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Reviews of Hotel San Marino 3 stars

Via Regina Nuova 64, 22010 Laglio, Italy

#12 of 14 hotels in Laglio

Guests' Choice

Review score

Based on 436 hotel reviews

6.9

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.3

  • Location

    7.4

  • Facilities

    6.6

  • Staff

    7.7

  • Value for money

    6.8

  • Free WiFi

    8

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Showing 1 - 60

  • Reviewed: 13 May 2018

    • Leisure trip
    • Family with young children
    • Triple Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    You dont have good lake view from room even you buy lake view room. It has partially view and no balcony in the rooms as shown on the room details. Staff was so far from being kind and professional, we made mistake also having dinner at there. They do not serve even salt and pepper unless you ask for them. Nothing was tasty both in dinner and in poor breakfast. Water stays at lavatory, in toilet and in shower basin. Baby cot not provided and even our question not responded before arrival.

    Only view from the restaurant

    Stayed in May 2018

  • Reviewed: 18 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Pretty old property, location directly on the busy main road, takes 15+ minutes walking to get down to the old town. Rooms need urgently renovation, old uncomfortable beds. Pretty high room rate for such a property, probably counting on general Lake Como pricing standards ...

    Actually really nothing ...

    Stayed in October 2017

  • Reviewed: 17 September 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much that you can walk to in surrounding area. You need to drive.

    The family that owned it were lovely very friendly and helpful. Food was lovely and the kids loved the pool, foosball and table tennis. The view from the restaurant was awesome.

    Stayed in August 2017

  • Reviewed: 14 September 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast had a good selection but the pastries/croissants were usually hard/dry. Our ground floor room had a terrace which had seats which were broken and the floor had cigar ends (at least 8-10) on it which hadn't been cleared from the last visitor. Room also had influx of ants each day. As the hotel also had a restaurant at peak times there was limited parking available which frustrating when you are actually residing their. In addition the room we had requested and booked online was not available and although another room was allocated, it seemed to take some persuasion.

    The staff were very friendly and helpful. Restaurant was good and lovely view in good weather. Hotel is in good location for buses and sell tickets at reception.

    Stayed in September 2017

  • Reviewed: 12 August 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 5 nights

    I would like to rent a boat. That might be great vehicle to transfer if you want to stay near the lake. Car is not that great to find parking slots :(

    Staf was great and helpful.

    Stayed in August 2017

  • Reviewed: 26 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    VEry friendly and helpful staff. Very good value for money, good restaurant on site. Room was clean and pleasant. Within walking distance of the lake but a bit of a steep climb back up.

    Stayed in July 2017

  • Reviewed: 14 July 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    We missed to have breakfast on time. We agreed to still have whatever remained and the price of the breakfast was not reduced accordingly.

    Nice view on the lake, nice staff. Good pizza and ciol selection of wines.

    Stayed in July 2017

  • Reviewed: 29 June 2017

    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Missed my flight as the owner did not understand a simple instruction to wake me up at 9am. Had to pay extra costs and charges and did not get home until the following morning as there was No flights available.

    Stayed in June 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room with Lake View
    • Stayed 4 nights

    bathroom needs a bit of update. closet is not very convenient.

    amazing view from the room balcony. nice size bathroom. clean. location is very good for a car trip. pizzas at the in house restaurant are very good. hosts are nice and pleasant.

    Stayed in April 2017

  • Reviewed: 12 November 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The reception is on the second floor and the lift was full of rubbish bags so we had to carry cases up 2 floors. Off season so the hotel was empty and soulless. Rooms are basic and old fashioned. We went out and found s wonderful hotel restaurant A Posta in a nearby village on the edge of the lake. Collected cases paid and left. I would not stay here.

    The hotel is not in Laglio but on the main road above. Views are fabulous and parking easy.

    Stayed in November 2016

  • Reviewed: 29 September 2016

    • Leisure trip
    • Family with young children
    • 3 rooms
    • Stayed 1 night
    • Submitted via mobile

    Noise from passing traffic

    Great location, friendly staff, brilliant location. Beautiful view of the lake from some rooms. Loved it and would stay again if I was to visit Lake Como again

    Stayed in September 2016

  • Reviewed: 23 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There weren't a lot of things to choose at breakfast. Which for a picky eater like me is the absolute worst. But if you're a normal person you will probably enjoy this. Also beware, this hotel is located in the hills/mountains around lake Como and water preassure isn't stable. Lagio itself doesn't have a lot to offer unless you're into George Clooney spotting.

