Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel San Paolo 3 stars

Via Baluardi, 9, 44121 Ferrara, Italy

#28 of 31 hotels in Ferrara

Guests' Choice

Review score

Based on 1161 hotel reviews

7.0

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    5.9

  • Location

    8.5

  • Facilities

    6.1

  • Staff

    7.3

  • Value for money

    7

  • Free WiFi

    7.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 47

  • Reviewed: 8 May 2018

    5.8
    choose it for the location and price
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 2 nights

    apart from location and price, everything else was from basic to bad no soundproof-could hear everyone walking/talking in the corridors-i used earplugs worst breakfast ever (nothing fresh-no variety at all) smell in the rooms, bathroom not cleaned enough, old fashioned furniture not in the charming way if you just want to spend one or two nights in a cheap hotel,ok, but not in your honeymoon

    this hotel is great if location and price are the only that matters for you it was very close to everything the week market (with cheap clothes and food) happens in front of the hotel- so convenient. staff was helpful interesting paintings/art in the walls

    Stayed in May 2018

  • Reviewed: 29 April 2018

    7.9
    Location and cleaning of the room.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleaning in the Breakfast room to be improved. Small shower and mattress quite unconfortable. Notwithstanding this the location makes this hotel a great value for money deal to visit Ferrara.

    Location and cleaning of the room.

    Stayed in April 2018

  • Reviewed: 25 March 2018

    4.6
    Quality of hotel reflected in low price.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    Very tired hotel. Old, 70s furniture and decor. A number of issues needing attention (broken hairdryer, faulty shower, numerous light bulbs not working, cold room, curtain with hems hanging down...)

    The location was good to see the centre of Ferrara. Issues reported to staff were dealt with promptly. Price was low.

    Stayed in March 2018

  • Reviewed: 11 December 2017

    3.3
    Very bad
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 2 nights

    The parking was a nightmare The breakfast had to be eaten outside, under cover, but wet and cold, so had to have coats etc. Room was very basic

    Where it was

    Stayed in November 2017

  • Reviewed: 6 November 2017

    3.8
    Never again.
    • Family with young children
    • Economy Triple Room
    • Stayed 1 night

    We choose this hotel because it was stated that we can have a parking place, this is not true, you have to pay for it also near to the hotel (7:30-20:00 parking fee). Staff at check-in was not friendly, staff speaks no English; staff wanted to give us a much worse room (almost without a window) than in the picture; the room instead (we asked) was large but totally outdated, needs full renovation; bed was not comfortable; the breakfast (one coffee and cornetto) is outside in a bar which was crowded by hotel guests (so if you would prefer this hotel because of breakfast is included, do not do that; it is easier to choose a bar near to your hotel). Ferrara is wonderful, but the only advantage of this hotel was that it was close to the center.

    Close to the city center.

    Stayed in October 2017

  • Reviewed: 12 October 2017

    10
    As I had not expected that the accommodation would provide...
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing,.

    As I had not expected that the accommodation would provide breakfast, it was a delight that we had very generous ones, in addition to other services, It was a surprise!

    Stayed in October 2017

  • Reviewed: 26 September 2017

    7.5
    Straightforward small hotel very close to the Historic Center.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Bit of a hike from the train station. The Room Description on Booking.com is inaccurate. The room we booked clearly lists a balcony (I believe it was a slightly more expensive option than the standard room) but the room we were assigned had no balcony. The guy in reception was very helpful and found us a room with a balcony (although we had to take a double bed instead of two singles to swap - the hotel was fully booked). This happened elsewhere in Italy on our trip too. Apparently you also need to make it clear in the "Special Conditions" box that you want a balcony room even if the description lists one.

    Simple small hotel right next to the historic center. On a busy intersection and market square but quiet at night. Neither the area nor the hotel looks great form the outside but you're literally one street from the start of the medieval center and directly opposite the old city walls and the rooms are much nicer than you might imagine from the somewhat tired exterior. Our balcony got the sun for most of the day and was a great asset after hours exploring fascinating Ferrara.

    Stayed in September 2017

  • Reviewed: 12 September 2017

    8.8
    I had a tiring but very enjoyable stay at San Paolo.
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 5 nights

    There was no plug for the washbasin, but I managed to fix that with a plastic bag. I was at the back of the hotel, & the street was noisy until 3 am. This is not the fault of the hotel. There was also a bottle bin, so I was often woken by the sound of smashing glass in the early hours, also not the hotel's fault. Other guests coming in after 3 am talked loudly & banged doors, but little can be done about that. ( I was grateful last night for a good night's sleep at home.)

