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Reviews of UNA Hotel Malpensa 4 stars

Via Turati 84, 20023 Cerro Maggiore, Italy

#1 of 1 hotels in Cerro Maggiore

Guests' Choice

Review score

Based on 808 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    7.2

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Showing 1 - 75

  • Reviewed: 5 March 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    In this hotel we always stop before the flight. There is nothing to add, the Hotel as always justifies our expectations. I recommend that we need to rest comfortably before the long journey home.

    Stayed in February 2018

  • Reviewed: 3 March 2018

    • Business trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights

    It is a little tricky to find the way to hotel. Not very bright light in the room

    It is a nice hotel, not a very new one, but very clean with very helpful staff. The breakfast was very good with big variety (I liked the fack that they had small packages of cereals or mini jars of jam instead of bulk) . They also have a shuttle bus for fiera. It is next to a mall and very close to Autostrada. The double room was very big. There was a free parking just outside the hotel.

    Stayed in February 2018

  • Reviewed: 6 February 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    Better pillow and poss a small pool.

    Was good and clean , staff were great, Needs better pillow, where do you get hair and shampoo gel, would love to purchase some, hairs great

    Stayed in February 2018

  • Reviewed: 7 December 2017

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The cleaness,the service the food and almost evrything. I really have no complain at all. This was one of the best I've stayed in so far.Yall should try to stay there one day.

    Stayed in December 2017

  • Reviewed: 11 November 2017

    • Business trip
    • Solo traveller
    • Classic Double Single Use
    • Stayed 2 nights

    The enterence is badly lit at night and was hard to find, I wanted to catch up on email and online work in the evening, however the internet speed wasn't up to much so was unable to. It's €40 in a taxi from Fiera Milano so be sure to get the shuttle bus the hotel had put on. €50 from the hotel to Malpensa airport. A bottle of beer was €6.00

    I booked the Hotel based on the rating I saw on booking.com, Maybe my expedations were too high. The Hotel offers great value for the money I was charged. Breakfast was Ok and the staff friendly.

    Stayed in November 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 5 nights

    Parking could have been a little better, but it wasn't too bad as the area seems quite safe

    The room was super-quiet and made for a great night's sleep

    Stayed in September 2017

  • Reviewed: 27 August 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    There are many restaurants in in the area.

    The room was very spacious. The decor of the hotel was very vintage, yet clean. The staff were friendly , the manager of the restaurant was nice enough to give us advice to a getting a pizza. The beds were very comfortable!

    Stayed in August 2017

  • Reviewed: 28 July 2017

    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Small details at the breakfast hall

    The fastest elevator of the world, clean bathroom, near to confines with Switzerland and lago di Como, strong wifi, a surprise having Burger King meals next to Una

    Stayed in July 2017

  • Reviewed: 22 June 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel was lovely and clean, free minibar, free wifi, friendly staff especially breakfast staff, shame it's a train journey away from Milan but a nice hotel nevertheless. Would recommend.

    Stayed in June 2017

  • Reviewed: 20 June 2017

    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is nothing bad I can say

    The staff were wonderful. I had my luggage lost at airport and the staff here helped me get it back . They kept ringing the airport. I'm so grateful for there help . The place is spotless and I recommend this place as a must to stay

    Stayed in June 2017

  • Reviewed: 2 March 2017

    • Business trip
    • Group
    • Classic Double or Twin Room
    • Stayed 3 nights

    I left an expensive ring in the room and it wasn't handed in. The staff were very blunt about it and unwilling to double check, despite me knowing exactly where I had left it. We had 19 rooms here for business and were very happy up until this point. We will not be returning as a result of this.

    The hotel room was just lovely - very clean and calming. Great steak in the restaurant !!!

    Stayed in February 2017

  • Reviewed: 26 September 2016

    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 6 nights

    The staff was really friendly and always ready to help out. The location was good and just 20 minutes from the airport. It is also right next to a bus stop, and the staff will provide you with the bus schedule and a ticket, so you can easily get to Milan.

    Stayed in September 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    It was great for one night stay, after landing in Milano airport at night. Suited our needs to find a comfortable & quiet place close to the airport before continuing the trip. easy to find with GPS. large rooms, with option of connecting door if you need (we are family of 5 people, and it was very important to us). Friendly staff and good breakfast.

    Stayed in August 2016

  • Reviewed: 30 July 2016

    • Leisure trip
    • Family with older children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Inattentive service, poor check in, poor breakfast. Booked queen bed but got 2 single beds, without having information/apology.

    20 minutes from Malpensa airport

    Stayed in July 2016

  • Reviewed: 18 June 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very old, hard metresses Not elegant and cozy, didn’t like

    20 minuets from airport, breakfast ok.

