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  5. Reviews of San Luca Palace

Reviews of San Luca Palace 4 stars

Via San Paolino 103, 55010 Lucca, Italy

#13 of 39 hotels in Lucca

Guests' Choice

Review score

Based on 229 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.8

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    This hotel quality is really high level

    Stayed in February 2024

  • Reviewed: 21 March 2024

    8.0
    Great location for an overnight in Lucca.
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Rooms a little tired and dark.

    Great location inside the old city walls.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent service from start to finish, would definitely book again.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    9.0
    Super Location, Great Room, Lovely Property
    • Business trip
    • Group
    • Junior Suite
    • Stayed 3 nights

    If you're staying in Lucca and exploring Tuscany, this is an ideal property. Located within the wall of the historic city, you can walk to all that Lucca has to offer. We were also able to park our car adjacent to the property and it was easily accessible for us to come and go as we visited other towns in the area. The staff were very friendly and helpful, and lent us an umbrella on a very rainy day. Our room was HUGE and decorated in the beautiful style of a grand old hotel. We would definitely stay here again.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Wonderful staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Fantastic staff, warm welcome, most helpful. Would definitely return.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Fantastic!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice location. Great helpfull personal. Fantastic breakfast!

    Stayed in February 2024

  • Reviewed: 25 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really.

    Loved this place. Simple hotel. Great location. Friendly staff. Good value for money. Good breakfast. Would definitely stay again. Decent size room.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    Lucca, short stay Fantastic helpful staff couldn't have been any better and very central
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No tea or coffee facilities in the room and very hard bed

    Staff and location

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Great location, exceptional staff
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff exceptionally friendly, large spacious rooms and shower room, great location

    Stayed in November 2023

  • Reviewed: 18 December 2023

    8.0
    Nice
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    The room, while nice and big was quite dated, especially the bathroom. Old plastic flowers were really not good and some of the furniture could be replaced. They could do with zipping the twin beds together when making a double otherwise you fall through the middle, especially as the sheets weren't big enough to tuck in properly! The real shame was the shower (cheap riser over the bath) was barely warm which isn't good (my shower was not even pleasant) but when we were told "the hotel's full" as an excuse this isn't acceptable in a four star hotel. That was the only gripe, otherwise it's really nice.

    A very cosy hotel with a great welcome, very nice bar (and barlady) and absolutely brilliantly located bang in the centre of the old town of Lucca. Good parking. Good breakfast - the fruit was delicious which often isn't the case. The room was silent, dark and warm.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    9.0
    All that we wanted, and more.
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Location; style; staff; car park.

    Stayed in November 2023

  • Reviewed: 3 December 2023

    9.0
    Great Location within the Lucca Walls
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    This was not a problem for us but be aware that the parking is a little tricky. There is a shared entrance to hotel parking and police station parking at Piazzale Giuseppe Verdi, 1. Naturally, you'll want to use the hotel parking straight in and to the left. You'll need to leave your car key with reception in case the car needs to be moved during your stay. We were happy to park once and not use the car again until we departed.

    The staff is very professional and friendly. The hotel is well-located just inside the city walls. The breakfast was of high quality. The room we had was large and comfortable.

    Stayed in November 2023

  • Reviewed: 28 November 2023

    10
    Lucca is beautiful and San Luca Pallace is the place to stay!!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a thing!

    The location is perfect and the staff were the best!!

    Stayed in November 2023

  • Reviewed: 24 November 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent Breakfast, friendly staff, beautiful room.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    10
    Great hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location Clenlience Breakfast

    Stayed in November 2023

  • Reviewed: 21 November 2023

    9.0
    Fantastic Place for your Lucca Stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Would have liked a restaurant and no tea or coffee making facilities in the rooms

    Nice Breakfast, Friendly staff. Clean and tidy. Great Location. Nice Bar

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    Great looking hotel, would like to have stayed much longer
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    bikes were a great idea but really needed to be much better. A decent bike would not cost much more than what they had and would last longer and you would not feel like it was going to break apart.

    terrific buffet breakfast with great range of brekky offerings

    Stayed in September 2023

  • Reviewed: 13 November 2023

    9.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    Short walk to city centre. Good breakfast. Pleasant staff.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    confortevole ed elegante
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I did't figured out a way to turn off the heating system, not a big issue.

    cozy and comfy room, strategic location for lucca comics.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Super location!

    Stayed in November 2023

  • Reviewed: 1 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room was quite warm I didn't know how to turn down the heat so woke up sweating. Wouldn't be an issue for some people!

    Great staff, room was very nice. A small double bed which was great for single room booking. Really nice breakfast. Good location.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    8.0
    Fantastic location with super friendly and helpful staff. Would recommend to anyone visiting Lucca and hope to stay agai
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful hotel with such friendly staff. Roberto in particular was so helpful. The location for visiting Lucca was perfect.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    10
    Fabulous hotel
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Excellent staff and accommodation. Very good breakfast buffet. Brilliant location with parking too.

    Stayed in October 2023

Showing 1 – 25

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