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Reviews of Bonotto Hotel Palladio 4 stars

Via Gramsci 4, 31036 Bassano del Grappa, Italy

#12 of 14 hotels in Bassano del Grappa

Guests' Choice

Review score

Based on 277 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.6

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    7.2

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Showing 1 - 26

  • Reviewed: 4 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I wasn’t unhappy about anything! Could not fault this hotel.

    Lovely room, large comfortable bed , very clean with fresh towels every day. Good variety and choice for breakfast, very friendly and helpful staff. Would definitely go again. Great ocation for the city , only a five minute walk into the old town .

    Stayed in June 2018

  • Reviewed: 19 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Slept very bad 2nd night. The hotel organizes meetings for employees of a company to listen to some expert outside working hours and get to know each other better. This resulted in 3 rooms with much noise and racket until well after the time, that guests are supposed to stay peaceful. Personal intervention had no effect, the night porter (after I went to reception) was able to stop the noise. But a large part of the night's rest (for someone who had to get up at 5 o'clock) was ruined. Maybe the management could ask those companies to teach their employees some courtesy before coming.

    large room, near to city centre, personnel were very helpful when needed. Breakfast was plenty but the fruit basket should be inspected each day for deteriorated ones.

    Stayed in April 2018

  • Reviewed: 14 February 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Lady in morning shift at reception unfriendly, rude. Breakfast much bellow average. Clean hotel, but needs complete and thorough renovation. 4 star hotel ? Not a chance. Not even close.

    Location and free parking. Young lady in evening shift at reception very friendly and polite. Recommended me awesome restaurant nearby.

    Stayed in January 2018

  • Reviewed: 28 December 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel needs a renovation. It’s very old and you can see it everywhere- the furniture, bathroom, lift and so on. The room was perfumed too much, we need to open the window to get the fresh air. The breakfast was awfull - one of the worst during our trip (two weeks every night other hotel). I wouldn’t give 4* to this hotel - not more than 2. Very disappointed.

    Stayed in December 2017

  • Reviewed: 27 December 2017

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    There was really nothing in the lobby. We arrived very late, were too tired and wanted to have just a last drink, but the bar was closed. The guy on the reception was so nice, that he offered us a bottle of Prosecco and some snaks. On the next evening when we came back after the dinner we decided also to sit in the lobby with a glass of vine, but the other person on the reception was very rude and cracked back that the bar is closed and he could do nothing for us. That was really unexpected behaviour for any kind of hotel.

    In general location of the hotel is quite good, close to the old city center. The most pleasant was that it was very comfortable temperature in the rooms (which is rather seldom in Italy this period).

    Stayed in November 2017

  • Reviewed: 26 November 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was really cold, they don’t have duvets (they do have blankets). There was a confusion with my reservation that was supposed to be for 2 but in the computer was for 1, for some reason, so I had to pay almost 20 extra euros for that. They don’t have room service for dinner.

    Great location, great bed. Night staff was really polite and lovely to us, morning staff not so much... Breakfast ok. We got a room upgrade, the room was huge!

    Stayed in November 2017

  • Reviewed: 23 September 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No restaurant; "fake" bar open only, if somebody will ask, no bar mate, bar covered by receptionist, if not busy; no quilt on bed, only sheet on it and blankets in wordrobe; there is no kitchen in hotel, so how breakfast is done?, day before?, boiled eggs few days old, for breakfast, all hams served in buffet and all worm, stay in room temperature few ours; nothing in hotel apart of rooms and reception, 2 lifts not always working, push buttons falling off; all rooms furnitures old "comunist"style, there is no real room service, it is not 4 star hotel as suggested (even by the name), maksimum 2; price much too high considering amenities and all services

    Only size of the room

    Stayed in September 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    really bad breakfast. No cut fresh fruit -- no fresh juice --all canned --terrible selection of bread and cakes and crossants impossible to eat. Hard boiled eggs really old to begin with before boiled and then left day after day rather than fresh boiled and not put in cold water --so difficult to remove shell. May look okay to Americans but not up to Italian standards of breakfasts

    Nice Dark quiet room and reasonable pillows and good bed

    Stayed in August 2017

  • Reviewed: 30 April 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was clean and well decorated. A safe in the room was nice. Large bedroom with a large bathroom. Parking in front of the hotel was very convenient. Nice selection for breakfast. Very close to the old town.

    Stayed in April 2017

  • Reviewed: 22 November 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom walls tainted scratched seems like dirty. Needs refurbishment .

    Good parking. Had a room upgrade. Lady taking care of breakfast room was very polite ?

    Stayed in November 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Decor is a little dated and basic. Front desk is understaffed.

    Incredible value for the money. Would stay here again. Breakfast was fine. Obviously used by big tour groups.

    Stayed in July 2016

  • Reviewed: 14 March 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was only okay. Overall, the place is a little dated.

    Clean, spacious room.

    Stayed in March 2018

  • Reviewed: 15 February 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy, both inside and outside, poor pillows and slightly dated in general. Bar not a very welcoming place to meet.

    Good location, free parking

    Stayed in February 2018

  • Reviewed: 20 November 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Very very poor breakfast for that price. Also rooms not on 4* level.

    Stayed in November 2017

  • Reviewed: 1 November 2017

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    You hear everything from all of your neighbour room. Bed is very base, not really comfortable.

    Clean. Close to old town.

    Stayed in October 2017

  • Reviewed: 8 May 2017

    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are big and have nice view

    Stayed in May 2017

  • Reviewed: 10 October 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Old structure but serves the purpose for one night stay.

    Walking distance to the center.

    Stayed in October 2016

  • Reviewed: 4 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 May 2016

    • Business trip
    • Group

    breakfast here had the least amount of options from the 11 other hotels stayed in all over europe

    rooms were large and very clean. No issues here at all

  • Reviewed: 25 September 2015

    • Leisure trip
    • Group

    Very friendly and helpful staff.Clean modern rooms with free aircon.Breakfast was continental with no limit on what you could eat. Near to town centre facilities and the railway station

  • Reviewed: 28 July 2015

    • Leisure trip
    • Group

    The wifi could be improved and although the breakfast was ok, being Italy, I think they could improve on their coffee offering.

    It is an old fashion hotel so the rooms are large. It is also close to the center and there is easy parking. The cladding has been done outside but you can still notice the telephone boothes which make it very retro.

  • Reviewed: 21 June 2015

    • Leisure trip
    • Couple

    Nothing.

    I just loved this hotel. So close to many beautiful views of the mountains. Close walk to Ponte Vecchio and bus and train terminals.The hotel had spacious rooms and lovely breakfast which is included. All perfect

  • Reviewed: 3 December 2015

    • Business trip
    • Solo traveller

    no restaurant, small parking lot.

    clean room.

  • Reviewed: 9 June 2015

    • Business trip
    • Solo traveller

    Parking lot very small, if not there early, have to park down a back street.

    Staff fantastic!

  • Reviewed: 31 May 2015

    • Leisure trip
    • Couple

    Position, parking

  • Reviewed: 9 February 2015

    • Business trip
    • Solo traveller

    The style of furniture is rather old fashionened. A real matter of taste

    The size of the rooms is enormous

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 26

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