Reviews of Ruanera
7 Via della Lettera, 95124 Catania, Italy

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Reviewed: August 19, 2025 · Stayed in August 2025
Verified reviewCentral location, clean room, good value for money, quiet place.
Reviewed: August 13, 2025 · Stayed in July 2025
Verified reviewReviewed: August 12, 2025 · Stayed in August 2025
Verified reviewLoved the air-conditioning especially since it is August! It was clean and there was constant communication. The ammenities were good too.
Reviewed: July 21, 2025 · Stayed in July 2025
Verified reviewRuanera was an excellent choice as a solo traveler. It is right at the center of Catania which makes everything easily accessible by foot, including the bus station that takes you to the airport and the beach. Federico kindly received me and explained everything about the accommodation. The Sicilian Cafe next to the building is delicious, so check it out. Recommendation for future guests: If your flight is delayed or you will arrive later than expected, inform the accommodation so that you don’t keep them waiting. Federico was very kind and reached out to make sure I didn’t have issues finding the accommodation. I would stay here again.
Reviewed: June 26, 2025 · Stayed in June 2025
Verified reviewThe location was absolutely perfect. Federico couldn't do enough to help. The room was beautifully appointed, everything has been thought of, great lighting, mirrors, shower, bed, etc... and the balcony was lovely of an evening. The kitchen was well thought through. I will gladly stay here each time I visit Catania.
I had an issue with my room, which was taken care of immediately, I was impressed with just how quickly. There is a lift that takes you to the correct floor. However, you then walk down a flight of stairs and back up a flight of stairs. Entering the accommodation through a garage.
Reviewed: June 9, 2025 · Stayed in June 2025
Verified reviewReviewed: June 7, 2025 · Stayed in June 2025
Verified reviewGreat location. It was clean and comfortable. Its location is so well !
Nothing
Dear guest, thank you for your feedback. I am happy that everything went well and that you appreciated the excellent location of the property and the cleanliness, I really care about offering the best to my guests. I hope to see you again soon for another wonderful stay in our city. See you soon, Federico
Dear guest, thank you for your feedback. I am happy that everything went well and that you appreciated the excellent location of the property and the cleanliness, I really care about offering the best to my guests. I hope to see you again … Show more
Reviewed: May 27, 2025 · Stayed in May 2025
Verified reviewCentral location, very affordable, clean with elevator
Nothing
Dear guest, thank you for your wonderful review. I am happy that you had a great time at my property, appreciating the cleanliness, the presence of the elevator and the central location of the property. I hope to see you again soon for another wonderful stay. See you soon, Federico
Dear guest, thank you for your wonderful review. I am happy that you had a great time at my property, appreciating the cleanliness, the presence of the elevator and the central location of the property. I hope to see you again soon for ano… Show more
Reviewed: May 26, 2025 · Stayed in May 2025
Verified reviewOur room was great! Everything is new and clean. The best thing about the place is the location. It's in the middle of Catania and a great location to explore the city. Room itself was very comfortable for two people for 3 nights. Federico was also very helpful, as he let us leave our luggage at Ruanera for a few hours after check out. I would definitelly recommend it.
Thank you so much for your beautiful words! I am really happy that you appreciated the room, the cleanliness and above all the central location, ideal for discovering Catania. It was a pleasure to be able to help you with your luggage after check-out: we always try to do everything we can to make our guests' stay as comfortable and peaceful as possible. I hope to be able to host you again in the future. Best regards, Federico
Thank you so much for your beautiful words! I am really happy that you appreciated the room, the cleanliness and above all the central location, ideal for discovering Catania. It was a pleasure to be able to help you with your luggage afte… Show more
Reviewed: May 26, 2025 · Stayed in May 2025
Verified reviewReviewed: May 10, 2025 · Stayed in May 2025
Verified reviewAbsolutely spotless, great location, easy and quick communication, soundproofing, spacious rooms, kitchen facilities and fridge, lift
Nothing to dislike!
Thank you so much for your wonderful feedback! I am really happy that you appreciated the location, the communication and all the comforts offered, from the equipped kitchen to the elevator. It is a real pleasure to know that the stay was up to your expectations. I will be happy to host you again when you want to return to Catania! Kind regards, Federico
Thank you so much for your wonderful feedback! I am really happy that you appreciated the location, the communication and all the comforts offered, from the equipped kitchen to the elevator. It is a real pleasure to know that the stay was … Show more
Reviewed: May 7, 2025 · Stayed in May 2025
Verified reviewGreat location, close to centre and attractions. Room very comfortable especially beds. Air conditioning worked brilliantly and was very quiet. Very clean. Lovely kitchen available for guest use. Federico was very helpful too. Lift worked too. Highly recommended
Nothing really
Thank you so much for your wonderful feedback! I am really happy that you found the location convenient and the room comfortable, with efficient and silent air conditioning. Cleanliness and the shared kitchen are fundamental aspects for us, and knowing that you appreciated them is a great satisfaction. It was a pleasure to be able to assist you during your stay, and I am happy that the elevator also contributed to making everything more comfortable. I hope to see you again soon in Catania! Best regards, Federico
Thank you so much for your wonderful feedback! I am really happy that you found the location convenient and the room comfortable, with efficient and silent air conditioning. Cleanliness and the shared kitchen are fundamental aspects for us… Show more
Reviewed: May 2, 2025 · Stayed in May 2025
Verified reviewThe location was perfect and the room was pleasant, comfortable and clean. Right around the corner from the Duomo. Federico was so helpful and communicative throughout our stay. We loved our stay at Ruanera and highly recommend. Bonus to have an elevator for luggage.
