Piano Gallo 11, 90151 Mondello, Italy
#5 of 6 hotels in Mondello
Guests' ChoiceBased on 151 hotel reviews
7.5Cleanliness
7.7
Comfort
7.9
Location
9.2
Facilities
7.4
Staff
7.9
Value for money
6.8
Free WiFi
8.1
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End of dialog contentReviewed: 9 January 2024
Radu
United StatesThe hotel is in need of some repairs, uplifting
Great view
Stayed in January 2024
Reviewed: 5 November 2023
Sarah
United KingdomBreakfast was in a bland room upstairs, limited staff and not the best breakfast. This was the only thing that spoiked it. If it was better staffed and less like a motorway service station breakfast it woukd have been good.
Great location, great staff.
Stayed in August 2023
Reviewed: 19 October 2023
Bruno
United StatesRoom had some problem with shower.
Location, view, pool, staff.
Stayed in September 2023
Reviewed: 14 October 2023
Stefano
MaltaNeeds refurbishment in places.
Location, view from room.
Stayed in October 2023
Reviewed: 11 October 2023
Johnny
United KingdomSwimming pool , did not open until 9am. It was also shut from 2pm to 4pm so no swim before breakfast or directly after lunch. The tower located onsite was out of bounds due to the railings being unsafe.
Lovely swimming pool, fresh towels twice a day. Lifeguard was very nice. The area was quiet and the view was great. Could also swim direct to the sea via a staircase. The staff were very friendly and the check in and check out times are the best !
Stayed in October 2023
Reviewed: 9 October 2023
David
United KingdomBathroom tired
Terrace and pool area
Stayed in October 2023
Reviewed: 27 September 2023
Keith
United KingdomHotel was tired and in need of reburbishment 2 pools closed main pool closed for 2 hours in the middle of the day !!
Sea view was excellent Room was a good size
Stayed in September 2023
Reviewed: 23 September 2023
Stephen
United KingdomSome of the decor was dated and could do with a freshening up
Location
Stayed in September 2023
Reviewed: 10 September 2023
Amanda
United KingdomVery dated, needed a good clean in communal spaces. Pool area need TLC
The location- nice walk into the centre of Modello
Stayed in September 2023
Reviewed: 3 September 2023
Castrothiago
BrazilThey have fixed hours to have lunch and dinner. Makes no sense. Also, the wifi signal that doesn't work on the 4th floor. But they changed my room without any problem.
Infrastructure was great. Bars, pools, restaurant. Everything was OK. The food on the restaurant was amazing. Really recommend. And the price is also ok comparing with Mondello options. Breakfast is also really good and starts early, which is important.
Stayed in September 2023
Reviewed: 2 September 2023
Daniel
SwitzerlandHotel is quite old. It needs corrections especially outside the hotel.
Private three pools and private two entrances to the sea with possibilities to buy drinks. This is main dominant of this hotel in entire Mondello. The staff was very nice.
Stayed in August 2023
Reviewed: 28 August 2023
Hiroyuki
AustriaParking space was not enough Service staffs during breakfast were partly unfriendly
Cleanup Good facility
Stayed in August 2023
Reviewed: 25 August 2023
Igor
SwedenIt's a bit far from the nearest proper supermarket, and the route to the town is not so pleasant to walk, as it's a really narrow road with parked cars on the sidewalks. Breakfast gets boring quickly, as it's the same options every day, and not the best ones (lack of basic vegetables for example). During peak season it's quite expensive, but totally worth it IMHO: Pool, private sea entry, gym, restaurant.
We didn't expect that the hotel would have multiple private entries to the sea (stairs literally between rocks), which was an amazing opportunity to enjoy the sea without the crowd of Mondello. In addition, there 3 pools, and at least one of them had really warm salty water. Also for coffee lovers, you can request any coffee of your choice (or multiple ones) during breakfast, and it will be perfect, fresh, barista-made coffee.
Stayed in August 2023
Reviewed: 21 August 2023
Alison
United KingdomBreakfast was average at best. Not enough staff on duty at breakfast. Hotel could do with a refurb.
Fantastic location. Wonderful views. Loved the sea access from the hotel. Reception staff very friendly and helpful. Poolside staff a little grumpy - but very efficient and made sure no one was hogging loungers etc.
Stayed in August 2023
Reviewed: 17 August 2023
Daniel
United KingdomBeds slightly uncomfortable
Great location, bars, restaurant and beach all within walking distance. Pool area was great and clean
Stayed in August 2023
Reviewed: 14 August 2023
Katya
United KingdomA bit of variety to breakfast would be good
Excellent location over the Mediterranean sea. Excellent facilities, three pools, private beach, private access to sea. Outstanding beautiful. Closest to Mondello beach, restaurants and amenities.
Stayed in August 2023
Reviewed: 9 August 2023
Thomas
United StatesNo view
Stayed in August 2023
Reviewed: 8 August 2023
Abigail
United KingdomNear to the end of our trip the hotel was very busy, struggled to find a seat at breakfast and around the pool.
Great location,right on sea front. Helpful staff, most spoke English.
Stayed in August 2023
Reviewed: 31 July 2023
Picklum
AustraliaThe hotel is a little dated, and needs an upgrade.
The location was fantastic, the view was breathtaking, the pool and the water access adjacent to the hotel was fantastic.
Stayed in July 2023
Reviewed: 16 July 2023
Jeannie
United StatesPrice
Location
Stayed in July 2023
Reviewed: 10 July 2023
Lauren
AustraliaBeautiful views
Stayed in July 2023
Reviewed: 8 July 2023
Karen
United KingdomThe pool area was very disappointing - the bar at the pool only served a very small selection of tinned drinks and coffee - where was the gelati ice cream or the granita ? The pool area was tired and a bit dull . There could have been more planting / palm trees The sun beds were fixed in one position Our bathroom had a bad drain smell -I had to buy room fragrance spray , the ventilation in the bathroom didn’t work Our room key cards failed pretty much each day so had to keep going down to reception The coffee in the hotel was not nice - I expected good coffee but I couldn’t drink the coffee that was available at the bar or up in the restaurant It was expensive to stay at Le Torra - but I wouldn’t have minded if it matched up to the standard of a 4 star hotel - but I felt it should have been a 3 star or a 2 star hotel
The location was fantastic and the bedroom had a sea view.
Stayed in June 2023
Reviewed: 4 July 2023
Lisa
United StatesRooms are becoming outdated and needs a fresher look. I’ve been here several times and can see the furniture looking worn and tired.
The view is spectacular, room are neat.
Stayed in July 2023
Reviewed: 29 June 2023
Mark
CanadaBeds were not comfortable at all. Three members of our family were nearly electrocuted from faulty outlets on three separate occasions in different rooms of the hotel. The hotel would not permit its guests to enjoy a bottle of wine purchased outside of the hotel on the terrace.
Rooms were spacious. Pools were clean. Close to beach but not too close so as to hear noise from the beach. Breakfast was good.
Stayed in June 2023
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