San Marco Mercerie 760, San Marco, 30124 Venice, Italy
#80 of 294 hotels in Venice
Guests' ChoiceBased on 794 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.9
Staff
9.1
Value for money
8.3
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Andreina
United States of AmericaLocation
Stayed in April 2024
Reviewed: April 16, 2024
Dolores
United States of AmericaWOULD HAVE ENJOYED A BETTER VIEW FROM BALCONY
THE GREETING FROM STAFF EXCELLENT FROM MOMENT I WALKED IN. THE ROOM WAS BEAUTIFUL AND HAD ALL THE EMINITIES I LOVE...IE FOR ONE THE BATHROBE & SLIPPERS ! CHOCOLATES ON BED & COFFEE MAKER A TREAT.
Stayed in April 2024
Reviewed: April 9, 2024
Marcel
GermanyExcellent location. Very central and walking distance to all major touristic highlights. Super nice staff. Beautiful view from the rooftop bar. Modern and stylish interior rooms, lobby, restaurant and bar.
Stayed in April 2024
Reviewed: April 4, 2024
Jessica
United KingdomPerfect location, central to all popular spots. The staff were brilliant, listened at all times, very informative.
Stayed in April 2024
Reviewed: March 31, 2024
Andreina
United States of AmericaBecause high tide no transportation to the hotel by the canal and I have to carried all my luggage through the hotel lobby without help
Location
Stayed in March 2024
Reviewed: March 28, 2024
Sophie
United KingdomI had 2 people enter my room without any notification
Everything was a great property and staff were friendly and helpful
Stayed in March 2024
Reviewed: March 27, 2024
Rowena
United KingdomThe breakfast was very poor which is why we cancelled it after one day. But the lady in charge of the breakfast room was excellent 👌. The waiting staff were average.
The location and the charm of the hotel.
Stayed in March 2024
Reviewed: March 27, 2024
Theodoros
United KingdomStaff doesn’t really care. Never answered our message for gondola ride request. We had to wait until after 14:00 for our check-in even though we had request an earlier check in 4-5 months prior to our trip. Of course i understand when it is not possible but the never actually paid attention to our request.
Location is perfect
Stayed in March 2024
Reviewed: March 22, 2024
Sohan
United KingdomNice, friendly, pleasant staff and atmosphere.
Stayed in March 2024
Reviewed: March 21, 2024
Doreen
United KingdomRestaurant meal on the first night as we were tired. Lovely staff but very ordinary food at gourmet prices and a limited menu, so during our 5 day stay we ate better elsewhere.
Breakfast was OK but not exceptional. The location is the best selling point halfway between San Marco and Rialto. Lots of good price restaurants nearby, too.
Stayed in March 2024
Reviewed: March 18, 2024
Fergal
IrelandThe location is immense. Right on its very own canal 2 picturesque bridges at the front door. 3 minute walk to the Rialto bridge and 2 to St Mark's square.
Stayed in March 2024
Reviewed: March 15, 2024
Andreina
United States of AmericaNo access by water with high tide
Location
Stayed in March 2024
Reviewed: March 15, 2024
Carolina
FranceMusic (christmas music) from bar and lobby travels thru ac or something to one of our rooms all night long.... like a nightmare.
Location is fantastic between rialto and San Marco.
Stayed in December 2023
Reviewed: February 27, 2024
Oleksandr
ItalyIt's a fabulous location, close to Piazza San Marco but in a quiet place on the channel. What is more important is that the hotel is VERY clean (seriously, the cleaning staff are incredibly attentive) and has brand-new furniture and equipment - a rare find in Venice. Highly recommended.
Stayed in February 2024
Reviewed: February 27, 2024
Stuart
United KingdomCan’t think of anything!
Location was exceptional - 5-10 mins from interesting parts. Room was a good size, very comfy, felt like a home very quickly. Breakfast was excellent - scrambled eggs particularly good. Staff very helpful.
Stayed in February 2024
Reviewed: February 25, 2024
Simon
United KingdomBar not manned
Met our expectations
Stayed in February 2024
Reviewed: February 23, 2024
Emilie
United KingdomBreakfast not included and very expensive
Great location, very friendly & helpful staff. Nice rooms
Stayed in February 2024
Reviewed: February 22, 2024
John
United KingdomBar expensive
Great location. Friendly staff
Stayed in January 2024
Reviewed: February 21, 2024
Liam
United KingdomThe rooms are really small, comfortable but the sq m of the room is very small. it's expensive for food and drink but this is everywhere in Venice.
Location really good. Close to the main parts of the city, lots of food/bars really close. Quite difficult to find on arrival...
Stayed in November 2023
Reviewed: February 19, 2024
Riccardo
United KingdomNothing
Location brilliant, staff helpful and "bonus" trip to Murano offered by hotel was great surprise! There was also a really fun party at the hotel in the evening for Carnival
Stayed in February 2024
Reviewed: February 18, 2024
Limor
IsraelThe location...
Stayed in February 2024
Reviewed: February 18, 2024
Sandrine
FranceNear place st marc and rialto
Stayed in February 2024
Reviewed: February 16, 2024
Sara
IsraelNothing
Great location close to all attractions The room was nice ( junior suit) The crew was helpful Breakfast was good
Stayed in February 2024
Reviewed: February 16, 2024
Olena
United States of AmericaOne of the best location, one of the best restaurant, very professional staff, My best recommendation for this hotel.
Stayed in February 2024
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