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Reviews of Saturnia Tuscany Hotel 4 stars

Strada Marco Pantani, 58014 Poggio Murella, Italy

#4 of 9 hotels in Poggio Murella

Guests' Choice

Review score

Based on 421 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8

  • Free WiFi

    7.3

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Showing 1 - 47

  • Reviewed: 2 July 2018

    10
    Everything was perfect . I would go back again.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Welcoming staff at the reception. View from room was spectacular. Very good b fast . Great pool erea( big pool as well. ) Nice dinning restaurant had a good dinner with beautiful sunset view.

    Stayed in June 2018

  • Reviewed: 10 October 2017

    6.3
    Some of the staff were very kind, including service in the...
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel had a clinical nursing home feeling in its decor and the room wasn’t what I’d been hoping for, but it wasn’t bad. I didn’t like the looks of the spa and didn’t want to pay extra for amenities like pool towels or bathrobes. Had those things been included it would have made the stay feel more welcoming and luxurious. My major complaint is that here on booking.com the hotel is described as being 1 mile from the hot spring when in fact it’s 3 Miles! We drove and were luckily able to find parking at the spring but since this supposed walking distance proximity was a major factor in booking this hotel I felt mislead. Had I booked in peak season with the need to walk to the springs (since parking in summer by the springs is impossible) I would have been even more bothered by this.

    Some of the staff were very kind, including service in the restaurant. We enjoyed two dinners and a lunch there. The pool was nice.

    Stayed in October 2017

  • Reviewed: 2 September 2017

    10
    Wonderful honeymoon
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wasps in the breakfast room but that is the only negative thing I can think of.

    Fabulous pool area, great staff, wonderful spa. The view is absolutely stunning, I have never been anywhere this beautiful. The restaurant (we booked half board) is great, food is lovely and the choice of wines is fab. I am running out of positive adjectives to describe this place.

    Stayed in August 2017

  • Reviewed: 24 July 2017

    9.6
    A relaxed retreat in Tuscany
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    Having to wear a cap in the swimming pool is a pain. Our dinner at the onsite restaurant was OK but not good value for money.

    Gorgeous country hotel set in an idyllic landscape. We really enjoyed the comfortable and scrupulously clean room. We enjoyed the pool area. The restaurant is an excellent place to watch the sun go down. This is a convenient base from which to experience this part of Tuscany. Be sure to visit the thermal springs nearby.

    Stayed in July 2017

  • Reviewed: 24 June 2017

    7.9
    The pool was great very nice water not ice cold like some...
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was poor we know in Italie breakfast is different but for this great hotel i think they can improve the breakfast a lot for international gast.

    The pool was great very nice water not ice cold like some Pools in Italie really very nice also Restaurant was. Ery good quality food

    Stayed in June 2017

  • Reviewed: 22 May 2017

    9.2
    Very pleased, plan on returning
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 2 nights

    The drive to the hotel was interesting, I would recommend having a GPS if you do visit the hotel. Not the hotels fault about that though.

    The pictures shown of the property represented it perfectly. I was blown away by the view of the surrounding rolling hills. Everything from the restaurant on the property to the tasty and large breakfast was fantastic.

    Stayed in May 2017

  • Reviewed: 9 April 2017

    9.6
    Beautiful location
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night

    They didn't explain at the check-in that for the typology of our room we had to pay extra charges for the SPA and the bathrobe. The breakfast can be improved as there are lots of variety but low quality for the cheese, ham, fruits and bread. Better to offer less but with higher quality.

    Perfect location, beautiful view.

    Stayed in April 2017

  • Reviewed: 13 February 2017

    5.8
    Such a disappointment
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room is poor We have been told we can't get clean towels to the shower at 9:00am when we where supposed to leave at 13:30 In the room the wifi wasn't working They where no shampoo or body wash or any of that ,at the bed we found hair, As un like for 4 star hotel I would never go back there.

    The view . Nothing in the hotel so not worthy High price for a 2 star or less hotel

    Stayed in February 2017

  • Reviewed: 16 September 2016

    10
    Simply relaxing the wellness spa was fantastic also got.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The road to get there not the best with a motorbike

    Simply relaxing the wellness spa was fantastic also got. Wine mid wrap it was perfect for my burnt skin from the day before hotel was clean and dinner was lovely as well as a great breakfast very happy and would definitely return

    Stayed in September 2016

  • Reviewed: 21 August 2016

    3.3
    Disappoitment
    • Leisure trip
    • Couple
    • Standard Double Room with Spa Access
    • Stayed 4 nights
    • Submitted via mobile

    Im sorry, that I must write this review. Food is expensive and not good at all. Every day we were hungry after dinner. We spend 3 days and we got 2x goulash with no sidedish (just with slices of bred) and 1x grilled dry zucchini and as a sidedish was grilled zucchiny too. Unbelievable. We spend on these horible dinners 2 and half hours because of waiting on every course. Breakfasts are poor, always the same. Hotel is situated very badly on the hill. There is no change to walk anywhere. The nearest city is 30 minute by a car on very bad roads. Saturnia cascades doesnt worth to see. Its overcrowded, it was enough for us to see it from distance. See and beaches are very far away, at least 1,5 hours. It took us 2 hours because of very broken and zigzag roads. Mandatory bathing cup to the pool is annoying. Whirpools have yellow water, it wasnt comfortable to be there.

    Sunset. Receptionists and manager are very kind.

    Stayed in August 2016

  • Reviewed: 1 August 2016

    10
    Loved this place!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food was expensive

    Loved this place!! The views were just stunning. Reception staff A+, so close to the thermal public and private pools as well as the centre of Saturnia.

    Stayed in July 2016

  • Reviewed: 5 July 2018

    10
    G&M review -excellent- It's a very well keeped hotel a 4 stars with a look to 5, because all in this
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The road in front the hotel, you need to reach the hotel

    All the rest

    Stayed in July 2018

  • Reviewed: 8 June 2018

    8.8
    Lovely hotel lovely views very very good breakfast
    • Leisure trip
    • People with friends
    • Standard Triple Room with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Bar area and seating lounge area not very comfortable

    Lovely hotel lovely views very very good breakfast

    Stayed in May 2018

  • Reviewed: 29 May 2018

    10
    The hotel is very nice and this is in beautiful place.
    • Leisure trip
    • Couple
    • Standard Double Room with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is very nice and this is in beautiful place. The view is fantastic.

    Stayed in May 2018

  • Reviewed: 19 May 2018

    7.9
    Lovely clean hotel very good breakfast
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bar area poor

    Lovely clean hotel very good breakfast

    Stayed in May 2018

  • Reviewed: 9 September 2017

    10
    The water pool temperature was to cold
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The water pool temperature was to cold

    Stayed in August 2017

  • Reviewed: 13 July 2017

    8.3
    Lovely place just a shame about having to wear a swimming cap in the pool
    • Leisure trip
    • Couple
    • Deluxe Double Room with Spa Access
    • Stayed 9 nights

    There was a rule that you had to use a swimming cap in the pool. This was an absolute pain and unnecessary I think

    Staff friendly , views lovely

    Stayed in July 2017

  • Reviewed: 6 July 2017

    9.6
    Awesome experience
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Fantastic stay, friendly staff, lovely breakfast.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    8.3
    The view
    • Leisure trip
    • Group
    • Standard Double Room with Spa Access
    • Stayed 1 night

    The view The restaurant

    Stayed in July 2017

  • Reviewed: 28 June 2017

    10
    Got it all
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Swim caps in the pool = lame

    Panoramic views, Marco the manager, breakfast, and the pool

    Stayed in June 2017

  • Reviewed: 20 March 2017

    8.3
    The massage at the spa
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night

    Breakfast could be improved!

    The massage at the spa

    Stayed in March 2017

  • Reviewed: 26 September 2016

    6.7
    Well the views were beautiful, the room was dated and old,...
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room, was quite small

    Well the views were beautiful, the room was dated and old, thou everything was clean.

    Stayed in September 2016

  • Reviewed: 7 August 2016

    10
    Great location
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in July 2016

  • Reviewed: 5 August 2016

    9.6
    Super hotel with beautifull panoramic views over the country...
    • Leisure trip
    • Family with older children
    • Small Double Room
    • Stayed 4 nights

    Super hotel with beautifull panoramic views over the country side of Tuscany.

    Stayed in July 2016

  • Reviewed: 4 August 2016

    10
    Paradise
    • Leisure trip
    • Couple
    • Superior Double Room with Spa Access
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Great location, room size and comfort. Beautiful surroundings. Total relax

    Stayed in August 2016

  • Reviewed: 19 July 2016

    6.3
    Staff
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small room with no windows

    Staff

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 28 April 2016

    9.6
    beautiful, faultless, there is nothing to not like.
    • Leisure trip
    • Family with older children

    Restaurant is a tad pricey for us with two children ( who you know won't eat it anyway) but of the highest quality.

    beautiful, faultless, there is nothing to not like. Garden is gorgeous, the sunsets, the views, ample parking, perfect.

  • Reviewed: 30 October 2015

    9.6
    The hotel was gorgeous, the grounds were beautiful, our view...
    • Leisure trip
    • Couple

    We went to the restaurant for dinner because it was literally our only option. It was the worst dinner that we experienced on the trip. They have an impressive wine list but their waiters were so pretentious as if they were doing us a favor by allowing us to eat there that evening. The food tasted as if it had been frozen and was warmed up in the microwave. We were hugely disappointed.

    The hotel was gorgeous, the grounds were beautiful, our view was PERFETION, the breakfast was amazing

  • Reviewed: 25 October 2015

    9.6
    Great staff, nice room, food is good.
    • Leisure trip
    • Couple

    Only problem with the whole area is you need to drive everywhere which meant we couldn't stay out and have a drink at other places. The hotel gets quiet quite early so not loads of atmosphere. Also 2 single beds pushed together as a double.

    Great staff, nice room, food is good. Nothing was a problem and staff were very accommodating.

  • Reviewed: 26 August 2015

    9.6
    WE HAD A GREAT TIME THERE, WE REST, THEY WELLCOME US AND...
    • Leisure trip
    • Couple

    THE ONLY THING WE FIND SO AND SO IS THAT IS TOO ISOLATED, U NEED A CAR TO GO OUT. THE WATER IN THE POOL AND FACILITIES WAS NOT TERMAL, BUT WAS TREATED WITH SALT AND WAS PURE, ECOHOTEL.

    WE HAD A GREAT TIME THERE, WE REST, THEY WELLCOME US AND TREATED US WITH DEFERENCE. STAFF WAS FRIENDLY. FACILITIES WERE VERY GOOD. BREAKFAST EXCELENT.

  • Reviewed: 13 August 2015

    8.3
    Great staff, very nice.
    • Leisure trip
    • Couple

    Slow wi-fi due to the country side location according to the staff. Didn't like breakfast. A great offer but low quality (orange juice, chocolate with water instead of milk)

    Great staff, very nice. Excellent location. Pool ++

  • Reviewed: 9 August 2015

    9.6
    This is a very good hotel with nice fresh and clean rooms...
    • Leisure trip
    • Family with older children

    Minor issue, All the wasps around the breakfast area and the sweet jams was a bit irritating. Had also some wasp issues around dinner on the terrace.

    This is a very good hotel with nice fresh and clean rooms and very friendly serviceminded staff. The view fromt he terrace is fantastic and the restaurant is great.

  • Reviewed: 6 July 2015

    9.2
    The facilities are very clean and the staff is very eager to...
    • Leisure trip
    • Couple

    The wifi here is horrible! Part of the comfort and quiet of the facilities is nice thick walls. However, that makes wifi almost useless! That isn't the worst thing in the world, after-all you are there to power down!

    The facilities are very clean and the staff is very eager to help in any way possible. We had a "do not clean" sign on our door and the staff insisted they at least give us fresh towels. We will absolutely be back!

  • Reviewed: 6 July 2015

    8.3
    The pool with a stunning view over the valleys.
    • Leisure trip
    • Couple

    Altough the rooms are big and have a beautiful view they could be more well decorated (sofistication).

    The pool with a stunning view over the valleys. The landscape. Good for Relaxing after some days in a big city. The restaurant. The staff are friendly.

  • Reviewed: 25 June 2015

    9.6
    An amazing weeks stay.
    • Leisure trip
    • Couple

    An amazing weeks stay. We are a UK 30 something couple, looking for a weeks break to get away from our hectic work commitments. We found the staff incredibly helpful, warm and friendly with any request including some bizarre ones (where can I get car polish?) to helping us make reservations at local restaurants. It is impossible to find the words to praise the staff highly enough. Amazing views, good menu, choice of beers and wines and a good spa with treatments.

  • Reviewed: 5 April 2015

    9.6
    The staff are super-friendly and helpful.
    • Leisure trip
    • Family with older children

    The staff are super-friendly and helpful. The building is modern and clean. You must try the Wild Boar and the Florentine Steak in the restaurant, which must be on the list for the restaurant with one of the most amazing views in the world.

  • Reviewed: 25 May 2016

    9.2
    Nice hotel with fantastic views!
    • Leisure trip
    • Couple

    Nice hotel with fantastic views!

  • Reviewed: 14 March 2016

    8.8
    Good room and amazing experience in the Spa.
    • Leisure trip
    • Couple

    The wedding bed actually consisted in two single beds joint together. Annoying

    Good room and amazing experience in the Spa. Friendly and helpful staff

  • Reviewed: 17 September 2015

    9.2
    Views, hotel staff, restaurant,.
    • Leisure trip
    • Couple

    they charged 15 euro per day for extra cleaning for our small dog, which we think is a bit much, but okay....

    Views, hotel staff, restaurant,...

  • Reviewed: 13 September 2015

    5.0
    The location, very beautiful
    • Leisure trip
    • Couple

    Expensive for the standard of the rooms and poor selection of drinks at bar

    The location, very beautiful

  • Reviewed: 8 September 2015

    10
    Perfect service, kind people, food very good
    • Leisure trip
    • Couple

    bed too soft

    Perfect service, kind people, food very good

  • Reviewed: 21 August 2015

    8.3
    location otttima
    • Leisure trip
    • Couple

    SPA sufficiente

    location otttima

  • Reviewed: 10 August 2015

    9.2
    the staff kindness totally almost perfect
    • Leisure trip
    • Couple

    the staff kindness totally almost perfect

  • Reviewed: 29 July 2015

    8.8
    Nice view.
    • Leisure trip
    • Family with young children

    Not for jogging. Restaurants missing from the nearby village. Far from bigger cities.

    Nice view. Relaxing atmosphere. Good and nice staff.

  • Reviewed: 20 July 2015

    10
    The location and views were superb
    • Leisure trip
    • Couple

    Nothing

    The location and views were superb

  • Reviewed: 7 June 2015

    10
    Location is quiet with terrific views of the countryside and...
    • Leisure trip
    • Couple

    Location is quiet with terrific views of the countryside and a short drive to the hot springs.

  • Reviewed: 6 January 2015

    9.2
    Very friendly staff.
    • Leisure trip
    • Couple

    The wifi isn't working well

    Very friendly staff. Location amazing

There are also 13 reviews without text. These impact the overall review score.

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