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  5. Reviews of Hotel Santa Brigida

Reviews of Hotel Santa Brigida This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Santa Brigida 6, Plebiscito, 80132 Naples, Italy

#162 of 198 hotels in Naples

Guests' Choice

Review Score

Based on 53 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    9.4

  • Facilities

    6.9

  • Staff

    8.6

  • Value for money

    6.7

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 5, 2025

    7.0
    Good. Clean & comfortable but not a hotel really.
    • Leisure trip
    • Solo traveler
    • Superior Double Room with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    It’s not really a hotel, more maybe b&b, it’s very small so don’t go here if you want hotel facilities. I never saw anyone at the bar & I was hoping to use the bar as travelling alone & thought a hotel bar would be useful but it wasn’t.

    Clean, good location for port & 30 mins walk to train line porta Napoli where you can get to Pompeii & Vesuvius , nice receptionist, small but okay breakfast but mainly cakes but did have French bread , it’s small continental breakfast. I enjoyed my stay

    Stayed in August 2025

  • Reviewed: September 30, 2024

    8.0
    Great base for a very central city break.
    • Leisure trip
    • Solo traveler
    • Superior Double Room with Balcony
    • Stayed 3 nights

    The only down sides for me was the total lack of natural light in the breakfast area, I appreciate that it's an internal room, but still; the tea tray only had one type of fruit tea with no coffee or anything which would have been good, and the noise, both inside and outside the hotel. I might have appreciated a do not disturb sign to hang on the door just to highlight that I was trying to sleep at night.

    The location is great, the entrance way and lift aren't fantasic but are very "Naples", staff were very helpful and professional, my room was nice, although if I had been sharing with someone the glass shower cabinet might have been interesting. The breakfast was good, although it was identical every day and a little variation would have been nice.

    Stayed in September 2024

  • Reviewed: June 26, 2024

    7.0
    Ok for a short stay, but not more.
    • Leisure trip
    • Solo traveler
    • Superior Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The biggest problem is that the hotel is on the third floor of a building. To get in, you have to buzz, and someone lets you into a weird courtyard, where you take an elevator. Sometimes it does not happen immediately. There is no lobby, nowhere to wait or meet someone.

    The hotel is small and quiet, with minimalist design. The location was very central, even though extremely hectic over the weekend. If I knew I would choose a different area. Breakfast was very minimal (for Italy).

    Stayed in June 2024

  • Reviewed: May 13, 2024

    7.0
    Perfect location
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The room doesn’t didnt make sense to me. I get the whole design hotel thing but to have zero privacy is just ridiculous. Not even a toilet door is a bit much. The “arty” lamp made of a canvas and a lightbulb produced so much heat that it started smoking and we had to quickly turn it off. Staff didn’t seem to care too much about the guests.

    Excellent location with convenient close parking at reasonable daily fee. Loved the little balcony and view of busy street and the sounds of the city.

    Stayed in May 2024

  • Reviewed: September 12, 2023

    8.0
    Great staff and location. I was however expecting better bed comfort and Eletrical plugs for chargers .
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Eletrical Outlet limitations

    Location

    Stayed in September 2023

  • Reviewed: August 27, 2023

    7.0
    Nice stay for a couple of nights in a very central location for shops and bars
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Interior was a little tired

    Great location, nice to have balcony looking over busy street. Very friendly staff.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    7.0
    It served a purpose and was clean and comfortable
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Lift was a bit tight but grand and worked. When we first arrived it wasn’t very easy to identify how to enter. Should be a little instruction or something for people, someone let us in. The acoustics where not great so sound carried very easily. Could hear our neighbour up listening to music and could smell cigarette smoke through the vent. But that was only heard / smelt from 6am

    It was in a good location close to the main strip and square

    Stayed in August 2023

  • Reviewed: June 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    No door for bathroom just curtain Shower hard to work Limited choice at breakfast

    Location Friendly and helpful staff especially lugi Clean and spacious in deluxe suite

    Stayed in June 2023

  • Reviewed: February 27, 2023

    8.0
    Perfect location
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Very central and staff were very helpful

    Stayed in February 2023

  • Reviewed: November 25, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 4 nights

    It was not like a standard hotel but a kind of a couple of rooms situated on a separate floor of a big building plus a reception and a dining room. You reach the floor with a tiny and slow elevetor. I was not what we expected for a four star hotel. The breakfast was not rich but yet sufficient. The quality of the coffee was very poor however. There was only one boiled egg cut in two.

    Excellent location! Friendly and helpful staff.

