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Reviews of Hotel San Mauro 4 stars

Via Casarea ,45, 80013 Casalnuovo di Napoli, Italy

#2 of 5 hotels in Casalnuovo di Napoli

Guests' Choice

Review score

Based on 188 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    7.4

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    7.9

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Showing 1 - 23

  • Reviewed: 11 February 2018

    6.7
    It served its purpose. I think we paid more than it was worth but we got good sleep.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathrooms seemed updated but our room overall just seemed outdated and old. There was dust on the floor around the walls and so many windows! 😂 Really for what we paid I expected the room to be not as dreary.

    It was easy to get to from the airport. The staff was really nice and helpful! The breakfast was simple and allowed us to eat and go. No hassle.

    Stayed in February 2018

  • Reviewed: 20 January 2018

    10
    Very good hotel , staff, location, free parking
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    non so ever

    Very Clean Hotel & Room , Breakfast was very good , The Staff was amazing polite and helpful the parking is secure below the hotel with electric gate , and we are overhaul very happy

    Stayed in January 2018

  • Reviewed: 14 August 2017

    9.6
    Hotel San Mauro is good location to visit Napoli, it's...
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    Suburbs and whole Napoli is covered by rubbish. Not in the hotel but around.

    Hotel San Mauro is good location to visit Napoli, it's located on the suburbs. The hotel has nice and big rooms. I was with two children and I had been offered very comfortable room with separate sub-bedroom. The hotel is clean, however it's need small refreshment. The pool is small but ok. Near hotel is very big sport center (cover pool, fitness..) . I think it's belong to hotel, but I have not time to see it. Personnel was very helpful and nice. The price offer was very good if we compare it with standard.

    Stayed in August 2017

  • Reviewed: 22 September 2016

    7.9
    lovely hotel
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights

    no tea coffee facilities in the room, wifi weak,not to far from Napoli,swimming pool not very good.so many people night time in the car park..

    lovely room and bathroom,good breakfast,friendly staff, safe box in the room,clean hotel.They took us to nearest volla station everyday with car.

    Stayed in September 2016

  • Reviewed: 9 July 2018

    8.3
    Good restaurant.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The bed for children was very very uncomfortable:(

    Good restaurant. 15 min to airport.

    Stayed in July 2018

  • Reviewed: 9 April 2018

    5.0
    No air conditioning in a 4 star hotel.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning in a 4 star hotel. The room was burning hot.

    Stayed in April 2018

  • Reviewed: 18 August 2017

    10
    Ebverithing has neen super
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Ebverithing has neen super

    Stayed in July 2017

  • Reviewed: 8 August 2017

    7.9
    Great place to be for trips in to Naples, Pompeii or the surrounding area
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    The staff and pool are were very family friendly. The room size and allocation was also good for us.

    Stayed in July 2017

  • Reviewed: 27 July 2017

    10
    Clean , great staff, great rooms and near to airport
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean , great staff, great rooms and near to airport

    Stayed in July 2017

  • Reviewed: 27 October 2016

    9.2
    Excellent restaurant, nice and helpful staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    location

    The restaurant is excellent, the staff as well :) cozy rooms

    Stayed in October 2016

  • Reviewed: 25 October 2016

    4.6
    no WIFI
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    no WIFI

    Stayed in October 2016

  • Reviewed: 30 July 2016

    7.1
    Ok, but in the middle of nowhere
    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It was too far from the airport, not the 5 km that was stated

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 September 2015

    9.2
    Efficient and friendly.
    • Leisure trip
    • Couple

    Extremely difficult to find at night. Was given in incorrect address and plan of route sent was no help.

    Efficient and friendly. Convenient for airport. Good dinner and breakfast.

  • Reviewed: 16 August 2015

    7.1
    Great pool area and generally nice hotel
    • Leisure trip
    • Couple

    In a bit of rundown area away from everything, breakfast was below average compared to other hotels we have stayed in due to lack of selection, cold runny egg mix etc. but staff were very friendly and if you want a good value sit by nice pool holiday its fine

    Great pool area and generally nice hotel

  • Reviewed: 13 July 2015

    9.2
    This was a great stop for us as it was close to the airport.
    • Leisure trip
    • Couple

    It would have been nice to have tea and coffee making facilities in the room and the wifi wasnt very good in the rooms

    This was a great stop for us as it was close to the airport. Enjoyed our meal at the hotel restaurant.

  • Reviewed: 27 October 2015

    10
    Very comfortable and staff so nice would highly recommend...
    • Leisure trip
    • Family with older children

    Very comfortable and staff so nice would highly recommend this hotel breakfast lovely cleanliness excellent

  • Reviewed: 16 September 2015

    7.1
    Wi ti didn't work
    • Leisure trip
    • Family with older children

    Wi ti didn't work

  • Reviewed: 15 September 2015

    6.7
    Nice big and clean room.
    • Leisure trip
    • Family with young children

    In the middle of nowhere, really.

    Nice big and clean room. Close to airport supposedly with shuttle service (that I did not use).

  • Reviewed: 8 August 2015

    5.0
    Location
    • Leisure trip
    • Couple

    Breakfast

    Location

  • Reviewed: 29 July 2015

    5.0
    The staff genuinely tried to help.
    • Business trip
    • Family with older children

    Wifi wasn't working, beds were uncomfortable, and the hotel generally seemed run down

    The staff genuinely tried to help.

  • Reviewed: 14 June 2015

    8.3
    Easy parking.
    • Business trip
    • Solo traveller

    Easy parking. Nice little pool. Quiet rooms unless next to staircase.

  • Reviewed: 14 April 2015

    9.2
    The staff are very friendly, helpful and efficient.
    • Business trip
    • Solo traveller

    The staff are very friendly, helpful and efficient. Cleanliness is outstanding.

  • Reviewed: 16 March 2015

    7.1
    Rooms are quite big.
    • Business trip
    • Solo traveller

    Heating very noisy.

    Rooms are quite big. Free parking on garage included on tarif.

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 23

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