    Stayed in June 2018

  • Reviewed: 29 May 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights

    Clean, modern and located outside the city of Milan, easy to reach in the Lake Como area with the rented car

    Stayed in April 2018

  • Reviewed: 27 May 2018

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and big rooms

    Stayed in May 2018

  • Reviewed: 24 May 2018

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    WIFI

    STAFF

    Stayed in May 2018

  • Reviewed: 6 May 2018

    • Business trip
    • Solo traveller
    • Superior Double Single Use
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    All

    Stayed in May 2018

  • Reviewed: 13 April 2018

    • Business trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No AC running and cold water for shower.

    Stayed in April 2018

  • Reviewed: 6 April 2018

    • Business trip
    • Solo traveller
    • Classic Double Single Use
    • Stayed 1 night
    • Submitted via mobile

    The in house restaurant was well overpriced

    Rooms are good

    Stayed in April 2018

  • Reviewed: 29 March 2018

    • Business trip
    • Solo traveller
    • Classic Double Single Use
    • Stayed 1 night
    • Submitted via mobile

    The room TV is quite small, obsolete, and limited choice of channels

    Stayed in March 2018

  • Reviewed: 22 March 2018

    • Business trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No breakfest becose stuff strike!!! I was at shock. And no money compensation!!!

    Stayed in March 2018

  • Reviewed: 11 February 2018

    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Very slow WiFi considering this is a business hotel.

    Clean comfortable rooms

    Stayed in February 2018

  • Reviewed: 6 February 2018

    • Business trip
    • Solo traveller
    • Classic Double Single Use
    • Stayed 1 night

    more varied menu at the restaurant

    courtesy and service very comfortable bed

    Stayed in January 2018

  • Reviewed: 25 January 2018

    • Business trip
    • Solo traveller
    • Classic Double Single Use
    • Stayed 1 night
    • Submitted via mobile

    You only got 1 towel. No shower curtain. Poor to slow to now internet connection. Thin pillow. Poor shower.

    Modern and good espresso

    Stayed in January 2018

  • Reviewed: 4 January 2018

    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Every thing good

    Stayed in January 2018

  • Reviewed: 30 December 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Trying to find how to get into the car park

    Staff extremely helpful

    Stayed in December 2017

  • Reviewed: 29 November 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Very dry air in the room, probably because of the heating system.

    Very nice breakfast!

    Stayed in November 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 1 night

    clean, value for money

    Stayed in October 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night

    The hotel was further away from the airport than expected.

    Stayed in October 2017

  • Reviewed: 17 October 2017

    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No fitness centre

    Breakfast

    Stayed in October 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike.

    Lovely big room and en suite. Pleasant and helpful staff. Great breakfast included. Secure underground parking for my motorbike.

    Stayed in September 2017

  • Reviewed: 10 July 2017

    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    Aircondition, Good breakfast, nice and clean.

    Stayed in July 2017

  • Reviewed: 7 July 2017

    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi in my room was relatively slow. Suitable only for checking e-mail and news.

    Everything is Ok

    Stayed in July 2017

  • Reviewed: 3 July 2017

    • Business trip
    • Group
    • Classic Double or Twin Room
    • Stayed 7 nights

    Poor WIFI, no gym, place quite away from Milan City Center.

    Staff

    Stayed in July 2017

  • Reviewed: 2 July 2017

    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast and smiling staff. Good matrace in the bed.

    Stayed in June 2017

  • Reviewed: 19 June 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Modern property, close to highway but not right on it. Staff is welcoming, helpful and nice. Definitely great value for money.

    Stayed in June 2017

  • Reviewed: 10 April 2017

    • Business trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great staff and lovely breakfast- free transfer to show a nice bonus

    Stayed in April 2017

  • Reviewed: 9 April 2017

    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night

    very strange style of the place, bed super hard, breakfast is really poor and cheap - worst coffee I had in Italy

    just off the highway

    Stayed in April 2017

  • Reviewed: 31 March 2017

    • Business trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night

    una hotel no. one!!!

    Stayed in March 2017

  • Reviewed: 26 March 2017

    • Business trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Close to airport

    Stayed in February 2017

  • Reviewed: 9 March 2017

    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    No hot bar INSIDE room

    You are in a safe hand, staff will take care about every thing to be free to ur business

    Stayed in March 2017

  • Reviewed: 1 March 2017

    • Business trip
    • Solo traveller
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Slow wi-fi.

    Breakfast is superb! Quality, attractiv place! Perfect choice for business relax.

    Stayed in February 2017

  • Reviewed: 30 January 2017

    • Business trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Low water pressure in shower. Weak Wi-Fi

    Room, Breakfast

    Stayed in January 2017

  • Reviewed: 10 January 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 5 nights

    Location, you need a car to access the hotel

    Big rooms and comfort bed

    Stayed in January 2017

  • Reviewed: 8 January 2017

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 6 nights

    Very nice hotel and very helpful staff

    Stayed in January 2017

  • Reviewed: 26 September 2016

    • Leisure trip
    • Family with older children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly and helpful staff, room was spacious and comfortable

    Stayed in September 2016

  • Reviewed: 4 September 2016

    • With a pet
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night

    The restaurant is rather too expensive but we can live with it.

    All

    Stayed in September 2016

  • Reviewed: 2 September 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    In calm and comfortable mode. Satisfied with choice of food and activity of the staff. Keep the same way for the further visits

    Stayed in August 2016

  • Reviewed: 25 August 2016

    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything was fine

    Stayed in July 2016

  • Reviewed: 20 August 2016

    • Leisure trip
    • Family with older children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Internet connection was bad

    Stayed in August 2016

  • Reviewed: 18 July 2016

    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pricy restaurant, small dishes with high price.

    Spacious room, fair quality/price.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 May 2016

    • Business trip
    • Solo traveller

    Personnel at reception not very professional. Was asking for ATM machine at 09h00am. She sent me to the shopping mall. After a 5min walk, I understood the shopping opens at 11h00am. My luggage was still in front of the reception desk, left alone, and not in the storage room.

    Location near to airport

  • Reviewed: 12 March 2016

    • Leisure trip
    • Family with older children

    The rooms smell really bad, like a sewer. The facilities are very old. No hot water for long. WiFi only allows a number of devices to log on, so can't log both laptop and phone.

    Breakfast is relatively rich. Close to the airport. Restaurant food is nice. They agreed to change our reservation date with no extra charge.

  • Reviewed: 16 January 2016

    • Business trip
    • Couple

    For my liking the matress of the bed was too hard. Otherwise there is nothing to complain.

    Location of the hotel is very convenient for us. The room is spacious and clean, breakfast is good. Facilities in the room are excellent, price-value ratio is very fare.

  • Reviewed: 11 August 2015

    • Leisure trip
    • Family with young children

    Slightly tricky to reach by car. Nothing else really.

    Good view of Milan from top floor where we stayed, nice spacious room, superb breakfast. Friendly staff (specially the kitchen staff were serving with big smile and were very helpful), Free parking. Just off the highways.

  • Reviewed: 4 August 2015

    • Leisure trip
    • Family with young children

    It is near the airport. They served good food even late at night when we arrived from the airport. They also specify on their menu if the food is gluten free or not.

  • Reviewed: 21 May 2016

    • Leisure trip
    • Family with young children

    The room a bit worn out. Bed not very comfortable.

    Value for money, view from the room to the Alps. Nice breakfast. Perfect for one night stay.

  • Reviewed: 24 April 2016

    • Business trip
    • Solo traveller

    More varities of food.

    The staff was really helpful & welcoming . They have this warming charm of italian people.

  • Reviewed: 19 April 2016

    • Business trip
    • Couple

    Very quite Area

  • Reviewed: 15 April 2016

    • Business trip
    • Solo traveller

    I was very pleased to find out that the hotel laid on a shuttle to take us to the Salone del Mobile Fair.

  • Reviewed: 2 April 2016

    • Leisure trip
    • Couple

    All was great

  • Reviewed: 2 April 2016

    • Leisure trip
    • Couple

    That the Sunday don't open the restaurant

    Was great stay

  • Reviewed: 27 March 2016

    • Leisure trip
    • Couple

    Right in the center of the city! Just 1 min from the Duomo!

  • Reviewed: 26 March 2016

    • Leisure trip
    • Couple

    Staff was very nice. Breakfast was good. Rooms are nice and big. Very clean.

  • Reviewed: 15 March 2016

    • Business trip
    • Solo traveller

    I liked everything.

    Everything was fine: the size of the room, location, facilities.

  • Reviewed: 1 January 2016

    • Leisure trip
    • Family with older children

    Poor water

    Clean room and bathroom.

  • Reviewed: 5 November 2015

    • Business trip
    • Solo traveller

    Very old tv and didn't work. shower nuzzle didn't work. AC not working and broken down

    Staff

  • Reviewed: 22 September 2015

    • Leisure trip
    • Couple

    Nothing all was great

    All

  • Reviewed: 22 September 2015

    • Leisure trip
    • Couple

    Nothing was very good

    Everything was great only the breakfast can be a bit better

  • Reviewed: 15 September 2015

    • Leisure trip
    • Group

    No

    Centrally position

  • Reviewed: 14 September 2015

    • Business trip
    • Couple

    Very good staff, nearly from the highway but very quiet, direct access to the highway to Milano, nice rooms

  • Reviewed: 20 August 2015

    • Business trip
    • Solo traveller

    large rooms; perfect bathroom; breakfast; near to highway

  • Reviewed: 10 August 2015

    • Leisure trip
    • Family with young children

    easy to book, staff, facilties

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