Thank you so much for your wonderful review! I am really happy that you found the location perfect and the room comfortable and clean. It was a pleasure to be able to assist you throughout your stay and knowing that the elevator was useful makes me very happy. I hope to be able to host you again in the future for another pleasant experience at Ruanera. Kind regards, Federico
Thank you so much for your wonderful review! I am really happy that you found the location perfect and the room comfortable and clean. It was a pleasure to be able to assist you throughout your stay and knowing that the elevator was useful… Show more
Reviewed: April 27, 2025 · Stayed in April 2025
Verified reviewIt is a top notch place. Excellent location in the city center. Restaurants, shops are steps away, yet very quiet in the apartment without street noise. The apartment has an elevator, a huge plus for us with luggage! Also, there is a fish market nearby, amazing fresh seafood. Couldn’t help you buy some and cooked it at the apartment. :) The host was super helpful, very communicative, helped a lot with our requests, especially questions on public transportation. He also offered us affordable rides to and from the train station we needed to go. Overall, a great place with great service.
Nothing
Thank you so much for your wonderful review! I am really happy that you appreciated the central and quiet location of the apartment, as well as the convenience of the elevator and the proximity to the fish market, a characteristic place of our city. It was a pleasure to be able to assist you with all your requests, especially regarding transportation, and I am happy that the services offered were useful to you. I hope to be able to host you again in the future for another equally pleasant experience! Best regards, Federico
Thank you so much for your wonderful review! I am really happy that you appreciated the central and quiet location of the apartment, as well as the convenience of the elevator and the proximity to the fish market, a characteristic place of … Show more
Reviewed: April 26, 2025 · Stayed in April 2025
Verified reviewReviewed: April 4, 2025 · Stayed in April 2025
Verified reviewPerfect location- right in the city center, close to the bus stop at piazza Borsellino, a coffee shop next to the entrance. It was very clean. The host was so nice. He let us check in earlier and we left our bags there after check out time, so that was great. And as we are travelling with a child, I loved that there was a single bed for her and not the usual sofa bed.
Thank you so much for your kind words! I am really happy that you appreciated the central location, the cleanliness and the comfort offered, especially for your little girl with the single bed. It was a pleasure to be able to help you with the early check-in and the luggage storage after check-out, to make your stay as comfortable as possible. I hope to be able to host you again in the future! Kind regards, Federico
Thank you so much for your kind words! I am really happy that you appreciated the central location, the cleanliness and the comfort offered, especially for your little girl with the single bed. It was a pleasure to be able to help you with… Show more
Reviewed: April 1, 2025 · Stayed in March 2025
Verified reviewThe property was really clean and was placed in the centre of Catania. You can reach all of the famous spots by walking. The host was very kind and thoughtful. The room was fascinating and the balcony was our favourite part. We will definitely come back to this place and recommend it to our friends.
Thank you so much for your wonderful review! I am happy that you appreciated the cleanliness, the central location and the charm of the room, as well as the balcony which is a special space to enjoy your stay. It was a pleasure to welcome you and knowing that you will want to return and recommend our accommodation to friends is a great satisfaction for me. I look forward to seeing you soon in Catania! Best regards, Federico
Thank you so much for your wonderful review! I am happy that you appreciated the cleanliness, the central location and the charm of the room, as well as the balcony which is a special space to enjoy your stay. It was a pleasure to welcome … Show more
Reviewed: March 10, 2025 · Stayed in March 2025
Verified reviewIt is situated in the historical center of Catania. Very comfortable and quiet. There are parking options on the street, paying by parkomats.
Thank you so much for your feedback! I am happy that you found the accommodation comfortable and quiet, and that you liked the location in the historic center. Indeed, parking nearby is available with parking meters and we try to provide all the useful information to facilitate it. I hope to be able to host you again in Catania! Best regards, Federico
Thank you so much for your feedback! I am happy that you found the accommodation comfortable and quiet, and that you liked the location in the historic center. Indeed, parking nearby is available with parking meters and we try to provide al… Show more
Reviewed: March 9, 2025 · Stayed in March 2025
Verified reviewReviewed: March 3, 2025 · Stayed in March 2025
Verified reviewSuper location, helpful hosts, good value for the money.
The room was small and almost no furniture.
Thank you for sharing your experience and for appreciating the location, availability and value for money. I am sorry that the size and furnishings of the room were not completely in line with your expectations; the photographs of the property show the rooms in a way that is perfectly consistent with reality to allow guests to choose in total transparency and avoid any misunderstandings. I hope to be able to host you again and offer you an even more comfortable stay. Kind regards, Federico
Thank you for sharing your experience and for appreciating the location, availability and value for money. I am sorry that the size and furnishings of the room were not completely in line with your expectations; the photographs of the prope… Show more
Reviewed: February 11, 2025 · Stayed in February 2025
Verified reviewReviewed: January 28, 2025 · Stayed in January 2025
Verified reviewPerfect location, perfect host!
Nothing!
Dear guest, thank you for your wonderful review. I am happy that everything went well. I hope to see you soon for another wonderful stay. Greetings, Federico
Reviewed: January 17, 2025 · Stayed in January 2025
Verified reviewLocation. Very clean and comfortable. owner Frederico was very helpful
There was a kitchen so we could make tea and coffee
Thank you so much for your kind feedback! I am happy that you appreciated the location, the cleanliness and the comfort of the accommodation. It was a pleasure to be able to assist you during your stay. I am happy that the kitchen was useful for you to prepare tea and coffee, a small pleasure that we always try to offer to our guests. I hope to be able to host you again soon! Kind regards, Federico
Thank you so much for your kind feedback! I am happy that you appreciated the location, the cleanliness and the comfort of the accommodation. It was a pleasure to be able to assist you during your stay. I am happy that the kitchen was usefu… Show more
Reviewed: December 21, 2024 · Stayed in November 2024
Verified review