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Reviews of Best Western Hotel Stella d'Italia 4 stars

Mario Rapisardi 7, 91025 Marsala, Italy

#7 of 17 hotels in Marsala

Guests' Choice

Review score

Based on 152 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    7.8

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Showing 1 - 33

  • Reviewed: 4 January 2018

    7.5
    Very centric hotel in Marsala
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Parking available for customers but accesible only to staff, very limited places for drop/delivery

    Location in city center, ample rooms, friendly staff

    Stayed in January 2018

  • Reviewed: 6 October 2016

    9.6
    Great 4th floor room with a view
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast buffet was a bit skimpy for a 4star hotel, mainly missing some vegetables. The breakfast area is not very cosy, but then again one doesn't plan to spend time there.

    Great location right in the center of Marsala. Beautiful room and bathroom. We had a 4th floor room (important) with a great rooftop view. A few minor things that were not working properly in our room were taken care of immediately. Two of the best restaurants close by: 'Osteria San Lorenzo' and 'Via Vaccari 6'

    Stayed in October 2016

  • Reviewed: 19 September 2016

    7.5
    Hotel great - once you find it!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor instructions given in advance to those arriving by car. Hotel very difficult to find. Visitors do not know their vehicles are permitted on roads closed to others. Also which approach roads are driveable. Finally a bar was there but not publicised. More effort needed to promote it.

    Good location in centre for access to town.

    Stayed in September 2016

  • Reviewed: 5 September 2018

    8.8
    The location.
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The smell of drainage, more in the corridors than the room itself.

    The location. Staff are very helpful and friendly.

    Stayed in August 2018

  • Reviewed: 17 September 2017

    9.6
    Location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to drive to the hotel. We got lost a few times.

    Location Everything fine (comfort, staff, etc)

    Stayed in September 2017

  • Reviewed: 15 September 2017

    10
    Paolo.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Paolo. Super friendly staff.

    Stayed in August 2017

  • Reviewed: 29 July 2017

    10
    Best staff. Best location !
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff (Paolo) was so helpful and took the extra effort.

    Stayed in July 2017

  • Reviewed: 23 May 2017

    10
    Great value, great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very satisfied, nothing not to like

    Location, service and cleanliness

    Stayed in May 2017

  • Reviewed: 17 October 2016

    8.3
    Good hotel in the old town
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location in the centre of the old town, staff were helpful with parking, and an excellent, good value breakfast.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 May 2016

    8.8
    Great location, as long as you don't have a car.
    • Leisure trip
    • Couple

    VERY hard to drive to, although the valet parking was wonderful...a bit stressful trying to follow the signs. Ended up using a combo of the GPS and blind luck. Room was a tad. It musty on arrival. It that went away when we opened the windows.

    Great location, as long as you don't have a car. Good selection for breakfast. Room on third floor had good internet signal. Was nice to have access to two elevators since the hotel was busy while we were there.

  • Reviewed: 16 September 2015

    8.8
    Central location, in the center of the city, the center is...
    • Leisure trip
    • Family with older children

    Breakfast below what you would expect from a Best Western hotel, in particular lack of fresh food.

    Central location, in the center of the city, the center is just around the corner. Yes, most of what you read from other travelers is correct. You leave your car nearby and is valet parking costs 5 euro/day, but therefor you are really in the center. Rooms are indeed a bit outdated, bus all comfort and silent.

  • Reviewed: 23 June 2015

    10
    Elanya as well as the rest of the staff helped to make our...
    • Leisure trip
    • Couple

    wifi in the room was irratic and not so good but in the lobby was fine.

    Elanya as well as the rest of the staff helped to make our stay exceptional. thank you all for the great service.

  • Reviewed: 23 June 2015

    8.3
    Excellent central location for exploring on foot;
    • Leisure trip
    • Couple

    Access by car is not easy [Tip: look out for the hotel's own signs and follow them; do not use satnav route or you will get stuck in the narrow streets - literally!]

    Excellent central location for exploring on foot; friendly and helpful staff; excellent breakfast

  • Reviewed: 17 May 2015

    10
    Beautiful room, comfortable bed, large bathroom, well...
    • Leisure trip
    • Couple

    After 4 mornings at different hotel and B n B, 4 stars; breakfast at Best Western was less attractive. No water boiler and tea/coffee in room.

    Beautiful room, comfortable bed, large bathroom, well situated. Front desk was very efficient:check in, car park, restaurant reservation.

