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Reviews of Hotel Spinelli 3 stars

Via Trento 29, 55049 Viareggio, Italy

#32 of 56 hotels in Viareggio

Guests' Choice

Review score

Based on 183 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    8.2

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 1 - 18

  • Reviewed: 22 April 2018

    • Leisure trip
    • Couple
    • Classic Double/Twin Room
    • Stayed 1 night

    At times, there was a foul smell in our room, but we couldn't locate the source. Also, there seemed to be no way to make the room completely dark, but we managed to sleep late anyway.

    Booked a room here to stay after listening to a live concert in a seafront club. This was one of the closest hotels to the venue, though not in walking distance - we got there by a couple minutes of driving. It was so nice we could arrange to stay 1 hour longer than the regular check-out time, for free, since we'd had a late night.

    Stayed in April 2018

  • Reviewed: 13 October 2017

    • Business trip
    • Solo traveller
    • Classic Double/Twin Room
    • Stayed 1 night

    The front desk staff, in particular Paola, were very accommodating and kind. The wait staff in the restaurant were also very nice. The rooms were cleaned by the house cleaning staff with extra care. Thanks much, Doug

    Stayed in September 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Solo traveller
    • Classic Double/Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    The mini bar was expensive 3euros for a wafer biscuit

    The breakfast had a wide choice and catered for my dietary requirements. A family run hotel with comfortable outside seating in a lovely garden. I would return if going to resort again

    Stayed in July 2017

  • Reviewed: 11 September 2016

    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 2 nights

    Staff were not very helpful. Location was not good specially for price paid. The hotel room quality was very poor especially for what was paid - it should be 1 or 2 star at best. The bed mattresses were so uncomfortable that we couldn't sleep properly and when we complained they changed the mattress a day later with a similar one so made no difference! The bathroom is dirty and small, toilet so small you cant use it properly. When we asked for some compensation for the troubles through booking.com the hotel and booking.com wouldn't help at all - only a 20 EUR compensation - just not good enough. When I had issues with hotels in the past, expedia had no problem with providing adequate compensation. The hotel and booking.com have very bad customer service and don't seem to care at all. Do not book until you read the reviews on tripadvisor! they have some comments about the true experience at this hotel - which is not good. also do not book on booking.com as customer service is very poor. expedia is much better!

    Nothing.

    Stayed in August 2016

  • Reviewed: 7 September 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 6 nights

    Room to small and needs a bit of refurbishment. Location was strange at the beginning, but after a while you get used to it.

    The hotel overall is nice. The staff is very friendly and helpful. Breakfast choice excellent, very nice and fresh every morning.

    Stayed in August 2016

  • Reviewed: 16 June 2018

    • Business trip
    • Solo traveller
    • Classic Double/Twin Room
    • Stayed 2 nights

    speed of the elevator !

    Location (close to my place of business) Staff friendliness

    Stayed in June 2018

  • Reviewed: 18 April 2018

    • Leisure trip
    • Couple
    • Classic Double/Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No parking at hotel but was free parking nearby

    Relaxed atmosphere and nice croissants at breakfast

    Stayed in April 2018

  • Reviewed: 4 April 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast with plenty to eat. Free parking down the road was great!

    Stayed in March 2018

  • Reviewed: 29 March 2018

    • Leisure trip
    • Couple
    • Classic Double/Twin Room
    • Stayed 3 nights

    Maybe have small kettles in the rooms so we can make tea

    Stayed in March 2018

  • Reviewed: 19 November 2017

    • Business trip
    • Solo traveller
    • Classic Double/Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Near Marina, close to center

    Stayed in October 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Couple
    • Classic Double/Twin Room
    • Stayed 1 night

    Wifi not working well at peak hours - low bandwith ?

    Nice location near old harbour, shuttle to the beach and good breakfast buffet

    Stayed in July 2017

  • Reviewed: 16 October 2016

    • Business trip
    • Solo traveller
    • Classic Double/Twin Room
    • Stayed 2 nights

    No idea

    Most closest accommodation to main shipyards there - that's important to people who's busy in yachting industry. Very nice staff!

    Stayed in October 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Location was a little on the quiet side.

    Friendly staff always smiling and willing to help.

    Stayed in August 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Family with older children
    • Classic Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff were excellent and the restaurant food was great .

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 September 2015

    • Leisure trip
    • Couple

    Very plain room, no atmosphere, far from trainstation/beach/center/boulevard, matrasses had plastic covers (not very comfortable), hotel looked old, upon arrival the corridors were full of garbage, clean towels/linnen were put on the floor directly (not very hygienic)

  • Reviewed: 12 August 2015

    • Leisure trip
    • Solo traveller

    Stuffy air, room had been closed maybe. Hard bed, didnt like the linnen nor the cushions, not confortable. Dtaff at reception and breakfast very nice and welcoming!

    It s easy to walk around and to the beach, nice ice cream shop very close.

  • Reviewed: 29 December 2015

    • Leisure trip
    • Solo traveller

    Shower decoration

    Staff

  • Reviewed: 16 May 2015

    • Business trip
    • Solo traveller

    The staff

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 18

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