Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Campania hotel reviews
  4. Naples hotel reviews
  5. Reviews of UNAHOTELS Napoli

Reviews of UNAHOTELS Napoli This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Piazza Garibaldi 9/10, Naples Historic Center, 80142 Naples, Italy

#64 of 203 hotels in Naples

Guests' Choice

Review Score

Based on 687 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.4

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was right across the Naples Train Station which is great, but I didn't feel safe walking around the area, especially at night.

    The rooms were big, clean and comfortable. The staff were great and helpful.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Classic Double Room - Single Use
    • Stayed 1 night
    • Submitted from a mobile device

    Central Station and the area around need a lick of paint Need trees and parks like in most European cities

    Your team at the hotell are amazing Please give them a Pay rise So friendly and helpful, Especially at check in and at breakfast

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights

    The sole issue I encountered was that during the first two days at breakfast, the person in charge repeatedly asked about our room number, which was somewhat irritating. However, during the final two days, the staff was more organized and professional.

    Location was situated near a metro and train station, making transportation more convenient. The breakfast choices were diverse and satisfying. The room was cleaned

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    The roof top bar was marvellous. Staff friendly and efficient.
    • Leisure trip
    • Travelers with friends
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Sometmes a bit loud

    Central, good to reach

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great hotel. 5 stars from us!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There were some sketchy people out front sometimes

    The terrace and restaurant were great

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    good quality hotel near to Naples Central station
    • Leisure trip
    • Solo traveler
    • Classic Double Room - Single Use
    • Stayed 2 nights

    evening dinner menu items were expensive and the portions overly large with little or no vegetables or other accompaniments provided

    excellent breakfast selection, nice rooftop terrace and restaurant serving good food and wine

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Excellent experience, amazing location. Would go back.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    Walls are dirty, a coating of paint would be great.

    Really good bathroom. Great beds. Excellent breakfast. Nice staff.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    Great stay!
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditioning is hard to control/figure out. Ended up heating the room while we were out and spent a very hot night.

    Good location that is well connected to public transport. Walking distance from Napoli Centrale station. Our room had a balcony that overlooks the station and a lovely view of Mount Vesuvius.

    Stayed in February 2024

  • Reviewed: March 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is not easy

    Location is close to the station, little bit dodgy

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Nothing to mention really

    Very good location, close to the city center. The rooms were clean and spacious

    Stayed in December 2023

  • Reviewed: March 2, 2024

    9.0
    Great access to train to Pompeii and other areas.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    Difficult to cross street for access to hotel on a busy square. The air and heat were difficult to adjust.

    Best Breakfast worthy of a 5 star hotel. Room was beautiful with marble balcony and oversized bathtub. Close to the very safe and modern subway. Quick walk to trains. Easy to access historic areas via subway or walking. The bar on the roof had very good pizza and wine. Great view of some of the city including Vesuvius.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Very hot room
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was very hot, getting into the eighties. We asked to turn the heat down but we were told that it needed to be on by law or that they did turn it down.Finally in our last night, they offered a fan.

    Location, breakfast

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    very nice staff
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    evening dinner taste

    very nice

    Stayed in February 2024

  • Reviewed: February 14, 2024

    7.0
    Okay hotel if you want to stay close to the station
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s a small and old room, and it’s pricy considering it’s Napoli. A lot of the charges did not work and we only found one working charging port in the whole room, and had to share. The room is bit tightly packed as well. Also, this is the only hotel during our entire Italy’s trip that did not offer breakfast (they charged 15EUR per person per breakfast). A final note, we did not think that the area around the train station is safe enough especially at night (many doggy-looking people around). If you can, stay near the centre as most attractions are there and it’s certainly safer.

    The hotel has a good location, very close to both train and metro station. The room is decent and clean.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Overall good stay
    • Leisure trip
    • Solo traveler
    • Classic Double Room - Single Use
    • Stayed 1 night

    Food is a little expensive

    Great Central Location - good rooms and food

    Stayed in January 2024

  • Reviewed: February 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location. Surroundings. Lot of homeless around the property.

    The roof bar

    Stayed in January 2024

  • Reviewed: February 6, 2024

    7.0
    Good stay in Napoli.
    • Leisure trip
    • Solo traveler
    • Classic Single Room
    • Stayed 2 nights

    Not a gripe, but maybe a cafe bar at the lobby would be good.

    Arrived early in the morning and Giuliana at Reception was so kind to allow me to check in as my room was ready. Room was great overlooking the piazza with comfy bed and good sized bathroom. Complimentary water bottles is a nice touch. Breakfast and dinner upstairs with balcony is good with friendly staff. Walking to the stazione was a breeze from the hotel.

    Stayed in January 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect location for station (we went on to Rome) Very comfortable rooms, lovely rooftop bar/restaurant and excellent breakfast

    Stayed in February 2024

  • Reviewed: January 26, 2024

    9.0
    Excellent breakfast and convenient location for the station
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    The area round the station is a bit grotty but felt safe at night. The room decor is a little dated.

    The breakfast was really excellent. The room looked onto the back of the hotel and was reasonably quiet. A convenient location for trips out to Pompeii.

    Stayed in December 2023

  • Reviewed: January 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Somewhat rude waiters in the rooftop bar/restaurant.

    Very clean and comfortable room. 5 minutes walk from the train station, and few more to the historical city center. Great breakfast, plentiful variety of products.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Good place, would return
    • Business trip
    • Solo traveler
    • Classic Double Room - Single Use
    • Stayed 2 nights

    Nothing really

    Second Stay - good value and centrally located

    Stayed in December 2023

  • Reviewed: January 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The restaurant Vesuvio on the top floor was delicious and the staff very friendly especially Francesco.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    A city hotel with comfortable rooms
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    the hotel was walking distance from the historic centre of Napoli, however 3 minuted the wrong way and you were in the shadows looking over your shoulder. The rooms and common areas in December were really hot, the heater was running continuously. I complained to the reeption they found no solutions, I had to open the windows.

    Central location, but the neighborhood is a bit dodgy like usually happens near a central railway station. The hotel has a really nice roof harden for breakfast or a drink at night. The breakfast had a lot of options and it doubled as a good restaurant for dinner.

    Stayed in December 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: