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Reviews of CHC Hotel Torino Castello 4 stars

Via XX Settembre 70, Turin Historic Centre, 10121 Turin, Italy

#27 of 127 hotels in Turin

Guests' Choice

Review score

Based on 298 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 8 April 2024

    8.0
    Downtown spot perfect to discover Torino by foot.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Breakfast was served in the lobby due to renovations and choice was perhaps a bit limited due to the constructions. Location not easy to park to load/unload the vehicle.

    Very central location, footsteps away from the city center and the commercial malls. Clean and tidy room, larger than usual and renovated.

    Stayed in February 2024

  • Reviewed: 7 April 2024

    10
    One of the best Hotels I ever was, everything was perfect and we came back for another night bc of the experience
    • Leisure trip
    • Family with young children
    • Premium King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    -

    Calm and clean, very friendly stuff, close to anything we needed just a few minutes by walking. Perfect location, felt like at home

    Stayed in April 2024

  • Reviewed: 30 March 2024

    8.0
    Excellent location, good breakfast, comfortable bed. Somewhat lacking in pillow comfort but the major problem was the ex
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was too warm. The heated towel rail’s valve did not close off, keeping warming the room.

    Clean and exceptional staff.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Nice weekend stay at a good hotel
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Tram line

    Good location in the city center. Will stay here next time when I am in Torino.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Will come back
    • Leisure trip
    • Family with young children
    • Premium King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Super staff very nice always available nice breakfast and close to everything

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Great location for a nice stay in Torino
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a little noisy with the trolley cars going by. They stopped during the late night but started again around 5:30am

    We got an unexpected upgrade which was very nice. The location is excellent. We could walk to everything in the city. The breakfast was very good.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    A decent 3 star (not 4 though) hotel for a short stay
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was quite poor, except for the sweet choices. The hotel is not worth 4 stars.

    The location. Sofa (used by the third person) was quite comfortable. Helpful staff.

    Stayed in December 2023

  • Reviewed: 26 February 2024

    10
    Exceptional
    • Couple
    • Standard Queen Room - Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Information about breakfast was not incuded on booking! I was forced to pay extra!

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Unforgettable Stay at CHC hotel Torino
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    I had a fantastic stay at CHC hotel! The location was perfect, right in the heart of Torino, making it easy to explore. The room was spacious and incredibly comfortable. What truly stood out was the friendly and attentive staff, everyone went above and beyond. The prime location, combined with the welcoming atmosphere and excellent service, makes CHC a standout choice for anyone visiting Torino. I'll definitely be back!

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Kalina Georgieva
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Liked everything

    Location - center, neat public transport stops also Porta Nuova train station (5 mins walk) The breakfast was excellent! Typical italian food with good quality, pretty big varietyand everything was fresh and delicious

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    A wonderful, cozy hotel well-located with at a reasonable price.
    • Leisure trip
    • Couple
    • Standard Queen Room - Accessible
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very nice hotel, with quiet and peaceful room. The service is very professional, the staff is very kind, understanding.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium King Room with Single Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The salty selection of the breakfast buffet, especially the scrambled eggs, could have been a bit better Our room was on the first floor and we could hear and feel when the tram passed. It did not bother us but may be good to know if you are sensible to that

    Perfect location, nice room, nice beds, very helpfull staff

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    city hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    standard room was rather compact but the balcony made up for the lack of space. we couldn’t upgrade to a superior room as the hotel was fully booked.

    great location, gym & sauna, good breakfast, comfortable beds, airconditioning (we didn’t use it, as we could open balcony doors). TV with Netflix & YouTube. restaurants, cafés, museums & shops within walking distance.Friendly staff.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great. My only suggestion would have been for some little more free stuff in the fridge 🤣

    Sorry, I didn’t have any breakfast while I was there.But I think it would have been great! The hotel location was pretty nice 👍. I will definitely check back in there 😍. Please keep it up 👍.

    Stayed in January 2024

  • Reviewed: 5 February 2024

    8.0
    Centrally located with a great staff
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    The room was really small, painted in a dark color making it feel even smaller. No drawer space to speak of. The toilet seat jiggled and the bathrobe had obviously seen better days. The bed was good but a little too hard for my back and felt it on the last day (3rd).

    The hotel is right behind Piazza Castello so it is very central which makes it close to all the highlights of the city. The room was quiet and well organized. The bathroom was spacious and had a shower with a movable head which is great when you don't want to wet your hair (and not use a plastic shower cap). The best part was the staff who were very kind and helpful with any questions I had.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Would definitely stay here again, great location, lovely room and very helpful staff
    • Leisure trip
    • Family with young children
    • Premium King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Great size family room with a fantastic shower. Very spacious and great value

    Stayed in February 2024

  • Reviewed: 2 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Nothing

    Hotel is in an excellent location, my room was lovely, clean and spacious. The breakfast was very good with plenty of options. The staff were very helpful

    Stayed in January 2024

  • Reviewed: 2 February 2024

    8.0
    Overall is good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Our room #101 bathroom is smelly . I did mention to front desk, there is nothing they can do . The small is from shower sewer drain.

    Breakfast is good. Room is clean and quiet

    Stayed in January 2024

  • Reviewed: 30 January 2024

    9.0
    Centrally located
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Reception staff not really eager to help. Hot water took a long time to arrive (we stayed at the 4th floor). Not enough closet space (almost none).

    Well located, in the heart of the city. Confortable and clean room, good breakfast. Bar/ breakfast staff really polite and nice. Big smart tv, modernized outlets.

    Stayed in November 2023

  • Reviewed: 27 January 2024

    10
    It was a very pleasant stay
    • Leisure trip
    • Couple
    • Standard Queen Room - Accessible
    • Stayed 1 night
    • Submitted via mobile

    Nothing to declare.

    Nice , cute hotel in the center of the city.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    10
    Will stay when we next return to Torino. Will recommend to friends
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely no negative comments

    Perfect in every way!! Great location.. could not have been more central. Very helpful, friendly, welcoming staff at breakfast & reception. Comfortable bed & bedroom.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    My stay was short but very enjoyable and the hotel made the trip for me… Would definitely book again.
    • Business trip
    • Solo traveller
    • Premium Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything was excellent

    The staff were super helpful and friendly. The hotel overall was great value for money in a prime location

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Superfriendly, clean, comfortable hotel, with great breakfast and staff
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    This small but very well equipped hotel is situated near or even in the centre of Torino, the staff is amazingly friendly, the breakfast was very good (I just loooooooved the baguette, it was the best ever, even better than in France) so much to choose from and all very fresh and tasteful. Wifi was superfast, room superclean and comfortable and already available in the am when I arrived unexpectedly so early.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Dining room a bit hectic and spread out

    Very central,lovely hotel, understated,near all sites

    Stayed in December 2023

Showing 1 – 25

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