    The room & bathroom were very clean, and the staff as helpful as they could be. Clean towels were provided every day, and clean sheets for the last 2 nights of the 5 I stayed. The hotel was a short walk to the city centre & near to restaurants & shops.

    Stayed in September 2017

  • Reviewed: 7 August 2017

    9.2
    Location was great, around 5 minutes from old city center.
    • Leisure trip
    • Group
    • Economy Triple Room
    • Stayed 1 night

    The breakfast wasnt great, but acceptable.

    Location was great, around 5 minutes from old city center. If you are lucky, there are 2-3 parking spaces in front of the hotel, if not than is a paid public parking at 50 m. Say at the reception that you come by car and pay only 3 euro / 24 hours, otherwise it is more expensive!

    Stayed in July 2017

  • Reviewed: 6 April 2017

    7.5
    This was a first hotel in my life where maids did not take a...
    • Leisure trip
    • Group
    • Economy Single Room
    • Stayed 2 nights

    I asked this hotel (through Booking com) twice about exist pay parking nearby the hotel and the hotel did not answer my question ever. And this despite the fact that the ZTL begins just a stone's throw from the hotel and probability to go inside is very big. Besides, maybe I could not operate the TV, but my TV showed me only one programm.

    This was a first hotel in my life where maids did not take a tip, and shifted money from the pillow to the nightstand.

    Stayed in April 2017

  • Reviewed: 30 January 2017

    9.6
    Nice hotel in city centre
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night

    The receptionist was very kind and helped us with our requests. The room is not very spacious but it is clean and quiet and you can enjoy your stay there.

    Stayed in January 2017

  • Reviewed: 6 October 2016

    8.8
    Good!
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    The shower was in a non-ideal place, so after taking a bath all the floor of the bathroom was full of water.

    The location. The bed was very comfortable.

    Stayed in September 2016

  • Reviewed: 3 August 2018

    10
    Good hotel.
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The sound of air conditioning

    Good hotel. Excellent price / quality ratio

    Stayed in July 2018

  • Reviewed: 3 July 2018

    7.5
    Great location
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was a bit too cold Furniture quite old

    Great location TV and AC available in the room

    Stayed in June 2018

  • Reviewed: 31 May 2018

    7.1
    Very near at the center
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed foam 2 single separated instead of one family bed foam

    Stayed in May 2018

  • Reviewed: 29 March 2018

    4.5
    Everything was run down the hotel would need a total...
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was run down the hotel would need a total renovation.

    Stayed in March 2018

  • Reviewed: 7 January 2018

    5.8
    Near the city center.
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower is terrible and the bed is uncomfortable.

    Near the city center.

    Stayed in January 2018

  • Reviewed: 14 December 2017

    7.5
    Location
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in December 2017

  • Reviewed: 4 November 2017

    5.8
    Very poor furniture in the room
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very poor furniture in the room

    Stayed in November 2017

  • Reviewed: 18 September 2017

    3.8
    Disappointed
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The attention for the hotel staff is poor. The bed is very uncomfortable. Breakfast is very limited.

    Stayed in September 2017

  • Reviewed: 14 June 2017

    7.1
    cozy and good to stay on it with a familty
    • Family with young children
    • Economy Triple Room
    • Stayed 3 nights

    It was a little be expensive

    The place was cozy and good to stay on it with my familty

    Stayed in June 2017

  • Reviewed: 8 May 2017

    9.2
    Friendly staff.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Friendly staff. Good location.

    Stayed in May 2017

  • Reviewed: 3 May 2017

    9.2
    Beautiful Ferarra
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night

    Very central, very cheap, good for short trips.

    Stayed in April 2017

  • Reviewed: 19 April 2017

    9.2
    Cheap but very good.
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Dripping water noises in the bathroom.

    The location.

    Stayed in April 2017

  • Reviewed: 17 January 2017

    2.9
    Nothing
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was so poor

    Nothing

    Stayed in January 2017

  • Reviewed: 29 October 2016

    10
    Everything
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in October 2016

  • Reviewed: 24 September 2016

    6.3
    A hotel for one night
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night

    Small room, noise from generator.

    Close to the city centre, breakfast.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 May 2016

    5.8
    The location of the Hotel San Paolo is good!
    • Leisure trip
    • Solo traveller

    The room I was given number 15 was opposite the breakfast room, so it was very noisy and people going to the breakfast room had to walk right infront of my room, I had no fan or air con in my room and no telephone, the room wasn"t very clean, spider webs everywhere, not at all happy!!! I did mention to the receptionist, the young lady, about the telephone not in my room and the fan and air con, but she didn"t care much!!!

    The location of the Hotel San Paolo is good!! it"s in the city center of Ferrara, close to everything!!!