    We got a room with a balcony that gave us a view over lake Como. It was really beautiful and we had sun from morning until early evening. The room also features an airconditioning system with a remote control, very easy to use. The hotel is located on a busy street but the windows do a perfect job at keeping out the noise.

    Stayed in September 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The ground floor room was very dark, smelt a bit like damp and very noisy if anyone was standing outside smoking or when any cars drove by.

    The location was very easy to find, breakfast had a good variety.

    Stayed in August 2016

  • Reviewed: 18 August 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Small bedrooms. The breakfast runs until 9 am, it should run at least until 9:30am

    The staff is nice and willing to accomodate. The restaurant has a very nice view and the food is ok. The outdoor pool is a plus!

    Stayed in July 2016

  • Reviewed: 4 August 2016

    • Business trip
    • Family with older children
    • Triple Room with Lake View
    • Stayed 3 nights

    Decor is dated but that doesn't affect enjoyment!

    It's an olde world hotel with nice helpful staff. There's a pool and table tennis so kids can be amused. There is parking and our room was a good size with a balcony overlooking lake (there is a road between the hotel and lake).

    Stayed in July 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed was quite hard. No bathroom toiletries included or tea/coffee/water in the room which you expect in hotels. There was an iron but no ironing board available!

    The location was good, easy to get about and restaurants in walking distance. The pizza was delicious. Very reasonably priced, good value for money.

    Stayed in June 2016

  • Reviewed: 18 June 2018

    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing I thought it was all good

    Everything the staff were very friendly and helpful . Rooms were very clean nothing it was all good

    Stayed in June 2018

  • Reviewed: 7 June 2018

    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Great place to stay in Como - not good for walking around but the bus stop is outside the hotel. Excellent food, great view.

    Stayed in June 2018

  • Reviewed: 1 June 2018

    • Leisure trip
    • Family with young children
    • Quadruple Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Rooms were very cramped and dated

    Stayed in May 2018

  • Reviewed: 27 May 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Great location with an amazing view! Staff was friendly and super helpful.

    Stayed in May 2018

  • Reviewed: 22 May 2018

    • Business trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Wonderful and very helpful owners! Great view on the lake!good breakfast and pleasant staying!

    Stayed in May 2018

  • Reviewed: 19 May 2018

    • Leisure trip
    • People with friends
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The staff were very welcoming ans helpful!

    Stayed in May 2018

  • Reviewed: 15 May 2018

    • Leisure trip
    • Group
    • Triple Room with Lake View
    • Stayed 1 night

    The size of elevator did not accommodate a wheelchair.

    The view of the lake from the restaurant was amazing.

    Stayed in May 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of plugs in the room. No toiletries in the bathroom. Apart from that, very good.

    Location and the view from our room was perfect.

    Stayed in April 2018

  • Reviewed: 6 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    One more pillow would be nice.

    The property was very clean and comfortable.

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad smell as soon as stepped into the room. Floor not very well cleaned. Just checked the essential.

    Top location

    Stayed in August 2017

  • Reviewed: 3 August 2017

    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing view at the pool

    Stayed in July 2017

  • Reviewed: 11 July 2017

    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    P

    Staff and friendliness.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    On the main road so noisy at times

    Wonderful view

    Stayed in July 2017

  • Reviewed: 4 July 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The property would need refurbishing

    The pool, the lake view

    Stayed in July 2017

  • Reviewed: 19 June 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 6 nights

    too close to the road

    beautiful view

    Stayed in June 2017

  • Reviewed: 3 June 2017

    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Staff were excellent

    Stayed in May 2017

  • Reviewed: 9 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food

    View

    Stayed in September 2016

  • Reviewed: 4 September 2016

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Spotless but room a little tired ref bathroom decor

    Lovely friendly family hotel - worked very hard to make your stay as easy as possible.

