Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Lazio hotel reviews
  4. Rome hotel reviews
  5. Reviews of Smooth Hotel Rome West

Reviews of Smooth Hotel Rome West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Aurelia 619, Aurelio, 00165 Rome, Italy

#753 of 929 hotels in Rome

Guests' Choice

Review Score

Based on 204 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    7.3

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 9, 2024

    7.0
    Incredible reception staff
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower curtain and the mattress ready for replacement.

    Fabulous reception staff. The young men were knowledgeable, friendly and helpful. New towels and sheets daily. Quiet room at the rear. Not sure how effective the AC will be in the height of summer. Bed was a little firm for me. Good bathroom with hot water. Shower curtain and mattress were in need of replacement. Breakfast was adequate, we enjoyed the croissants. Value for money was exceptional, short walk to the metro which was €1.50. Taxi from the city ranged from €15-25 and to Ciampino Airport €60. The staff were the highlight and a credit to the hotel.

    Stayed in April 2024

  • Reviewed: February 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bfast was really sad n bad The eggs n bacon was stale n really sad Food was cold n not replenished the whole buffet looked ...hv no words

    Stayed in February 2024

  • Reviewed: February 9, 2024

    7.0
    It was good, the price was ok
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location is a bit off

    The breakfast was good

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 4 nights

    well

    Stayed in February 2024

  • Reviewed: January 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is very poor. Breakfast coffee not good at all.

    Stayed in January 2024

  • Reviewed: December 11, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    Very kind and helpfull staff, but hotel facility is quite old.

    Stayed in December 2023

  • Reviewed: November 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Can't complain

    Breakfast definitely is a good value for money and the staff is kind

    Stayed in November 2023

  • Reviewed: October 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was very hard, pillows were very thin. Shower was hot one minute cold next. Very slippery bath tub as shower was in the tub, no place to put things in bathroom. Dinner in the restaurant was very disappointing

    The garden was nice Breakfast was good Very clean Location was good Desk staff very good

    Stayed in October 2023

  • Reviewed: October 1, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not worth money. You rated it a four star: it is just a three  Shame on you

    Stayed in October 2023

  • Reviewed: September 18, 2023

    6.0
    Despite from the hotel position, my permanence was comfortable and cleaned, are the only important things!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Honestly the hotel position is the only one defect. The public transport are 15 minutes of walking far and the area seems not so safety.

    They were totally available and gentle in every moments. There were a bad couple very disrespectful, by the way the personnel were very gentle with them.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were a lot of dust and the room wasn't clean.

    It was available late check-in without additional payment. The stuff was very friendly and ready to help.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    The hotel is located on the crossroad, midges that bit all the legs in a restaurant at breakfast, noisy, the room is not so clean (dirty walls). 15 min from city center by car

    Fair hotel for this money. But of course it could be better.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room looks outdated. The walls had stains (small pieces of wallpaper cut outs to cover something on the wall). The ceiling had a big stain from a leakage. The bath curtain needs updating and there was something black in the corner of the bath (hopefully not mold). We only stayed for the night and we were really tired so I didn't bother complaining.

    There was a kettle in the room The bed was clean and comfortable The staff were really nice and answered all our questions and were keen to help. The lady from the restaurant even let us dinne earlier, as we were really hungry when we arrived.

    Stayed in August 2023

  • Reviewed: July 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Hairfan wasnt working, shower water was cold and started being hot after 5 seconds while showering

    Breakfast was nice, clean, staff was doing their job

    Stayed in July 2023

  • Reviewed: July 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing else to do in the hotel except sleep and have breakfast. Fridge and AC in the room didn't work great.

    It was a decent place for a Rome visit. A little out of town but goos value. Rooms are bit small but that's not an issue if you do Rome properly. The beds are comfy and the balconies nice for a little sit out. The breakfast is minimal selections but tasty, warm and has very good coffee. Good start to the day. Bus stop right outside or metro a 10 minute walk. Easy to access everywhere.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    6.0
    It was ok, because we spent most of the time in the city, but we will not come back to this hotel.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    The surrounding of the hotel was awful. It is located on a very messy and smelly street.

    The breakfast was ok, although it took a while for the stuff to refill all the food once it was eaten or drunk. The room was clean, but smelled like the cleaning products.

    Stayed in June 2023

  • Reviewed: July 8, 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The aircon didn't seem clean. Toilet seat was not fixed properly.

    The bed was comfy.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    6.0
    Experience review.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower function was horrible. It was a magic shower. In a second the hot water will burn the body and next second it showers the too cold water. This process continues. The evening lady at the bar was little rude which spoiled our evening mood. As if we were staying free. Hope she will change her tone and behavior towards the tourists in future. Other staff were very nice. Room was over budget. I booked a small room but the cost was high. In this price better rooms can be availed in other near by hotels.

    The breakfast is included in room cost. Rooms were very neat and clean. Balcony was good to spent some time with family.

    Stayed in July 2023

  • Reviewed: June 24, 2023

    7.0
    Good for short stay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old style bathroom, no hand shower

    Clean room, decent breakfast

    Stayed in June 2023

  • Reviewed: June 1, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was a good basic hotel!! Very clean, they changed the towels every day but there were spread around in the whole hotel aromatic sticks with an intense and strong smell which made it unbearable.. it needs a fresher smell because the building it is old and the smell betrayed that.. close to a metro station, 10 min walking..a basic breakfast.. it was a good hotel but it needs a touch up in order to meet the price!!!

    Stayed in May 2023

  • Reviewed: March 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bit far out of town

    Saff friendly

    Stayed in March 2023

  • Reviewed: March 4, 2023

    8.0
    Value for money
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    Shower did not drain well, despite telling them, it was not fixed quickly. Having to hand the key in each time I went out.

    Room was nice

    Stayed in February 2023

  • Reviewed: February 25, 2023

    8.0
    Good value for money.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower was hard to use, the street noise was quite strong during the night.

    It is clean, nice, close to bus station

    Stayed in February 2023

  • Reviewed: January 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent breakfast...Nice Room

    Stayed in January 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: