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Reviews of Hotel Vecchio Borgo 4 stars

Via Quintino Sella 1/7, Borgo Vecchio, 90139 Palermo, Italy

#35 of 72 hotels in Palermo

Guests' Choice

Review score

Based on 401 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.8

  • Location

    7.7

  • Facilities

    8

  • Staff

    9

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 - 65

  • Reviewed: 24 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The area is pretty rough, the noise outside from bars and cars was unbelievable, it went on until the middle of the night. Breakfast was ok, the coffee was awful. This may have been a four star hotel some years ago but it isn’t now, more of a 2-3.

    The only thing we liked was the price, it stated on Booking.com that it was discounted from £130 pn to £63.00 and it was a few hundred feet from the centre. It wasn’t as close as that but it wasn’t too bad! Air con was good.

    Stayed in June 2018

  • Reviewed: 31 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    nothing

    When we made the booking the staff were very helpful in arranging a taxi to collect us at the airport and deliver us to the hotel. The hotel was centrally situated - about 15 mins walk from the Opera house square. The room and the bathroom was comfortable, clean and well appointed. The breakfast included in the rate was excellent - one of the best we've had recently. We were sorry we only spent one night there. we would definitely stay there again.

    Stayed in May 2018

  • Reviewed: 19 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The property is not in a good neighborhood. There was trash and old mattresses stacked up across the street from the hotel. To be fair this is not the hotel's issue to sort and the hotel is trying to get this fixed but the fact remains that we came and went and the garbage was still there. This impacted our impression of the hotel adversely. In addition, the hotel sits in a noisy neighborhood near several bars. Every night, a car drives around the neighborhood playing loud music to promote the bars which is unpleasant and adds to an already noisy part of town. Lastly, just as the hotel needs to convince the neighborhood's leaders to clean the neighborhood the owner needs to do his part as the hotel needs a a bit of a makeover as the hotel is past it's use date.

    The service of the front desk and housekeeping were very good often going out of their way to help, make recommendations and answer the multitude of questions we had. Despite our hotel being on the one street that was just not cleanly the rest of the streets north of the hotel heading towards the Politeasmo were nice with small shops and restaurants worth frequenting. Lastly, we were not very close to the town center but close enough to allow us to walk off dinner at night so the location to the center of town was pretty good.

    Stayed in April 2018

  • Reviewed: 19 March 2018

    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were very stiff and the spirals were pointing in your back. The staff of the hotel drawed a cirkel on a map where the centre should be, but it wasn’t near that section of the city. It’s in our opinion not a 4 star hotel

    Parking in front of the hotel

    Stayed in March 2018

  • Reviewed: 28 February 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room (1 Adult)
    • Stayed 4 nights
    • Submitted via mobile

    The shower is too small. The massage option is nice but there is no room to wash hair or turn.

    Beautiful room and view, very nice staff 24/7, delicious breakfast! Good location. Room got clean en fresh towels everyday. Walking distance to Politeama where al the buses stop. I would recommend this hotel! Worth every euro! I was travelling alone as a woman and felt very safe and welcome here.

    Stayed in February 2018

  • Reviewed: 14 February 2018

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Matraces were old and quite uncomfortable. There were no proper blankets available, just kind of couch throws.

    Very stylish, classic Italian design, just as at pictures. Interior of the hotel was authentic. Bathroom was clean, good spacey showers, spacey wardrobe. Cable tv as promised. Staff was very friendly and helpful. Breakfast was basic, but a big selection of various cakes for the sweet tooth. The street was loud, but only on Saturdays and the windows were quite sound proofing. Location quite convenient. Parking available against a fee.

    Stayed in February 2018

  • Reviewed: 8 February 2018

    • Leisure trip
    • Solo traveller
    • Economy Double or Twin Room
    • Stayed 1 night

    1) This hotel cannot be passed off as a 4 star. Its more like a 3 star category. 2) Pictures do not justify the real rooms. In pics it feels cozy and comfortable, in reality it is not very comfortable. It feels very old (not in a charming way). 3) Bed (mattress and the blanket) were not comfortable. Even 3 stars have more comfortable bedding. 4) The person in the reception did not understand English. It was quite hard to communicate. 5) A lot of noise on the streets at night. Overall, an okay experience. This is by no means a 4 star hotel.

