Via Mezzavia 20, 35036 Montegrotto Terme, Italy
#11 of 36 hotels in Montegrotto Terme
Guests' ChoiceBased on 169 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
8.7
Facilities
8.8
Staff
9.1
Value for money
8.6
Free WiFi
8.3
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End of dialog contentReviewed: 14 February 2024
Susan
ItalyWonderfully relaxing stay in a tastefully refurbished hotel which has kept its mid-century vibe- excellent spa services. Convenient location for the station, with trains to Padua, Venice, Bologna.
Stayed in February 2024
Reviewed: 12 February 2024
Vitalii
Portugalwonderful hotel. Wonderful helpful staff. Special thanks to Manuel, he will always help and advise to ensure your stay is top notch. Good breakfast, perfect cleanliness. Very good SPA. And be sure to go for a massage with Roberta, she is a magician. We will come again. See you soon and all the best to you. Thank you very much.
Stayed in February 2024
Reviewed: 8 February 2024
Louise
United KingdomGreat breakfast and the staff were helpful and friendly. The outdoor pool was a real favourite.
Stayed in February 2024
Reviewed: 30 January 2024
Chrysi
CyprusNot many things to do nearby. Montegrotto was quite small and very quiet. Massage was not what we expected.
The thermal pools were very good and at very good temperature . Our room was very comfortable. . Breakfast was very good.
Stayed in January 2024
Reviewed: 18 January 2024
Alessandra
Italythere were no milk-free cakes; too many smartphones in the swimming pool area; acqua gym music is irritating
almost everything
Stayed in January 2024
Reviewed: 29 December 2023
Ruta
LithuaniaMy favorite place for a short break, amazing pools, food ( breakfast, dinner), and rooms. I'm not looking for another place. On Saturday evening the hotel treats you with great buffet food and live music that makes you want to dance.
Stayed in November 2023
Reviewed: 26 December 2023
Kseniia
ItalyIt seemed like the pools were a little bit too crowded at the certain times of the day.
The hotel is comfortable and nice, the mountain views are amazing. We especially enjoyed the dinners, the dishes were small, but delicious. I can also recommend the massage in the beauty center.
Stayed in December 2023
Reviewed: 5 December 2023
Tonio
CroatiaReally close to Y40 pool, that was important to me. I didn't have time to visit spa, but everything else was excellent. Great staff. I will come again.
Stayed in December 2023
Reviewed: 25 October 2023
Annemarie
AustraliaOne night staff member at front desk very rude. Reported to manager. Hotel getting old and needs repair and refurbishment
Excellent staff. Beautiful pools .
Stayed in October 2023
Reviewed: 24 September 2023
Mathew
AustriaOur room was at the front of the hotel immediately over the bar area and after dinner there was music in the piano bar which was quite loud and went on quite late. Not the best location for a room if you want an early night. The Aircon didn't seem to make much difference to the temperature in the room so it was not an option not to open the window but the music didn't help the peace even if the open window helped them temperature.
The place was amazing, reminded us of staying in Singapore rather than Italy, with the palm trees out front and the green lawns around. The reception staff were friendly, as were the staff everywhere else. The pools were warm and warmer, not crowded, with various options to pummell tired shoulders after a long drive - lovely. The garden with the sun loungers was quite attractive to walk through and again not too crowded, all well arranged. It was a Saturday and on Saturdays they have a welcome drink and accompanying food prior to dinner. This was a big surprise. We thought it would be just a drink then go into dinner but no, there were trays of "finger" food and choices of sparkling wine, Aperol or a non alcoholic option. All free and as much as you like. Then came dinner, we had opted to include dinner, it was a choice of 4 options for each of the 2 courses and then dessert. After the welcome drink we all waited to go into the dining room. The food was good and plenty of it, we had a wonderful girl/lady looking after us called Francesca. Breakfast was very good.
Stayed in September 2023
Reviewed: 14 September 2023
Fabrizio
United KingdomWe had a lovely room, the pool and grounds were delightful, and the breakfasts were great. The staff was very accommodating and friendly. The location was perfect to visit nearby tourist attractions, such as Venice or Mantua. I forgot my wallet at the hotel, and it was returned to me by post, with all the content intact, including cash. I was most impressed with the staff and service in general. I would highly recommend this hotel!
Stayed in July 2023
Reviewed: 10 September 2023
Viktoriia
United StatesExcellent
Stayed in September 2023
Reviewed: 9 September 2023
Thaddeus
United StatesThe in-room safe is somewhat archaic and employs a large key that is on the room key keyring. If one is concerned about the items one has deposited in the safe for safe-keeping, one must walk around with the key. The better solution is the state-of-the-art programmable safe.
