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Reviews of Sorriso Thermae Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Provinciale Panza 209, Forio di Ischia, 80075 Ischia, Italy

#144 of 205 hotels in Ischia

Guests' Choice

Review Score

Based on 35 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 1 night

    It is quite a distance from the harbour, but a bus service is available

    Lovely hotel with the highlight being the hot water springs which are used to feed the swimming pool ! great experience. Very nice view on the coast

    Stayed in December 2023

  • Reviewed: January 9, 2024

    9.0
    Great resort, fantastic facilities, friendly and responsive staff, and great location in Forio overlooking the water and
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really...

    Staff was fantastic and gave us a room upgrade for free. Facilities thermal pools and location are great!

    Stayed in December 2023

  • Reviewed: November 23, 2023

    7.0
    Beautiful views, lovely spa pools, would go back but would request a room closer to main hotel.
    • Leisure trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Distance of room to main facilities as all up hill, it was torrential rain whilst there and getting up to main part of hotel meant getting wet as no shelter. Pool towels and robes are extra and you have to go to reception to get them

    The thermal spa pools

    Stayed in November 2023

  • Reviewed: September 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Triple Room - Separate Building
    • Stayed 2 nights

    Some of the directions within the area were confusing. Signs could have been better. We were not sure which of the paths ended up, where. The various parts of the hotel complex were on hills. Also, the section where we were staying, was not attached to the main part of the hotel. Which, in itself was fine. We didn't mind walking across the highway, and a block more. Minor annoyance, due to the distance, was that the wi-fi reception was not always good. But that was the least of our worries. Great place, though!

    The location and restaurants were great. The entertainment at the one restaurant was excellent an unique combination......a DJ playing pre-recorded backing tracks.....but also played guitar and trumpet. Staff was helpful.

    Stayed in June 2023

  • Reviewed: July 4, 2023

    8.0
    It was really good excellent location good with kids!
    • Leisure trip
    • Family with young children
    • Double Room - Separate Building Outside the Complex
    • Stayed 4 nights
    • Submitted from a mobile device

    We didn’t like the road safety seeing as it was quite dangerous going up to the rooms outside the hotel, but if we were to return again I think we would get one of the sea view rooms inside the hotel! (Even though they cost a lot more) The restaurant inside the hotel was lovely except very expensive! But it had a very nice view of the sunset and food was delicious!

    We liked the location and the friendly helpful staff. It was very affordable and close to the beach and it was easy to eat out with lots of shops and seeing as I had a little one there was a much needed pharmacy!

    Stayed in July 2023

  • Reviewed: June 25, 2023

    7.0
    Think that sums it up.
    • Leisure trip
    • Travelers with friends
    • Comfort Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Rundown, no amenities in room which was very far from reception with lots of steep stairs and sea views not good enough for the difference in price. The hotel was very overcrowded and reminded me of a second rate cruise ship with lots of older people. Nowhere to sit at the pools so I never went in them 😂

    Nice atmosphere and staff, decent food and entertainment

    Stayed in June 2023

  • Reviewed: January 16, 2023

    8.0
    Nice, relaxed winter stay.
    • Business trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 17 nights

    The Italian bedroom culture takes some getting used to. Pillows are small and quite hard, so if you like to read in bed, it makes sense to bring a comfy cushion. Note, this is true for most hotels in Italy.

    The outdoor pool was large enough to swim, sometimes a bit too warm. Staff was very friendly and helpful. The grounds and the view are beautiful.

    Stayed in January 2023

  • Reviewed: August 10, 2022

    7.0
    A lovely relaxing time!
    • Leisure trip
    • Solo traveler
    • Classic Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the facilities still need some updates, not all the functions of the various pools work all the time. it’s dated and they really should try to make it a bit better (particularly the indoor pool)

    Breathtaking views, lovely thermal pools

    Stayed in August 2022

  • Reviewed: August 6, 2022

    7.0
    Nice hotel, could do with an update
    • Leisure trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff felt slightly hostile towards us, we felt like a bit of a burden, apart from a lady on the main reception who was friendly and helpful. The rooms are a little dated and could do with an update. The food at the restaurant was not on par with the incredible food the island has to offer.

    The hotel was really beautiful and big, the rooms were had a lovely view of the sea, the entertainment was great, both in the pool bar and restaurant. There’s also a set of stairs from hotel that go right down to the beach which was handy if you don’t mind the walk.

    Stayed in August 2022

  • Reviewed: March 31, 2022

    8.0
    don’t pick room far away from the hotel
    • Leisure trip
    • Couple
    • Triple Room - Separate Building
    • Stayed 2 nights
    • Submitted from a mobile device

    it was too far away our room.

    the facilities.

