Viale Piave 5, 37135 Verona, Italy
#64 of 74 hotels in Verona
Guests' ChoiceBased on 515 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.2
Facilities
8.0
Staff
8.5
Value for money
7.8
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Gerhard
Had to pay extra for parking
In general the stay was very nice, for italian conditions a very good breakfast.
Stayed in March 2024
Reviewed: April 21, 2024
Saunders
United KingdomBreakfast was poor, selection not great, no cups for coffee or tea had to ask for cutlery for our table to eat.
Hotel was clean, rooms were good size. Good channel selection on the TV.
Stayed in April 2024
Reviewed: April 21, 2024
Marilia
PortugalWeak internet
Excellent breakfast
Stayed in April 2024
Reviewed: April 20, 2024
Mariana
BrazilWi-Fi was really bad.
Well located, very clean, good restaurant.
Stayed in April 2024
Reviewed: April 14, 2024
Antonio
South Africastaff were very friendly on receiving us and dealt with all our queries in a proficient manner. we were only there for 1 night so we did not make full use of all the facilities. i would however return
Stayed in February 2024
Reviewed: April 14, 2024
Margaret
United KingdomEasy walk to town and train station
Stayed in April 2024
Reviewed: April 5, 2024
Kateryna
UkraineThe shower cabin was not that clean, so it wasn't pleasant to use it.
Service is great, very nice and friendly staff, pets are very much welcome here.
Stayed in April 2024
Reviewed: April 4, 2024
Dan
United KingdomQuite far out, awkward to get to
Nice room, comfy bed, large bathroom
Stayed in April 2024
Reviewed: April 2, 2024
Rachel
PhilippinesThe staffs were so nice 😊
Stayed in April 2024
Reviewed: March 28, 2024
Nora
Morocco🌷🙏🏻🤍
Stayed in March 2024
Reviewed: March 26, 2024
Lisa
United KingdomThe beds are a little on the ‘firm’ side
Great proximity to the station if you are travelling in by train plus but only a 15 minute walk into the old town. Well appointed hotel supplying a generous breakfast with excellent staff
Stayed in March 2024
Reviewed: March 24, 2024
John
United KingdomThe hotel offers a drop of luggage when checkout is 11 am and not leaving the city to later. Need a better pick up as the book in staff can be busy with customers booking in and customers needing 2 get their luggage to get to the airport bus.
The staff need a pat on the back. Everyone made us feel so welcoming, and nothing was an issue.
Stayed in March 2024
Reviewed: March 18, 2024
Thomas
United KingdomThe Hotel was lovely and room layout was very comfortable. Good location very close to the station and easy to get too.
Stayed in March 2024
Reviewed: March 8, 2024
Fin
AustraliaCar park and tricky location to get to.
The staff were very helpful, especially reception. It was clean, and breakfast was solid.
Stayed in February 2024
Reviewed: March 4, 2024
Rasa
LithuaniaThe first place where nor boiled nor fried eggs are offered for breakfast the only option is scrambled eggs. We stayed for three nights, the breakfast was the same every day. It was very hot in the room in February, though we turned off the heating, the only option to sleep was with open window. If you get a room which is connected to another room though doors be sure there is no sound proofing, you gonna “participate” in your neighbors life 😅
Good price, comfortable place to reach by car, interesting interior, nice lobby.
Stayed in February 2024
Reviewed: March 3, 2024
Arman
ArmeniaGreat hotel, great service, comfortable clean room, and good breakfast.
Stayed in March 2024
Reviewed: February 20, 2024
Kaloyan
BulgariaThe staff was not very polite
It was close to the railway station, the breakfast and the size of the room
Stayed in February 2024
Reviewed: February 5, 2024
Patrycja
AustriaThe ladies cleaning in another rooms were pretty loud. We would wish to sleep a bit longer, which was not possible through the noise.
Very friendly stuff. The breakfast was very good - fresh and big diversity. The hotel is really pet friendly. We just missed some green area for our dog. The building has some oldscool flair, but it met our tatste. Also the location was very good - a few minutes walk away from the old town. All in all we can truly recommend.
Stayed in January 2024
Reviewed: February 5, 2024
Gregor
SloveniaThe spa and parking were not included in the price. The room had a weird smell.
The hotel is nice and has an old-school vibe to it. The room was spacious and clean. The hotel is close to the city center.
Stayed in December 2023
Reviewed: January 30, 2024
Borna
CroatiaJacuzzi was of course "reserved" upon asking. Breakfast was not good. Everything very artificial and tasteless. Espresso was ok.
Good location, near the old Center
Stayed in January 2024
Reviewed: January 25, 2024
John
United KingdomGetting a bit tired on the outside.
Close (1km) from centre. Breakfast plenty full and good. Very comfortable.
Stayed in January 2024
Reviewed: January 20, 2024
Inesa
LithuaniaThe staff was not welcoming , felt like we were disturbing them , pretty poor breakfast in such big hotel! Only one type of eggs and one type of vegetables. The room size was ok but it was very dark , small window and feels like you are in a cave.
Nicely decorated lobby, clean room
Stayed in November 2023
Reviewed: January 5, 2024
Georg
BrazilAvoid the restaurant!
Stayed in January 2024
Reviewed: January 4, 2024
Jorge
SpainCheck-out at 11am. Dogs are allowed. They were everywhere. At breakfast, on the sofas, in the elevator.. everywhere!! Bathtub almost required a ladder to be able to get in.
The hall. Employees were friendly. Breakfast included
Stayed in January 2024
Phi Phi Islands, Thailand
Paris, France
Gerakini, Greece
Kingston upon Thames, UK
Oaxaca City, Mexico
Salem, USA
Matsuyama, Japan
Big Bear City, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content