Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Susa 3 stars

Viale Argonne 14, Città Studi, 20133 Milan, Italy

#40 of 424 hotels in Milan

Guests' Choice

Review score

Based on 500 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.8

  • Location

    8.2

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 63

  • Reviewed: 5 June 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    The location of the hotel is a little bit sketchy,

    Breakfast buffet was excellent (hard boiled eggs, good cappucino, various fruits, cereals, cheese). Free bottled water (replenished everyday) and Italian cookies in the small fridge in the room. Staffs were very friendly and helpful. Free street parking. Playground about 200m from hotel. There's a supermarket right next to it.

    Stayed in June 2018

  • Reviewed: 3 June 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    They change the water in refrigerator everyday just free. And the coffee and juice is very delicious. Thank you so much, and I will repeat this hotel if I go to Milano.

    Stayed in June 2018

  • Reviewed: 11 March 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Very nice and clean rooms! Friendly and helpful staff! - we felt like every guest are important to them. Good breakfast! - buffet was always full and coffe was brought to the table. Warm welcome and good wifi!

    Stayed in March 2018

  • Reviewed: 20 February 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Nothing

    Hotel is clean and comfortable. The staff is very friendly and helpful. Good and pretty quiet location helps to relax after in the evening and at night.

    Stayed in February 2018

  • Reviewed: 23 January 2018

    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Parking place was not close. It's good to drop off my luggage before parking my car.

    It was very friendly stuff, nice breakfast! Also, we got small bottle of sparkling wine and two bottles of mineral water at the room free!

    Stayed in January 2018

  • Reviewed: 15 January 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    There was nothing I did not like about my experience at Hotel Susa.

    Very quiet, clean minimalist room. Centrally located to suit my needs during my business trip. Very friendly staff. Would definitely recommend!

    Stayed in January 2018

  • Reviewed: 26 November 2017

    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location could be better. It's not bad but not great either. A 10min walk from the train station.

    This hotel is awesome. Sooo well run place. Staff, breakfast, room, wifi...everything very good.

    Stayed in November 2017

  • Reviewed: 26 October 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Just a small issue- last day I was leaving at 6 am. Asked for some boxed sandwich and some fruit/water. Was not prepared...(I got suggestion that I could take sth from breakfast buffet but there was not much to choose an hour before it starts (whats understandable)

    For sure staff- helpful and welcoming. Room was decent, proper size and clean.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Nothing I can think of

    very nice room with very comfortable bed Nice little balcony thought weather was not sunny enough to enjoy it! Would recommend it for a visit to Milan

    Stayed in October 2017

  • Reviewed: 22 September 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    .Very clean, staff is very nice and helpful. Breakfast room and Wi-Fi are very good. location is in a quiet area near restaurants bars/coffee places. Bus or S train both have stations 5 minutes easy walking from the Hotel. From the Domo it is 45 minutes easy walking

    Stayed in September 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Outstanding little hotel, with friendly staff that go out of there way to make you welcome. Breakfast was also very good. Staff at breakfast were there to support what ever you needed.

    Stayed in July 2017

  • Reviewed: 9 July 2017

    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Slightly far from the metro station (a new very close metro station is being built)

    The room, the hospitaliy, the generous approach of the hotel (free water).

    Stayed in July 2017

  • Reviewed: 19 June 2017

    • Couple
    • Twin Room
    • Stayed 7 nights

    There are no outside areas in this hotel which in the heat of Milan can be problematic.

    Clean and comfortable hotel , friendly staff , location is fine. Trams and buses to central Milan near the hotel . Suburban railway at Forlinini 10 minutes walk and this links into the main line at Monza . Couple decent restaurants , cafes and bars close by. Wi Fi worked well. Breakfast excellent. We stayed here as it is close to where a family member lives .

    Stayed in May 2017

  • Reviewed: 2 June 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    If they can improve breakfast a little, it will be perfect. Still, it is very pleasant for a 3 stars Hotel.

    Staff is very friendly and helpful. It is 25 minutes walking to Duomo. As a worldwide business traveler, I can assure that facilities regarded as 4 stars, in many countries. I will definately stay again.

    Stayed in May 2017

  • Reviewed: 3 April 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location is horrible unless you have a car or ready to take 20-30 min bus to the center or milan's central station

    Best staff ever, facilities are modern and beautiful, breakfast was very nice

    Stayed in April 2017

  • Reviewed: 27 February 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    It is a great hotel. Located in a safe neighbourhood, very close to the city center (20 min. by bus or 30 min on foot) Hotel Susa offers a cosy place to stay at for a few nights. Everything is very fresh for breakfast, the staff is very friendly and helpful. The rooms are big, clean with big pillows/bed and are well appointed with complimentary prosecco, water and biscuits. A lovely touch! The wifi connection is very good. I highly recommend this hotel!

    Stayed in February 2017

  • Reviewed: 7 November 2016

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    The staff was extremely friendly and helpful. They reserved a taxi for us for an early flight and provided us with espresso at 5:00 am even though the breakfast room wasn't going to be open until 7.

    Stayed in November 2016

  • Reviewed: 29 September 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The staffs are very welcoming and friendly. You will feel their sincerity to welcome every guest. Hotel location though is not in center Milan but it is a very safe and nice area which it only takes 10mins to reach Duomo or any major spot.

    Stayed in September 2016

  • Reviewed: 15 July 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 1 night

    The location can be a little far from the city center (not walking distance definitely) but the public transportation is very closed however we didn't use since we had a car.

    Hotel Susa offers a perfect breakfast to the customers. I lived 6 months in Italy and I know that they do not eat much at the breakfast but the hotel's breakfast is really good. The employees in the breakfast area and reception were friendly and helpful. The receptionist helped us for buying and validating the ticket for accessing the city center by car. The room is cosy and the beds/pillows are comfortable. They put a bottle of wine as a gift in the room. In the booking.com the car parking is marked as a paid but we could find a public space and park just across the hotel.

    Stayed in July 2016

  • Reviewed: 28 June 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    A little further outside the city center so there wasn't much around in walking distance

    The staff was friendly and very helpful when it came to providing suggestions around the city. It was fairly quiet and not very busy with city traffic

    Stayed in June 2016

  • Reviewed: 18 May 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Price is steep for type of room

    Friendly welcome and very clean Nice breakfast choice and service

    Stayed in May 2018

  • Reviewed: 20 April 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    It is a family hotel run by staff that are extremely helpful and friendly

    Stayed in April 2018

  • Reviewed: 12 April 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    I've been staying every week for a while. All staff are very friendly and couldn't be more helpful. Thoroughly recommend.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    All is great

    The best 3 start we have ever been

    Stayed in April 2018

  • Reviewed: 29 October 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Location+helpfull staff

    Stayed in October 2017

  • Reviewed: 18 October 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    only the lack of a tram service, but walking was a pleasant option

    All staff were very helpful friendly and accommodating.

    Stayed in September 2017

  • Reviewed: 14 September 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    The wifi could have been faster

    Comfort was good, good restaurants in the area and the staff is very helpful.

    Stayed in September 2017

  • Reviewed: 20 August 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Location-30 min to the cathedral. I didn't feel safe in that area of the city.

    Nice hotel, very clean and comfortable.

    Stayed in July 2017

  • Reviewed: 1 August 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Excellent location and quiet. Friendly and helpful staff,

    Stayed in July 2017

  • Reviewed: 29 July 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    Nice location, close to the city center. Clean rooms

    Stayed in July 2017

  • Reviewed: 7 July 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Fantastic freshly squeezed orange juice at breakfast.

    Stayed in July 2017

  • Reviewed: 18 June 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    everything was perfect. probably breakfast could be improved.

    good value for money. a simple, small hotel but well mantained, clean and comfortable.

    Stayed in June 2017

  • Reviewed: 14 May 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was fresh and delicious. Staff were incredibly friendly and helpful. Shower had amazing acoustics.

    Stayed in May 2017

  • Reviewed: 25 April 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    size of room

    stuff

    Stayed in April 2017

  • Reviewed: 16 March 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    Sometimes AC didn't work and it was heat in the room.

    The room was was really clean and nice :)

    Stayed in March 2017

  • Reviewed: 26 December 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was very hard. The wifi wasn't working.

    The location and breakfast was great.

    Stayed in December 2016

  • Reviewed: 2 November 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    Brekfast

    Nice room and staff

    Stayed in November 2016

  • Reviewed: 27 October 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A very pleasent and comfortable hotel in Milano. Everything you need in a big City. I can highly recommand the hotel.

    Stayed in October 2016

  • Reviewed: 24 September 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Nothing

    Very good breakfast. Good location and hotel very modern

    Stayed in September 2016

  • Reviewed: 19 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    No tea coffee making facilities in room

    Stayed in September 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff Breakfast Comfortable Room Minibar offering

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 May 2016

    • Leisure trip
    • Family with older children

    The location was a little far out, but very close to the friend we were visiting and with good links to Linate airport and the city centre, so not a problem for us.

