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Reviews of Hotel Vasari 3 stars

Via Bernardo Cennini 11, 50123 Florence, Italy

#213 of 384 hotels in Florence

Guests' Choice

Review score

Based on 373 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.8

  • Location

    9.1

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 - 75

  • Reviewed: 31 August 2018

    7.1
    The aircon in my room was too bad.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    The aircon in my room was too bad. It was an old one attached very near to the floor and that made it very uncomfortable during the night. Also, the room floor was not clean and made it difficult to walk around without shoes.

    Stayed in August 2018

  • Reviewed: 23 July 2018

    8.3
    Very near the Centre and has own small parking!!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No „welcome bottle” of water. Nowadays it’s almost everywhere. Bathrooms are bit old but i think its just a climate of this płace. They are super clean.

    Private parking, part with a roof where i could put my motorcycle, small breakfast incl. Elevator 24h reception min. Walk to very good restaurants, 5 min to the duomo Clean cozy, everyday clean towels.

    Stayed in July 2018

  • Reviewed: 20 June 2018

    10
    use the above
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    ?? No complaints.

    Great location. Walking distance to most of the sights of Florence and to the train station. Great food around the corner. Afternoon tea. Helpful staff.

    Stayed in May 2018

  • Reviewed: 4 June 2018

    10
    Conveniently located Florence hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Not much room to move around in room.

    Conveniently located to the train station, Duomo, major city attractions. The room had a balcony which was a nice bonus, with a view of a courtyard with some trees. The breakfast was basic but tasty. Room was small but comfortable, had everything that I needed. The entire hotel was well-decorated. Surroundings were quiet.

    Stayed in May 2018

  • Reviewed: 17 April 2018

    9.2
    Recommended for stay during your holiday in Florence
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    I would say it is rather a recommendation than a disadvantage. The breakfast is served from 7.30 a.m. what is pretty late especially if you travel by train. Secondly, they do ask you what coffee you prefer and make it but not on a regular basis. As for a range of dishes, I would say I missed something traditional for Italy like mozzarella or pecorino.

    - great location (5 min on foot from the railway station, 15 min on foot from Duomo) - a very quiet place - good Wi-fi - the hotel doesn't have a restaurant but there is a trattoria opposite the hotel which is highly recommended - a plug-in mosquito killer

    Stayed in April 2018

  • Reviewed: 27 February 2018

    8.8
    Our 4th Stay, and we will be back again!
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights

    bedding- blankets didn't feel so clean. Need to modernise with duvets, so that one doesn't need to come into contact with bedding that has been used by others? Extra pillows on the bed- one soft and one firm per person would be good. Would be nice to have complimentary bottle of water by bed each night?

    Helpful staff when we needed stuff printing for work, and helpful about leaving bags. Really nice to be able to have a free tea or coffee during the day. breakfast pleasant. Good variety. helpful cooking boiled egg if none available.

    Stayed in February 2018

  • Reviewed: 15 January 2018

    7.9
    Kind staff(The man who works in the morning)
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The heater or air conditioner. It makes terrible noise. Even it’s cold, I turned it off to sleep.

    Kind staff(The man who works in the morning) Location Breakfast(Not many kinds of food, but there are foods those I like to eat,)

    Stayed in January 2018

  • Reviewed: 8 October 2017

    8.8
    Pleasant stay in a hotel near the train station.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A jug in the room for cups of tea would have been great. Walls were a bit thin,so I could hear noisy people in the next room.

    The free cup of tea on arrival was great. Good breakfast, excellent wi fi,close to the train station and friendly staff! Lovely decor... pictures of olden days figures on the doors and you did feel like you were in a palace. Lift very handy.

    Stayed in October 2017

  • Reviewed: 4 September 2017

    5.0
    Unpleasant experience
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights

    The room was small and very hot; the air conditioning system was not designed for the summer temperatures in Florence; even if it function all day long, the temperature in the room is not decreasing at all. The bathroom was very small. The whole room was not in a very good shape. At the check-in, in 03.08/15.00-15.30, the receptionist was very bored and he treated us like he would have done us a favor. The breakfast was very poor for a hotel with three stars. The plates, the cups and the glasses were too old.

    The hotel is placed nearby the railway station (Santa Maria Novella).

    Stayed in August 2017

  • Reviewed: 21 July 2017

    8.3
    Great for overnight stop
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Car parking a little cramped and location very near to quite busy road.

    A very warm welcome, and especially helpful to my gluten free feeding request. Very convenient for access to and from motorway.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    9.6
    Clean and comfortable with extremely helpful staff.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    No carpet on the floor, but that's typical in Italy, so no big deal.

    The staff bent over backwards to be helpful in any way, and all spoke English very well! The rooms were extremely clean, the beds comfortable, the breakfasts were great, the wi-fi worked great and only that it was outrageously hot in Florence that week, the air conditioner did its best. Even cold drinks in the lobby on your arrival after a hard day's sightseeing. Two nice lobby areas downstairs and on the floor another comfy area to sit so you didn't have to sit in your room to read or chat. All very enjoyable! If you want to be near SMN train station, it's perfect, but a bit of a way from some of the main attractions.

    Stayed in July 2017

  • Reviewed: 28 June 2017

    7.5
    Vibrant colours, paintings of people on the doors, what more could you want?
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The bathroom was a bit small, all a bit cramped compared to the large room. It was a little uncomfortable to stay in there for too long when showering. The bed was also not the most comfortable I have slept on, but by no means the worst in the world. Slightly disconcerting to have paintings of people as the door.

    The hotel is really close to the station - as we were coming in on the train and leaving again on the train, it was ideal. The staff are incredibly friendly and always say hi. The hotel is very close to all tourist locations and some excellent restaurants. The room was very spacious. The air-conditioning was super important as it was 34+ degrees celsius - luckily it worked a treat (if a bit loud). The breakfast was a bit eerie in such a big room with such few people, but good selection.

    Stayed in June 2017

  • Reviewed: 21 June 2017

    7.0
    Quaint Hotel Centre of Florence
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No where to sit outside with the hotel to relax and have a glass of wine. Bar not very good, very basic not really where you can relax and have a drink with colleagues from work. Breakfast does not start until 7.30am a little late if you have excursions or an early flight. 7.00am would be better. No coffee tea facilities in room, if need to leave early cannot have a drink before 7.30am

    Great location centre of Florence, great eateries and bustling streets shops

    Stayed in June 2017

  • Reviewed: 29 May 2017

    2.9
    You get what you pay for, could not recommend
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    This "Hotel" was simply an apartment in a block. Electricity was suspect and when more than 1 appliance was used it caused blackout. Hot water was poor and had to wait 25 mins between showers for water to re heat.

    very little

    Stayed in May 2017

  • Reviewed: 19 May 2017

    9.2
    A relaxing and convenient hotel in the heart of old city of Firenze. An easy walk from train station
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A small shelf under mirror in bathroom would have been quite useful for toiletries. A soap dish on the sink would also be most helpful.

    Breakfast was varied and delicious. Cappuccino was heavenly. Large open window with shutters or a/c, your choice. Lovely large room off reception with comfortable sofas and chairs, newspapers. Gratis Refreshments at reception everyday...water, juice, espresso, biscuits. Alberto at reception was welcoming and smiling always. House cleaners did a lovely cleanup daily. Quiet and restful. Bed comfortable.

    Stayed in May 2017

  • Reviewed: 8 May 2017

    8.8
    Lovely typical old building, old convent.
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Lovely typical old building, old convent. high ceilings. Size of the room /bathroom. Short walk from the station, and another short walk to most of all you must see in Florence.

    Stayed in April 2017

  • Reviewed: 30 December 2016

    8.8
    Will stay there again and again!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pity that there is no restaurant

    Very nice and confortable hotel located in strategic position for sightseeing; all main places are at walking distance, personnel very friendly

    Stayed in December 2016

  • Reviewed: 27 December 2016

    7.9
    Good location and friendly staff
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good, except that even after taking the lift you need to walk quite a bit to reach your room (if you have a room somewhere far from the lift) but it's difficult only if you have a lot of luggage.

    I enjoyed my stay at Hotel Vasari. The staff is really warm and friendly. The hotel is located strategically near Santa Maria Novella station, that is just a minute's walk from the hotel. City Center is a 7-10 minute walk. Breakfast was great too.

    Stayed in December 2016

  • Reviewed: 14 November 2016

    9.6
    Lovely hotel in a great location in Florence
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights

    The only minor gripe was that the shower cubicle was quite small.

    A lovely hotel, conveniently located near to the main train station in Florence and walking distance to many areas. Each floor had a communal sitting area complete with books, activities and musical instruments. The door to each room had a different historical figure printed on it, and the overall decor was very tasteful. The staff were helpful and friendly. The included breakfast was tasty.

    Stayed in October 2016

  • Reviewed: 15 September 2018

    10
    Perfect location, great staff and lovely breakfast with good...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Perfect location, great staff and lovely breakfast with good coffee. Clean comfortable relaxing rooms, felt at home.

    Stayed in September 2018

  • Reviewed: 22 August 2018

    10
    Super clean.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Super clean. Very nice staff. Perfect!

    Stayed in August 2018

  • Reviewed: 10 June 2018

    10
    perfect for the price and location
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    rooms along the street were noisy

    perfect location and very comfortable beds

    Stayed in June 2018

  • Reviewed: 2 June 2018

    7.9
    Lovely old building in a quiet location but with easy access...
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely old building in a quiet location but with easy access to the station and all the major tourist sites.

    Stayed in June 2018

  • Reviewed: 29 May 2018

    10
    Location and comfortable beds .
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location and comfortable beds . breakfast was good

    Stayed in May 2018

  • Reviewed: 20 May 2018

    7.9
    Excellent location, good service & clean but needs a refurb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really could do with rooms refurbished

    Location was ideal

    Stayed in May 2018

  • Reviewed: 7 May 2018

    5.0
    Location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Mosquitoes!!!

    Location

    Stayed in May 2018

  • Reviewed: 19 March 2018

    8.8
    Great Location for the Price
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Bed! They need to change the mattress!

    Location & Price

    Stayed in March 2018

  • Reviewed: 11 March 2018

    8.8
    Very nice experience for the money!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The stuff is very friendly! The atmosphere inside recalls you the historical times!

    Stayed in March 2018

  • Reviewed: 9 March 2018

    8.8
    The position of the hotel is close to the train station.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The room sometimes give the feeling that is too little

    The position of the hotel is close to the train station. It was very clean

    Stayed in February 2018

  • Reviewed: 11 January 2018

    8.8
    Fantastic location, friendly staff and great breakfast in...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hard beds

    Fantastic location, friendly staff and great breakfast in the morning

    Stayed in January 2018

  • Reviewed: 15 December 2017

    10
    Very interesting stay in a historical venue of world class tourist value.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Weather but not within our choosing powers.

    Very local for walking to most of the historical sites,plenty of food choices within walking distance .

    Stayed in December 2017

  • Reviewed: 23 October 2017

    6.7
    one night hotel
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    bathroom

    Location

    Stayed in October 2017

  • Reviewed: 16 October 2017

    9.6
    We enjoyed our stay and I hope to be back in 2018.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    The breakfast was good. The rooms were spacious. The hotel was peaceful. It was easy to find. Our property was secure.

    Stayed in October 2017

  • Reviewed: 28 September 2017

    10
    Very nice people
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very very nice people!

    Stayed in September 2017

  • Reviewed: 26 September 2017

    7.5
    Breakfast service could be improved
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast service could be improved

    Stayed in September 2017

  • Reviewed: 18 September 2017

    7.9
    Fine
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds are super uncomfortable

    Good breakfast

    Stayed in September 2017

  • Reviewed: 5 September 2017

    6.7
    It was ok
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Bathroom

    Location

    Stayed in September 2017

  • Reviewed: 10 August 2017

    9.2
    Close to the train station.
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very bad wifi connection.

    Close to the train station.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    7.1
    Great location for overnight stay.
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 2 nights

    The AC in the room leaking water and make horrible noises, we have to turn off a whole night.

    great location, 5mins walking from train station.

    Stayed in July 2017

  • Reviewed: 6 July 2017

    9.2
    Start to explore Florence
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Good breakfast and excellent and very helpful staff. Close to main railway station and old town.

    Stayed in July 2017

  • Reviewed: 18 April 2017

    7.1
    la camera
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights

    la colazione

    la camera

    Stayed in April 2017

  • Reviewed: 9 April 2017

    9.6
    Another enjoyable stay at this hotel
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    Disliked nothing apart from a noisy neighbour and a very greedy mosquito in our bedroom.

    Very comfortable beds. Attractive artwork throughout hotel.

    Stayed in April 2017

  • Reviewed: 4 April 2017

    5.8
    Don't think will stay again
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The Bathroom was a disaster and the breakfast very basic

    Dated interiors

    Stayed in March 2017

  • Reviewed: 3 January 2017

    10
    helpful reception
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    helpful reception

    Stayed in December 2016

  • Reviewed: 31 December 2016

    7.1
    Overrated hotel
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    The old man in the reception was rude, he argued with other guest, and pissed off. never pick up the phone, wifi was slow.

    Good breakfast

    Stayed in December 2016

  • Reviewed: 27 December 2016

    9.2
    Great location
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in December 2016

  • Reviewed: 21 November 2016

    10
    Perfect place to be with family... make Sure to have indoor sleepers though...
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, breakfast and staff all excellent.

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 May 2016

    8.8
    Staff were excellent, attentive, friendly, helpful.
    • Leisure trip
    • Group

    'Some' of the rooms in the front are by the road so can be a little noisy Memory foam pillows and mattress can be a little hard

    Staff were excellent, attentive, friendly, helpful. Quirky hotel full of character Excellent location Perfect place to stay to visit Florence / Pisa / Sienna / Lucca etc

  • Reviewed: 9 April 2016

    7.9
    Staff were friendly and helpful.
    • Leisure trip
    • Family with older children

    Though two rooms were good, the third was pokey, also barely able to get into the shower. All rooms were extremely noisy with traffic noise and courtyard to the back. Sleep was at a premium.

    Staff were friendly and helpful. Good location very convenient for railway station and major attractions.

  • Reviewed: 7 January 2016

    8.8
    We loved the location and the staff was wonderful.
    • Leisure trip
    • Couple

    We loved the location and the staff was wonderful. Checking in was easy and the breakfast each morning was delicious. We noticed others who reviewed the breakfast mentioned the lack of fruit. Fresh fruit was offered every morning as well as a bowl of cut fruits. The croissants were as good as other reviewers indicated. The location was close to all the sites we wanted to see.

  • Reviewed: 5 November 2015

    7.9
    Breakfast had a wide variety of choices.
    • Leisure trip
    • Couple

    The room seemed very tired as did the furniture in the room which made it hard to assess cleanliness. The mattress was hard. The pillows were hard & very flat and desperately need to be replaced. This is not uncommon in Italy. But, we were still able to sleep.

    Breakfast had a wide variety of choices. And the lady who serves breakfast wants to please customers e.g. doing fresh vegetable just one morning & asking customers to try . Hotel reception staff were very friendly & helpful providing information even before our arrival i.e. regarding whether the shower was suitable for disabilities before our arrival. Close to the train station & walking for sightseeing.

  • Reviewed: 27 October 2015

    9.6
    The staff was very courteous.
    • Couple

    No bad experience! Suggest that they improve their breakfast menu.

    The staff was very courteous. They helped us with tours and train bookings, printing tickets etc. at no extra costs. Location is 5 minutes from the station and best especially for exhibitions in Fortezzo da Basso Fort.

  • Reviewed: 13 October 2015

    8.3
    Very convenient, hotel was over all lovely, nice breakfast
    • Leisure trip
    • Couple

    If I stayed again would like a different room, our room was large comfortable but right beside the lift which vibrated the room each time it moved.

    Very convenient, hotel was over all lovely, nice breakfast

  • Reviewed: 29 September 2015

    9.6
    Almost everything!
    • Leisure trip
    • Group

    there was quite a bit of background noise eg the sound of other peoples showers and taps, humming noises from other electrical devices also it would have been great if we had had our own kettle for making tea - English guests love drinking tea at all times of the day!

    Almost everything! fantastic choice of tavernas around for dinner and the breakfasts were superb

  • Reviewed: 26 September 2015

    9.2
    Location is amazing, situated right near the train station...
    • Leisure trip
    • Group

    Location is amazing, situated right near the train station and five minute walk to the duomo! Staff and friendly, helpful and knowledgeable! Very reasonably priced!

  • Reviewed: 15 July 2015

    8.3
    Charming character of the hotel and the helpfulness and...
    • Leisure trip
    • Couple

    Only one pillow per person on the bed. Air con was struggling to bring the temperature down.

    Charming character of the hotel and the helpfulness and friendliness of the staff. Convenient location for the sights and the station (SMN).

  • Reviewed: 17 June 2015

    2.5
    -Rich history and amazing staff
    • Leisure trip
    • Family with young children

    Nothing significant. Air Condition in our room was at capacity.

    -Rich history and amazing staff -Great location within the city - Less than 5 min walk to the train station. - Had Vape Mat in rooms to kill/repel mosquitos (that we did not see). Realized its importance while in Venice!

  • Reviewed: 31 May 2015

    9.2
    Very friendly and helpful staff, parking in the patio of the...
    • Leisure trip
    • Couple

    The windows at our room were not closing well..but it was a minor inconvenience considering the advantages of the hotel.

    Very friendly and helpful staff, parking in the patio of the hotel, central location very close to the main city attractions, many restaurants nearby, yet in a quiet street. Comfortable room, nice bathroom with spacious shower cabin.

  • Reviewed: 27 May 2015

    7.9
    Clean rooms, good breakfast, friendly staff, proximity to...
    • Business trip
    • Solo traveller

    Bed and pillows were too hard.

    Clean rooms, good breakfast, friendly staff, proximity to the center of the city/sightseeing/ shopping, a/c, mini-fridge.

  • Reviewed: 25 May 2015

    8.8
    location is awesome!
    • Business trip
    • Couple

    selection of food during breakfast wasn't so great

    location is awesome!! very close to train station and Palazzo dei Congressi, also from the downtown area. Staff was super friendly!

  • Reviewed: 25 May 2015

    9.2
    Very clean, big comfortable bed, good room service, helpful...
    • Leisure trip
    • Couple

    Noise from the hall is very audible in the room.

    Very clean, big comfortable bed, good room service, helpful staff, rich breakfast with good variety, great location close to train station but very quiet.

  • Reviewed: 25 May 2015

    7.9
    Perfect Location
    • Leisure trip
    • Couple

    Wifi did not working Soundproof is not good enough

    Perfect Location 200mt to Train Station 500mt to Duomo and other tourist locations Car park in the garden Perfect breakfast Big safe in the rooms

  • Reviewed: 6 May 2015

    8.3
    very convenience,near the station!
    • Leisure trip
    • Couple

    some room is near the lift,and beside the road,It will make an annoying noise~ you must need change your room!

    very convenience,near the station!Very kind receptionists,always smile~Room is ok,it's old,but good facilities,and many copies of masterpiece is hanging everywhere,even on the door!We all liked its breakfast,it was rich and fresh~

  • Reviewed: 2 April 2015

    9.6
    I liked everything about the room and the hotel.
    • Business trip
    • Solo traveller

    Nothing unpleasant, it is one of the best Italian hotels for me, so far.

    I liked everything about the room and the hotel. I'd mention especially the staff, all of them were helpful, polite and very efficient. The rooms were very clean and well cared. It deserves three stars.

  • Reviewed: 25 March 2015

    9.2
    We stayed here 3 nights and not once could we complain.
    • Leisure trip
    • Family with older children

    None.

    We stayed here 3 nights and not once could we complain. The rooms are spacious and have all facilities. It is walking distance from the train station Firenze S.M.Novella and to the historic city centre. Good variety of breakfast and excellent staff.

  • Reviewed: 7 February 2015

    9.2
    The hotel was exactly what we expected, close to the station...
    • Leisure trip
    • Family with older children

    Rooms were small, but this was not unexpected given the history of the building.

    The hotel was exactly what we expected, close to the station and a short walk from the major tourist areas. The buffet breakfast and communal lounge areas were godd too.

  • Reviewed: 12 May 2016

    3.8
    Breakfast Restaurant was interesting.
    • Business trip
    • Solo traveller

    Breakfast Restaurant was interesting. It was a historical athmosphere. Ambiance was middle age centry

  • Reviewed: 4 May 2016

    7.5
    Location and eighty percent of the staff.
    • Leisure trip
    • Couple

    Kitchen should open earlier. Wifi could be a it faster.

    Location and eighty percent of the staff.

  • Reviewed: 3 May 2016

    7.9
    Location.
    • Leisure trip
    • Group

    Customer service could be improved. Rooms are older than they like in the pictures.

    Location. Close to the main train station

  • Reviewed: 2 May 2016

    9.6
    shower was a challenge.
    • Leisure trip
    • Solo traveller

    shower was a challenge.

  • Reviewed: 3 April 2016

    7.1
    location was good.
    • Leisure trip
    • Family with young children

    Dust in the room. Especially wardrobes.

    location was good. Near railway station. Not in a busy street.

  • Reviewed: 17 January 2016

    10
    Location is good, staff is very helpful.
    • Leisure trip
    • Solo traveller

    Location is good, staff is very helpful.

  • Reviewed: 5 November 2015

    7.9
    Garden
    • Leisure trip
    • Couple

    no Slippers in room

    Garden

  • Reviewed: 5 November 2015

    7.9
    Location, garden, room,
    • Leisure trip
    • Couple

    no Slippers in The room

    Location, garden, room,

  • Reviewed: 5 October 2015

    8.3
    Good breakfast in a beautiful hall!
    • Leisure trip
    • Couple

    Good breakfast in a beautiful hall!

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