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  5. Reviews of Romano Palace Luxury Hotel

Reviews of Romano Palace Luxury Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Viale Kennedy 28, 95121 Catania, Italy

#62 of 71 hotels in Catania

Guests' Choice

Review Score

Based on 364 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    7.4

  • Facilities

    7.0

  • Staff

    7.9

  • Value for money

    6.6

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 22, 2024

    8.0
    Nice hotel!
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night

    Sound insulation not the best I could hear the room above me snoring and the television in one of the next rooms very clearly. Restaurant quite expensive for what it is and the room was a little tired - minor gripes it's a great hotel!

    Easy to find and park, decent restaurant and passable breakfast. Good staff, room was a good size. I would not hesitate to stay again.

    Stayed in March 2024

  • Reviewed: February 1, 2024

    8.0
    Nice place
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Location is perfect, near the airport and the sea. Good restaurant inside. Very good pool and territory around.

    Stayed in November 2023

  • Reviewed: December 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some elements will need renovation, but still ok. Parking available but on the side of hotel building.

    Style of the hotel, very cool & original. Room decorations. Close to airport. Great helpful & kind personnel, many thanks!

    Stayed in December 2023

  • Reviewed: November 30, 2023

    7.0
    value for money, not luxury 5 star though
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    breakfast selection, size of the room as we booked with a patio but did not have one. it is marketed as luxury 5 star, I wouldnt say this is the case although it is still nice

    The location was very nice especially if you drive. There is private parking which you have to pay 7eu for. Beautiful gardens and pool area. Hotel is very classical when it comes to design. Sizable gym area. Dinner was great

    Stayed in November 2023

  • Reviewed: November 18, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Too much noise from adjacent park. No USB charging. Too hot as aircon are switched off in November

    Location, comfortable bed

    Stayed in November 2023

  • Reviewed: November 15, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The staff comes every day to check the bar, absolutely ignoring "don't disturb". After cleaning, they always forgot to place or return a bath mat

    The place itself was beautiful and very relaxing.

    Stayed in October 2023

  • Reviewed: November 11, 2023

    6.0
    Expected better
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Expected more from an official 5 Star Hotel. We even found a tea spoon dirty with the tea / coffee making facilities. There were very few plugs around the room and to connect one's items, such as phone, laptop etc we had to unplug stuff like lamp, etc

    Stayed in November 2023

  • Reviewed: November 8, 2023

    6.0
    The garden looks great, and the location is not far from the beach.
    • Leisure trip
    • Family with young children
    • Classic Triple Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    The room condition need to be improved, especially the tower, which smell irritated. The smell like they are new towers taking directly from the store without washing.

    The working staff are very helpful and can get 5-star.

    Stayed in October 2023

  • Reviewed: November 6, 2023

    8.0
    enjoyable
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Terrace
    • Stayed 1 night

    room, breakfast proximity to the beach pool

    Stayed in October 2023

  • Reviewed: November 2, 2023

    7.0
    Great stay and nice staff
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price of the food

    Good in restaurant was lovely but quite expensive. Location near beach was great

    Stayed in October 2023

  • Reviewed: October 31, 2023

    6.0
    It’s a 3 star hotel… food at the beach club was awful and there was a lot of litter about.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    Definitely not 4 or 5 start. Wallpaper shabby, Rooms dated, old TV…. With bad reception. Breakfast was basic .

    The pool

    Stayed in October 2023

  • Reviewed: October 25, 2023

    7.0
    If you need a hotel in this particular area, this one is certainly the best option.
    • Leisure trip
    • Solo traveler
    • Suite with Terrace
    • Stayed 3 nights

    The area is not for vacation. Simply as that: even though the hotel lists itself as a 5-start and mentiones beach-front, none of that holds for an international standard. The beach is ok to look at, but the harbour is close by so the water tends to foam a bit. I was not told that I can get beach towels when checking in. The rooms and the hotel are well taken care of albeit old. My AC started dripping at night from condensation.

    The hotel is one of the better-in-shape hotels in that area, as such its the go-to place. Its well taken care of and from the 80s, so the rooms and common space is held in ochre to dark-ish brown colors. The stuff is there all the time and keeps the place tidy and welcoming. The room was very clean, there was nothing to complain about the service.

    Stayed in September 2023

  • Reviewed: October 22, 2023

    6.0
    Ok but expensive for what it was
    • Leisure trip
    • Family with young children
    • Classic Triple Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Dated decor and poor shower. Expensive for what it was

    Good location and very nice evening meal

    Stayed in October 2023

  • Reviewed: October 3, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I spent one hour calling until i reach someone from room service .

