Via Flacca Km. 23, 04024 Gaeta, Italy
#2 of 12 hotels in Gaeta
Guests' ChoiceBased on 16 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.7
Facilities
9.2
Staff
9.3
Value for money
8.1
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 16
Reviewed: October 3, 2023
Sarah
United KingdomThe menu would have been clearer if a paper version was available. Also to improve on the wonderful experience- perhaps an option to have lunch on the beach would be nice along with a drinks menu? Just a suggestion.
The Menu was a little different to navigate online - but when we asked for meals which were not on the menu the staff were able to assist which was amazing! We loved the location, the room and the staff… we will be back!
Stayed in September 2023
Reviewed: September 27, 2023
Sue
United KingdomThe wi-fi was patchy and kept dropping off. Not a big deal but slightly frustrating. I would also have preferred a proper hotel brochure and proper menus to read as opposed to the endless scanning of QR codes. There was no bath towel in my bathroom, a small detail but a bit annoying when I had to get dried with a hand towel! The paintwork in the bedroom was a bit tired and looked like it could have done with a deep clean or better still, a fresh coat of paint.
Most of all, the staff - the ladies on Reception (Francesca especially) were delightful and so helpful when we decided to stay on for an extra night. The restaurant staff achieved the perfect balance between being friendly and yet professional. The beach is fantastic, the food is great, my room had a balcony with sea view - couldn't have asked for more really. The location between Gaeta and Sperlonga is perfect for visiting either town. The lifts all over the hotel made getting around so easy.
Stayed in September 2023
Reviewed: July 11, 2023
Robert
CanadaEverything was excellent
Stayed in July 2023
Reviewed: May 25, 2023
Pam
United States of Americanothing
everything was perfect. great wait staff, great view, great breakfast.
Stayed in May 2023
Reviewed: October 17, 2022
Teri
Israeleverything was so good
amazing place
Stayed in October 2022
Reviewed: September 18, 2022
John
United States of AmericaWe had since issues with the AC.
amazing location and the breakfast was great. the bathroom showers have recently been upgraded and the beds were comfortable. the reception staff was great and very helpful. beach was great and the lounge chairs are new.
Stayed in September 2022
Reviewed: June 25, 2022
Roberta
Italythe spa is still closed, the gym is not accessible; limited breakfast options. A bit too family-oriented
the location, the staff, the rooms
Stayed in June 2022
Reviewed: May 27, 2022
Alfredo
AustraliaPosition amazing,very fresh breakfast,will be coming back again
Stayed in May 2022
Reviewed: October 14, 2023
Anna
SwitzerlandThe staff were the worst I even seen and I've seen many, trust me. All of them - from the staff working at the reception to the waiters at the restaurant - had a very clear preferential attitude towards Italians. At the restaurant, we would sit and wait to be served a glass of wine for 20 minutes while the food on the plate was rapidly cooling off under the September's sea breeze. They seemed to pay attention exclusively to Italian guests who were showered with loud greetings, bright smiles and prompt service. Additionally, in the morning at the Café, we couldn’t come to the breakfast buffet bar and choose ourselves the food. We were not even allowed to get behind the breakfast bar. We stood behind of a hand rail and had to ask a member of staff to place on our plates this and that. That wasn't comfortable: the last thing I want is someone to watch how much food I take. Besides, if I'm paying for a breakfast buffet, I want to come to the breakfast bar and put on my plate as much or as little as I want without any restrictions. But the restrictions were applied on everything, even the fruits: we were given one fruit per person. As a resume I can say one thing: Italian hotel service never fails to disappoint. In my humble opinion, they always get their priorities wrong.
Amazing location, beautiful beach with clean white sand which was meticulously cleaned during the day and evening by Paolo - the ONLY person in the whole hotel who did a diligent job. Clear water and shallow shoreline which is great for those who can't swim. The room was modern and clean. Everything else isn't even worth mentioning. But if you are curious, read below.
Stayed in October 2023
Reviewed: September 25, 2023
Roucoumany
ItalyThere are no comments available for this review
Stayed in September 2023
Reviewed: May 5, 2023
Gennaro
ItalyThere are no comments available for this review
Stayed in May 2023
Reviewed: August 25, 2022
Irina
ItalyThere are no comments available for this review
Stayed in July 2022
Reviewed: August 13, 2022
Riccardo
United KingdomThere are no comments available for this review
Stayed in May 2022
Reviewed: July 5, 2022
Richard
United States of AmericaThere are no comments available for this review
Stayed in June 2022
Reviewed: October 24, 2021
Sam
United KingdomThere are no comments available for this review
Stayed in October 2021
Showing 1 - 16
Jerez de la Frontera, Spain
Santa Fe, USA
Seoul, South Korea
Schmelz, Germany
Dawson Creek, Canada
Irkutsk, Russia
Oswego, USA
Sihanoukville, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content