  • Reviewed: 3 February 2015

    10
    The location is premium and is in the center of the historic...
    • Leisure trip
    • Couple

    The Wi-Fi signal strength in our room was medium to low. The walls are thick; the Wi-Fi booster was right outside our door. When we had connectivity, the internet speed was fine. Parking in the vicinity of the hotel is non-existent. If you do not use their garage, you will most likely have to park outside the historic district. Use Google street view to plan where to hunt for parking. Driving to the hotel in the city center was stressful. Once you find one of the signs to the hotel, ignore your GPS and just follow the signs.

    The location is premium and is in the center of the historic district. It is within walking distance of museums, restaurants, and wine bars. Our room was clean and comfortable, the bathroom was large, the bed was comfortable (firm, but not too firm). We were fortunate to have a nice view of the cathedral from our room. The breakfast was very nice; coffee (prepared to order), pastries, fresh fruit, fresh squeezed orange juice, cheese and meats, cereal, yogurt, water, tea. They have a locked garage for car storage for 5 Euro per day. They will park your car for you in the garage and bring it out when you are ready to check out. The staff is very friendly and helpful.

  • Reviewed: 1 May 2016

    8.8
    There was nothing to complain about.
    • Leisure trip
    • Solo traveller

    There was nothing to complain about. Really great hotel, its facilities and the location.

  • Reviewed: 8 January 2016

    9.6
    A beautiful hotel in the city center.
    • Leisure trip
    • Couple

    The wifi in our room was strong at the door but not so good across the room in the bed.

    A beautiful hotel in the city center.

  • Reviewed: 28 October 2015

    7.1
    Staff: without smiles
    • Leisure trip
    • Couple

    Staff: without smiles

  • Reviewed: 14 October 2015

    10
    Location, personal, room.
    • Leisure trip
    • Couple

    Location, personal, room...

  • Reviewed: 13 October 2015

    10
    Simply excellent.
    • Leisure trip
    • Couple

    Simply excellent.

  • Reviewed: 1 October 2015

    9.6
    Great place, fantastic location and beautiful city.
    • Leisure trip
    • Group

    Great place, fantastic location and beautiful city. And the recepcionist girl with charming smile ;)

  • Reviewed: 22 September 2015

    10
    I liked the room the staff the location and the breakfast .
    • Leisure trip
    • Couple

    Nothing

    I liked the room the staff the location and the breakfast . Very good value for many.

  • Reviewed: 5 September 2015

    8.3
    Breakfast is amazing.
    • Group

    Difficult to drive to.

    Breakfast is amazing.

  • Reviewed: 31 July 2015

    9.0
    Excellente situation.
    • Leisure trip
    • Couple

    Excellente situation. Personnel très agreable. Parking de l'hôtel.

  • Reviewed: 23 July 2015

    7.9
    Facilities are outdated
    • Leisure trip
    • Couple

    Facilities are outdated

  • Reviewed: 22 July 2015

    9.2
    Great location
    • Leisure trip
    • Family with older children

    Great location

  • Reviewed: 19 July 2015

    8.3
    Staff is excellent.
    • Leisure trip
    • Couple

    Hair dryers could be better. Room a little small for two and luggage.

    Staff is excellent. Goes out of their way to be of help.

  • Reviewed: 16 July 2015

    9.6
    The position and staff
    • Leisure trip
    • Couple

    Smell of drains in the bathroom Breakfast very dull

    The position and staff

  • Reviewed: 14 June 2015

    9.6
    very good location, nice helpfull staff
    • Leisure trip
    • Couple

    little bit difficult to get there by car

    very good location, nice helpfull staff

  • Reviewed: 24 May 2015

    10
    The location was perfect.
    • Leisure trip
    • Couple

    The location was perfect. The room had a wonderful view. The staff was very helpful.

  • Reviewed: 28 April 2015

    7.5
    excellen location, overall good hotel
    • Leisure trip
    • Couple

    no instructions for how to get to te place by car were given. the hotel address itself is a pedestrian zone.

    excellen location, overall good hotel

  • Reviewed: 2 February 2015

    10
    Very professional, and courteous staff and excellent central...
    • Leisure trip
    • Family with older children

    Very professional, and courteous staff and excellent central location.

  • Reviewed: 14 January 2015

    9.6
    Great location
    • Leisure trip
    • Couple

    Breakfast could offer more variety

    Great location Historical building Comfy and clean room Nice bathroom Free parking in the centre of the town

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 33

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