    Stayed in March 2022

  • Reviewed: December 15, 2021

    9.0
    A beautiful place to get away to in all kinds of weather.
    • Leisure trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 7 nights

    I read that hotel provided a free shuttle to/from the port in Forio. So, I booked the more expensive ferry tickets to Forio from Naples but on both days, ferry traffic to that port was cancelled and we were rerouted to Ischia port. Since the hotel didn’t provide shuttle service to Ischia port we wound up spending 40 extra euros each way to get to and from the hotel:( It would be helpful if the hotel could provide a taxi voucher to guests who find themselves affected but the weather.

    The view from our small room was fantastic. We had a very spacious deck which we spent a lot of time on when the weather was sunny enough. The breakfast buffet was delicious and the dinner menu was very good too. The best part of the whole experience was using the spa facilities and being able to walk around the indoor and outdoor pools in our robes. The outdoor pool was large enough to do laps and was the perfect temperature. It’s open 24/7 which is really great!

    Stayed in December 2021

  • Reviewed: December 15, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    We loved our room and pools.

    Stayed in December 2021

  • Reviewed: December 1, 2023

    10
    It was recommended by a resident of Ischia and we were not disappointed
    • Leisure trip
    • Couple
    • Double Room - Separate Building Outside the Complex
    • Stayed 1 night
    • Submitted from a mobile device

    Being in a building off site and the dangerous walk along the road, but was a lower price than on site rooms. Thought water would be warmer.

    Location, wonderful walk to the beach, view property, tile work in main building is fabulous.

    Stayed in November 2023

  • Reviewed: August 24, 2023

    3.0
    Poor
    • Leisure trip
    • Travelers with friends
    • Classic Single Room
    • Stayed 7 nights
    • Submitted from a mobile device

    1. Too many dogs and no set hotel rules in regards to their hygiene. Guests left pets locked up in rooms while out at night/day dogs heard to be crying and fretting. Dog poo and wee not cleaned up by owners smell of urine throughout hotel. Smokers blocking entrances, no designated smoking areas. Butt bins not cleaned. 3. Room had faulty door previously damaged it did not provide privacy or security. 4. Shower head faulty reported by the cleaner was changed but not fixed. 5. Bar staff not very friendly, reception staff not friendly or informative. 6. Room air-conditioning inefficient.

    Massage therapist at Elissir spa Beppe very professional. Room sea view was exceptional.

    Stayed in August 2023

  • Reviewed: July 20, 2023

    4.0
    Wouldn’t recommend but had a great view
    • Leisure trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were all quite rude and unhelpful. I noted we were both vegan in the booking and each day during breakfast it was such a process to get a vegan milk. The only option I had was fruit and bread and no vegan food for lunch and dinner. The location made is super challenging to get anywhere to find other options. The buses are very inconsistent. Reception staff were lovely checking in and so rude checking out leaving out valuable information we needed. Each night their music played so loud you couldn’t sleep and there were kids running around yelling until 12:30am. When we told the front desk the next day they simply ignored it and didn’t even apologise. The phone was broken so we were left go outside and shush the kids. Would not recommend staying here. Really disappointing.

    It had a nice view

    Stayed in July 2023

  • Reviewed: June 5, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Separate Building Outside the Complex
    • Stayed 3 nights
    • Submitted from a mobile device

    Room had a funny smell

    Close to the thermal park.

    Stayed in June 2023

  • Reviewed: May 16, 2023

    10
    great place, highly recommend!
    • Leisure trip
    • Travelers with friends
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    room w balcony w beautiful view

    Stayed in April 2023

  • Reviewed: April 27, 2023

    10
    overall a great place to stay! ..will return!
    • Leisure trip
    • Travelers with friends
    • Comfort Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    times on spa treatments at Oasis were cut a little short (20 minutes Vs 25 minutes) .

    thermal pools and amazing views

    Stayed in April 2023

  • Reviewed: October 16, 2022

    10
    Well maintained, just like the pictures! Friendly staff.
    • Leisure trip
    • Travelers with friends
    • Triple Room - Separate Building
    • Stayed 1 night
    • Submitted from a mobile device

    Well maintained! Just like the pictures. Friendly staff.

    Stayed in October 2022

  • Reviewed: July 17, 2021

    5.0
    Greatest bar tender and restaurant attendant, worst massage ever
    • Leisure trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    The picture could bring a bit of mis expectation of the place, the infrastructure was great but it’s often very crowded and needs a bit of maintenance The general staying experience was okay until I booked for the relaxing massage… It’s the worst massage ever, the staff has completely no clue what they are doing, it’s basically applying oil all over your body with no pressure at all, I tried my best to enjoy but everything you understand from massage just didn’t happen, the “oil applying”started from my feet goes all the way to my face… fully cover in dripping oil… Seriously, if you really want to waste your money then go for it..

    The older bartender at the poor bar is excellent, he went out his way of hospitality and have a great standard in his cocktail making; the restaurant attendant at breakfast was friendly and helpful when we were running late for breakfast trying to catch the boat.

    Stayed in July 2021

  • Reviewed: March 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: November 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Separate Building Outside the Complex
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: November 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room - Separate Building Outside the Complex
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: October 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room - Separate Building
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

Showing 1 - 25

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