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Reviews of Hotel Toscana 2 stars

Via del Sole 8, Tornabuoni, 50123 Florence, Italy

#364 of 393 hotels in Florence

Guests' Choice

Review score

Based on 305 hotel reviews

7.0

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.2

  • Location

    9.1

  • Facilities

    5.9

  • Staff

    7.8

  • Value for money

    6.6

  • Free WiFi

    7.3

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Showing 1 - 47

  • Reviewed: 8 October 2018

    7.9
    Good location. Good for family.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom requires some restoration. Bathroom door couldn't close properly, there was not enough hook or hanger to hang clothes and towel.

    Beds are comfortable. Staffs are very friendly and helpful. There is a common area with microwave for you to gather around, eat and chit chat, lovely. Location is good, close to train station.

    Stayed in September 2018

  • Reviewed: 3 October 2018

    5.8
    The price is too high by minimum a factor two !!!
    • Business trip
    • Couple
    • Quadruple Room
    • Stayed 1 night

    This is by no way a hotel but some hostel for backpackers located at a higher floor. You will find it only by address !! If you travel by car, you will have great problems. Parking or even some stop is not possible. You have to pay in a garage, if you find some and to go be feet with all luggage. Windows damaged, No TV control, no 24 h reception, so don't be late !! In the morning electricity failed. In the lounge you will find some electric kettle only.

    Helpful lady at the reception. Room with bathroom.

    Stayed in September 2018

  • Reviewed: 16 September 2018

    7.1
    Central Location, very basic rooms
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very basic room, no plug in the bathroom.

    Location- central position everything very close and very nice shop area Staff was helpful Quick check in Accessible 24h

    Stayed in September 2018

  • Reviewed: 11 September 2018

    8.8
    The male receptionist was so nice and informative.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The toilet was hard to flush and the shower curtain needed changing.

    The male receptionist was so nice and informative. The location was perfect. Just a couple blocks away from the train station and a grocery store. Across the street from a laundromat.

    Stayed in September 2018

  • Reviewed: 29 August 2018

    5.0
    The location in the center (just 3 minutes walk from Ponte...
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights

    The pictures on Booking.com are (I would say) 20 years old. Everything in the room was old and the bathroom "door" did not work, so you could not lock in the bathroom, not even close the door. The street is a bit noisy till midnight.

    The location in the center (just 3 minutes walk from Ponte Veccio)

    Stayed in August 2018

  • Reviewed: 17 August 2018

    9.2
    Not cheap but totally worth it especially if you are traveling with your partner or in a group.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom door was broken and wouldn't close. The plugs didn't have adapters.

    Very friendly and helpful staff - her name is Esa. She was extremely amazing. The location cannot get better. Spacious room, comfortable, quiet and good ventilation.

    Stayed in August 2018

  • Reviewed: 10 August 2018

    9.6
    Location was really convenient.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights

    The room could use some paint, but really not much to complain about.

    Location was really convenient. Less than ten minute walk to the train station. Close enough to the major attractions in the city to make multiple stops back at the hotel during the day. The air conditioning was ice cold! (very important since it was really hot outside during my visit.) It is a historic building, but in pretty good repair and everything worked. Staff was friendly, helpful and spoke good English.

    Stayed in August 2018

  • Reviewed: 23 July 2018

    5.4
    The staff were all friendly and helpful.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was simply uncomfortable and the bathroom was very dirty, shower curtain with mould...I lasted two nights and moved to another hotel.

    The staff were all friendly and helpful.

    Stayed in July 2018

  • Reviewed: 30 June 2018

    7.5
    good facilities but not easy to find
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Someone should be at reception at all times,when I arrived I had to wait and when I needed something I had wait for them to arrive

    Host was good ,excellent location .though its hard to get there when you have luggage ,best to get a taxi from the train .but its close to everything

    Stayed in June 2018

  • Reviewed: 29 June 2018

    6.7
    Good for a short stop in the center, for a longer stay look elsewhere
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The place totally needs a facelift - it gets the job done but some facilities e.g. bathroom were slightly falling apart.

    We liked the central location, close to everything worth seeing. Great pub downstairs with Guiness on tap, try the local beers and you'll understand the importance.

    Stayed in June 2018

  • Reviewed: 26 June 2018

    9.2
    Good value for money, street is noisy but sound isolation is excellent.
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Check-in strictly until 9.00 PM, but receptionist was kind enough to wait for us few minutes more. No parking, they have an agreement with "Quick Parking" near, we paid 25 €/day.