  • Reviewed: 2 May 2016

    9.6
    Very good localization, tasty breakfasts, nice and helpful...
    • Leisure trip
    • Couple

    It's hard to communicate in language other that Italian ;)

    Very good localization, tasty breakfasts, nice and helpful staff, towels are changed every day. There is possibility to rent bike for 7 Euro per day (as far as I know it was the best price in Ferrara).

  • Reviewed: 26 December 2015

    6.5
    location perfeckt, , ,breakfast ok
    • Leisure trip
    • Couple

    one night and good bye .Bed not good, room not silent, I will never back to this hotel, my experience more like 30 hotels

    location perfeckt, , ,breakfast ok

  • Reviewed: 22 October 2015

    9.2
    The room was spacious and clean.
    • Business trip
    • Solo traveller

    The room was spacious and clean. The breakfast was plenty of good portugues things and the location was pretty much convenient, very close to Casa Da Musica

  • Reviewed: 7 September 2015

    9.2
    The management/staff were friendly,and very helpful, and...
    • Leisure trip
    • Couple

    The management/staff were friendly,and very helpful, and efficient. The hotel is around the corner from the old town. Although located on a busy road and parking area the shutters and AC allowed for a good night's sleep. We had a car so appreciated the access to cheap parking and the hotel's handling of the fees.

  • Reviewed: 31 August 2015

    5.4
    The location, the staff at the reception and the breakfast
    • Leisure trip
    • Family with young children

    The Hotel overall, the room. It is an old structure that look like a pension. Needs a lot of updating, very dark and with a lot of dangerous stairs even inside the room. No air conditioning, no TV functioning and a lot of noise in the room. Impossible to sleep.

    The location, the staff at the reception and the breakfast

  • Reviewed: 24 May 2016

    9.2
    Friendly and helpful staff.
    • Leisure trip
    • Couple

    A bit noisy street.

    Friendly and helpful staff.

  • Reviewed: 14 May 2016

    8.8
    Location and breakfast
    • Leisure trip
    • Couple

    Rooms are pretty old, it needs renovation. Shower cabin is way too small!

    Location and breakfast

  • Reviewed: 12 May 2016

    7.5
    The location, the room large enough, the staff very polite,...
    • Leisure trip
    • Family with young children

    No hot water anytime of the day, we had to ask for it.

    The location, the room large enough, the staff very polite, all good.

  • Reviewed: 26 April 2016

    8.8
    The breakfast table was more than usual in Italy.
    • Leisure trip
    • Couple

    The breakfast table was more than usual in Italy. Lovely! The staff gave us good information and made us feel at home.

  • Reviewed: 3 November 2015

    7.9
    Easy to find from the train station and walking distance...
    • Leisure trip
    • Solo traveller

    Easy to find from the train station and walking distance everywhere

  • Reviewed: 2 November 2015

    8.3
    The bathroom was very clean and the staff were very helpful.
    • Business trip
    • Solo traveller

    The hotel is a little bit shabby.

    The bathroom was very clean and the staff were very helpful. They serve excellent coffee for the breakfast.

  • Reviewed: 27 October 2015

    8.8
    Friendly staff, clean rooms, nice breakfast!
    • Leisure trip
    • Group

    I had no problems during my stay at the hotel.

    Friendly staff, clean rooms, nice breakfast!

  • Reviewed: 7 October 2015

    8.3
    Welcoming entrance and helpful staff.
    • Leisure trip
    • Couple

    Welcoming entrance and helpful staff.

  • Reviewed: 7 October 2015

    7.9
    Position, friendly staff, very good breakfast, clean.
    • Leisure trip
    • Couple

    Might be noisy at night if there is some event in town.

    Position, friendly staff, very good breakfast, clean.

  • Reviewed: 4 October 2015

    4.6
    Location
    • Leisure trip
    • Solo traveller

    everything were very basic No wi-fi

    Location

  • Reviewed: 24 September 2015

    7.9
    Thw location is great and the staff is very kind
    • Leisure trip
    • Couple

    The TV should have been larger

    Thw location is great and the staff is very kind

  • Reviewed: 21 September 2015

    7.9
    Just 5 min walk from the historical center of the city.
    • Leisure trip
    • Couple

    Strange smell in the bathroom.

    Just 5 min walk from the historical center of the city.

  • Reviewed: 6 September 2015

    8.8
    Perfekt location;
    • Leisure trip
    • Couple

    Perfekt location; nice staff.

  • Reviewed: 10 August 2015

    10
    Very nice und open minded people.
    • Leisure trip
    • Couple

    Very nice und open minded people.

There are also 18 reviews without text. These impact the overall review score.

Showing 1 - 47

Guests also reviewed these properties: