The outside areas of the hotel needs a bitof maintenance to be more inviting.

Well priced stay close to the beach. The breakfast was good, which had yoghurt, fruit, cereal, cold meat variety, bread & pastries. The hotel staff is friendly and helpfull. It can also be used as a base to go for day trips to Pisa, Lucca etc.. using the train.

Stayed in April 2024

We had booked this hotel for the sea view. However, the window was high, so you couldn't see the sea from the room (bed). Also, there were no table/chairs on the balcony. In short, yes, when you step onto the balcony, you see the sea. But don't expect (for example) balcony where you can sit with a bottle of wine to enjoy the view. Furthermore, the toilet had the smell of old urine.

Average hotel, price-quality ratio is fine. Located on the boulevard with various restaurants within easy reach. Breakfast is decent with cappuccino prepared by the bartender and delicious cream croissants.

Stayed in April 2024

Amazing seaview.

Stayed in September 2023

- The hotel has some weird breakfast policy where you have to stand there and tell a waiter what would you like from their buffet. It works really poorly and takes a lot of time. Would be much better if you could use the buffet on your own like in all other places - Our room was really small. Especially the bathroom, we barely could fit there. There even was a problem with towels placement as there were not enough hooks or horizontal surfaces to hang or lay them - Hard to operate shower cabin. Either we were too stupid or too weak to use it. - No free water like stated in the room description. There was some water in the mini-fridge but there also was a leaflet nearby saying that water from minibar costs money. - (somewhat negative) The closest free beach is 15 mins away by foot

- Really close to the promenade and beaches - Decent quality breakfast - Great staff - Amazing always open roof terrace, with a direct sea view. You have a breakfast on it in the morning but then can use it all day if you want. Great to bring a bottle of wine and enjoy the view/sunset with your partner

Stayed in September 2023

Perfect location very close to the beach great view and lovely talian style breakfast staff is very respectful and kind with great recommendations.

Stayed in August 2023

Shower very very small breakfast very poor not much selection plates small was a fawly towers

Very near the beach good location

Stayed in July 2023

Maby our room was a little bit small but very clean.

The staff was very friendly and the view from the breakfast room was great.

Stayed in July 2023

The balcony was very small but this can be overlooked as the views made up for it! The bedroom as quite small and the bed a bit too firm for my liking. The air con could have been better but if left on (which I don't really like to do) it cooled the room down enough especially as the sun shone in all day. There were metal shutters that were great for keeping out the suns rays during the day and keeping the room dark in the morning. The breakfast set up was very strange -it was like Covid still existed - you could not pick your own from the buffet, you had to point to everything and it was put onto plates and brought to your table. At busy times during breakfast service, you could be standing for a while and you almost felt rushed when it was your turn to pick what you wanted rather than mulling over what was available. I also thought this gave staff unnecessary work to do and they were stressed most of the time.

Viareggio is a beautiful location and we had a sea facing balcony (albeit a very small balcony) and were able to enjoy the last of the sun each day, with beautiful sunsets and great to people watch. The hotel itself is in a prime spot in the middle of the long stretch of beach. Great restaurant with live music just over the road called Fantastik and the nicest people running the private beach area at Amore (note - it costs 30 euro (minimum) for a parasol and a couple of beds. We never found out how much the cabanas were!!! The reception staff were very friendly and helpful. The breakfast was served on the beautiful outdoor terrace on the top floor which was just wonderful sitting looking out to the sea.

Stayed in July 2023

Rooms are basic but suited our needs. Clean and comfortable

Great location, very attentive staff. Beautiful rooftop sitting area.

Stayed in July 2023

There was no coffee machine in room

Location is perfect, very nice breakfast and kind staff

Stayed in July 2023

Small room

Location

Stayed in May 2023

The design of room and bathroom were bad and wasted space! For breakfast they didn’t let us to pick up breakfast items ourselves which was a bit annoying!!

Location

Stayed in June 2023

Nothing that I did not like Not applicable

- welcoming staff - clean and comfort - excellent quality price - excellent breakfast - excellent view from the terrace -

Stayed in June 2023

Breakfast buffet was not self-service, you would have to point to items you would want from there and staff would bring them to you, which I thought was pretty random, though I think it's related to COVID precautions (it is 2023, though).

Staff was friendly, helpful and readily available. The room was clean, spacious and we got a beautiful sea view! The location was perfect as it was just a few steps away from the beach. The terrace is amazing, with a beautiful view, the breakfast there was overall pretty good.

