Reviews of H Serena srl This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Via Principe Amedeo 64, Central Station, 00185 Rome, Italy
#662 of 929 hotels in Rome
Guests' ChoiceReview Score
Based on 937 hotel reviews
7.6Score breakdown
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Cleanliness
8.0
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Comfort
7.8
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Location
8.9
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Facilities
7.5
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Staff
8.6
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Value for money
7.9
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Free WiFi
7.5
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Reviewed: April 23, 2024
Stuart63
United Kingdom4 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
I enjoyed the hotel
Stayed in April 2024
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Reviewed: April 20, 2024
Ryan
Ireland2 Reviews7.0Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Bed was very big, but hard, for my health condition.
Near the station. Easy check in and check out. Lift to room. Nice breakfast.
Stayed in April 2024
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Reviewed: April 14, 2024
Analia
United States of America10 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The beds are really hard.
Stayed in April 2024
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Reviewed: April 14, 2024
James
Australia25 Reviews1 helpful vote8.0“A very nice hotel with lots of very helpful staff. Really close to the main train station”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
Nothing really
A very nice hotel, well situated to Roma Termini train station. Close to good restaurants, amenities like a laundromat and not a far walk from some great sites. We have come and gone 4 times from there this trip and they have kindly looked after our luggage for days at a time. Nice breakfast
Stayed in April 2024
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Reviewed: April 13, 2024
Anna
Armenia30 Reviews13 helpful votes8.0Very Good- • Leisure trip
- • Travelers with friends
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The walking distance to the city center was too much.
The hotel is close to the train station. The Room was nice and big.
Stayed in April 2024
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Reviewed: April 11, 2024
Teng
Germany8 Reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Cleanness
Location
Stayed in April 2024
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Reviewed: April 8, 2024
Monica
Malta3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
The mattresses were so old and hard!
Good sized room and bathroom - although a little bit oldy
Stayed in April 2024
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Reviewed: April 6, 2024
James
Australia25 Reviews1 helpful vote8.0“An excellent location near Termini station with really nice people. We enjoy staying here”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
This is my third time here and it has never happened before but I ate breakfast in someone's living room. Not a hassle but not ideal. No other complaints
Excellent location near Termini station. Very nice people and a good breakfast. The shower was good. They look after our luggage when we take off for a few days sightseeing
Stayed in March 2024
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Reviewed: April 6, 2024
James
Australia25 Reviews1 helpful vote8.0“A very enjoyable stay with helpful staff and a nice room”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
nothing really
Great location next to Termini train station, very nice people, good breakfast, great bathroom
Stayed in April 2024
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Reviewed: April 5, 2024
Xiaoping
United States of America13 Reviews3 helpful votes8.0“Pleasant Stay”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Shower area is a little bit tight.
Very close to train station, 3-4 minutes to station by foot. A little bit noisy and chaos outside but it is durable. It was very nice that they offer a free breakfast and luggage service!
Stayed in April 2024
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Reviewed: April 4, 2024
Adam
Poland5 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
We arrived at the hotel earlier and thanks to the kindness of the hotel staff, we were able to leave our luggage in the room at 9 am. The room was quiet and comfortable. The bathroom is clean and large.
Stayed in April 2024
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Reviewed: April 2, 2024
Daniella
Greece19 Reviews1 helpful vote9.0Wonderful- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Mattress needs replacement
Location very practical, very friendly staff
Stayed in April 2024
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Reviewed: March 25, 2024
Nijat
Azerbaijan9 Reviews2 helpful votes8.0Very Good- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Bed was not comfortable
Close to station, very friendly staff
Stayed in February 2024
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Reviewed: March 24, 2024
James
Australia25 Reviews1 helpful vote9.0“Yes happy to stay there and will definitely use it again”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
Can't think of anything really. The elevator is a bit old but that was not a problem
Very well situated. I picked it for its proximity to Roma Termini station and it was very close. Very good breakfast. Very nice staff. Hit water pressure was good for an older hotel. Will definitely be back
Stayed in March 2024
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Reviewed: March 20, 2024
Mrs
Malta18 Reviews2 helpful votes8.0“excellent location”- • Leisure trip
- • Group
- • Double or Twin Room
- • Stayed 3 nights
rooms are slightly outdated, and the lift occassionally didn't work because one would need to close the elevator door upon exit, as it does not close automatically which consequently would stop the elevator from working
Excellent location right next to Termini train station, room was just what we needed for our short stay. all floors are accessible with lift
Stayed in March 2024
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Reviewed: March 15, 2024
Dimitris
Greece13 Reviews1 helpful vote8.0“Value for money hotel to explore Rome”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 5 nights
Breakfast. Could be better.
