Air conditioning was not turned on

Location

Stayed in April 2024

No air conditioning. The corridors are looking a bit tired.

I have stayed here before. Its situation is perfect. Staff are very friendly and helpful.

Stayed in April 2024

Nothing

The hotel is perfectly situated, very close to St Mark's Square, and easy to access all the other great sites of Venice, fantastic views of the lagoon, vaporetto stop right outside if you need one, and you are spoilt for choice with great restaurants within easy walking distance. But what makes this hotel completely wonderful is the staff. From beginning to end everyone at this hotel just wanted us to have a wonderful time in Venice. Efficiency, willingness to help, 'can do' attitude, warm greetings and nothing too much trouble. The front desk was one of the best I have experienced anywhere in the world; they had all relevant information at their fingertips and have that rare quality of making good suggestions but combined with giving you space to make your own choices. And a special mention needs to be made of all the support staff (porter, restaurant & housekeeping); they were all incredibly attentive and courteous. In short we felt looked after from the moment we arrived to the moment we left. Front desk will explain all the public transport options (vaporetto) but the hotel also has its own speedboat which you can hire. For transfer from the airport I would really recommend taking the private transfer option; it may seem expensive but it is worth it. This was our first trip to Venice but we will definitely be returning to Savoia e Jolanda. Thank you for a lovely stay!

Stayed in March 2024

We requested a top floor for the outside balcony space but this was unfortunately not allocated to us.

Lagoon view room was amazing. Comforts such as bathrobe and slippers appreciated. Coffee was always refilled and the hotel cleaning staff were fantastic.

Stayed in March 2024

Nothing!

Fantastic location and beautiful room. The staff are superb for helpfulness, efficiency, courtesy and friendliness. Mr Hans and the staff at Reception are brilliant and very thoughtful. In the Breakfast Room, Ljubica was amazing! Very hard working and efficient and very welcoming and kind. The staff at dinner were also very friendly and efficient and provided a cake with candles for my birthday! The food was excellent.

Stayed in March 2024

Nothing to complain about

The location was prime!!!

Stayed in February 2024

The room's size. The reposition of amenities, coffee, tea, suggar in the room.

The staff. The localizarion. The excellent bathroom and shower.

Stayed in January 2024

The towel heater was not working, even after I talk to the reception.

The location of the hotel.

Stayed in January 2024

amazine view of lagoon, room had own balcony with seating where we could drink our morning coffee.

Stayed in January 2024

The fact that we had to leave after 5 days...

The staff were exceptional! They let us choose the room we preferred - we wanted a room with a bath and they were very accommodating! The restaurant staff were very knowledgable and provided service in real Italian style - old class with respect! The water bus was 20 meters away, which was great to get to any island in Venice. Thank you to all at Savoia & Jolanda!

Stayed in January 2024

Best Raguna view

Stayed in December 2023

Nothing

Breakfast was superb. Location was perfect.

Stayed in December 2023

Nothing

Location

Stayed in December 2023

Restraunt food was fairly average.

Comfortable, good sized room.

Stayed in December 2023

We hadn’t realised the mini bar wasn’t free as the pricing list was covered by a magazine in the room but that’s not the end of the world. The breakfast could be a bit better, nothing is very fresh. It is fine and serves a purpose but certainly not of 4 star quality. Some areas of the hotel could do with a bit of TLC as they look a bit tired. There’s also not a bar in the hotel which isn’t the end of the world but it would have been nice.

Great location near lots of the main attractions plus close to the water for access to the water bus/taxis. Large room with comfy bed and additional furniture to sit on at other times of day. We also had a fantastic view from the top floor. Staff were friendly but not intrusive. Very small gym which is fine to just get a bit of a sweat on although you need to be creative with the kit!

Stayed in December 2023

AC outlets near the bed

Stayed in November 2023

The shower needs looking at - everything we used the shower, the water poured out onto the floor adjacent to the cubicle, meaning we had to use at least 2.towels to dry it up. And never enough hangers, like many other hotels. But they are the only things... everything else was really great

A wonderfully located hotel with amazing staff. Really beautiful room with the comfiest bed I've stayed in, and a fabulous bathroom

Stayed in October 2023

Everything. Stayed here before. It's my Venice favorite.

Stayed in October 2023

location, staff, breakfast

Stayed in October 2023

Bed was extremely hard.

Great location to visit major sites in Venice. Easy access via water taxi.

Stayed in October 2023

The lunch was less than good. The staff couldn’t seem to figure out who was supposed to wait on us with three different people telling us it was someone else. Then they got the order wrong.

The staff was so friendly and helpful!  The location cannot be beat. The rooms are really lovely! And the breakfast was pretty good .

Stayed in October 2023

Separate bed

Location to every thing.

Stayed in October 2023

Nothing

It’s my second home! Been staying there for years.. always so welcoming

Stayed in September 2023

Loved eating breakfast outside.

Stayed in August 2023