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  5. Reviews of Hotel Vecchio Borgo

Reviews of Hotel Vecchio Borgo 4 stars

Via Quintino Sella 1/7, 90139 Palermo, Italy

#69 of 91 hotels in Palermo

Guests' Choice

Review score

Based on 248 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    7.9

  • Facilities

    7.7

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 5 April 2024

    8.0
    Good price/performance hotel with friendly staff
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights

    - It is impossible to sleep Saturday night due to the proximity of a night club, several bars and passing cars with loud music. Bring earplugs! Of course this is not specific to this hotel but the hotel can do a better job in sound insulation with newer windows etc. The other nights were fine, we slept well. - The elevator is noisy. We stayed on the top floor, probably the engine was close to the room.

    - Staff is extremely friendly and helpful (I added +1 to my rating for the staff). - Location is great, very walkable to the city center. - Private place at the street for parking. 15 EUR/night. (Don't try to find street parking Saturday night). No ZTL. - Rooms exactly like in the pictures (but definitely aged) with very little investment it will be more beautiful. - With better sound insulation and small renovations, the hotel rating will improve dramatically!

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room temperature

    Location, cleanliness and staff were superb 👌 a bit too hot in the room but apart from that nothing to complain about.

    Stayed in April 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights

    Good breakfast, nice room, but the neighbourhood is not clean.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Overall was good!if you are not so pretentious!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Area was very dirty!and noisy!

    Was central!

    Stayed in February 2024

  • Reviewed: 28 February 2024

    9.0
    Superb
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 6 nights

    breakfast was pure

    room and location

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Also, the location. It was okay but it was in a 'dirty' neighbourhood with a lot of trash. It was also a 30 minute walk to some popular attractions or to the main train station. There are a lot of busses connecting to these attractions though, it's a 10min. bus ride.

    Room, value for money, location was okay but not superb, staff was friendly. I was on the fifth floor and the noise outside didn't really bother me. But I did wear earplugs.

    Stayed in February 2024

  • Reviewed: 24 January 2024

    7.0
    Really nice staff and decent sized comfortable rooms.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    The shower was good but the jets did not work in our room. We asked for a quiet room which they kindly gave us that faced the back street away from the bars to the front street, but my partner could hear people in other rooms, it didn't bother me but just a note.

    Hotel staff are really nice, always someone on the desk no matter what time it is and are very helpful. The room and bathroom are big, beds are comfortable, and have nice big windows.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    Great hotel in great Palermo!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    As everyone else said it’s a bit too much noisy area but I think if you see the reviews and bring ear plugs with you that will be alright. Also breakfast can have more varieties such as more cheese options or olives etc.

    I loved the bathroom it was big enough and had a small jakuzi styled shower! I loved also the bed it was comfortable. For me being comfortable and feeling home matters I really enjoyed my stay. The people working there were very helpful I forgot my adaptor and they immediately borrowed me one. Also near by the city center I could walk everywhere at most 20-30 minutes. I would love to come and stay there again

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    Focusing on the good parts
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    The rooms are hardly sound proof. Outside noise - local gang-style youngsters mostly, is pretty disturbing. Breakfast was really poor (no vegetables, limited amount of fruit). Area does not feel safe, but we actually walked around without any problems.

    Hotel staff is really friendly and helpful. The rooms were clean, relatively well furnished and nicely put together.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights

    Parking can be a problem. But the hotel itself is fine. A 10 minute walk to centre of Palermo.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    7.0
    Stay here if you can cope with a lot of noise
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The noise and the hard bed

    Nice location but in a very noisy area

    Stayed in December 2023

  • Reviewed: 6 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast could be more diverse, we had to ask for blankets because it was too cold over night at the end of november.

    Location, friendly staff

    Stayed in December 2023

  • Reviewed: 12 November 2023

    9.0
    Cozy italian style
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We got very comfortable big room with the beautiful view of Palermo with balcony and tarrace. Room was absolutelly amazing. Hotel itself in very italian style (nice detail) l. Good location between center and harbour. Very nice service. Very nice and cozy place !

    Stayed in November 2023

  • Reviewed: 2 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    If possible avoid to be there on Saturday nights, because it is extremely loud outside, near the hotel. It is not hotel's responsability, but however, it's impossible to sleep until 3 or 4AM on that night because of extremely loud music. Also, shower cabin in my room was incredibly, narrow, so it was very difficult even to stand in it and to take shower.

    Clean and tidy, good location, helpfull and kind staff. Breakfast is also good, and I had very pleasant stay. I would definitely stay again in this hotel and I would recommend it.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No fresh fruit

    Was ok,

    Stayed in October 2023

  • Reviewed: 8 October 2023

    7.0
    Pleasant, I would give it 3 stars.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Previous reviews state the shower was small. It is very small and had little room to lift my arms when washing my hair. There is no coffee in the room. There is quiet a bit street noise at night.

    The staff was exceptional. My luggage was lost and they assisted me in many ways. I did eventually receive it. The bathroom was a good size and rooms clean.

    Stayed in October 2023

  • Reviewed: 20 September 2023

    9.0
    Appreciated it.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The immediate neighborhood was very loud, and the streets were filthy with garbage and dog poop that people don’t pick up. Bad.

    The staff helped with questions. The waitress offered cappuccino 😊The cleaners did a nice job. The sheets were good.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    If you are looking for a place to rest please reconsider
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioner was not working Neighborhood is not great. Very loud people outside. Parties after midnight until dawn. Pretty scary after sunset. If you are looking to rest this is not the place, please avoid it.

    We got a nice room with almost everything needed for a few days in Palermo

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    We had to spend one night in Palermo waiting for our morming flight and the hotel’s very central location allowed us to
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could be improved

    Location Very professional staff

    Stayed in September 2023

  • Reviewed: 23 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Scrambled eggs on breakfast was really bad. Not enough hot option on breakfast, only sausage/bacon and scrambled eggs. Breakfast could be better.

    Friendly staff, good coffee

    Stayed in August 2023

  • Reviewed: 5 August 2023

    9.0
    very Beautiful Hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    it was loud in the night but it has nothing to do with the hotel itself.

    charming, the interior and the people working there

    Stayed in July 2023

  • Reviewed: 13 July 2023

    7.0
    Sadly it could have been much better...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The Property's location is quite shabby and at times it felt unsafe, Thrash was all over the place and run down The area was very noisy especially on Saturday with cars blasting sound till 3am, making so much noise we couldn't sleep (and we were on the 8th floor). Perhaps some proper sound proof windows can help. The room was large and AC in or room was too small for it even if it was at 16 degrees the heat was unbearable. We told the reception an they told us that its because of a heatwave... I live in a penthouse in Malta and even at warmer temperatures my ac at 26 degrees is more than enough. On the second night we had to move the bed to the other side of the room to put it under the ac, then it became somewhat bareable.

    The staff were very nice, overall decor of the hotel was pleasant and the place was very clean. Our room Room (8th floor) had a nice terrace with some city views. Comfortable beds. Had Sky tv.

    Stayed in July 2023

  • Reviewed: 28 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The photos are misleading. Rooms are darker and tired.

    The staff were very helpful

    Stayed in June 2023

  • Reviewed: 12 June 2023

    8.0
    OK for a 1 night stay
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The Shower. Small old shower head stretched across a sit down unit meant there was little room in cubicle.

    bed was comfortable. quiet as room was at back

    Stayed in June 2023

Showing 1 – 25

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