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Reviews of Hotel Tonic 3 stars

Via Mariano Stabile 126, Ruggero Settimo, 90139 Palermo, Italy

#17 of 74 hotels in Palermo

Guests' Choice

Review score

Based on 534 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    7.1

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Showing 1 - 75

  • Reviewed: 12 October 2018

    10
    Breakfast was great
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The steps from the elevator to the floor. You go up in the elevator and then walk down 7 to 8 steps to your floor. The steps from the entrance to reception.

    Breakfast was great

    Stayed in October 2018

  • Reviewed: 9 October 2018

    10
    Easy to walk to restaurants and shopping.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    We had a first floor room (101) on the corner of the building, both vehicle and pedestrian traffic were extremely loud. It’s not the hotel’s fault but I would recommend a room on one of the higher floors to dampen the noise

    Easy to walk to restaurants and shopping. Great staff and great breakfast.

    Stayed in October 2018

  • Reviewed: 3 October 2018

    6.7
    Over priced hotel. Too many petty economies,
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Poor breakfast. No fruit juice; just the awful sugar and syrup gloop which tastes foul. Watered down yoghurt. Lack of choice. Poor cooked breakfast; why bother? Provide more variety instead. 2 man lift. Plenty of steps up and down to get to lift, to get into breakfast room. Room and waiter service inconsistent. Electric points don't quite match Euro adapter plugs. Never had this before. However very good reception staff provided alternative. Room was large but old fashioned. No drawers for clothes. A very overpriced hotel.

    Excellent reception staff.

    Stayed in September 2018

  • Reviewed: 30 September 2018

    7.5
    In the business centre, close to most things
    • Leisure trip
    • Solo traveller
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Elevator doesn’t line up with floors, I had to carry my luggage up and down all the time. The staff didn’t offer to help either. As it was close to city centre, it was very very noisy at night. Be aware if you have sleeping problem.

    In the business centre, close to most things

    Stayed in September 2018

  • Reviewed: 29 September 2018

    9.2
    value meets cost.
    • Business trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    n/a

    The staff was very helpful, friendly and quite informative. The facilities need an upgrade, which they are in the process of completing. However, the hotel is very clean and with great staff... Breakfast above average.

    Stayed in September 2018

  • Reviewed: 25 September 2018

    8.3
    Fine hotel, great location but take your ear plugs!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    This is a very noisy location. In spite of the room's soundproofing we were disturbed by noisy scooters, motorbikes and loud music from cars with their windows open. This was more of a problem one night when there was a local street festival which went on into the early hours, other nights weren't so bad.

    We enjoyed our stay at hotel Tonic. The location is perfect for exploring Palermo with all the main attractions within easy walking distance. There are lots of local bars and restaurants. The room was well appointed and there was the additional bonus of a small balcony overlooking the busy street. The shower and bathroom were small but everything functioned very well. The breakfast was of the typical Mediterranean buffet type and was excellent.

    Stayed in September 2018

  • Reviewed: 23 September 2018

    9.5
    Lovely hotel in a very nice part of the city. Would definitely recommend to others.
    • Leisure trip
    • Solo traveller
    • Economy Double or Twin Room
    • Stayed 7 nights

    Room could have been a bit quieter.

    The hotel is located in a very pleasant area of the city at the edge of the new town with a good selection of restaurants and bars in the surrounding streets. The hotel retains the period features of the original Liberty building while at the same time being modern and comfortable. The breakfast buffet was excellent and the staff friendly and helpful.

    Stayed in September 2018

  • Reviewed: 22 September 2018

    9.6
    Pleasant and relaxing.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The elevator was added quite some time after the construction, so you have to go up or down a few steps to reach your floor. However help can always be requested if you have heavy luggage.

    The hotel is nicely located. Some people may prefer a hotel closer to the Norman palace, but we did not. There are very convenient buses to get there and we prefer less touristy areas. The buffet breakfast was included in the price of the room and was abundant and of very good quality. There are many restaurants around. One of them was excellent and very gourmet (Bebop), located at 2 minutes from the hotel.

    Stayed in September 2018

  • Reviewed: 9 September 2018

    8.5
    Great central city-break location
    • Leisure trip
    • Family with young children
    • 3 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Out-dated decor and furnishings, no lounge or bar in hotel.

