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Reviews of Hotel Villa Cappugi 4 stars

Via Di Colle Gigliato 45, 51100 Pistoia, Italy

#7 of 18 hotels in Pistoia

Guests' Choice

Review score

Based on 1201 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.9

  • Location

    8.5

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    8.7

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Showing 1 - 75

  • Reviewed: 28 March 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Nothing

    On the outskirts of town, but a reasonable walk in (although it was raining). Lovely bright clean hotel, with friendly staff. Lovely restaurant on site. When we arrived back from walking into town, wet through, and having checked out, they let us change and provided towels. Helpful with the route into town.

    Stayed in March 2018

  • Reviewed: 9 November 2017

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    Little bit too far out of town although the staff did book and pay for a taxi as the courtesy bus wasn't available.

    Suite was very large and comfortable with a nice balcony overlooking the pool.

    Stayed in October 2017

  • Reviewed: 22 August 2017

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 7 nights

    - although the breakfast was very good, there is no variation in menu, it's the same every day. - selfish guests slamming doors in the early morning - the pool is not for hotel guests only

    Clean inside and outside of the hotel. Shuttle bus is free to Pistoia which is helpful if you want to catch the train to Florence. The pool is big and clean. Parking is also big and sufficient. People at reception desk were very helpful and ready to provide all the help regarding our visit. If you are travelling with a car or even train this is good location to visit northern Tuscany and the coast, it's all within 80 km distance.

    Stayed in August 2017

  • Reviewed: 15 August 2017

    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The hotel, which is a conference centre, has a rather corporate feel to it. A lot of non-guests use the pool, though because it is very large is not too much of a problem. The hotel is quite hard to find when coming by car.

    Very nice and clean room with balcony overlooking the large pool. The garden and grounds are pleasant, as are the staff. The free shuttle bus to the centre of Pistoia, which is beautiful, was very welcome and efficient.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night

    The atmosphere at the swimming pool was disrupted by a red-white coloured metal chain that was leading the guests to the distinguished pool stairs. Looked a bit like on a constructions site.

    The room was spacious, well decorated and illuminated. The wooden floor created a sense of cleanliness. The breakfast was a well balanced mixture of Italian and international elements.

    Stayed in July 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    It is obligatory to wear a swimming cap in the pool so you need to buy them by the pool personel. The hotel could provide them for the hotel guests.

    Quiet location, frendly stuff, great breakfast. Near the city centre.

    Stayed in July 2017

  • Reviewed: 29 July 2017

    • Leisure trip
    • Group
    • Deluxe Triple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Everything was fantastic! The restaurant and pool were especially great. The location is perfect for day tripping around Tuscany. I would definitely stay there again

    Stayed in July 2017

  • Reviewed: 23 July 2017

    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very good pool, restaurant and breakfast buffet - a good variety of breakfast cereals, yoghurt, fruit and lots of cakes. Had a fantastic room en-suite in the old villa.

    Stayed in July 2017

  • Reviewed: 22 July 2017

    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is about 2km from town centre. Service in the restaurant very slow the second night. Looked like they needed more staff there. They were friendly but overworked!

    Fab pool! Friendly and helpful staff. Good parking.

    Stayed in July 2017

  • Reviewed: 30 June 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    You needed to wear a swimming cap in the pool to enter and we felt like noisy children were frowned upon

    The air conditioning was good and the grounds were lovely

    Stayed in June 2017

  • Reviewed: 19 June 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 6 nights

    Everything was perfect.

    The hotel is very quiet, relaxed and surrounded by trees and flowers! Really beautiful and cozy! Close to amenities, restaurants and historical center of Pistoia (5min by car). The room was comfortable, clean and with a relaxed bed. The bathroom was very clean and comfortable. The hotel is also a good base to explore Tuscany!

    Stayed in June 2017

  • Reviewed: 6 June 2017

    • Leisure trip
    • Couple
    • Camera Classic Accessibile
    • Stayed 3 nights

    Wetroom as opposed to bathroom.

    Reception staff were very welcoming and helpful. Good breakfast. Excellent staff and food in restaurant. Parking easy. Great swimming pool area.

    Stayed in June 2017

  • Reviewed: 3 May 2017

    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nice staff, spacious room and comfortable bed with great view balcony, free easy parking, location 25 minutes walking distance to centre, we enjoyed the double way walks very much, ok breakfast, we took the dinner on-site and the food were delicious and the price was reasonable.

    Stayed in May 2017

  • Reviewed: 30 March 2017

    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    This hotel was clean, comfortable, and had a beautiful view of the city and the gardens. We didn't want to leave! We could hear the birds singing, the city of Pistoia had all necessities, and the staff was helpful.

    Stayed in March 2017

  • Reviewed: 3 November 2016

    • Business trip
    • Couple
    • Suite - Annex
    • Stayed 3 nights

    We would love fresh fruit, not tinned, at breakfast.

    Lovely staff at reception who were always polite and helpful. Our room was superb with glorious views over Pistoia and the mountains beyond. The hotel is in a peaceful location and ideally situated for an evening stroll or a more energetic bike ride. It is also well located for visits to Florence, Siena, Lucca, etc.

    Stayed in November 2016

  • Reviewed: 21 October 2016

    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The beds were too soft and not comfort, the room temp was too warm, the toilets were less comfort

    Good location to explore Toscana, the whole Hotel complex is modern and looks new, clean hotel, nice family rooms. The hotel gives good feeling

    Stayed in October 2016

  • Reviewed: 15 September 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 14 nights
    • Submitted via mobile

    Breakfast was the same for the entire 13 days of our stay. No variation! The swimming pool scheduel frim 10 o clock in the morning. We wanted to swim earlier and than be able to leave to visit!

    Stayed in September 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Location was not the best for exploring Tuscany as Pistoia is a fair distance from most well known sites to visit. Car essential. Local town seems to have nothing to offer like the rest of the region does.

    Excellent hotel, lovely friendly staff, good food, nothing to fault at all. On the very edge of town so no noise to speak of.

    Stayed in September 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room with Balcony
    • Stayed 1 night

    If I'm being picky, the breakfast didn't quite match up to the rest of the hotel, but was still more than adequate.

    The service at this hotel was amazing. We were offered a cold drink on the house when we arrived and upgraded free of charge to a junior suite. Having travelled extensively across Italy for a month, this hotel offered the best value for money by a mile, with a fantastic pool and wonderful restaurant. The room was beautiful with a view of the pool and overall we were very impressed and would definitely return and recommend to others.

    Stayed in August 2016

  • Reviewed: 20 August 2016

    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pool closed 17:30-10:00 so did not mange to swim.

    Pleasant semi rural location with a good ( not brilliant ) restaurant on site.. Room was really comfortable with a private terrace area. Breakfast was great selection and worth 10 Euros.

    Stayed in August 2016

  • Reviewed: 19 August 2016

    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The hotel doesn't know anything about conditions of an extra 2 hours for check-out for a Genious traveller. In the swimming pool there were not only hotel guest, but most local people from the zone. The hotel is valid for 3 stars.

    The position of the villa

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • With a pet
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel accommodated my schedule as well as my dog. They responded to my request immediately and even provided me with a room on the main floor making it easy to care for my dog's need. The city center was not far too far away however the food in the hotel restaurant was reasonable and well prepared that going to a restaurant in city did not entice us. Great hotel, excellent staff and would stay again if I was in the area.

    Stayed in August 2016

  • Reviewed: 11 August 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Our stay in this hotel was a birthday present for my girlfriend and we were really happy there. The hotel is just outside Pistoia but it is possible to walk into the city center within 20-30 min. And the hotel has a shuttle bus which was great especially for the travel from the train station and back. I recommend to contact the hotel before your arrival, so that the shuttle bus can collect you. We did not organize the bus before we arrived but even though, when we called the hotel, the shuttle bus collected us within 15 min after our call (but this might depend on staff availability). For travelling to and from the city, the bus was only available at certain times. If you like to plan your day freely, a walk towards the city might not be avoidable. The staff was in general very friendly and helpful and did also a great job when I asked for a little suprise in the hotel room for my girlfriend. The breakfast was also very nice with a big selection from hot food to local specialities of cakes. I can definitely recomment this hotel.

    Stayed in July 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Balcony
    • Stayed 3 nights

    Nothing was wrong. Maybe the tickets for the towels in the swimming-pool are unnecessary. They could be eliminated.

    Everything was perfect in the hotel, and the location is great to going around the Tuscany.

    Stayed in July 2016

  • Reviewed: 8 August 2016

    • Leisure trip
    • Family with older children
    • Classic Double or Twin Room
    • Stayed 1 night

    Ours was a very short stay (1night) on our way south, but wished we would have foreseen at least a day or two more in Pistoia – not a vert advertised town of Tuscany, but worth a visit. The hotel is a perfect stay, near enough to walk to the center and a in a quiet and pleasant setting, with good facilities and very friendly staff.

    Stayed in July 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • Family with older children
    • Classic Double or Twin Room
    • Stayed 3 nights

    It can be a bit troublesome getting to the city centre without a car - there are some time limits to the shuttle bus, but it's manageable.

    Beautiful, clean rooms, great swimming pool, great breakfast, amazingly helpful staff, free city transfer, beautiful neighbourhood.

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Our room (#011) was rather small (especially bathroom).