    Location near the airport.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Comfy 80s style hotel
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are dark and slightly dated with 80s decor. Not a problem, but more retro than chic…

    Spacious and clean. Nice pool area. Good buffet breakfast.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean, quiet resort feel. Across from the beach. Beautiful pool. Helpful staff. Quiet bar open until 2am for a nightcap. Short Uber ride into the centre of Beautiful Catania

    Stayed in September 2023

  • Reviewed: October 1, 2023

    7.0
    Comfortable but somewhat tired grand hotel
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    You claim to be 5* however more like a 3. No pool service instead told to walk through foyer to inside bar in wet swimwear, no service in pool area even though there were over 12 people using the area. Felt like a conference being held was more important than we as paying guests. Had to ask for pool towels, glasses in the room. Restaurant food was good but decor dull and the whole place just very 1980’s and tired. Rooms clean and bright. There was MUZAC and Michael Buble playing across ALL areas on repeat until midnight. You need to engage Ms Susan Richardson who worked with Rocco Forte to revamp the old place. Tired and felt like going back in time.

    Beautiful old property. Large spaces and gorgeous swimming pool. Staff were very good friendly and helpful.comfortable if a very old fashioned and tired feel. Andrea the barman was brilliant at cocktails.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    8.0
    very good hotel..
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    good location.. near to the beach.. good greenery around.. kind of resort..

    Stayed in September 2023

  • Reviewed: September 27, 2023

    8.0
    Great location near airport and away from the city of Catania.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bedroom floor not very clean, aircon not working properly.

    It was self contained from Catania, short walk to the beach and close to airport.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    Fantastic value and location.
    • Leisure trip
    • Family with young children
    • Classic Triple Room with Terrace
    • Stayed 1 night

    My shower needs to be updated... Plumbing is an easy fix.

    Easy access to the airport - beach and downtown Catania. The hotel is kind of neat almost a mini Caesar palace... Nice pool as well..

    Stayed in September 2023

  • Reviewed: September 21, 2023

    7.0
    Good airport hotel
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some unhelpful service eg took 2 phone calls and 3,trips to reception over the course of a couple of hours just to get small jug of milk for tea. Was told to check out after 11.00pm - I was in bed well before that for an early morning flight Food ok but very overpriced

    Location to airport Room and hotel generally very comfortable Parking

    Stayed in September 2023

  • Reviewed: September 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Terrace
    • Stayed 10 nights
    • Submitted from a mobile device

    We had a little trouble with the setting of the air conditioning, which was automatically turned on every few minutes, and the lighting, but this was resolved very quickly through the service person.

    Very knowledgeable and helpful staff, we were warmly welcomed and instructed. Rooms cleaned every morning at breakfast. Great space with pool and bar and intimate restaurant with live concerts.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Lovely hotel spoiled at the end
    • Leisure trip
    • Group
    • Classic Triple Room with Terrace
    • Stayed 7 nights
    • Submitted from a mobile device

    There was an old man touching himself and taking photos and videos of all the women. We told staff, and they initially didn’t believe us. But after a few hours they checked his phone and kicked him out the pool. On our booking confirmation, it didn’t mention breakfast. We asked when we checked in, and they confirmed we had breakfast included. Then, when we checked out it was this huge ordeal because they were trying to charge us hundreds of £, saying breakfast wasn’t included. Despite the other receptionist being honest and admitting she had said it was, never being told a cost of given a bill before this point. Eventually, they did take it off, but our taxi had left at this point. Having been delayed about 50 mins we almost missed our flight. Plus the hotel’s taxi cost €50

    Rooms were lovely, and comfortable beds Large balcony on superior room with plenty of outdoor furniture. All kept very clean. Brilliant pool - very deep at the deep end. Not too busy. Very clean but not chloriney. Comfy beds around. Perfect! Opposite the beach, short walk to beach club where the hotel pays for you to have a lounger and umbrella (really nice one). Quiet private section of beach. Events here in the evening. A short 15 min Lime (rented scooter via the Lime app), which if you bulk buy minutes on its quite cheap, but taxis are very expensive. €25 minimum (large taxi). Great WiFi

    Stayed in August 2023

  • Reviewed: September 5, 2023

    7.0
    Comfortable and practical but should be a 3 star not a 5 star
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is a solid 3 star hotel and not 5 which is also clear if you see the price per night. If you are expecting a 5 star experience you won’t get it here. The hotel is older and it’s visible. It is however comfortable and has lots of space to just chill. Also don’t go here if you want a fancy vacation - the location isn’t fancy - it is however very practical, as it’s near the airport and harbor. Overall just don’t expect a 5 star stay and you won’t be disappointed.

    Comfy bed, spacious, good breakfast, private beach just across the street, super close to the airport

    Stayed in September 2023

Showing 1 - 25

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