

    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Location have to walk to city centre

    It was a nice place to stay. Place was clean

    Stayed in December 2017

  • Reviewed: 29 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Definitely only a 3 star premises, certainly not Executive standard Very little local eating establishments nearby,

    Stayed in October 2017

  • Reviewed: 19 July 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Location was far from center of town. Some equipment and appliances were outdated.

    Clean, spacious, modern rooms. Comfortable beds. Secure facility.

    Stayed in July 2017

  • Reviewed: 22 June 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    Bed bugs! Totally not a 4 star hotel, more like 2 star. Dirty walls.

    Stayed in June 2017

  • Reviewed: 15 June 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in June 2017

  • Reviewed: 17 May 2017

    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    The breakfast was very poor, not good.

    Very quiet and silence.

    Stayed in May 2017

  • Reviewed: 20 April 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Smelly toilets unclean room

    Room not clean very uncomfortable room

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were outdated, mattresses were curled up. Nothing like the advertised picture.

    Stayed in April 2017

  • Reviewed: 17 September 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Helping Staff. Good location very close to center

    Stayed in September 2016

  • Reviewed: 20 August 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 6 nights

    Everything was very clean and the facilities were good. Doable walking distance to the city center close to good breakfast caffés

    Stayed in August 2016

  • Reviewed: 23 July 2016

    • Family with older children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Mosquitos

    Location

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 November 2015

    • Leisure trip
    • Family with older children

    Kitchen in room required additional charge to use. Check out staff was rude. I had mistakenly thought I had pre paid and when asked to confirm i hadnt female staff memeber spoke rudely anoit me in Italian

    Breakfast staff were very helpful and courteous. Room size was great

  • Reviewed: 15 August 2015

    • Leisure trip
    • Couple

    The pictures do not reflect the reality. The hotel had no reception, as it was located on the other side of the road in a different hotel! The bed was tiny, the breakfast was less than what was hoped for

    Good location walking distance from the city centre

  • Reviewed: 10 August 2015

    • Leisure trip
    • Couple

    This is one star hotel for the price of four stars. It was dirty, no sound proof, we heard all the noises from other rooms. The breakfast was poor and untasty. The water was leaking on the bathroom floor. The lady in the reception told us that there is no free parking in town (not true) and she "didn't know" that on Sundays the parking in front of hotel is free of charge.

    Nothing.

  • Reviewed: 28 May 2016

    • Leisure trip
    • Family with older children

    The smell wasn't that nice and the bed not that comfy.

    Breakfast was ok, the buffet was supplemented on time. Quite clean room.

  • Reviewed: 14 September 2015

    • Leisure trip
    • Couple

    Staff, well educated, helpfull,and treat you with respect and consideration.! Thank you very much.!! Camera molto bene!!! Graet.! Grazie.

  • Reviewed: 22 August 2015

    • Leisure trip
    • Couple

    The room did slightly smell of cigarette. But it is europe and smoking is everywhere.

    They were helpful with bus and train info.

  • Reviewed: 9 August 2015

    • Leisure trip
    • Family with young children

    The service, the rooms, breakfast, the air conditioning.....the list is endless

    Nothing

  • Reviewed: 23 July 2015

    • Business trip
    • Solo traveller

    colazione inaccettabile in uno scantinato vecchio con cattivo odore

    appartamento buono

  • Reviewed: 21 April 2015

    • Leisure trip
    • Family with young children

    aircon not working , no response from front desk for the same

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 32

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