    Large open swimming pool, it's what we looked for to escape in a hot summer weekend. Not far from Pistoia city centre. Generous variety at breakfast buffet.

    Stayed in July 2016

  • Reviewed: 7 July 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Fresh fruit salad was tinned! If you were down later for breakfast it could be quite difficult to get a good breakfast!

    Excellent swimming pool and restaurant. Courtesy bus to station or down was excellent. Two cycles available for guests were great!

    Stayed in July 2016

  • Reviewed: 9 May 2018

    • Leisure trip
    • Couple
    • Camera Classic Accessibile
    • Stayed 3 nights
    • Submitted via mobile

    No coffee facilities in room

    Very friendly staff Good size breakfast buffet

    Stayed in May 2018

  • Reviewed: 6 May 2018

    • Leisure trip
    • Couple
    • Camera Classic Accessibile
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was every day same. After one week was a little bit boring.

    Very nice staff and the room was clean, not too far from centre.

    Stayed in May 2018

  • Reviewed: 19 April 2018

    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location out of town with lots of parking. Spacious room with balcony

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Business trip
    • Group
    • Classic Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Easy lovely location with excellent staff

    Stayed in March 2018

  • Reviewed: 11 November 2017

    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean rooms, comfortable beds, huge breakfast, friendly staff

    Stayed in November 2017

  • Reviewed: 7 November 2017

    • Leisure trip
    • Group
    • Camera Classic Accessibile
    • Stayed 1 night

    Everything was fantastic! Thoroughly enjoyed our stay.

    Stayed in November 2017

  • Reviewed: 27 October 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    a liitle way from the town but shuttle bus provided

    Great staff and restaurant

    Stayed in October 2017

  • Reviewed: 23 September 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Cant swim without headcover for men too

    Free parking Avilable wifi Clean room Large room

    Stayed in August 2017

  • Reviewed: 7 September 2017

    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant could have been better.

    Lovely swimming pool. Very obliging staff. Well run hotel.

    Stayed in September 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great, incredible rooms and facilities for the price we paid, and The on-site swimming pool and restaurant were fantastic.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The locals can use the swimmingpool. Swimcap is obligatory. Small rooms without a comfortable chair

    Stayed in August 2017

  • Reviewed: 20 July 2017

    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Balcony
    • Stayed 4 nights

    Somebody stole my trainers from pool dressing room

    Nice pool and very good restaurant

    Stayed in July 2017

  • Reviewed: 3 July 2017

    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Cappuccino and coffe could be better.

    Spotless property with nice view, really near to Pistoia.

    Stayed in July 2017

  • Reviewed: 21 June 2017

    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night

    Excellent breakfast, very good evening meal at reasonable price.

    Stayed in June 2017

  • Reviewed: 17 June 2017

    • Leisure trip
    • Couple
    • Deluxe Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Large nice and comfortable room

    Stayed in May 2017

  • Reviewed: 16 June 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room - Annex
    • Stayed 2 nights

    The bed was too old and too soft.

    Very helpful staff. Excellent with the shuttle bus.

    Stayed in June 2017

  • Reviewed: 7 June 2017

    • Leisure trip
    • Group
    • Deluxe Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could be better

    Loved toons in both hotel and Villa The room is the villa was amazing

    Stayed in June 2017

  • Reviewed: 10 May 2017

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night

    To reach a city center you need a car.

    The place is great

    Stayed in May 2017

  • Reviewed: 1 May 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    (1) Very clean; (2) Rich breakfast; (3) Modern and comfortable room; (4) Good Internet connation

    Stayed in April 2017

  • Reviewed: 22 April 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Quiet surroundings. Large car park. Pleasant helpful staff.

    Stayed in March 2017

  • Reviewed: 22 February 2017

    • Business trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 7 nights

    We were disappointed that on one day our room was not cleaned and the towels etc were not changed.

    Location and design

    Stayed in February 2017

  • Reviewed: 9 February 2017

    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights

    Beautiful clean room with amazing views - helpful staff - will definitely be coming again!

    Stayed in February 2017

  • Reviewed: 6 November 2016

    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room with Balcony
    • Stayed 2 nights

    Cecilia at reception :-) Great experience!

    Stayed in November 2016

  • Reviewed: 30 October 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Didn't realise that the hotel was so far from the station.

    Free courtesy minibus to Pistoia station. Beautiful grounds.

    Stayed in October 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very quite and nice hotel

    Stayed in September 2016

  • Reviewed: 24 September 2016

    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast could be better.

    The hotel was really beautiful and the staffs were friendly.

    Stayed in September 2016

  • Reviewed: 7 September 2016

    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nice pool.

