Staff were excellent, especially Lara, who spoke very good English. Location right on the water, walking distance to selection of dining options in San Terenzo Fery to Cinque Terre docks at Lerici, a 20-minute walk from hotel Excellent restaurant on site

Stayed in April 2024

Maybe move to more environmentally friendly toiletries.

Great location, beautiful views of the bay. Lovely reception staff and a nice breakfast. You drop off your bags and then you can park for free a short walk away which is excellent as parking is at an absolute premium in this resort.

Stayed in April 2024

A bit too expensive for the low season.

Good facilities, wonderful staff, fantastic location.

Stayed in March 2024

Bar and restaurant closed for that evening . Don’t know why .

Nice staff great location excellent breakfast .

Stayed in March 2024

Restaurant hours were pretty short.

So, the room was amazing in that it was incredibly well thought out with plenty of storage options to make luggage and clothing disappear. Very clever use of space. And then there is the balcony overlooking the Med. You are perched over the water and we sat there in the rain for a day and a half watching the windblown spray crash and Yachts come into the bay to hide...add a couple bottles of wine, cheese and other snacks and it was a great way to deal with the rain. Friendly and accommodating staff as well.

Stayed in September 2023

Cleaning of the restaurant is problematic where we saw many plates ready to use are dirty. Besides, breakfast can be improved further because we could not find cheese, olive, tomato, etc. which are the basics of breakfast universally.

Location next to the seaside with a great shore. Hotel Staff was also quite nice and supportive. Cleaning of the room was also one of the strengths of the hotel.

Stayed in September 2023

breakfast was mediocre

big rooms, amazing view from the rooms, one of the two receptionists was amazing, coffee at the bar is very good

Stayed in August 2023

Very comfortable and the most fabulous position overlooking the bay

Stayed in May 2023

Very accessible Staff great when cabs unavailable but needed

Stayed in June 2023

Room without view, windows directly on street.

Very beautiful position of hotel, directly on the sea,and above all, marvelous hospitality of hotel staff👍

Stayed in May 2023

only negative is carpet in room which is a personal preference to not have but was very clean!

location, location, location. waterfront view excellent customer service

Stayed in May 2023

some internal.space to relax if weather not good enough to be outside

location is beautiful.right on the sea

Stayed in March 2023

Amazing view!!

Stayed in November 2022

Can't think of anything. I was afraid it would be loud as my room was right on the street, but it was quiet and restful.

I found Hotel San Terenzo the last minute during a storm after several days of traveling. It was a lovely place to rest and enjoy the sea. The staff were kind and the breakfast was exceptional. I liked it so much I stayed an extra day.

Stayed in September 2022

Nothing.

The location was perfect. We could imagine that in the height of summer, it would be busy and a little too noisy for our liking. Going in October has been lovely and gentle with tranquil walking along the seafront to the restaurants in the evening. The sunset snd sunrise were perfect and having a seafront room with a balcony made it all that much more delightful. The room was very well laid out and the bed was very comfortable. The shower was amazing - hot and powerful. Breakfast was really lovely and we were really impressed with the choice for a gluten free diet (with one of us being a coeliac). Decent Schar bread on offer, not just breadsticks, crispbreads and rice cakes which seems to be majority of lots of other hotels.

Stayed in October 2022

position exceptionelle

Stayed in July 2022

the only thing I can think of is that the parking was farther away but we didn’t use car at all as there was so much available within walking distance

The friendly and helpful staff, location, cleanliness, breakfast

Stayed in July 2022

Friendly staff , excellent facilities and stunning views over the Gulf of Poets . Direct access to the beach and an easy walk to Lerici and San Terenzo .

Stayed in July 2022

I could not think of anything which i dislike.

I just loved my stay here with my family. I was there for 2 days of stay however it was such a pleasant experience that we extended our stay there for another 2 days. The staff is amazing and the Hotel Manager Lara is super pleasing lady. The hospitality is to next level where you would always have people available for your questions and support with a smile. For me this is a must place to stay when travelling La Spezia. The view of the room and the location brings you more energy and makes it more exotic experience for you and your loved ones.

Stayed in April 2022

Nothing

Location, staff, food, clean

Stayed in April 2022

The transport to the hotel is pretty bad if you use local urban transport. If you get a cab it gets a little better, but still you cannot use the taxi all day :)

Location very good, the view was fantastic, breakfast not excellent, but not too bad either.

Stayed in April 2022

We got absolutely the best room with a bed sea view and sunny terrace also overlooking the sea. It was great! The room looked better than in the photos.

Stayed in October 2021

it was +30 the room was on sunny side and AC didn't work + dj was playing on first floor of property quite loud, dude on reception said AC is not working because its restricted by government these month and he can't do anything about dj because it's not their part of building, he refused to change the room as well, I asked to call seniors but he said they're not responding, I agreed with dj to lower bass, did it myself. This guy on the reception was useless thus smiling, I hate this being honest, I was driving from Lombardia pretty all day and couldn't recreate.

hotel is situated pretty well on the first line to the sea, lady on the reception was really nice to us, helped with parking etc breakfast was poor but ok, I'd mark hotel as 3 stars.

Stayed in April 2024

Not really 4 star hotel. The strff is really frendly, but on the other side the parking is 10 min away. The rooms not owerlooking the sea have blurred window - you can't see out, which is disturbing. No other extras in the hotel like gym, bar, coffe maker...

At the sea, very good sun deck / terrace, really friendly staff.

Stayed in February 2024