Via Cusani 13, Milan City Centre, 20121 Milan, Italy
#200 of 446 hotels in Milan
Guests' ChoiceBased on 845 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.5
Facilities
8.2
Staff
8.6
Value for money
7.6
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Susan
CanadaRoom was a bit tired
Staff was Great.....breakfast exceptional...location very convenient
Stayed in April 2024
Reviewed: 21 April 2024
Shoko
United KingdomPrice
Close to the metro station
Stayed in April 2024
Reviewed: 15 April 2024
Sevket
TurkeyThe hotel is in an excellent location in the centre of the city. During our stay all our requests were immediately met by the kind staff of the hotel. The breakfast was very tasty and had a wide choice.
Stayed in April 2024
Reviewed: 14 April 2024
Kelly
United KingdomEverything was great!
Excellent location, walking distance to most places and right next to an underground station! Hotel was lovely, felt very safe especially with reception staff available at all times who were super helpful. The sweets and water at reception was a nice touch after a day of walking! Breakfast was good with healthy options available too. The room was good size especially for Italy with all you’d expect plus complimentary water! The bathroom had products which were very nice! Blackout curtains and comfy bed! I’ve stayed at UNA hotels in Rome & Naples too and a good trusty hotel group for reasonable prices! Would recommend walking to Brera for dinner / shopping as it’s 10 mins away and really lovely! Also recommend the 3 day underground pass which was €15 and we used it everyday as far quicker than taxis!
Stayed in March 2024
Reviewed: 14 April 2024
Francesca
United Arab EmiratesIt’s old and with the brown carpet everywhere, remind me 25 years ago the cheapest part of London!
The staff were incredibly helpful and polite.
Stayed in April 2024
Reviewed: 30 March 2024
Benny
AustraliaI do find it just a bit expensive but it’s really a great choice
Staff is super friendly and helpful. Location is great . Rooms been very clean
Stayed in March 2024
Reviewed: 29 March 2024
Chin
SingaporeNothing in particular
Central location
Stayed in March 2024
Reviewed: 29 March 2024
Chin
SingaporeNothing in particular
Central location to everywhere
Stayed in March 2024
Reviewed: 26 March 2024
Laurent
SingaporeBed ultra hard Room very hot , 26C even after turning AC off
Very big room
Stayed in March 2024
Reviewed: 21 March 2024
Johannes
FranceThere was some noise from the tramway in the street. What was missing was a pricelist of the minibar. There was a QR code you could scan but this was only for roomservice. So I decided to get my beverages from the nearbij supermarket as I had no idea what the prices of the refreshments from the minibar where. Missed opportunity of the hotel..
Location is great, could not be better.
Stayed in March 2024
Reviewed: 19 March 2024
Carlos
PortugalLocation , room , breakfast
Stayed in March 2024
Reviewed: 16 March 2024
Rudolf
NetherlandsNothing
Everything
Stayed in March 2024
Reviewed: 15 March 2024
Jette
DenmarkNothing really. Beds a bit hard, but not uncomfortable.
Great location, very close to biggest sightseeings: Castle and Duomo. One metro stop or around a km from Cardona station. Nice smiling and helpful staff everywhere. Great sitting area in reception/bar area with free water and candy. Rather big continental breakfast, coffee was good. Metro, tram, busses just outside.
Stayed in March 2024
Reviewed: 13 March 2024
Aref
JordanThe bed mattress was hard and the shower box was so tight.
Excellent location. Excellent staff with special thanks to Mr. Mattia at the reception who offered exceptional help.
Stayed in March 2024
Reviewed: 9 March 2024
Szabolcs
SingaporeOverall I think it's a bit on the expensive side. At the day of my stay, there was a protest and the police cordon was just right in front of the hotel and I was almost unable to pass through them.
Excellent location near to Sforzesco Castle (5 minutes walk) and Duomo Cathedral Square (10 minutes walk). There are a lot of restarants and shops around. I walked from Milano Cadorna station to the hotel and it was an easy nice stroll. The hotel is well maintained and clean.
Stayed in February 2024
Reviewed: 29 February 2024
Lasse
FinlandThe tram went right outside my window every few minutes with a very loud noice - this made sleeping very difficulr.
Stayed in February 2024
Reviewed: 25 February 2024
Andrija
SwitzerlandNeeds a refresh, bathroom especially. We stayed one night only, but I’m usually grumpy so would probably be mildly annoyed with longer stay.
Amazing location, very comfortable rooms and above all 10/10 for staff.
Stayed in February 2024
Reviewed: 18 February 2024
Milen
BulgariaThe property has very small and terrible parking. You should have a small car in order to feel comfortable there. The bath and shower was moldy.
The location was great. Also the staff was good and the parking was secure.
Stayed in February 2024
Reviewed: 3 February 2024
Burak
TurkeyHard Beds, Noise from outside trolleybus
Good Location
Stayed in February 2024
Reviewed: 27 January 2024
Paul
United KingdomRock hard bed
Nice rooms, good breakfast
Stayed in January 2024
Reviewed: 20 January 2024
Poulami
United KingdomThe limited food options, and hardly any kids options
All great
Stayed in December 2023
Reviewed: 15 January 2024
E
SingaporeBed was too hard . Cannot sleep too long without having a back ache
The reception at the counter was friendly, especially Mattia.
Stayed in January 2024
Reviewed: 7 January 2024
Michele
ItalyNo complementary water
Position and staff kindness
Stayed in December 2023
Reviewed: 7 January 2024
Ali
United Arab EmiratesI don’t like room in floor number 5
Location close to domu Friendly Staff Clean Quite Car parking
Stayed in January 2024
Paris, France
Paleokastritsa, Greece
Larnaka, Cyprus
Tbilisi City, Georgia
Les Deux Alpes, France
Fontainebleau, France
Szentbékkálla, Hungary
Beppu, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content