Via Giovanni Renzi 2, 06081 Assisi, Italy
#69 of 75 hotels in Assisi
Guests' ChoiceBased on 114 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.2
Facilities
7.9
Staff
8.4
Value for money
8.0
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 30, 2023
Lcfaria
AustriaWe stayed at the ground floor, and the room was not sound isolated: we could hear what was going on in the corridor, in the next rooms and, also, in the events/meetings rooms nearby, with people moving several chairs early in the day, around 07:30 on a Sunday. Therefore, impossible to sleep properly. The size of the room was a little bit smaller than we expected. It was always hard to get a table for breakfast, as there were too many group of tourists on that hotel when we were there.
The location of the hotel helps a lot if you are travelling to visit the main tourist attractions. The price and free parking place also are good points to bear in mind.
Stayed in October 2023
Reviewed: September 5, 2023
Margareta
IndonesiaNone
Spacious parking!!! Spacious hall for breakfast Amenities for comfort such as electric kettle
Stayed in September 2023
Reviewed: August 22, 2023
Mq
ThailandParking
Very quiet and nice area
Stayed in August 2023
Reviewed: August 21, 2023
Taylor
United States of AmericaBreak
Th
Stayed in August 2023
Reviewed: August 20, 2023
Philip
MaltaExcept for a 90 min delay for our food at the restaurant everything else was great
Everything was good - to our expectations and liking
Stayed in August 2023
Reviewed: August 20, 2023
Margaret
IrelandCleanliness of hotel and location.
Stayed in August 2023
Reviewed: June 13, 2023
Karna
United States of AmericaThe location has a beautiful view in certain areas, but it is not as close to the stores and churches and public transportation as some other hotels. The view from our room was mainly the roof, but it was a short walk to the lobby area to get a view of the valley below.
We liked the hotel's ability to accommodate groups, as our daughter's choir stayed there and had rehearsals in the conference room. The dining area was large and the food was very good. The staff helped us with Wifi issues. The massage was therapeutic.
Stayed in June 2023
Reviewed: May 30, 2023
תמי
Israelno amenities breakfast with wide selection but not good products
a large hotel. good location. bus stop in front to take you the old city of Assisi
Stayed in May 2023
Reviewed: May 21, 2023
Christiana
United KingdomThe room was hot. There was no air conditioning.
Breakfast was great with amazing variety. Thank you BV grand hotel for the experience.
Stayed in May 2023
Reviewed: April 22, 2023
Keith
MaltaThe choice at breakfast and overall quality of food.....no dairy free yoghurts or similar options either
The cleanliness all over
Stayed in April 2023
Reviewed: October 19, 2022
Carmen
United States of Americait was very hot in the room and the A/C although it was on , it did not cool the room. it made it very difficult to sleep. The bed was very hard and could have used more comfortable pillows.
BEAUTIFUL SETTING and Facility. Beautiful view and very nice rooms. The staff is very nice. Very good breakfast .
Stayed in October 2022
Reviewed: October 19, 2022
Mabel
Puerto RicoAir Conditioner works poorly and ending sleeping little since it was too hot. This definitely stained our stay.
location, beauty, amenities and wonderful breakfast!
Stayed in October 2022
Reviewed: September 20, 2022
Enrica
Italya lot of facilities and not so far from city center
Stayed in September 2022
Reviewed: September 17, 2022
Robert
United KingdomNothing.
FAb. breakfast, beautiful room and a great indoor pool which we used.
Stayed in August 2022
Reviewed: September 14, 2022
Joanne
United Kingdomno exterior sun beds - only indoor by indoor pool.
location was excellent hotel was comfortable
Stayed in September 2022
Reviewed: September 12, 2022
Anne-kristine
Norwaythe staff was not so friendly to us English-speaking, as they seem to be to Italians. very obvious...
room
Stayed in September 2022
Reviewed: September 11, 2022
Abigail
AustraliaGood breakfast and the free onsite parking was very helpful
Stayed in September 2022
Reviewed: September 10, 2022
Nherera
Italynothing
everything
Stayed in September 2022
Reviewed: September 9, 2022
Carmine
ItalyAs said above the only thing I can think of was the fact that the menu for evening meal never seemed to change - which was a shame as the meal was very good.
The fact we could park our car , being on the outskirts of the centre but at the same time near enough to walk (about 15 minute) or take the local bus which stopped outside the hotel and also the offer of a free shuttle bus ( we used the town bus but didn’t get to try the shuttle). Also we appreciated the swimming pool (indoor) after lots of walking it was nice to relax in the pool. Also a good breakfast and we had one evening meal which was very tasty but not again as the menu always seemed the same.
Stayed in September 2022
Reviewed: August 22, 2022
Jonathan
United KingdomExcellent hotel, friendly staff and good food.
Stayed in August 2022
Reviewed: August 17, 2022
Sandra
NetherlandsRegistration was a bit chaotic. The booking request was clear but still, a lot of negotiations had to be done at the moment of arrival. fortunately, the front desk was very accommodating.
excellent breakfast nice pool adequate room, the classic very good the superior
Stayed in August 2022
Reviewed: August 12, 2022
Romana
United Kingdompaying for pool towels & swimming caps ! the hotel staff were helpful but need to learn the English room numbers - I was called up post checkout to be told I had left headphones - wrong room !!
location & amazing facilities
Stayed in August 2022
Reviewed: August 8, 2022
Aaron
CanadaAir conditioner did not work properly
Good breakfast and pleasant room
Stayed in August 2022
Reviewed: July 26, 2022
Ettore
Italytoo small
clean
Stayed in July 2022
Naples, Italy
San Benedetto del Tronto, Italy
Mariánské Lázně, Czech Republic
Srinagar, India
Puerto Bertrand, Chile
Riga, Latvia
Bucharest, Romania
Melbourne, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content