    The staff were very friendly and helpful, especially in a foreign language. The rooms were well apppointed with complimentary prosecco a lovely touch. Very extensive breakfast bar.

  • Reviewed: 30 April 2016

    • Leisure trip
    • Family with young children

    Nothing really, almost perfect!

    Very friendly and helpful staff, nice size, quiet neighbourhood, super clean room and public area, close from tram and bus stop to access Milano Centrale station.

  • Reviewed: 7 April 2016

    • Business trip
    • Solo traveller

    - breakfast room is small indeed but the ladies there are very caring of customers and very efficient.

    - came back after week end and one more time confirm the good things experiences. Clean rooms, modern, excellent wifi and great breakfast - stuff is kind and the lady at reception is lovely and nice looking !

  • Reviewed: 2 March 2016

    • Leisure trip
    • Couple

    Smaller but very clean and renovated room with comfortable bed. Rich breakfast offer, friendly staff. Hotel is not in the center of Milano but there is a good connection by public transport, bus and tram stops are nearby.

  • Reviewed: 12 January 2016

    • Leisure trip
    • Couple

    Nothing to dislike!

    It is a great hotel. Everything is very fresh for breakfast, personnel is very kind and the parking on the hotel parking spot is free.

  • Reviewed: 12 August 2015

    • Leisure trip
    • Couple

    Nothing really. It was a wonderful place to spend our last week in Milan. Definitely we would choose Hotel Susa again if/when we had the chance!

    The modern design and comfort of the rooms and the great staff. The rooms are also sound-proof -- great for a good night's rest!

  • Reviewed: 29 July 2015

    • Leisure trip
    • Couple

    WiFi was a bit temperamental upstairs but it worked well in reception.

    Breakfast staff very friendly and helpful, ditto reception. Duomo and Expo public transport very accessible (make sure you sort tickets out first, hotel reception will help). Good restaurants and bars in walking distance.

  • Reviewed: 6 May 2015

    • Business trip
    • Solo traveller

    The staff were extremely friendly and helpful. In particular the young lady at Reception went out of her way to help with MilanoCard and transport problems.

  • Reviewed: 8 January 2015

    • Leisure trip
    • Couple

    Nothing to dislike.

    Well situated in terms of travelling into the city. Good transport links. Very friendly staff and particularly helpful. Accommodation very clean and comfortable. Breakfast typically continental and certainly adequate.

  • Reviewed: 11 May 2016

    • Leisure trip
    • Couple

    Modern place, respect for the clients, very good breakfast, very clean, good position .

    Everything

  • Reviewed: 9 April 2016

    • Leisure trip
    • Family with older children

    Nothing

    everything was great, staff at reception with fluent English , not usual in Italy

  • Reviewed: 23 November 2015

    • Leisure trip
    • Solo traveller

    The park outside the window is currently under some kind of construction. Noise begin by 8AM.

    Breakfast good! Free mini bar.

  • Reviewed: 22 November 2015

    • Business trip
    • Couple

    Lovely and super friendly staff

  • Reviewed: 22 October 2015

    • Leisure trip
    • Couple

    Location great with direct access to Milan centre by bus

  • Reviewed: 30 August 2015

    • Leisure trip
    • Family with older children

    Lack of vegetables at the breakfast.One day , half an hour before the end of breakfast there was no more bread.

  • Reviewed: 26 August 2015

    • Leisure trip
    • Family with older children

    Nothing

    Nice hotel staff very nice

  • Reviewed: 19 August 2015

    • Leisure trip
    • Couple

    Free wireless kept intrerupting

    Nice , clean in good position and good breakfast.

  • Reviewed: 16 August 2015

    • Business trip
    • Solo traveller

    staff, cleanliness

  • Reviewed: 15 August 2015

    • Leisure trip
    • Couple

    Airconditioning gave a strange smell in to the room

    Nice quality for the deal we got. Nice clean room, staff were lovely and breakfast was very nice.

  • Reviewed: 28 June 2015

    • Leisure trip
    • Group

    Seemed a small bit away from the main sights but the bus was very convenient.

    Complimentary cookies and drinks in the minibar.

  • Reviewed: 29 March 2015

    • Business trip
    • Solo traveller

    Courtesy

  • Reviewed: 29 March 2015

    • Business trip
    • Solo traveller

    Parking, breakfast, personal

There are also 43 reviews without text. These impact the overall review score.

Showing 1 - 63

Guests also reviewed these properties: