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Reviews of Grand Hotel Terme 4 stars

Piazza Italia 8, 53042 Chianciano Terme, Italy

#55 of 83 hotels in Chianciano Terme

Guests' Choice

Review score

Based on 498 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.9

  • Location

    7.8

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    7.2

  • Free WiFi

    7.5

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Showing 1 - 12

  • Reviewed: 30 October 2017

    4.6
    Good that it was only 1 night
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    For the price that is asked the standard is absolutely not acceptable! The room was made in 70'ties/80ties. The bathrobe was not clean. All old and it was like'' turn back in time''.

    The only thing that I liked was a cocktail in a mini bar and breakfast.

    Stayed in October 2017

  • Reviewed: 13 October 2017

    5.0
    The room seemed to have been refurbished unlike the rest of...
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    The pictures in Booking.com were quite a bit misleading. Diner seemed too expensive for the what was presented. At breakfast, there was always a gentleman (looked like the 'boss') chatting loudly with the staff.

    The room seemed to have been refurbished unlike the rest of the hotel.

    Stayed in October 2017

  • Reviewed: 30 August 2017

    7.5
    Pool with a view in Tuscany
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    The spa was nice but a bit small. A couple getting very intimate made it hard for us to enjoy the small space in the spa pool. Awkward

    Lovely room, lovely room from the pool at the top, nice spa.

    Stayed in August 2017

  • Reviewed: 26 July 2017

    2.5
    Chianciano Terme is disgusting. This hotel is gross and a rip-off
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    This location was recommended by booking.come as an alternative to Montepulciano, and it nearly wrecked our holiday. Chianciano Terme is a post apocalyptic nightmare of decrepitude and dilapidation. No one in their right mind would ever choose to stay here. My son and I were both injured by this hotel's negligence. The Therme is a 10 mins walk uphill past abandoned hotels and rubbish and the therme itself is in disgusting condition. We checked out 2 nights early, losing 400 euros in the process, but saving our holiday. I am thoroughly disgusted and disappointed by booking.com and will never use those site again.

    Stayed in July 2017

  • Reviewed: 25 June 2017

    10
    The spa was clean and nice.
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    The spa was clean and nice. Not too large but we didn't encounter many other guests. The rooms and the hotel are a bit outdated but spacious clean and comfortable. The staff was great. The location is perfect to walk to outer terms and sensorial terms very close by. Close for a drive to montepulciano.

    Stayed in June 2017

  • Reviewed: 4 June 2017

    9.6
    Excellent hotel and spa!!!!
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 3 nights

    Nothing to say, really.

    Large bed, our room had a bathroom and a powder room (excellent), very sound proof rooms, great benessere facilities. Breakfast was very good and had an excellent variety, more like a great continental breakfast. We had dinner one night and was very good. Staff very friendly and always available to help. Happy hours very good with great suggestions from the bar server. We will be going back in the future. Parking in site always available. Very close to Montepulciano and Perugia to visit.

    Stayed in June 2017

  • Reviewed: 27 June 2018

    8.5
    bed was nice , bathroom very new the room overall fantastic ...
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    bed was nice , bathroom very new the room overall fantastic , but it was not the one showed on the picture when booking

    Stayed in June 2018

  • Reviewed: 17 March 2018

    5.4
    Friendly hotel personal
    • Leisure trip
    • People with friends
    • Double or Twin Room with Spa Access
    • Stayed 7 nights
    • Submitted via mobile

    All the rest

    Friendly hotel personal

    Stayed in March 2018

  • Reviewed: 15 December 2016

    3.3
    SPA.
    • Business trip
    • Solo traveller
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    Bed was totally uncomfortable. Bathroom wasn't clean very well (there were signs of poo in the WC). And the structure is very old.

    SPA.

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 March 2016

    4.2
    Spa experience was ok but the pool is very small and gets...
    • Leisure trip
    • Group

    Staff were obnoxious and unhelpful, I travelled with a male friend and we booked a twin room and on arrival we were given a double room. When I spoke to reception the lady said it was impossible to change rooms. I told her that it was 2 single beds and that they could be split.....she said that the maid had gone. After several mins of arguing a maid walked past and she said she had no problems to split the beds and put sheets on. Overral the place is run down, not enough parking, Unhelpful staff and it smelt.

    Spa experience was ok but the pool is very small and gets over crowded.

  • Reviewed: 10 May 2015

    7.9
    Don't let the facade to spoil the impression of this...
    • Leisure trip
    • Couple

    I would suggest to change hairdryers in the room with something more modern and add kettle woth tea and coffee, standards of 4stars hotel in europe!

    Don't let the facade to spoil the impression of this hotel! despite the outside isn't that modern ,the inside is well kept and clean which is quite important! The hotel has a great spa and pool, breakfast comes with a large choice of cold food and rooms are clean and nice! Staff is excellent!

  • Reviewed: 16 January 2016

    10
    La SPA dentro l hotel
    • Leisure trip
    • Couple

    La SPA dentro l hotel

There are also 2 reviews without text. These impact the overall review score.

Showing 1 - 12

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