    Stayed in August 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The pool is only open 10 am - 7.30 pm and is also open to the public

    Stayed in September 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Couple
    • Deluxe Double Room - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Having to leave 😟

    Beautiful hotel , lovely clean room , swimming pool, shuttle bus the town, staff brilliant, definitely go back

    Stayed in August 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Family with older children
    • Deluxe Triple Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    The breakfast was rather pedestrian

    Staff were extremely helpful especially the Reception staff

    Stayed in August 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing breakfast pool and staff

    Stayed in August 2016

  • Reviewed: 19 August 2016

    • Leisure trip
    • Family with older children
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The swimming pool was too busy and too many people were smoking.

    The room was nice and had a balcony .

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Balcony
    • Stayed 5 nights

    Pool is also for public use, can be very crowded

    spacious rooms, good facilities, friendly staff

    Stayed in August 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 4 nights

    coffee at breakfast :)

    nice location, friendly staff, very clean, restaurant

    Stayed in August 2016

  • Reviewed: 1 August 2016

    • Business trip
    • Group
    • Deluxe Double Room - Annex
    • Stayed 2 nights
    • Submitted via mobile

    Gym had no ventilation or air conditions which made to do a workout very difficult. Tv had no international channel which could be improved upon.

    Stayed in July 2016

  • Reviewed: 16 July 2016

    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room with Balcony
    • Stayed 2 nights

    Helpful and courteous staff, good property with nice restaurant, comfortable rooms and nice pool

    Stayed in July 2016

  • Reviewed: 7 July 2016

    • Business trip
    • Family with young children
    • Deluxe Double Room - Annex
    • Stayed 3 nights
    • Submitted via mobile

    Reception

    Camera (Junior suite) , struttura piscina

    Stayed in July 2016

  • Reviewed: 19 June 2016

    • Leisure trip
    • Couple
    • Suite - Annex
    • Stayed 6 nights
    • Submitted via mobile

    That we couldn't stay longer!

    Fantastic room, lovely pool, great breakfast

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 May 2016

    • Business trip
    • Solo traveller

    I could not find any faults so I have given a perfect 10.

    Everything was above expectations-the room was comfortable, the staff friendly, plenty of parking, the wifi worked perfectly. Also, the restaurant was great both for meat or fish. The hotel is close to town and only 30 km from Florence. Great!

  • Reviewed: 17 May 2016

    • Leisure trip
    • Couple

    We has a very comfortable room overlooking the pool. The staff was friendly and helpful and the breakfast was delicious. We ate dinner at the restaurant one night and it was phenomenal!!

  • Reviewed: 2 May 2016

    • Leisure trip
    • Couple

    Everything was excellent.

    The location was ideal for the places we wished to visit. The hotel could not be faulted. Everything from the start to the end of our stay was excellent. Brilliant value for money.

  • Reviewed: 4 October 2015

    • Leisure trip
    • Couple

    Would like to have been able to turn on some heating in the evening. As it was air-conditioned, we were unable to turn on heating independently of this.

    Lovely room. Large bed. Well-cleaned. Asked for a quiet, upper floor room and this is what we got, including being up-graded to junior suite. Friendly staff. Good breakfast choice.

  • Reviewed: 2 September 2015

    • Leisure trip
    • Group

    I did not have a good night, seemed to be an air conditioning problem. Times for the pool use, we didn't get there early enough as it closed at 7pm, and in the morning a little exercise in it would have been good but it could not be used until 10am.

    everything, a couple of our party said they would go back with their wives

  • Reviewed: 1 September 2015

    • Leisure trip
    • Couple

    nothing menu for dinner was a little basic not allot of choice

    I loved the fact that everything was there pool, bar, walks and bikes no need to leave the hotel

  • Reviewed: 22 August 2015

    • Leisure trip
    • Family with young children

    The only thing that isn't working properly is the free WiFi. Any network guru running around with a laptop containing NetStumbler/iStumbler immediately discovers the problem (and the best WiFi spots in the hotel), yet the IT-guy tells the reception staff fairy tales about some storm in Florence. So in short: if you do not come to Italy for internet access, this is the place to be.

    This hotel really has it all: friendly and professional staff, clean rooms, clean swimming pool, great restaurant, large breakfast buffet.

  • Reviewed: 16 August 2015

    • Leisure trip
    • Family with young children

    nothing;

    Nice environment, good swimming pool, good breakfast, rooms OK; good restaurant just next to the hotel + also in the city center. Pistoia is good location to discover Florence, Pisa, the Toscany region, ...

  • Reviewed: 12 August 2015

    • Leisure trip
    • Couple

    Lovely hotel and grounds with a really nice pool area. Great variety for breakfast and everything was really fresh. Staff were extremely nice and very helpful. Restaurant was also very good. Very relaxing and peaceful.

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