    Stayed in November 2022

  • Reviewed: November 9, 2022

    7.0
    Quirky value hotel in Spanish quarter of Naples
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Unique interior, lacking practicality such as bedside tables and dresser with mirror for getting ready. The air conditioning wasn't very cool so the room was always a bit clammy and within the window closed you can hear everything outside. The shower was in an awkward place where the jets would splash out to you right against the shower door.

    The location was superb. Hidden away on the 3rd floor in a bustling area of the city. Excellent sound proofing. Comfortable bed. The staff were very polite, friendly and helpful. The bath in the room. We booked one of the larger deluxe rooms and it was a very generous size.

    Stayed in November 2022

  • Reviewed: October 3, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately you have to give the key back every time we had to go out and this was not convenient. Especially in the evening.

    Great place to stay. Literally central and easy to walk to some attractions. Customer service provided was very good. Sunil was great help and professional even when we had a very unexpected bathroom door issue late at night.

    Stayed in October 2022

  • Reviewed: September 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed one night as we were going to Sorrento the following day, great location as we got the ferry the next morning. Some nice pizzerias and cafes in close proximity

    Stayed in September 2022

  • Reviewed: July 5, 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    - entrance to the hotel is horrible. Looked dirty and the elevator sounded as it would break down at any second - hard beds and pillows - the floor was uneven and didn’t feel stable. - no door for the toilet, only a courtain and apparently someone thought that puting a bath tube in the middle of the room was a good idea - breakfast was really small and not so appetitive - ok AC after a day or so, but not good enough

    The staff. Very helpful and service minded

    Stayed in July 2025

  • Reviewed: February 11, 2025

    3.0
    I would stay again at this place only due to its location
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom had no heater. Very cold and very tiny Booked a double room and and we were told we booked for 1 person… why would we book a double room ?? That means the booking portal may have been misleading Water in bathroom wasn’t warm enough. No room for a bedside table hence 2 uncomfortable shelves were in place Very cold white lighting in room

    Location

    Stayed in February 2025

  • Reviewed: November 27, 2024

    5.0
    Good location but too basic room - would not go back
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hard to access - hit and miss when ringing the buzzer - 3rd floor of a private building - no signs to find it on arrival. Tiny bathroom - door didn’t close or fit the frame. Very bare, austere room. Poor breakfast.

    Good location and clean Friendly staff Big room Air con, fridge kettle and safe in room Comfortable bed

    Stayed in October 2024

  • Reviewed: September 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything

    Great service lovely staff

    Stayed in September 2024

  • Reviewed: August 19, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No Airconditions, just a fan that blow air, didn’t sleep all night due to being hot inside the room. Fake advertising about Airconditions.

    Nothing to talk about what I like.

    Stayed in August 2024

  • Reviewed: July 6, 2024

    1.0
    Inaccessible for seniors, and unhelpful - scary elevator!
    • Leisure trip
    • Couple
    • Superior Twin Room with Balcony
    • Stayed 1 night

    I reserved two rooms for three people, two of us seniors. We arrived to check in and we could not get to the front desk or to the room. It's up many stairs, on the third floor by Euro reckoning, to the fourth floor of n old building with high ceilings. There was an elevator but none of us trusted that tiny coffin, and the stairs were too much. In addition the parking situation looked decidedly dicey. The whole proposition was way too risky for the ambitious night that we had planned. The desk was totally unhelpful. The reviews do state that they're on the third floor, but it's reasonable to expect a quality elevator suitable for moving luggage and old people, and that was not the case.

    Nothing, we could not stay to experience its charms, assuming it has some.

    Stayed in June 2024

  • Reviewed: April 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms could be more clean. The furniture is quite used off...

    The staff was very very friendly and really helpful.

    Stayed in April 2024

  • Reviewed: March 12, 2024

    4.0
    Not to recommend
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel in 3rd floor of an office building

    Good location

    Stayed in March 2024

  • Reviewed: March 1, 2024

    10
    Napoli a fantastic place and friendly place to visit
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    N/a

    Staff were great, great location

    Stayed in February 2024

  • Reviewed: February 15, 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower and room size in general, TV (very small), pillows (uncomfortable), breakfast (basic).

    Location

    Stayed in February 2024

  • Reviewed: November 11, 2023

    5.0
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not good Our room door could not be locked from the inside and when we told it in the afternoon it should be fixed in the night and it wasnt so we rufused to sleep in that room and finally we could change rooms.

    The location and one male receptionist

    Stayed in October 2023

Showing 1 - 25

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