    5 mn walk from cathedral, 10 mn from Piazza della Signoria. Good value for Money. One space to take (your own) breakfast.

    Stayed in June 2018

  • Reviewed: 24 June 2018

    7.5
    Wouldn't go again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    No eating facility but restaurants are very close for breakfast. Shower rather weak. Bidet unuseable. Bar next door noisy.

    Very comfy bed but lift to get there starts half ay between ground floor and first floor; ridiculously small, poorly maintained shower room - you could not physically get on the bidet at all! Needed air con as noisy bar next door if windows open. Door furniture broken.

    Stayed in May 2018

  • Reviewed: 24 June 2018

    6.3
    Good for one night's sleep but expect nothing more.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The only good thing about this facility is the location which is close to the train station. Everything else was pretty basic/standard. To keep it short, it's the classic hotel located in the vicinity of a central station, pretty old-looking, gloomy and dark. Good for one night, as it was the case with us.

    Stayed in June 2018

  • Reviewed: 17 June 2018

    6.7
    Probably wouldn’t stay again
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The room itself wasn’t that great. It was big and had nice big windows, but the aircon was broken (it only worked on the first day) so we couldn’t sleep properly. Woke up both nights in the middle of the night from the heat. The door to the bathroom was broken too. The hot water also ran out after the 2nd person (4 of us in the room).

    Staff was friendly, the lady circled must-see places to see on a map. The cleaner also helped us with our luggage bags. The place was about 15 minutes walk from the station and opposite a laundromat which was convenient. Also had a communal kitchen which had a kettle and microwave and some tables to sit and eat. Good wifi but hard to connect to at the start.

    Stayed in May 2018

  • Reviewed: 16 June 2018

    6.3
    Next time to some place other.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was really noisy even at nights. Shower got broken and it took until next evening until they fixed it, so we didn’t have working shower in two days. We payed 167 euros per three nights, wouldn’t pay any more.

    Location was good and nice staff.

    Stayed in June 2018

  • Reviewed: 3 June 2018

    8.8
    Great location, friendly staff.
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower/bathroom a little small

    Super friendly staff, very helpful. We stayed in room 4 (1 double bed 1 single). It felt clean and our towels were changed daily. One of the days they came in and tidied. The location is great, around 10 - 15 min walk from the main train station. We walked everywhere else.

    Stayed in June 2018

  • Reviewed: 22 May 2018

    4.6
    The negatives outweighed the positives. I wouldn't recommend this hotel.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    The pictures on booking.com are NOT like the room we received. The room was over top of a bar where people partied until 2-3am each night. We didn't sleep for the 3 nights we were there. The handle on the door fell off and although staff said they called for the repair person to fix it, it remained broken for our entire stay. Although I didn't see bed bugs, we ended up with little bites on our bodies each day. This hotel is 2 star (Toscana) and 1 star (Sole); although I booked a 2 star room, I believe we received the 1 star room.

    The location was great. Walking distance from the train station and to all the main attractions in Florence. The staff were really nice and helpful. The bathroom and surroundings appeared clean.

    Stayed in May 2018

  • Reviewed: 20 May 2018

    6.0
    Good for short stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    We were given a family room that has a broken entry door knob, and a bathroom door that cannot be closed at all. Facilities were old and need replacement/improvement!

    Location was good, very near the station and Florence Cathedral. Linens and towels were clean.

    Stayed in May 2018

  • Reviewed: 10 May 2018

    7.1
    For a tourist alone or with friends, who wants to have fun in the center is perfect.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Not very clean, old furniture and almost brocken window.

    The best location, good just for a night or two, when you walk all day and night and u need a place just to sleep.

    Stayed in May 2018

  • Reviewed: 5 October 2018

    9.6
    great
    • Solo traveller
    • Double Room
    • Stayed 1 night

    toilet is toooo small

    location

    Stayed in September 2018

  • Reviewed: 22 September 2018

    8.8
    The room had basically everything, not the best quality, but perfect location and really low price
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The double bed was composed by two different types of single beds

    Private bathroom, location, prices, hosts, lighting, tv, hairdryer

    Stayed in September 2018

  • Reviewed: 6 September 2018

    7.5
    Staff very friendly and helpfull, probably more so than in...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bed too soft for my back

    Staff very friendly and helpfull, probably more so than in some of the big luxurious hotels

    Stayed in September 2018

  • Reviewed: 26 August 2018

    7.5
    Location
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The front appearance was off putting. Reception was inefficient.