    Location is a few minutes walk from Teatro Massimo, with great bars and restaurants close by. Breakfast really good, fab cappucino.

    Stayed in September 2018

  • Reviewed: 21 August 2018

    7.5
    Location is good.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Although it was written that private parking is possible with extra fee, the parking house is several blocks away and you should go and find it by your self. Didn't want to do that so left the car on the street. But private parking was actually one important aspect why we decided to book Hotel Tonic. Breakfast could be better.

    Location is good. Rooms are big and clean.

    Stayed in August 2018

  • Reviewed: 15 August 2018

    8.8
    Clean, good hotel, scilent, really versatile (something for everyone!) breakfast. I would recommend.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 5 nights

    If there is anything to improve.. Maybe the room atmosphere could have been a bit better designed, it was quite "modest" and there was nothing old left.. after all it is an old beautiful building with more than 4 m high ceiling in the rooms! The lights were quite poor, but all in all it was very good for sleaping (the room had good window shields and so the room was dark enough). The room was very spacious, it could have fitted some nice lounge-chairs etc, would have been nice to sit down and relax, after all there was space enough for some chairs.

    I loved the breakfast. In Italy it normally is only some sweet pastries etc, but in Hotel Tonic it was a lot more. Also the breakfast waiter (sorry not to know his name) was very proficient, good and always had a smile on his face. The staff was nice, the check out was supposed to be at 11:00, but we got to keep the room untilm 12:00, without extra cost. Also the room was very spacious, the bed was comfortable, the hotel was very scilent! I have nothing to complain, very happy about my choice!

    Stayed in August 2018

  • Reviewed: 15 August 2018

    7.5
    Nice place.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice place. Very close to city center. Very kindly girl in reception is ver helpful and kindly. Room is nice and clean. Breakfast is also good. There is no otopark but there is a garage very close and they come and take your car. Daily fee is 14 Euro.

    Stayed in August 2018

  • Reviewed: 23 July 2018

    10
    The staff accompanied our requests for three beds for our 14...
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The AC was not very strong. The elevator is small and slow. Nether of these were deal killers for us. I would stay again!

    The staff accompanied our requests for three beds for our 14 year old boy and 9 year old girl and my wife and I. We received a suite. The breakfast was great and the dining area is very nice.

    Stayed in July 2018

  • Reviewed: 17 July 2018

    7.9
    Spacious and nice near the main theater and not far from the railway station.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    All night and all day some kind of drainage system provided some noise. It sounded like a washing-machine continuously being on, therefore we had to cope with this noise. I don't say it was intolerable but this is not something you want to hear in a hotel.

    Spacious room with large TV and good air conditioning.

    Stayed in July 2018

  • Reviewed: 1 July 2018

    8.3
    Average,forgettable hotel in great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Description said lift.But,numerous steps up to reception,also steps to lift,lift stops between floors so luggage has to be carried up and down a lot of steps,should be clearer on hotel description as there are no ramps

    Location,

    Stayed in June 2018

  • Reviewed: 6 June 2018

    8.8
    Pleasant. Lovely staff, especially serving breakfast. Nothing too much trouble.
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very big step up into bathroom which could not be made smaller because of drainage from shower. However a little difficult in the dark in the night. Also shower leaked water when 2 people showered one after the other. Bigger wardrobe needed with more hangers. Also noisy from street on Saturday night.

    A large room with a King size bed. Efficient air con. Really comfortable bed . cleaning staff excellent. Plenty of space for putting things. Liked having hot drinks available. Towels etc. Changed regularly.

    Stayed in June 2018

  • Reviewed: 16 May 2018

    9.2
    Good stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The noise on the street was dreadful, but this might have been because we received a groundfloor room.

    Comfortable beds, big room, great breakfast and very good location.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    10
    pleasant
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    maybe you could change the towels .otherwise everything was correct for the price paid :location, the staff,the room.

    the croissants were good and so were the beds

    Stayed in May 2018

  • Reviewed: 18 April 2018

    6.3
    The room was very spacious
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is situated on a crossroad, so it is very noisy even at night and the air isn’t fresh because of all the old cars driving around. When we arrived at 5 pm our room wasn’t ready though check in starts at 12. We had to wait after a long journey with 2 children. The man at the reception could have been more friendly.

    The room was very spacious

    Stayed in April 2018

  • Reviewed: 27 March 2018

    10
    Highly convenient for a City break as centrally located.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 5 nights

    The Hotel is in the middle of a city so there is traffic noise. After all it is Italy where cars horns are for using and drivers do…..often. Closing windows and using air conditioning at night helps if you are a country dweller and not used to city sounds. Otherwise the rooms are quiet and comfortable.

    The friendly staff were so helpful and breakfast was made all the brighter by our waiter who offered us suggestions for things we could do and made us feel very welcome during our conversations. There was plenty to eat for breakfast and something which I really appreciated was that the hotel and rooms were very clean. I am happy to recommend this hotel for both comfort and friendliness.

    Stayed in March 2018

  • Reviewed: 11 March 2018

    10
    The staff was extremely polite.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really...

    The staff was extremely polite. We arrived early in the morning to Palermo, and they had our room ready by 8 am, instead of the usual 15:00. The location is very good, within walking distance to the historical center of the city, and still close to the docks (we arrived by ferry, so this was a plus)

    Stayed in March 2018

  • Reviewed: 8 January 2018

    8.8
    Large room, which was great.
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 6 nights

    Bathroom could have done with the mould removed from the tiles.

    Large room, which was great. Air conditioning/ heating was available. Good soundproofing considering we were just on a busy street. Breakfast were good (choice of cakes, hams, eggs, bread, jams, cold drinks etc), coffee and hot chocolate freshly made were lovely. Staff were informative, helpful and friendly. All in all, a great stay.

    Stayed in January 2018

  • Reviewed: 8 November 2017

    7.5
    Very spacious room, with two (small) balconies.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Small things were not in perfect condition. For example, toilet seat was broken/moving. Breakfast was larger than typically in small hotels in Italy, but still quite small in variety. Tee tasted coffee (coffee and hot water thermos looked the same, so they had had coffee in both thermos). Right after our visit they started a renovation in breakfast room, and the room looked like it needed one.

    Very spacious room, with two (small) balconies. It was big enough to be two rooms, and we didn't even need the other. Two airconditioners.

    Stayed in October 2017

  • Reviewed: 8 October 2017

    10
    Palermo is a wonderful city to visit and Hotel Tonic is a great value for money hotel to stay in.
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Steep set of steps up to reception.

    Good location, near to historical centre, loads of reasonably priced restaurants and quite at night. Staff were lovely, helpful and courteous.

    Stayed in October 2017

  • Reviewed: 8 October 2017

    8.8
    Excellent value. Location handy for shops and bars but a fair walk from the Cathederal.
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    It is on a busy road so windows really needed to be closed most of the time to cut out noise.

    Spacious room with a small balcony. Excellent shower. Good aircon.

    Stayed in September 2017

  • Reviewed: 28 September 2017

    9.6
    Outstanding staff.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Outstanding staff...excellent location in Palermo -incredibly large room. They cater to your every need with courteousness and a smile. I was leaving for an early morning trip to Mt.Etna and I was well rested. Even though I checked out I left a bag there that I did not pick up until 12 hours later.The Hotel has a stately appearance and old world charm.

    Stayed in September 2017

  • Reviewed: 16 September 2017

    6.7
    Perfect location & helpfull staff. Don't count on breakfast..
    • Leisure trip
    • Solo traveller
    • Basic Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was uneatable. Omlet or sausages were cold or even was not there; no fresh vegetables; in general -very poor selection & quality of food served. I ended up having glass of water and locally picked figs for breakfast, had to go to other wonderful cafe/bakery for a goos coffee and fresh pastries. My room was pretty noisy, bed was not comfortable.

    Staff was very friendly and helpful. One gentleman arranged a restaurant for my birthday dinner with special care & considerations. Others were also very nice & helpful by informing about restaurants, places to see, etc.

    Stayed in September 2017

  • Reviewed: 28 August 2017

    6.3
    Location is very good, walking distance to the buss stop...
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 3 nights

    Poor wifi.... connection (pasword) changes every 24 hours and even earlier, no parking, I told to administrator that the refrigerator is broken in our room (did not freeze), and he promised me to solve the problem but when I came back to room situation was not changed.

    Location is very good, walking distance to the buss stop that goes to the Airport (the first buss 4:15 a.m.), good connection with public transport, room and bathroom were very good cleaned each day, good breakfast offer

    Stayed in August 2017

  • Reviewed: 12 August 2017

    10
    Palermo 2017
    • Solo traveller
    • Basic Single Room
    • Stayed 1 night
    • Submitted via mobile

    It need more information about what bus to take to get there.

    The roon was nice and clean including the bathroom, it has a tv and A/C and works very well, I will stay again. The breakfast was great.

    Stayed in August 2017

  • Reviewed: 14 July 2017

    6.7
    If you stay one night, it is okay.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    - Bed had a big stain at leg area - Bathroom floor was not clean - Towels had some stains - AC was "smelly" -> So we didnt use it and opened the window. -> very loud traffic, nearly all night. - Breakfast buffet was big, but not tasty. Bad coffee.

    - We could Check-in about 2 hours before - Helpful receptionist - Good location for town exploration

    Stayed in July 2017

  • Reviewed: 24 June 2017

    9.6
    A good place to stay in Palermo's centre
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Travelling into and out of Palermo. Once there, we stayed there, and planned our trip to see attractions on the outskirts either on the way in or the way out.

    The staff — very helpful

    Stayed in June 2017

  • Reviewed: 28 May 2017

    8.3
    Nice location
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit noisy both from the street and from the staircase.

    The breakfast was great. The location is very nice: Teatro Massimo and Capo Market are very close

    Stayed in May 2017

  • Reviewed: 19 April 2017

    8.8
    Nice hotel in good location
    • Leisure trip
    • Solo traveller
    • Basic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi was a little bit slow.

    Very good location,near to Politeama Theater where airport shuttle stops. Also near to Main Street, shopping area and restaurant area. Hotel is in charming historical apartment! Staff was helpful and professional.

    Stayed in April 2017

  • Reviewed: 10 April 2017

    9.6
    Wonderful place with friendly and helpful staff.
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 5 nights

    The short period of wifi password - 30 hours. You have to ask for new one every second day.

    The breakfast was perfect and the staff was super kind and helpful.

    Stayed in April 2017

  • Reviewed: 10 April 2017

    10
    We enjoy the gardens nearby. I think we have been there twice now. Wonderful.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    If you had parking solutions, we would think of a return trip.

    We have stayed in the Tonic Hotel before and enjoyed it. The big problem is parking as you, no doubt, know.

    Stayed in March 2017

  • Reviewed: 21 March 2017

    8.8
    Newly renovated room and bathroom. Decent breakfast.
    • Leisure trip
    • Solo traveller
    • Double Room - Single Use
    • Stayed 2 nights

    The wifi password is issued by a wifi terminal valid for 30hours(one password one device). So if more than one device you need another password and if more than one night, you know the drill.

    Easy and fast check in. Clean, newly renovated room and bathroom with a balcony. Two big windows. Decent size room with a fridge. Wide spread for breakfast - cereal, juices and milk, tea and coffee, various fruits, cheese, ham, bread, hard boiled eggs, cakes etc.

    Stayed in February 2017

  • Reviewed: 22 February 2017

    9.2
    Great location, great staff, clean room, breakfast that...
    • Leisure trip
    • Solo traveller
    • Double Room - Single Use
    • Stayed 3 nights

    Great location, great staff, clean room, breakfast that includes things other than cake, and about as quiet as it gets in Palermo. Will definitely stay here again.

    Stayed in February 2017

  • Reviewed: 1 November 2016

    9.6
    Nice clean hotel in Palermo Sicily
    • Leisure trip
    • Solo traveller
    • Executive Double or Twin Room
    • Stayed 1 night

    It is quite a distance from Palermo Central Station and took me about 25 minutes to walk. The room appears to be recently renovated and nicely decorated. The hotel is located close to the port where I took the overnight ferry to Naples. The breakfast offers a good selection of fresh fruit, pastry, scrambled egg, ham and cheese,...... I really like the pies.

    Stayed in October 2016

  • Reviewed: 22 September 2018

    8.8
    Comfortable, clean staff helpful and friendly
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable

    Location suited us., staff were friendly and helpful. Room was clean

    Stayed in September 2018

  • Reviewed: 20 September 2018

    10
    Location, clean & breakfast
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, clean & breakfast

    Stayed in September 2018

  • Reviewed: 8 September 2018

    8.3
    Great breakfast!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Great breakfast! Helpful 24 hour staff. Close to bars & restaurants

    Stayed in August 2018

  • Reviewed: 30 August 2018

    9.6
    Excellent location, good value
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Air conditioning water leaked on balcony.

    Good breakfast. Car parking facilities good.

    Stayed in August 2018

  • Reviewed: 16 August 2018

    9.2
    Nice food, good service, not expensive, perfect city
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Nice food, good service, not expensive, perfect city

    Stayed in August 2018

  • Reviewed: 26 July 2018

    9.6
    A good place!
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi a little bit poor

    Very clean and large room and bathroom Breakfast good, with a lot of things Staff kind

    Stayed in July 2018

  • Reviewed: 17 July 2018

    10
    Very central hotel
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The wifi wasn't working really well

    Location and cleanliness

    Stayed in July 2018

  • Reviewed: 16 July 2018

    6.7
    Good location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Good location

    Stayed in June 2018

  • Reviewed: 23 June 2018

    9.2
    Good location, nice for a short stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    parking is not that close, but staff was helpfull to arrange for a pick up. so not a problem

    Good location, close to old town, walking distance.

    Stayed in June 2018

  • Reviewed: 14 June 2018

    10
    The best place to have a rest.
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Perfect location

    Stayed in June 2018

  • Reviewed: 13 June 2018

    8.8
    Very clean
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    To much noise from the trafic

    Very clean

    Stayed in June 2018

  • Reviewed: 19 May 2018

    8.8
    The bed was very comfortable.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    The street noises went on all night...fault of the location.

    The bed was very comfortable. It was the nicest hotel bed that I ever had.

    Stayed in April 2018

  • Reviewed: 19 May 2018

    10
    Location is perfect, staff is helpful, rooms are stunning
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is perfect, staff is helpful, rooms are stunning

    Stayed in May 2018

  • Reviewed: 23 April 2018

    7.9
    Very good breakfast.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed very hard old do with new pillows!

    Very good breakfast. Friendly helpful staff

    Stayed in April 2018

  • Reviewed: 18 April 2018

    9.6
    Good hotel for visiting Palermo.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    WiFi logon process very frustrating.

    Helpful staff. Convenient location for visiting. Easy access with city buses.

    Stayed in April 2018

  • Reviewed: 15 February 2018

    10
    I would absolutely return.
    • Leisure trip
    • Solo traveller
    • Executive Double or Twin Room
    • Stayed 3 nights

    Just excellent and clean, spacious, great shower, helpful staff.

    Stayed in February 2018

  • Reviewed: 5 November 2017

    5.8
    Good location but rather tired decor
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Tired décor, breakfast

    Location, some helpful staff

    Stayed in October 2017

  • Reviewed: 4 November 2017

    9.6
    Good value for money
    • Leisure trip
    • Solo traveller
    • Double Room - Single Use
    • Stayed 1 night
    • Submitted via mobile

    Basis breakfast

    Super lokation Very clean

    Stayed in October 2017

  • Reviewed: 7 October 2017

    7.1
    just OK.
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night

    quite old facilities, instructions of getting to the hotel is not sufficient

    location is good, breakfast is good

    Stayed in October 2017

  • Reviewed: 27 September 2017

    7.9
    Comfortable and enjoyable stay at palermo.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit dark needs to be brighter

    Close to everything

    Stayed in September 2017

  • Reviewed: 5 September 2017

    9.2
    Aj from Guernsey
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Location was excellent, right in the centre of everything

    Stayed in September 2017

  • Reviewed: 30 August 2017

    6.3
    Cheap and Nasty
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room old and dated, quite large steo out of bathroom into room was dangerous, staff not very friendly, fridge in room didn't work !!

    Location

    Stayed in August 2017

  • Reviewed: 23 July 2017

    9.6
    Exciting fun interesting
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff location building room

    Stayed in July 2017

  • Reviewed: 22 July 2017

    3.3
    No more for 4 Adults!
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    Terrible beds. No beds, no place for 4 Adults.

    Place in Centrum of Palermo.

    Stayed in July 2017

  • Reviewed: 24 June 2017

    7.5
    Location was good and staff at reception desk very polite.
    • Leisure trip
    • Group
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was not clearly described as an outsourced service.

    Location was good and staff at reception desk very polite.

    Stayed in June 2017

  • Reviewed: 23 April 2017

    7.9
    The beds was small
    • Leisure trip
    • Group
    • Executive Double or Twin Room
    • Stayed 2 nights

    The beds was small

    Stayed in April 2017

  • Reviewed: 12 April 2017

    10
    Very conveniently placed.
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Very conveniently placed.

    Stayed in April 2017

  • Reviewed: 13 December 2016

    10
    a great base in Palermo
    • Leisure trip
    • Solo traveller
    • Double Room - Single Use
    • Stayed 8 nights
    • Submitted via mobile

    quiet, clean, great location. Staff friendly, helpful

    Stayed in December 2016

  • Reviewed: 28 October 2016

    7.1
    Enjoyable stay overall.
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not a double bed, two singles pushed together but made up as a double. Beds seemed quite old.

    Balcony, reception assistance, location.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 March 2016

    6.7
    Good location and value for money if you are not too...
    • Leisure trip
    • Couple

    Very scarse breakfast (they did not provide more bread or cheese once they run out of them). Very noisy bathroom (ventilator and water noise coming from adjacent room). The elevator leaves you in between two floors.

    Good location and value for money if you are not too demanding.

  • Reviewed: 25 February 2016

    7.1
    Excellent location near most sights and shopping district.
    • Leisure trip
    • Couple

    Hotel was a little dated.

    Excellent location near most sights and shopping district. Easy to get to from airport via airport bus and short walk saving high taxi fare. Pleasant staff and large room. Nice breakfast.

  • Reviewed: 12 October 2015

    7.5
    Location near old city
    • Leisure trip
    • Solo traveller

    Bed comfort Also, stairs required to get to some rooms, even with elevator. If carrying and walking stairs is a oroblem forbyou, advise staff when booking.

    Location near old city

  • Reviewed: 13 September 2015

    9.6
    Great location.
    • Leisure trip
    • Couple

    No real lobby (in case you want one).

    Great location. Comfortable. Some rooms are better than others (ours was OK but our friends got a ridiculously small room with a miniature bathroom and TV.

  • Reviewed: 28 August 2015

    7.9
    Great location and excellent coffee for breakfast.
    • Leisure trip
    • Couple

    Wifi did not work at all, sometimes for a couple of minutes. Studying was not possible.

    Great location and excellent coffee for breakfast. The lady down in the breakfast room was incredibly friendly.

  • Reviewed: 11 May 2015

    8.3
    Cleanliness, good location, good shower and bed and a...
    • Leisure trip
    • Couple

    Room size and facilities are a bit tight if you're going to stay for a few days

    Cleanliness, good location, good shower and bed and a decent breakfast. Sound-proof windows, convenient parking service at a good price

  • Reviewed: 5 March 2015

    5.0
    Good location
    • Leisure trip
    • Solo traveller

    If you stay on the top floor, the wifi is terrible, and you will have to go to the corridor to have reception. There was no toilet paper in the room The shower drain was blocked The bathroom is too cramped The receptionist was not particularly friendly

    Good location Breakfast was ok

  • Reviewed: 6 January 2015

    8.8
    1. Excellent location in the center of the city
    • Leisure trip
    • Couple

    Small bathroom, not very comfortable Маленькая ванная комната с достаточно старым ремонтом (старше, чем в остальной комнате)

    1. Excellent location in the center of the city 2. Very attentive staff speaking English 3. Big room in good condition with creative design 4. Testy breakfasts 5. Elevator 6. Nice view from balcony 7. Price Небольшой отель в центре Палермо. Мы остались им очень довольны. 1. Отличное расположение 2. Внимательный персонал, говорящий по-английски 3. Большой номер с оригинальным дизайном и достаточно свежим ремонтом. 4. Вкусные завтраки со шведским столом. Отель не ограничивается традиционными булочками с кофе. 5. Вид на улицу (а не на внутреннюю помойку, как часто бывает) с маленького балкончика в номере. 6. Цена

There are also 23 reviews without text. These impact the overall review score.

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