    Stayed in September 2016

  • Reviewed: 14 August 2016

    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely view from hotel and friendly staff

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The beds, the room décoration

    The view, the swimmingpool, the restaurant

    Stayed in August 2016

  • Reviewed: 27 July 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 1 night

    Miss bread without gluten

    Beautiful view over the lake

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 September 2015

    • Leisure trip
    • Couple

    Sleeping in a wind tunnel as ceiling fan was fast or off, noisy on lake view room

    Nice pool area and outside seating area view of the lake Dinner in the restuarant

  • Reviewed: 25 August 2015

    • Leisure trip
    • Couple

    The lake view rooms are directly over the lake road which is very busy till 11pm and is very noisy

    Easy parking, balcony size and view was superb, good size room

  • Reviewed: 23 August 2015

    • Leisure trip
    • Family with older children

    nothing

    Stuff is really kind and helpfull, room is very luxury and comfortable. Location is not too bad, there is a bus stop on the hotel. Hotel have a stunning view.

  • Reviewed: 14 August 2015

    • Leisure trip
    • Couple

    nothing

    From our room with balcony we had a beautiful view to the lake. The staff was very friendly and helpful and gave us good advice where to go and see all the attractions and told us of free parking in the city. The breakfast was also very good.

  • Reviewed: 9 August 2015

    • Leisure trip
    • Family with older children

    No coffee because coffee machine was broken. No wi-fi at all. You can't leave the hotel on foot because you will be ran over by the car - no pavement and sidewalk on the streets. The air conditioning works only in HEATING mode.

    Good pizza and wine in the restaurant.

  • Reviewed: 30 July 2015

    • Leisure trip
    • Family with older children

    There is no aircondition but a fan. Aircondition would have maked the stay absolutely perfect.

    Very friendly staff. The owner is very service minded and the location is beautiful.

  • Reviewed: 20 July 2015

    • Leisure trip
    • Family with young children

    Location is on main road some distance from most things. Busses available but tricky to use.

    View of lake, great staff and usually quiet location. Pool and patio was fantastic.

  • Reviewed: 5 July 2015

    • Leisure trip
    • Couple

    There is no beach area to go swim by the lake, hotel is in random area with not much to do around it.

    Swimming pool was lovely and view over balcony is stunning.

  • Reviewed: 29 June 2015

    • Leisure trip
    • Couple

    noisy road, outside the window. couldnt sleep due to heavy traffic. the hotel is really run down and in dire need of a make over. way too expensive for this bad a place.

    wifi was ok and the staff were nice in the restaurant

  • Reviewed: 26 May 2016

    • Leisure trip
    • Family with older children

    The decor was old fashioned

    The hotel was very clean , and the family who ran it were very pleasant and helpful to all of our party

  • Reviewed: 10 May 2016

    • Leisure trip
    • Family with young children

    Old bathroom

    Location

  • Reviewed: 14 April 2016

    • Leisure trip
    • Couple

    Lovely room and great views from the breakfast room and dining room. Nice to be out of the busy-ness of Como.

  • Reviewed: 3 April 2016

    • Leisure trip
    • Group

    Noisy and the breakfast a bit sad..

    Good price and nice staff.

  • Reviewed: 18 October 2015

    • Leisure trip
    • Group

    a lot of traffic in front of the hotel

    the view in the room was fabulous

  • Reviewed: 1 October 2015

    • Leisure trip
    • Family with older children

    Bedroom doors very noisy when opening and closing. Also a lot of noise through the bedroom doors.

    Great view from balcony rooms.

  • Reviewed: 6 September 2015

    • Leisure trip
    • Family with older children

    Nothing

    All great

  • Reviewed: 3 September 2015

    • Leisure trip
    • Family with young children

    The service from the staff was the worst

  • Reviewed: 11 August 2015

    • Leisure trip
    • Family with older children

    It was all good! The staff, the pool, the whole ambiance. Overlooking the lake and eating a great evening meal too. All wonderful.

  • Reviewed: 20 July 2015

    • Leisure trip
    • Couple

    Ideal place to stay when you are on the road to any place in Italy.

  • Reviewed: 8 July 2015

    • Leisure trip
    • Couple

    The staff went out of their way to help make our stay as enjoyable as possible. Nothing was too much bother.

  • Reviewed: 28 May 2015

    • Leisure trip
    • Solo traveller

    The hotel staff were nice, clean hotel.

  • Reviewed: 17 May 2015

    • Leisure trip
    • Couple

    Very friendly and helpful staff. The food was delicious and reasonably priced. The views of Lake Como were spectacular.

  • Reviewed: 12 March 2015

    • Leisure trip
    • Couple

    the pizza was soggy.......cobwebs in the bedroom and bathroom.......

    Location & absolutely delicious fresh perch for dinner!

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 60

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