Stayed in June 2023

At the price, there wasn’t much here not to like; but in the interest of fairness I would point out a few things. 1. The corner shower was too small to bend over in, making feet-washing difficult (and for those stiff of joint, a bit dangerous.) Also—and *all* hotels need to know this: once you use shampoo—and especially, conditioner—your classic “non-slip” shower tray is no longer non-slip. Quite the opposite. This can be serious for and in particular, seniors like myself. (Not to single-out the HSF on this, I tell *every* hotel I stay in that non-slip suctioned shower mats should be standard in every shower, everywhere.) 2. I’m guessing that in the past, too many guests at the HSF have abused their breakfast … “allowance.” Seemingly owing to this—and as a seasoned traveller, I have to say, quite forgivable—the dining room staff are required to “serve” you.” In other words, you must go through a somewhat laborious process of, point-and ask: “I’ll have two of those and one of that, and a bit of this, (… etc.)” As nice as the staff at the HSF are, the process is—given the language barrier—more trouble than assistance. And at east for me, typically ended with an attitude of, “Oh, just anything at all, please.” Nice breakfasts, though. 3. Again as with what seems most budget hotels in Italy, there were no USB sockets in (our) room. Bring your own USB travel adaptor.

The staff were tops; the beds and pillows very comfy. Room arrangement, though a bit snug, was well laid out and tastefully decorated. Very nice (and very large) front-and-centre-panoramic roof terrace. (Do breakfast up there!) The HSF is no golden palace; but I have an affinity for hotels that have obviously done the most with what the architects had to work with—and here it shows. Very nice overall decor, soft on the eye, with a lobby you would want to just spend time in. Unbeatable location—with a HUGE and very pleasant (“skilfully unkempt”) park, a mile long(!) just two-minute’s walk away. NO hills! Highly inviting, spacious promenade. We plan on returning.

Stayed in June 2023

Charged for water in the mini bar. I didn't read the notice and had assumed the water was complimentary was it wasn't.

Perfect location situated centrally on the strip. Sea views Breakfast on terrace was good, food not overloaded but enough for breakfast.

Stayed in June 2023

small bathroom, it was fine for a week ,clean plenty of hot water powerful shower.

The location is great facing the sea close to everything. Station is a 25 min walk. Bus stop is short walk will take you to Forte Di Marmi for the famous Sunday Market ( check times 1st) Staff are really good, helpful,friendly and know their jobs. Breakfast is good, it's a buffet but you are not allowed to help yourself , it's a" point at it "and they bring it to your table! bit odd , am sure there is a reason, but the staff are charming and nothing too much trouble,it has everything you need . There is a roof terrace with a great view. We stayed mid May weather wasn't fantastic, it was handy to grab a couple of minutes sun up there ! Opposite is Elizabetta beach with a nice lunch menu, but do go around the back streets for less expensive meals.

Stayed in May 2023

Basic facilities in room. Walls between rooms a bit thin.

Helpful and friendly staff. Extremely clean. Nice breakfast and location. Very comfortable bed.

Stayed in May 2023

Nothing, staff were nice and helpful.

Great location 👌

Stayed in April 2023

perfect location, friendly staff, very kind.

Stayed in February 2023

Big rug in the lobby looks grubby. Decor could do with a bit of updating.

Staff were excellent. Housekeeping staff were meticulous with cleaning. Great location.

Stayed in October 2022

You do get road noise due to location and the rooms could be better insulated.

Clean comfortable and friendly hotel.

Stayed in September 2022

via Carducci is really very noisy: live music from the 80‘s (for whom?) and lots of traffic the whole night the windows are not soundproof AND there is no air conditioning meaning that (even in the middle of September) you will have difficulties to sleep (one cannot open the windows because it is simply too loud, but then one cannot sleep through because it is too hot)

this is from the general outlook an ‚ordinary‘ 3* hotel in Viareggio, but/and spotless clean with excellent breakfast at a part of the beach/ the beach promenade where there is a very good restaurant and some good ‚bagni‘ , + you can still walk to the railwaystation (for trips to Lucca or Pisa or the Cinque Terre) ++ some rooms (mine) have very good WLAN and a modern bathroom (my friend‘s room didn‘t)

Stayed in September 2022

COVID Breakfast arrangement.

Excellent location. Very helpful staff.

Stayed in September 2022