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Reviews of Hotel Villa Grazioli 4 stars

Via Salaria 241, Nomentano, 00199 Rome, Italy

#433 of 921 hotels in Rome

Guests' Choice

Review score

Based on 358 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.5

  • Location

    7.9

  • Facilities

    7.6

  • Staff

    9

  • Value for money

    7.9

  • Free WiFi

    7.7

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Showing 1 - 40

  • Reviewed: 19 June 2018

    7.5
    Great staff.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    The Air-co was loud and it was on a busy street so you had to choose between sleeping with a lot of noise or sleeping in a hot room without oxygen.

    Great staff. Breakfast was very nice (especially for Italian standards). The rooms were a bit old but clean and comfortable.

    Stayed in June 2018

  • Reviewed: 23 April 2018

    8.3
    Good location for business purposes
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    These were somewhat hot days in Rome however AC starts working only in May. The room got heated up very quickly. The street is rather noisy so sleeping with the windows open was not an option. I was somehow disappointed with breakfast, I would expect some hot options from a 4* hotel. Same relates to the fact that there was no kettle in the room.

    Villa Grazioli is located in a upscale neighborhood with lots of embassies. I walked to all major sites however this is a rather long walk, except for Villa Borghese, which is 5 minutes down the road. Ricardo was an exceptional host: very helpful and genuinely welcoming. The lobby area is tastefully decorated. I got one of the newly renovated rooms, with a confortable bed and good pillows. Storage facilities were ample.

    Stayed in April 2018

  • Reviewed: 18 April 2018

    7.1
    Nice staff.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 4 nights

    Broken shower. Broken toilet flush. Breakfast too expensive - little choice and even less on weekdays. No air conditioning until certain time of year, regardless of temperature.

    Nice staff. Well kept building.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    6.7
    The staff was fantastic, they tried to accommodate my...
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    I expected the room to be quiet but the windows were facing a busy street so i heard some noise throughout the night. One morning there was no hot water so I was unable to shower before going for a work meeting. The room is small.

    The staff was fantastic, they tried to accommodate my requests in a timely and friendly manner. The hotel is beautiful, breakfast was pretty good, too

    Stayed in April 2018

  • Reviewed: 2 April 2018

    7.1
    It was nice in general.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The facility is not quite good for example the refrigerator which is too old and does not have enough space to have extra foods or drinks. There is no hook for jacket and boiler for using hot water

    The generosity of receptionists and the cleaniest of the reception hall.

    Stayed in April 2018

  • Reviewed: 24 March 2018

    7.5
    ask before to be sure there are hot water for a shower, and If you don't mind noise ,its nice place
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    There was a noise all night from kind of machine. Very annoying. There were no hot water in the shower cause of a problem in the pipes ,Couldn't take a shower. all what the guy in the reception had to say about it,that it's pity.

    That I could make tea in my room.the breakfast was nice. Silvia from the reception was nice.

    Stayed in March 2018

  • Reviewed: 2 January 2018

    7.5
    The location in the surroundings of Villa Ada is very...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    The scented candles in the breakfast room!!! Who would want to drink coffee in that smell early in the morning?

    The location in the surroundings of Villa Ada is very charming. All the personnel was very helpful.

    Stayed in December 2017

  • Reviewed: 27 November 2017

    9.6
    We had a great time here at Villa Grazioli and would recommend it.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    The room was a little too warm at night and heated up very easily. The aircon didnt seem to work for us. However it didn't bother us too much as we didn't feel the need to mention it to staff.

    The staff were more than accommodating and extremely friendly. Very helpful and welcoming. Very clean and smelt so nice upon arrival. Lovely lounge area. Great value hotel

    Stayed in November 2017

  • Reviewed: 24 September 2017

    8.8
    Nice staff makes up for shortcommings
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Noticed some dust after room cleaning and it didn't really looked like a 4-star hotel. Looks more like a "3.5 star" hotel. But price is fair for what you get.

    I stayed 4 nights with my girlfriend. The first night we couldn't sleep because of a weird pumping noise. They allowed us to change rooms and delivered a free bottle of wine in our room. Location is good (near Villa/Galleria Borghese) and with lots of public transportation options. Cost/Quality ration is nice too.

    Stayed in September 2017

  • Reviewed: 12 September 2017

    7.9
    Good Place to stay in Rome
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room which they gave us in first night was really awful. It was bad furnitured and small. There was no any relation between that room and the photos on the booking. AC was not working well ( Room number 39) Then we informed the lady who is working at reception she was really pretty and helpful and she changed our room with a good one for remaining 2 nights. Our new room was same like in the booking. So do not stay in room number 39 and ask them to change.

    Rooms are with a balcony is very nice. Shower is working well hot and pressured. The lobby and breakfast area very nice. The neighboorhood is unique and its a part of where rich people live. You can walk from Spagna to the hotel after midnight (approximately 25 minutes) But becareful do not take a bus 92 from Termini when you coming to hotel first time if you are taking the 92 do not go to Salaria stop which is really far away from the hotel (out of Rome) It is better to ask to hotel how to reach or you can walk from Termini.

    Stayed in September 2017

  • Reviewed: 10 September 2017

    6.7
    All the staff were very helpful and friendly.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Room decor was dated. Under the bed was dirty. There wasn't sufficient information in the pack in the room (e.g. TV channel list was incorrect, no prices for the minibar). There was an odd smell in the room (musty/old) but I couldn't quite pin down the source. The air conditioning wasn't working.

    All the staff were very helpful and friendly. Bathroom was well decorated and clean. There was a reasonable selection at breakfast with fresh coffee.

    Stayed in September 2017

  • Reviewed: 6 September 2017

    10
    If I come back to Rome this year I will book everything through this hotel, always on the money!
    • Business trip
    • Couple
    • Double Room
    • Stayed 5 nights

    I am telling you I like everything!

    Came in late from business, they made me a ham and cheese sandwich. Marco, the lady at night were as good as people as they were efficiency.

    Stayed in September 2017

  • Reviewed: 16 July 2017

    6.3
    Not 4 stars!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Not a wide range of food on offer for a 4 star hotel. No hot plate food, only full fat milk, no margarine, no eggs. The room was too small and there was nowhere to open my suitcase. No information documents with hotel info available. I had to go down to the reception as the reception number was not available anywhere and it was not '0' or 'R'.

    Stayed in July 2017

  • Reviewed: 20 April 2017

    6.3
    The manager.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    They claim to have aircondition on Booking.com but thats not true. At least only from may-september. So when you have a hot day in april and your room is on a busy road its not comfortable. Like we had. There was mold on the ceiling. And the shower had some problems as well. The rooms were pretty small.

    The manager. Who gave us a better room and free breakfast for comparison of the conplaiments. Late check out.

    Stayed in April 2017

  • Reviewed: 20 October 2016

    6.3
    The price
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Old furniture, not cleaned properly, old TV with only Italian channels, definitely not 4*. Stayed at 3* hotel before this one near Vatican and it was much better, though 2 times more expensive. So if u want to save some money and looking for a privacy(hostels not an option) this hotel is for you.

    The price

    Stayed in September 2016

  • Reviewed: 25 June 2018

    9.0
    Fantastic, in a lovely peaceful location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Fantastically friendly staff on reception, went out of their way to help and make us feel welcome.

    Stayed in May 2018

  • Reviewed: 29 May 2018

    7.1
    Convenient location
    • Business trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Surely not 4 stats Good 3 stars

    Location Clean

    Stayed in May 2018

  • Reviewed: 5 May 2018

    4.6
    Very poor quality.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very poor quality. Breakfast - nice. Old furniture. Bad cleaning service.

    Stayed in May 2018

  • Reviewed: 4 May 2018

    10
    Great breakfast, nice staff, safe area.
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast, nice staff, safe area.

    Stayed in May 2018

  • Reviewed: 3 May 2018

    9.6
    Slovenija
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Great place to stay in. Very nice and new furnished room, where was enouh space. Close to Villa Borghese.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    7.9
    No Vegan option for Breakfast (not even soja cappuccino).
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    No Vegan option for Breakfast (not even soja cappuccino).

    Stayed in April 2018

  • Reviewed: 17 April 2018

    7.5
    Hotel was clean, their staff really smiling & helpful. A bit more care needed for breakfasts :)
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Breakfast, variety OK - except not any vegetables - BUT, quality was under expected

    Reception and Staff

    Stayed in April 2018

  • Reviewed: 9 November 2017

    8.8
    Great attitude and service at breakfast, although it may be...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great attitude and service at breakfast, although it may be understaffed. She was great, nevertheless.

    Stayed in October 2017

  • Reviewed: 31 October 2017

    6.3
    The wifi was extremely bad.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The wifi was extremely bad. The locker did not work.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    10
    Very comfortable and treated most warmly.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Not much range in continental breakfast available.

    Kind concierge offered us free drinks.

    Stayed in October 2017

  • Reviewed: 27 September 2017

    7.9
    Very polite and deligent receptionist, Bravo Ricardo!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Very polite and deligent receptionist, Bravo Ricardo!

    Stayed in September 2017

  • Reviewed: 18 September 2017

    9.2
    Very good!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Refer

    Successfully!

    Stayed in September 2017

  • Reviewed: 14 September 2017

    7.9
    Everything was good and stuff was friendly especially the man in reception was so kind
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately in our time there was a problem with air conditioners

    Stayed in September 2017

  • Reviewed: 7 September 2017

    4.6
    Very Disappointed... photos of the hotel looks much better then in reality
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are very small, no bath and parking for 4 cars only. far away from the city center

    Low price, very friendly staff

    Stayed in September 2017

  • Reviewed: 4 July 2017

    10
    Great Experience
    • Solo traveller
    • Single Room
    • Stayed 1 night

    No.

    The staff were really nice and helpful. Single room is small but great. The hotel is near the embassy.

    Stayed in July 2017

  • Reviewed: 18 April 2017

    8.8
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very kind personal

    Stayed in April 2017

  • Reviewed: 2 March 2017

    10
    We will come soon again
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Everything, from reception to departure

    Stayed in February 2017

  • Reviewed: 15 September 2016

    7.9
    Very cozy hotel
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Water in the bathroom, low pressure and not warm

    Kindness of the staff and the terrace in our room

    Stayed in September 2016

  • Reviewed: 5 September 2016

    7.9
    Privat parking
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Privat parking

    Stayed in August 2016

  • Reviewed: 16 August 2016

    6.7
    A bit noisy, even if close the windows.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit noisy, even if close the windows.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 July 2015

    6.3
    Good location, a little far from the main bus/train...
    • Leisure trip
    • Couple

    Dark and small room crying for renovation, maybe a little too far from the main tourist attractions.

    Good location, a little far from the main bus/train station,but no problems getting there by local bus. Nice breakfast and friendly staff.

  • Reviewed: 18 May 2016

    8.3
    Locations and quietness
    • Leisure trip
    • Couple

    Lack of toiletries in the room. Soap body cream

    Locations and quietness

  • Reviewed: 15 September 2015

    10
    Wonderful quiet neighborhood but convenient to...
    • Leisure trip
    • Couple

    Wonderful quiet neighborhood but convenient to transportation to all parts of Rome (tram stop two blocks away)

  • Reviewed: 23 August 2015

    10
    Very friendly staff, great location, lots of character
    • Leisure trip
    • Group

    Very friendly staff, great location, lots of character

  • Reviewed: 23 August 2015

    8.3
    Goofd value, good area if you enjoy walking into town, quiet...
    • Leisure trip
    • Solo traveller

    Wifi speed was abysmal. A dial up modem would put it to shame

    Goofd value, good area if you enjoy walking into town, quiet, clean

There are also 17 reviews without text. These impact the overall review score.

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