Reviews of Goldenstern Townhouse This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

The hotel is situated in a convenient area of the old town. It’s an unusual quirky but charming hotel with a mix of new and old decor but the layout was a bit confusing and be prepared for lots of stairs to get bags up and down. Staff are very nice are always accomodating to your needs. I was given a room I wasn’t happy with and they moved me to another room. Breakfast was varied and plentiful.

My original double room for one person was nothing like the photos. It was down a steep flight of winding steps and was like a dark cavern. Luckily they had another room to move me to. Being in the old town there was noise at night till late even with the windows closed from the bar in the next street.The hotel does not offer the Guest Card for visitors for free use of the cable car and transport.

Very nice place in the city centre. Really nice architecture of the hotel, especially inside its very well maintained! Staff is very friendly.

Lots of stairs to reach your room, elevators available but not to all rooms. Not an issue for me but request a room in reach of the elevators if thats an issue for you

Great location, very beautiful and interesting old architecture. When the windows are closed, the room is quiet. The self chek-in was very easy to do.

Maybe weak wifi in the room.

Staff, history, design, rooftop terrace with views of the Dolomites, central location, breakfast

Beautiful building - really stylish and interesting. Will return!

It was all perfect. But other reviews are correct; this is not a hotel for people who struggle with stairs!

Our stay was incredible—the hotel itself felt like a masterpiece.

Everything was wonderful, especially the hotel’s unique style and beautiful decorations.

Location was brilliant. Staff were lovely. Beautiful building

I think the bed could have been more comfortable but that all. And I’m nit-picking

Great location with well finished &!furnished common areas. Bedroom was a good size with a comfortable bed. Messaging / comms with staff before and during the stay was very good overall. They arranged bookings for us very well.

The main problem was that we had a deluxe room which was difficult, convoluted and exhausting to access - up two flights of stairs and two floors, across a link bridge corridor then down two flights. Although the property is very old and has been converted, we weren’t warned about that before we arrived and it’s an issue as we’re in our 60’s. The bathroom was too small for a deluxe room and had no shampoo in the rather small shower or anywhere to hang towels after use - no body lotion or toiletry extras at all. Also the aircon was operational but the system didn’t seem to change when we adjusted the controls. It was either on very cold or not at all!! Service in the breakfast room was a rather abrupt at times (ie. Not very friendly). Overall, the property should be a real winner but it missed the target on some key deliverables as above.

Gorgeous little hotel with beautiful interior and super comfortable rooms, everything was so easy from checkout to departure and there are fantastic extra facilities like the neighbouring restaurant and sauna. Very well located for day hikes in the mountains and right in the centre of town. Couldn’t recommend more highly

A delightful old building, renovated with great care. One highlight is no doubt the roof terrace with amazing views over the town. Despite the age of the building the design of the room was modern and still in keeping with the overall ambience. Both the kettle and the coffee maker were most welcome. Very nice welcome at the reception. The breakfast included many healthy options.

Such a beautifully decorated building. The staff were amazing and could not have helped us more. The garage was so close and easy walk. The breakfast was delicious- and very generous. Super comfortable room.

Nothing

The property is located in a safe, walkable area with lovely restaurants and shops nearby. Goldstern is a very special hotel; it’s aesthetically so beautiful and comfortable! We had two incredible outdoor spaces to enjoy. The breakfast is a bit pricey but offers so much variety of fresh delicious items. We felt it was worth it! And the staff was very welcoming and helpful.

One suggestion we had is that the room would benefit from a little more lighting. It felt quite dark once the sun went down. But otherwise, it’s an amazing space!