Very nice spa hotel, exceptionally close [walking distance] to the train station. Despite its closeness to the train station, the room was VERY quiet [even with the porch door open]. The swimming pools are exceptional. My wife enjoyed her massage at the spa facility. Breakfast was ample with many selections, and dinner in the dining room was very nice. Nice grounds for walking.
Stayed in September 2023
Reviewed: 7 September 2023
Viktoriia
United Statesbreakfast was excellent
Stayed in September 2023
Reviewed: 1 September 2023
Elisabet
SpainIf there is anything.... my pillows were a little bit to high compared to what I am used to. Not dramatic though. Shower was rather small and I am small... Besides that, it is difficult that you dont enjoy your stay 😊
Generaly speaking people in Italy are extremely nice but at this hotel it goes beyond, the people working there are a gem and makes your stay heaven. They take care of you and your stay. Best customer care I have seen in years. The massages were fantastic and very relaxing, quality price very good compared to other european countries. Very silent and quiet room areas; I think this is the first hotel were I did not hear any slamming doors from other rooms, or anyone walking up and down the corridor, nor did I hear a sound from other rooms. Very relaxing indeed. Food was very varied, nice selection of daily cheese, fruit, you will earn some "positive" weight 😉 Real italian food and recepies, savoury, comfort food. Very nice and useful to have bikes for free to go around this beautiful and peaceful town. Garden, Spa, swimming pools and sauna are comfortable, relaxing areas, clean. The Hotel Ambiente is family oriented, couples of all ages, some solo travellers, all to enjoy and have some relaxing, no stress, quietness time.
Stayed in August 2023
Reviewed: 30 August 2023
Sheree
NetherlandsThe mattress on the beds were quite hard. We did not get a lot of information when checking in, for example how to book a massage, that a reservation for the restaurant was necessary, this would've been more useful.
The hotel is very well kept and the rooms (executive suite) are spacious and clean. We had a nice view of the mountains as well which made it beautiful to wake up to. The swimming pools are really nice and it is a relaxing space. Exceptional was the staff (the woman from the reception). I ended up getting sick a couple of days and the staff was so kind to offer roomservice for both breakfast and dinner, that really helped a lot. The food from the restaurant is sublime, for a good price you will get a 3/4 course dinner and everything is delicious. The breakfast is extensive with lots of choices.
Stayed in August 2023
Reviewed: 6 August 2023
*oa*
NetherlandsThe bed was a bit hard for my liking. Cicadas noise was overwhelming at first, but then I got used to it and found it rather soothing.
It was a recreational trip and I stayed at the hotel most of the time and I totally loved it! Food: is the highlight of the trip. I had breakfast and dinner, and everything was so unbelievably tasty! Pools, saunas and wellness: are the second highlight of the trip. All very clean and comfortable: soothing thermal water, aromatic hammam, professional massages. Will additionally mention the staff everywhere in the hotel: all very nice and friendly, very helpful and understanding, always smiling. They made this a great stay!
Stayed in August 2023
Reviewed: 4 August 2023
Anne
IrelandNothing
Breakfast was excellent. Lots of choice. Staff were extremely pleasant and helpful. Proximity to train station was very convenient for travelling into Venice. The swimming pools and facilities around the pool were superb.
Stayed in July 2023
Reviewed: 2 August 2023
Lorenzo
Italyall was good
Beautiful hotel , Great location, staff and people all around welcoming and ready to help. Nice pool and access to other spa in the area, the food was very good. I wish i could have stayed more.
Stayed in July 2023
Reviewed: 29 July 2023
Tim
United KingdomThe hotel evening menu wasn’t to my taste but I’m fussy so more my issue, plenty of nice restaurants within walking distance
Nice location , small but friendly very welcoming staff very helpful and pools enjoyable
Stayed in July 2023
Reviewed: 22 July 2023
Stephen
United KingdomGreat outdoor space with 2 large swimming pools and grounds to explore
Stayed in July 2023
Reviewed: 20 July 2023
Peter
NetherlandsSteamroom and cold water area could be improved.
Breakfast was great. Pool area very good and nice warm water. Will definitely come back👍
Stayed in June 2023
Reviewed: 3 July 2023
Tanasie
Romaniaclean, helpful staff, the pancakes at breakfast were really good
Stayed in July 2023
Reviewed: 1 July 2023
Albert
CanadaDinner food.
Absolutely Everything!!!
Stayed in June 2023
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