    Location

    Stayed in August 2018

  • Reviewed: 16 August 2018

    4.6
    Can be avoided
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything else, refer to the picture

    Location

    Stayed in August 2018

  • Reviewed: 13 August 2018

    10
    One place I will go again
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning

    Beautiful view over pontefino and the sea pool was just amazing well worth a visit wonderful people

    Stayed in August 2018

  • Reviewed: 13 August 2018

    10
    Great Hotel in Florence - Close to the main train station
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, helpful staff, there is elevator which is good if you have heavy luggage, quiet and clean.

    Stayed in August 2018

  • Reviewed: 10 August 2018

    7.9
    Nice staff
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    You could hear sounds from the other rooms and people talking in the corridor

    Nice staff

    Stayed in August 2018

  • Reviewed: 7 August 2018

    7.9
    Location is amazing as well as value for money, with a spacious room. Bathroom was rather average.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hot water only worked once during our stay.

    Great location.

    Stayed in August 2018

  • Reviewed: 4 August 2018

    7.9
    Good Location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Good Location

    Stayed in August 2018

  • Reviewed: 26 July 2018

    7.9
    Great location, large room which was clean and comfortable,...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location, large room which was clean and comfortable, staff very helpful

    Stayed in July 2018

  • Reviewed: 23 July 2018

    8.8
    nice to stay with family
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    stairs are steep and there's no elevator for the floor they assigned us

    the location!

    Stayed in July 2018

  • Reviewed: 22 July 2018

    10
    To repeat!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly hostess, great location! Fresh room, and large bed! I highly recommended!

    Stayed in July 2018

  • Reviewed: 21 July 2018

    6.7
    They had no fridge, and the hair dryer was quit bad
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    They had no fridge, and the hair dryer was quit bad

    Stayed in July 2018

  • Reviewed: 23 June 2018

    5.4
    No hot water for shower the morning of departure.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water for shower the morning of departure.

    Stayed in June 2018

  • Reviewed: 22 June 2018

    2.5
    Nothing
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Not clean, terrible, big money for nothing

    Nothing

    Stayed in June 2018

  • Reviewed: 16 June 2018

    5.4
    Location
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Scaffolding for a view. Leaking toilet. Bathroom Sliding door which doesnt close.

    Location

    Stayed in June 2018

  • Reviewed: 1 June 2018

    7.5
    The best value for money!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Cheerful and friendly staff in the reception.

    Stayed in May 2018

  • Reviewed: 1 June 2018

    6.3
    Location
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The hotel itself

    Location

    Stayed in May 2018

  • Reviewed: 27 May 2018

    9.2
    Hospitality
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Working hours of reception

    Hospitality

    Stayed in May 2018

  • Reviewed: 22 May 2018

    10
    Nice staff and perfect location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It is at the center of Florence and it only takes less than 10 minutes on foot to most places of interest

    Stayed in May 2018

  • Reviewed: 12 May 2018

    8.8
    The beds were very comfortable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was very small

    The beds were very comfortable

    Stayed in May 2018

  • Reviewed: 22 April 2018

    7.5
    Good for the $$&
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The shower or lack of water coming out of the shower head. The load pub downstairs

    Good for the $$&

    Stayed in April 2018

  • Reviewed: 17 April 2018

    7.1
    The location was very convenient.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was very convenient. Close to everything.

    Stayed in April 2018

  • Reviewed: 1 April 2018

    6.7
    Would book a different property next time.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Reserved a quadruple room but were given a triple.

    Location

    Stayed in March 2018

  • Reviewed: 30 March 2018

    7.9
    Super close to the train station, great value for its...
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Super close to the train station, great value for its location.

    Stayed in March 2018

  • Reviewed: 29 March 2018

    6.7
    We woke up and there were no hot water to have a shower.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    We woke up and there were no hot water to have a shower...

    Stayed in March 2018

  • Reviewed: 6 March 2018

    5.0
    courteous staff
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    old furniture shabby walls no TV, refrigerator, iron, utensils hair dryer does not work

    courteous staff close to the center

    Stayed in March 2018

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