8.3

Reviews of Sant'Angelo Apartments

Via Sant'Angelo in Pescheria 28, Pantheon, 00186 Rome, Italy

  • Brett

    Reviewed: July 1, 2025 · Stayed in July 2025

    Verified review

    Great location on a quiet street in a neighborhood that has a lot less tourists than other neighborhoods. The apartment was a very nice secure space. Beds were comfortable and comfortably slept our family of 4.

  • Anne

    Reviewed: May 23, 2025 · Stayed in May 2025

    Verified review

    The apartment was clean, comfortable and well-equipped. I had to report a fault late at night - no hot water - but this had been resolved by early morning. The managers and maintenance team are the best!

    Nothing

    Property response:

    Dear Anne, Thank you sincerely for your kind words. It was a real pleasure to host you, and we're so glad to know your stay felt special. You’ll always be welcome here — we’d love to host you again anytime you decide to return. Wishing you all the very best, Roger & team

    Dear Anne, Thank you sincerely for your kind words. It was a real pleasure to host you, and we're so glad to know your stay felt special. You’ll always be welcome here — we’d love to host you again anytime you decide to return. Wishing … Show more

    Sant'Angelo Apartments
    May 30, 2025
  • Armine

    Reviewed: April 26, 2025 · Stayed in April 2025

    Verified review

    The apartment was cozy, clean, with great location and very responsive and friendly staff. Thanks for hosting us.

    There were no hangers in the bathroom to hang the towels and the apartment was a little humid.

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  • Pierre-etienne

    Reviewed: April 11, 2025 · Stayed in April 2025

    Verified review

    Up It is placed in the historic center. Every interest location were under 15-20min of walk. It is juste 1st floor, easier to climb with big baguages. Tips and advices from owner were pretty clear. Down: Toilets door doesnt close. Television only in italian without possibilité of VO. Noisy street in the morning (but that prove it is lifely one !)

  • Lamdan

    Reviewed: March 12, 2025 · Stayed in March 2025

    Verified review

    Everything in the property was perfect- the natural lighting, the comfy bed, the facilities, the friendliness of the apartment holders and the location. we enjoyed everything about it.

    it was perfect!

    Property response:

    Dear Lamdan, Thank you very much for the beautiful review, we are really happy that you had a good time with us. We will be happy to host you again if you come back ! Best regards

    Sant'Angelo Apartments
    April 10, 2025
  • David

    Reviewed: February 11, 2025 · Stayed in February 2025

    Verified review

    Great location, very bright apparťment

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  • 7.0 Good
    Rutie

    Reviewed: January 9, 2025 · Stayed in December 2024

    Verified review
  • Alexandra

    Reviewed: January 3, 2025 · Stayed in October 2024

    Verified review
  • Leon

    Reviewed: December 30, 2024 · Stayed in December 2024

    Verified review

    Big apartment, easy to access, great location, brilliant communication with the host and very clean

    Just a small problem with the hot water but the host fixed it immediately remotely

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  • 7.0 Good
    Yusuke

    Reviewed: October 28, 2024 · Stayed in October 2024

    Verified review
  • Tessa

    Reviewed: September 25, 2024 · Stayed in September 2024

    Verified review

    The ONLYYYYY thing I can say about this property that is good is the location.

    I don’t know where to begin. First let’s start with the address not matching what is on booking.com. The locks for the doors need fixed it’s very hard to lock and unlock them. Then we get there and there is a very weird smell coming from the apartment. After a long day of traveling all we wanted to do was shower and get some food. Go to do that and there is no hot water. I was asked to find troubleshoot it myself and with no luck she said a person wouldn’t be able to come til the next day past 11am. Keep in mind we would already be out sightseeing so no warm water to shower with til night 2. When that issue was resolved the water pressure was almost none existent, a dribble of you will. you were lucky to have warm water for your entire shower. Now let’s move to the room. The AC is a portable unit that a tube hangs out the window so your window has to be open the entire time. Also right out the window is the neighbors birds who are so loud you can’t sleep the moment they are out in the cage. Usually about 530-6 AM everyday. We were curious why the apartment provided ear plugs on arrival. We then realized why. I hope you don’t plan to sleep. The walls/windows are so thin you hear every noise. The trash truck included. The bed was very uncomfortable and the blanket provided was stained and had nasty yellow spots everywhere. Really disgusting. I’m very very unhappy with the entire experience. The apartment is not in the condition as described on their booking page.

    Property response:

    We're sorry to hear that your stay didn't meet your expectations. However, we would like to clarify a few points: The apartment indeed has hot water, and we ensure that this is always available for our guests. We would have gladly assisted further had we known there were difficulties. As our apartment is located in the historical center of Rome, occasional noise is a common feature of such a central location. We provide earplugs to help with this, as we want to ensure our guests are as comfortable as possible. The listing accurately describes the apartment, and you booked the Studio, not the Superior apartment, which has a different price point and amenities. Regarding the address, it is correct, and we provided detailed instructions and pictures to help with check-in. About the mattress, we are surprised to know that you find them uncomfortable, since they are the same as the 4-star hotels and many of our customers ask us where we bought them to buy them in their homes. There were no stains in the sheets because we always carry out a check after each cleaning to ensure maximum quality. I also inform you that we are supplied by a large laundry company that also supplies the hotels. Best regards, Federica

    We're sorry to hear that your stay didn't meet your expectations. However, we would like to clarify a few points: The apartment indeed has hot water, and we ensure that this is always available for our guests. We would have gladly assiste… Show more

    Sant'Angelo Apartments
    September 26, 2024
  • Dmitry

    Reviewed: September 25, 2024 · Stayed in September 2024

    Verified review

    Beautiful place has a small kitchen, a refrigerator, coffee machine we found it very comfortable. Also the place in the center of historical center. We have unforgettable vacation. It is suitable to celebrate Shabath , near to kosher restaurants and sinagogue, we just feel like at home

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  • Wayne

    Reviewed: September 20, 2024 · Stayed in September 2024

    Verified review

    The place is clean and comfortable. The location is great - right next to a Roman ruin and on the edge of the old Jewish Getto. Perfect for the kosher traveller. We could walk to all the main sites quite easily (Colosseum, Trevi fountain, Vatican City). The host is quick to respond. We appreciated the little extras they provided (slippers, coffee pods, nutella sachets, biscuits). We enjoyed our stay here.

    The bathroom door slides open/closed with no latch and does not close properly. This did not affect us but be aware. The beds were clean but the pillows are tired and need an upgrade (I was OK with them but my wife said they had a smell to them).

  • Don

    Reviewed: June 15, 2024 · Stayed in May 2024

    Verified review

    The location in the historic Jewish Quarter was ideal and having an ancient temple right outside our window was amazing. We were able to walk to most places (even though using Google maps was a nightmare in Rome!) and the apartment itself was spacious. The bed was comfortable and, once the local restaurants closed, the area was quiet enough to get a good sleep. We also liked the vines with fragrant flowers outside our windows...and have give a big "thumbs up" to the wonderful bakery just around the corner...best hot chocolate!

    The locks on the 3 sets of doors to enter the apartment need modernising. I appreciate history, however, they were not only aggravating but ate up time, which is precious when you have tour groups to meet. The other thing that needs addressing is the "air conditioning." A plug in "cooling unit" isn't really up to it. Luckily, it wasn't too hot and there was a little breeze when we left the windows open. The only other concern was communication with the management/owners...or lack of. Once we were settled in, that was the end of the contact. For visitors from other countries who need fast response to questions, this may not be the place for you.

  • 7.0 Good
    Alona

    Reviewed: June 6, 2024 · Stayed in June 2024

    Verified review

    The location

    The water in the shower was cold And the bad is uncomfortable There was a bed smell in the entrance

    Property response:

    Dear Alona, Thank you for your feedback. We are sorry to hear about the issues you experienced during your stay. We wanted to let you know that the hot water issue has been resolved, as we have recently replaced the boiler to ensure a consistent and comfortable shower experience for our guests. Regarding the smell at the entrance, we clean it thoroughly every day to maintain a fresh and welcoming environment. As for the bed, we use high-quality mattresses that are also used in 5-star hotels, and many of our guests have complimented their comfort and even inquired about where to purchase them for their own homes. We appreciate your feedback and hope to have the opportunity to provide you with an improved experience in the future. Best regards, Federica

    Dear Alona, Thank you for your feedback. We are sorry to hear about the issues you experienced during your stay. We wanted to let you know that the hot water issue has been resolved, as we have recently replaced the boiler to ensure a con… Show more

    Sant'Angelo Apartments
    July 1, 2024
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  • Nick

    Reviewed: June 6, 2024 · Stayed in June 2024

    Verified review

    We stayed second time in this apartment. Location is excellent and apartment is comfortable. Host was helpful with our requests.

    Some nights were a bit nosy from restaurant downstairs

  • Maurene

    Reviewed: May 28, 2024 · Stayed in May 2024

    Verified review

    We really enjoyed our stay. It is right next to some Roman ruins, but on a tiny quiet side street. Many sights within 500 meters or so. Spacious, airy, remarkably quiet at night, fantastic location. Up one flight of stairs.

    No door or curtain on bedroom.

    Property response:

    Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and appreciated the spacious, airy, and quiet environment along with the fantastic location near the Roman ruins and other sights. Regarding the negative point you mentioned, we would like to clarify that while there is no door on the bedroom, we do provide a separè that guests can use for added privacy. We look forward to welcoming you back soon! Best regards, Federica

    Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and appreciated the spacious, airy, and quiet environment along with the fantastic location near the Roman ruins and other sights. Regarding the negati… Show more

    Sant'Angelo Apartments
    June 5, 2024
  • Anne

    Reviewed: May 7, 2024 · Stayed in May 2024

    Verified review

    The communication with the host was excellent. The instructions for entry were given in great detail, and when a plumbing problem occurred, it was reported and repaired within a few hours. The studio was spacious, airy, bright and comfortable.

    The only thing that could have been better was the shower. The shower head wouldn't stay upright and the flow could have been stronger; however, it was easy to operate and find the right water temperature. It was a pity that the compostible recycling had to sit in the lobby; it began to smell a bit towards the end, but presumably the residents have no control over collection times.

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  • Maha

    Reviewed: April 16, 2024 · Stayed in April 2024

    Verified review

    Very clean and good location

    The heater sometimes stop working

    Property response:

    Dear Maha, Thank you for your feedback, and we're delighted to hear that you found our property clean and well-located. Regarding the issue you experienced with the heater intermittently stopping, we want to assure you that we take such matters seriously. In fact, we've addressed this concern promptly by installing a new boiler today. With this upgrade, we're confident that the heater will now operate smoothly without any interruptions. We appreciate your understanding and patience while we resolved this matter. We're committed to ensuring that your experience with us is nothing short of excellent. Hope to host you again in the future. Best regards, Federica

    Dear Maha, Thank you for your feedback, and we're delighted to hear that you found our property clean and well-located. Regarding the issue you experienced with the heater intermittently stopping, we want to assure you that we take such m… Show more

    Sant'Angelo Apartments
    April 19, 2024
  • Jack

    Reviewed: April 15, 2024 · Stayed in April 2024

    Verified review
  • Alexandre

    Reviewed: February 22, 2024 · Stayed in February 2024

    Verified review
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  • Medhat

    Reviewed: January 22, 2024 · Stayed in January 2024

    Verified review

    The location is excellent and u can walk to the nearby attractions.

    Place is too small. We couldn’t check in until we paid an additional 72 Euros of taxes which I thought should have been included in the rate I already paid.

    Property response:

    Dear Medhat, thanks for your positive feedback. We're sorry that you were not aware of the city tax of Rome of euro 6 per person per night, which is to be paid separately from the stay amount. This is written on Booking.com before paying the reservation. Thanks for staying with us!

    Dear Medhat, thanks for your positive feedback. We're sorry that you were not aware of the city tax of Rome of euro 6 per person per night, which is to be paid separately from the stay amount. This is written on Booking.com before paying th… Show more

    Sant'Angelo Apartments
    January 24, 2024
  • Salome

    Reviewed: December 18, 2023 · Stayed in December 2023

    Verified review
  • Abraham

    Reviewed: October 29, 2023 · Stayed in October 2023

    Verified review

    We could not use the only WC for half of our stay as it was broken. We had to go around looking for a bathroom.

    Property response:

    Dear Abraham, Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. We would like to clarify that the issue was not with the bathroom itself, but rather with a blocked flush. We appreciate that you brought this to our attention and we provided you with instructions on how to unblock it. However, when our attempts to resolve the issue remotely were unsuccessful, we promptly sent a member of our team to fix the problem. The flush was successfully repaired within an hour, and we are glad that you were able to use the bathroom again (so not for half of your stay as you said). We value your satisfaction and apologize for any inconvenience caused. We hope to host you again here in Rome. Best regards, Federica

    Dear Abraham, Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. We would like to clarify that the issue was not with the bathroom itself, but rather with a blocked flush. We appreciate that y… Show more

    Sant'Angelo Apartments
    November 6, 2023
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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