    1) Location was pretty good. 2) Hotel was clean.

    Stayed in February 2018

  • Reviewed: 18 October 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    better restaurants nearby, but those in the area very friendly.

    Hotel spaces nice, breakfasts abundant. Location ... marginal neighborhood, BUT, we embraced the neighborhood energy. Late night social noise may put some off ... not very near shopping, sightseeing areas, but reachable ok.

    Stayed in October 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Very hard bed. Very small shower cubicle made about a third smaller by a plastic installation on one side with water jets and a shelf-seat, so could hardly turn around when standing.

    Good value for money, fairly centrally located

    Stayed in September 2017

  • Reviewed: 5 September 2017

    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Noisy neighborhood, we rent one room for one and one for three, the room for one was very small. Small hotel, with not so spatious places in general.

    Excellent breakfast! Shower jacuzzi, classical decoration. Reception staff politeness and friendly, parking service outside of the hotel. Very near to the historic center.

    Stayed in August 2017

  • Reviewed: 2 September 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The shower is small and the area is a bit unfriendly during the night.

    We only spent a night at the hotel in Palermo. The staff was very friendly and helpful whereas the facilities were very clean. The breakfast was very good. The hotel is a safe place to stay and I liked the fact that during the night the visitors have to ring the bell before the receptionist opens the door. The old city of Palermo is close enough and there are a lot of shops for shopping nearby.

    Stayed in August 2017

  • Reviewed: 26 July 2017

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    it's far from what they show on the photos. the cabin for shower in the bathroom is so small you can hardly enter inside? the breakfast is pretty poor?

    Stayed in July 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Small room, parking for only 4-5 cars on the road in front of the hotel and in a very dirty neighborhood. Oposite of the hotel a small park full of empty bier bottles, litters etc.

    Stayed in July 2017

  • Reviewed: 15 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Too many "attractions"(noisy street until 3 am in the morning every day) around the hotel at night, if you are looking for quiet location it will not the best choice.

    Breakfasts, friendly staff. Good value for money.

    Stayed in July 2017

  • Reviewed: 28 April 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Located in a noisy, working-class neighbourhood, yet only 3 blocks from the very up-market Via della Liberta, poverty and great wealth side by side.

    Efficient staff. Large pleasant room. Reserved street parking outside

    Stayed in April 2017

  • Reviewed: 19 April 2017

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not clean- we also had a smell of urine in bathroom, very noisy, awful bed

    The staff of the hotel are really nice & helpful. They deserve to work in a better place. Breakfast was ok. Location is good for people who like to party in the evening-many lively bars in the area

    Stayed in April 2017

  • Reviewed: 11 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Neighborhood cafes are very loud as are the cars passing by. Our shower head was broken. Shower is almost impossible to shower. Tiny with seat in it, also looked dirty. Everything is on Italian height, so for us tall Dutch people everything was very low. Our bed only had a sheet. So we found a dirty blanket in the closet. Asked for one extra, because it was quite cold. Breakfast is oke, not a lot of healthy options (found some hairs in my fruit). Lot of sweets, but better pop outside for better coffee and pastries!

    Location close to center. Staff is very nice and helpful. Wifi is fast and singnal good everywhere.

    Stayed in April 2017

  • Reviewed: 9 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Careful with the parking (you do not park the car yourself). We found some scratches on the car after we left the hotel (not surprised though... considering how drivers behave down there...)

    Good value for money. Very professional staff

    Stayed in April 2017

  • Reviewed: 1 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Like in many reviews about this hotel you will find that people say that the area is dirty. It is. It is fairly busy neighbourhood with plenty of passing traffic starting from around 6 am. If you staying here, expect to wake up early. Not sure if this is still the same if you sleep on the other side of the hotel, we had a room facing the main road where the entrance is. Shower is realy small, could be bigger..Otherwise the hotel was alright for the money.

    Hotel is very close to the piazza politeama where you can catch a sightseeing bus which will take you around the palermo. Breakfast had a decent selection, mostly sweets. There was omelette, sausages and kellogs, plain white bread, you can also toast it. Plenty of cruasan's to choose from and cakes. Orange juice and loads of coffee. If you ask the waiter you can get a decent espresso too. Reception is helpful and speaks good english, wifi is fast and there is a laptop available for everyones use.

    Stayed in March 2017

  • Reviewed: 1 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    We were originally in a room with the tiniest shower possible. We asked to move and the staff complied instantly. Good restaurant referral.

    Excellent service and helpful staff

    Stayed in March 2017

  • Reviewed: 12 July 2016

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    the hotel does not correspond to the 4 star level. no air condition, not pleasant smell in the hotel. walls, curtains were a little bit worn out.

    location is near centre. friendly staff. breakfast was ok.

    Stayed in July 2016

  • Reviewed: 24 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No vegetables at the breakfast

    Good location near to bus stops at Politeama and not far from city centre. Clean room. Reasonable price

    Stayed in June 2018

  • Reviewed: 13 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Poorly located in a noisy unclean area

    Good breakfast

    Stayed in June 2018

  • Reviewed: 14 May 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was fine

    Charming atmosphere with friendly and helpful staff.

    Stayed in April 2018

  • Reviewed: 10 May 2018

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was extra nice and it was a pleasure to communicate with them. Thank you for your help Carlo!

    Stayed in May 2018

  • Reviewed: 5 March 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    no iron available to do my cloths

    nice room

    Stayed in March 2018

  • Reviewed: 3 March 2018

    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Noise

    Staff

    Stayed in March 2018

  • Reviewed: 24 February 2018

    • Business trip
    • Solo traveller
    • Standard Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    For the silence and the cleaness of the room and the friendly professional staff

    Stayed in February 2018

  • Reviewed: 3 February 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Noisy at night from the street and square outside the hotel

    Stayed in February 2018

  • Reviewed: 28 January 2018

    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Neighborhood and view from the hotel was not the best.

    Breakfast was fine. Also the internet connection in the rooms was good.

    Stayed in January 2018

  • Reviewed: 20 November 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The fresh pastries could have been fresh

    The over all atmosphere and staff

    Stayed in November 2017

  • Reviewed: 25 October 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Localisation,District not very clean and quiet

    Clean Breakfast

    Stayed in October 2017

  • Reviewed: 11 October 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I did not like the area outside the hotel. It was very dirty and noisy.

    Stayed in October 2017

  • Reviewed: 21 September 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower was teeny tiny

    The location was good. Staff, very attentive. The breakfast, excellent.

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights

    camere ben arredate pulite staff competente e disponibile

    Stayed in August 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights

    omgeving is slecht.

    Breakfast is ok , but the personeel was very kind and hulp full., but the area is not attractive.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tiny shower

    Stayed in August 2017

  • Reviewed: 25 June 2017

    • With a pet
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No negatives

    A very nice, very clean hotel with excellent attention from front desk in a very colorful neighborhood

    Stayed in May 2017

  • Reviewed: 15 June 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel was fine, but considering it was 4 star, it was in a rather run-down area.

    Stayed in June 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Only 1 lift which was very slow. Very noisey due to lound music being palyed outside every night.

    Staff very helpful and friendly.

    Stayed in April 2017

  • Reviewed: 17 October 2016

    • Leisure trip
    • Group
    • Standard Double Room (1 Adult)
    • Stayed 3 nights

    I found the pillows uncomfortable.

    Breakfast was delicious! Staff couldn't have been more friendly and helpful.

    Stayed in October 2016

  • Reviewed: 9 October 2016

    • Leisure trip
    • Group
    • Standard Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    I didn't like de location, the street here are dirty and the hotel is in a place very noise

    Stayed in October 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was only good a lot to improve!

    Stayed in August 2016

  • Reviewed: 23 July 2016

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    It is at a central position close to the centre and bus stops. Staff is very nice, friendly and helpful. Excellent breakfast.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 May 2016

    • Leisure trip
    • Couple

    The location was very bad. Garbage, vacant buildings, cooking in the street. And, the cat lady feeding strays. Parties in the street till after midnight on thursday and after 1:30am on friday night. Attached is photo at 1:30 am. We asked to move to another GHS location but we couldn't

    American beakfast of hot dogs and eggs plus many other items and a nice breakfast room.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Solo traveller

    This is no 4 star hotel. It is in a marginal neighborhood (you have to buzzed into the lobby) that is very loud well into the night. The rooms are also very cramped.

    This is an OK hotel, the staff were friendly and helpful, the breakfast was good.

  • Reviewed: 24 February 2016

    • Leisure trip
    • Group

    The breakfast was very nice and the server was most helpful. It was a surprise to have cannoli at breakfast. The front desk staff (Fabrizio) was very helpful and was ready to assist us in any way he could.

  • Reviewed: 18 October 2015

    • Leisure trip
    • Couple

    Neighbourhood seemed a bit doubtful but plenty of people around when we were out of the hotel.

    Staff very helpful, good walking distance to what we wanted

  • Reviewed: 23 July 2015

    • Leisure trip
    • Couple

    Easy to acess to the central city. But the hotel is not located near old town where is the main tourist place. And not so safety around the hotel I feel.

    Good Value!

  • Reviewed: 12 May 2015

    • Business trip
    • Solo traveller

    Reception did not know their Wi-Fi password. They gave me the wrong one and i had to improvise the rest. Walls are made out of 'paper'. I could hear clearly all the conversations in the next room.

  • Reviewed: 17 November 2015

    • Leisure trip
    • Couple

    - can be noisy from the street

    - nice staff - great view from the 6th floor

  • Reviewed: 1 October 2015

    • Leisure trip
    • Couple

    Nice location

  • Reviewed: 1 October 2015

    • Leisure trip
    • Couple

    Stylish room decor - beautiful backdrop to bed matched by same motif in curtains.

  • Reviewed: 28 September 2015

    • Leisure trip
    • Couple

    Messy room. Dirty towels.

    Good location.

  • Reviewed: 22 September 2015

    • Business trip
    • Group

    The area is very noisy

    Very kind staff and very clean hotel

  • Reviewed: 15 September 2015

    • Leisure trip
    • Couple

    Comfortabl location, clean and very friendly staff.

  • Reviewed: 8 September 2015

    • Leisure trip
    • Couple

    Helpful professional staff, charming hotel, fantastic breakfasts, lovely rooms, will stay there again

  • Reviewed: 7 September 2015

    • Leisure trip
    • Couple

    Friendly, home away from home will return

  • Reviewed: 6 September 2015

    • Leisure trip
    • Family with older children

    Friendly staff

  • Reviewed: 30 June 2015

    • Leisure trip
    • Couple

    Really nice hotel, really clean, confortable, close to everything in Palermo - The buffet breakfast is really yummy, lots of option to choose from.

  • Reviewed: 27 June 2015

    • Leisure trip
    • Couple

    Nothing

    Great hotel. Clean,nice,excellent location,friendly staff,huge breakfast and cheap. Definitely worth it

  • Reviewed: 19 June 2015

    • Leisure trip
    • Couple

    Very noisy in the street doing the night

    central

  • Reviewed: 15 June 2015

    • Leisure trip
    • Couple

    Friendly staff by checking in in the night.

  • Reviewed: 6 June 2015

    • Leisure trip
    • Group

    Cofee for breakfast was awful

    Staff knows english, they probide special parking for 10 euro by giving the car keys,

  • Reviewed: 24 May 2015

    • Leisure trip
    • Couple

    I smelled a bit of stale smoke even though no smoking signs were posted. Such is Italy.

    The decor and the location, location, location

There are also 17 reviews without text. These impact the overall review score.

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