Reviews of Stadt Hotel Città This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Piazza Walther 21, 39100 Bolzano, Italy
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Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewReviewed: September 9, 2025 · Stayed in September 2025
Verified reviewThis was a detour and last minute booking as we had some problems on our travels. As soon as we walked in the staff especially Shabby just made everything better he was so so kind and helped us out so much with our further travels. The place was beautiful to stay in and location was close to trains and buses. Would love to stay longer next time.
Dear Caitlin, Thank you for your kind words regarding your recent stay at Stadt Hotel Città. We are delighted to hear that our staff, particularly Shabby, made a positive impact on your experience. It is wonderful to know that you appreciated our convenient location and the beauty of our hotel. We look forward to welcoming you back for a longer stay in the future. Sincerely, Mattia Bazzanella Resident Manager
Dear Caitlin, Thank you for your kind words regarding your recent stay at Stadt Hotel Città. We are delighted to hear that our staff, particularly Shabby, made a positive impact on your experience. It is wonderful to know that you apprecia… Show more
Reviewed: September 7, 2025 · Stayed in August 2025
Verified reviewReviewed: September 5, 2025 · Stayed in September 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewThere is a garage underneath the hotel. The hotel is located right in the city center. The surroundings are quite nice. The breakfast is quite decent. And unfortunately, that’s probably it.
The hotel is very old, and although there are certainly no other hotels in the city center, properties like this can be maintained in different ways. This hotel is neglected. The rooms are very small. The bedding is relatively comfortable. The bathroom is extremely cramped, measuring only 1 meter in width and 1.5 meters in length—barely suitable even for a child. The cleaning is terrible, everything is cracked, the doors are broken, the baseboards have peeling paint, the air conditioning in the room barely works, and the staff does not respond to requests. Everything seems designed for you to stay one or two nights, leave, and most likely never return. Unfortunately, this is a typical Italian approach. I have nothing good to say, except that I strongly recommend looking for alternative options and avoiding this hotel.
Dear Boris, Thank you for taking the time to share your feedback regarding your recent stay at Stadt Hotel Città. We sincerely regret to hear that your experience did not meet your expectations, and we appreciate your honest comments as they provide us with valuable insights into areas where we can improve. We are pleased to learn that you found our location convenient and enjoyed the pleasant surroundings of the city center, as well as the quality of our breakfast offerings. However, we are truly sorry that aspects of your stay fell short. Your comments regarding the condition of the rooms and the cleanliness standards have been noted. We strive to maintain our facilities to a high standard, and it is disheartening to hear that we did not achieve this during your visit. We understand that room size and bathroom layout can be challenging for some guests, and we apologize if this caused discomfort. While we do our best to keep our historical property in good condition, your feedback regarding maintenance issues will certainly be reviewed by our management team. Moreover, we are sorry to learn about your experience with our staff and the responsiveness to your requests. Our team is trained to provide attentive service, and we regret that we fell short in this regard. Your experience is not reflective of our service standards, and we will address this internally to ensure better guest experiences in the future. Again, we thank you for your comments and hope you may consider giving us another chance to provide a more satisfactory experience in the future. Sincerely, Mattia Bazzanella Resident Manager
Dear Boris, Thank you for taking the time to share your feedback regarding your recent stay at Stadt Hotel Città. We sincerely regret to hear that your experience did not meet your expectations, and we appreciate your honest comments as th… Show more
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified reviewTaste with which the hotel has been decorated Polite, helpful and friendly staff
Dear Walter, Thank you for your kind words regarding the decor of our hotel and the service provided by our staff. We take great pride in creating a welcoming atmosphere for our guests, and it is rewarding to hear that you appreciated both the aesthetic and the hospitality. Your feedback is invaluable to us and motivates our team to continue delivering exceptional experiences. Best regards, Mattia Bazzanella Resident Manager
Dear Walter, Thank you for your kind words regarding the decor of our hotel and the service provided by our staff. We take great pride in creating a welcoming atmosphere for our guests, and it is rewarding to hear that you appreciated both… Show more
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified reviewSpacious room, perfect location, right in the center
Nothing to complain about
Dear Rainer, Thank you for your kind words regarding your recent stay at Stadt Hotel Città. We are delighted to hear that you enjoyed our prime location and the service provided by our team. It is our utmost priority to ensure our guests have a comfortable and enjoyable experience. We look forward to welcoming you back for another wonderful stay in the future. Best regards, Mattia Bazzanella Resident Manager
Dear Rainer, Thank you for your kind words regarding your recent stay at Stadt Hotel Città. We are delighted to hear that you enjoyed our prime location and the service provided by our team. It is our utmost priority to ensure our guests h… Show more
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewReviewed: August 25, 2025 · Stayed in August 2025
Verified reviewBeautiful and classic, excellent location, very friendly and helpful staff. Great breakfast.
Dear Sandy, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our beautiful and classic hotel, as well as the excellent location. It is wonderful to know that our staff's friendliness and the breakfast offerings contributed positively to your experience. We look forward to welcoming you back in the future. Best regards, Mattia Bazzanella Resident Manager
Dear Sandy, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our beautiful and classic hotel, as well as the excellent location. It is wonderful to know that our staff's friend… Show more
Reviewed: August 25, 2025 · Stayed in August 2025
Verified reviewParking, location and very nice balcony looking over a nice square , breakfast was very good
Over priced
Dear Gaith, Thank you for your positive feedback regarding your stay. We are delighted to hear that you enjoyed the balcony with its lovely view and the quality of our breakfast. Your comments about our location and parking facilities are greatly appreciated. We strive to provide value to our guests, and your insights about pricing will be taken into consideration as we continuously improve our offerings. Best regards, Mattia Bazzanella Resident Manager
Dear Gaith, Thank you for your positive feedback regarding your stay. We are delighted to hear that you enjoyed the balcony with its lovely view and the quality of our breakfast. Your comments about our location and parking facilities are … Show more
Reviewed: August 21, 2025 · Stayed in August 2025
Verified reviewThe staff were very helpful and very friendly. The room was very quiet and clean, the bed was comfortable. Breakfast was very tasty. The location is great - in the center and close to the train station and the central bus station. The building is beautiful and so are the rooms.
Dear שגית, Thank you for your kind words regarding your recent stay at Stadt Hotel Città. We are delighted to hear that our team's friendly service, the comfort of your room, and our central location contributed positively to your experience. Your appreciation for our breakfast and the beautiful surroundings is truly valued. We hope to welcome you back in the future for another enjoyable visit. Best regards, Mattia Bazzanella Resident Manager
Dear שגית, Thank you for your kind words regarding your recent stay at Stadt Hotel Città. We are delighted to hear that our team's friendly service, the comfort of your room, and our central location contributed positively to your expe… Show more
Reviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 19, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewThis hotel far exceeded my expectations in every way. The hotel was impeccable. The staff was so helpful and helped me to see the incredible sites by taking their time in explaining everything. Their suggestions were right on. Breakfast was perfect and the location was where you want to be. It was truly a 5 star experience.
Dear Michael, Thank you for your generous feedback regarding your recent stay at Stadt Hotel Città. We are delighted to hear that our staff's dedication and the quality of our breakfast contributed to your exceptional experience. It is our goal to provide a memorable stay for every guest, and your kind words motivate us to maintain our high standards. We look forward to welcoming you back in the future. Best regards, Mattia Bazzanella Resident Manager
Dear Michael, Thank you for your generous feedback regarding your recent stay at Stadt Hotel Città. We are delighted to hear that our staff's dedication and the quality of our breakfast contributed to your exceptional experience. It is… Show more
Reviewed: August 16, 2025 · Stayed in July 2025
Verified reviewReviewed: August 16, 2025 · Stayed in August 2025
Verified reviewLocation The Egyptian receptionist who did the check-in
During my stay, I encountered several issues that significantly impacted the quality of my experience. The receptionist who managed my check-out was unprofessional and displayed an attitude that felt dismissive and disrespectful. Additionally, the breakfast area was poorly maintained, with insects visible throughout the restaurant, which raised concerns about hygiene standards. Lastly, the air conditioning system in my room frequently malfunctioned, making it difficult to stay comfortable.
Reviewed: August 14, 2025 · Stayed in August 2025
Verified reviewCentral located historic hotel in wonderful town. Lovely staff. Good breakfast. Comfortable bed.
Dear Simon, Thank you for your kind words regarding your recent stay at Stadt Hotel Città. We are delighted to hear that you enjoyed our central location, comfortable accommodations, and the breakfast we provide. Our team takes great pride in delivering excellent service, and your feedback is truly appreciated. We look forward to welcoming you back in the future. Best regards, Mattia Bazzanella Resident Manager
Dear Simon, Thank you for your kind words regarding your recent stay at Stadt Hotel Città. We are delighted to hear that you enjoyed our central location, comfortable accommodations, and the breakfast we provide. Our team takes great pride… Show more
Reviewed: August 14, 2025 · Stayed in August 2025
Verified reviewReviewed: August 13, 2025 · Stayed in July 2025
Verified reviewLocation , friendly receptionist
Small rooms
Dear Mofeed, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found our staff to be friendly. We understand that room size may not meet everyone's preferences, and we appreciate your feedback as it helps us to continue improving our offerings. We hope to welcome you back in the future for another pleasant stay. Sincerely, Mattia Bazzanella Resident Manager
Dear Mofeed, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found our staff to be friendly. We understand that room size may not meet everyone's prefer… Show more
Reviewed: August 13, 2025 · Stayed in August 2025
Verified reviewReviewed: August 12, 2025 · Stayed in July 2025
Verified reviewI love the location and staff were very helpful
Dear Krishna, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found our staff to be helpful. Your positive feedback is greatly appreciated and will be shared with the team, as it motivates us to continue delivering exceptional service. Best regards, Mattia Bazzanella Resident Manager
Dear Krishna, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found our staff to be helpful. Your positive feedback is greatly appreciated and will be share… Show more
Reviewed: August 11, 2025 · Stayed in August 2025
Verified reviewReviewed: August 10, 2025 · Stayed in August 2025
Verified review