Very good location for sightseeing in Rome. Average breakfast. More comfy beds expected. The room was very clean.
Stayed in February 2024
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Reviewed: March 15, 2024
Douglas
United Kingdom3 Reviews8.0“Excellent value”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
No tea and coffee facility in the room.
Near the station, very clean comfortable bed and friendly staff.
Stayed in March 2024
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Reviewed: March 12, 2024
Austin
United States of America5 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Clean, friendly, very close to train station
Stayed in March 2024
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Reviewed: March 11, 2024
Jovana
Malta3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast could be a bit better, not seeing italian. Missing a bit of parma ham and burrata cheese just to feel italian taste in the hotel.
Perfect location, two streets from Roma Termini- metro, trains, buses 3 mins away from the hotel. The room was a bit smaller, but clean and tidy with a street view - absolutely gorgeous. Receptionists are so welcome and kind.
Stayed in March 2024
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Reviewed: March 10, 2024
Mandy
United Kingdom5 Reviews5 helpful votes9.0“Central Located Rome Hotel”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
The only things I could fault is that the decor of the hotel could be described as a little traditional and could do with some touching up in places and the rooms were not too sound proof, you could hear people in the corridors so if you're a light sleeper this might be a problem but after all the walking we did in Rome, we seemed to sleep through most of it and only heard it when people were going to breakfast in the mornings. The breakfast is a little limited. It is a traditional Italian breakfast meaning that there is a choice of pastries, croissants, cereal, yoghurts, bread, boiled eggs, cheese and meats as well as juices but nothing hot. Not that this was an issue for us since it was enough to give us something to fill our bellies until lunch. What I really appreciated though was the barista coffee so I could get a freshly made cappuccino or caffe latte every morning.
The staff on reception are really friendly and very helpful. I absolutely cannot fault them and had so many little chats and laughs with them when coming and going from the hotel. The staff in the breakfast room are also very friendly and keep the breakfast buffet topped up and there's a barista making fresh coffee to order when requested. The cleaning staff work hard, the room was cleaned and made up daily, the bins changed and supplied clean towels every day too. The facilities inside the room had everything we needed for our stay with a TV, large ensuite bathroom and even a small fridge which came in handy. The hotel is situated in an excellent location, two minutes walk away from the main Termini (train) station and also has direct buses to both of the airports. It was also a 25-30 minute walk to the major tourist sights including the Colosseum, Trevi Fountain, Pantheon, Spanish Steps, etc. we joked to say that Rome feels like it's always a 25 minute walk but if you prefer to get the Metro to save your legs, there is a station located at Termini. One of the things I really liked was the old fashioned elevator inside the hotel, it was a novelty to see and welcomed after a long walk around Rome. There is also a locked storage area in the hotel if you need somewhere to keep your bags safe after check out but have a late flight, we made use of it and would recommend it if needed.
Stayed in March 2024
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Reviewed: March 7, 2024
Mahmoud
Canada17 Reviews8 helpful votes9.0Wonderful- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing. This time there was a better quality pillow
Location
Stayed in March 2024
-
Reviewed: March 3, 2024
Jane
United Kingdom15 Reviews7.0“Good location”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Property is a bit tired, needs some updating
Location
Stayed in February 2024
-
Reviewed: February 28, 2024
Suzidil
Turkey1 review7.0“If you want to stay in a budget friendly and good location hotel, it is ideal.”- • Leisure trip
- • Travelers with friends
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Rooms are very old, i think that they need a renovation.
Good location, nice staff.
Stayed in February 2024
-
Reviewed: February 28, 2024
Bonphil
Malta115 Reviews7 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 6 nights
LIFT.....
NOT MY FIRST TIME TO VISIT THIS HOTEL....LOVE IT
Stayed in January 2024
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