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Reviews of Hotel Villa Luisa 2 stars

Via Costaguta 12, 16035 Rapallo, Italy

#9 of 28 hotels in Rapallo

Guests' Choice

Review score

Based on 393 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    7.7

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Showing 1 - 66

  • Reviewed: 8 September 2018

    9.2
    Overnight in Rapallo
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not much really. Some fruit at breakfast would have been a nice choice.

    Ideal location a few minutes from the the beach and restaurants. Manager was very welcoming and even sorted us a parking space. Everything about this boutique hotel is charming and reasonable value for money. Also proximity to Portofino was great.

    Stayed in September 2018

  • Reviewed: 17 August 2018

    4.6
    Appreciate the free parking
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that there was no internet connection in unit and that it was old separated from hotel and old and all this for 170 euros for 2+1

    Appreciate the free parking

    Stayed in August 2018

  • Reviewed: 9 July 2018

    7.9
    Location is comfortable to the center of Rapallo and the...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location is comfortable to the center of Rapallo and the promenade. The hotel has a quirky 80s decoration and feel The owner of the hotel is very kind and friendly

    Stayed in July 2018

  • Reviewed: 31 May 2018

    8.3
    Pleasant and welcoming hotel in nice Rapallo
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Cristiano was really nice, helpful and make their guests feel really well. Always with a smile, willing to help and very dynamic. The location was very good, restaurants, bars and different places within walking distance. The beach was also very close. The room has a balcony and despite being in a classi style and a bit oldfashioned was agreeable. Nice small garden-terrace at the entrance.

    Stayed in May 2018

  • Reviewed: 28 May 2018

    10
    Exceeded all expectations .
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    I enjoy a bath as I get joint pains at night, but that is not the hotels fault, just my problem.

    The room was spotless, comfortable bed, all staff exceedingly helpful and friendly. The breakfast was superb, no problem with any special needs. Would highly recommend, and definitely return.

    Stayed in May 2018

  • Reviewed: 6 October 2017

    7.1
    The stay at Villa Luisa was enjoyable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    I did not like that there was no elevator but I knew that before booking. The walls were also thin so you could hear guests from other rooms.

    The staff were very friendly and helpful. The breakfast was good. The room was clean and the shower was great.

    Stayed in September 2017

  • Reviewed: 16 September 2017

    8.3
    Good choice for budget travel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Small shower cabin; bad Wi-Fi signal in the room; only Italian TV channels

    Excellent location (near railway station, old city centre, shops); very clean room; comfortable bed.

    Stayed in September 2017

  • Reviewed: 1 September 2017

    9.2
    Big balcony
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No lift was tough with a heavy suitcase

    Big balcony Good breakfast with fresh brioche Old style quirky decor Great location The host (Cristiano) was a great guy, extremely attentive, hospitable and willing to assist. He had a very positive attitude.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    9.2
    Very nice with kids
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No parking guarantee, but had chance to park both night. Breakfast could be enriched with fresh fruit, eggs and ham and cheese, but the rest was good.

    Staff very nice. Very good for a family of four. Service at breakfast excellent.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    9.2
    Lovely staff, English isn't 100% but they do an amazing...
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower head wasn't working properly and I had to hold it to shower myself.

    Lovely staff, English isn't 100% but they do an amazing job of trying. Good spot only a 5min walk from the waterfront and business of the town. Good rooms, lobby was a good space to sit as well as the outside area.

    Stayed in July 2017

  • Reviewed: 29 July 2017

    10
    Very pleasant, polite and helpful staff.
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Can't think of anything negative...

    Very pleasant, polite and helpful staff. Great breakfast, convenient location, beautiful hotel... I would go back!

    Stayed in July 2017

  • Reviewed: 28 July 2017

    9.2
    Comfortable, quiet, a great place for a longer stay
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 4 nights

    We stayed for 5 days, a little change in the breakfast offerings would have been good.

    Breakfast was very nice. Christiano, the manager was wonderful. Although his English is a bit limited, he did everything he could to help us. The courtyard was lovely and our private patio was wonderful for enjoying breakfast each morning. The room was spacious-we are a family of 4 adults and we had two adjoining rooms which was wonderful. I had expected to all be squeezed into one room as we had been at several other hotels in Italy. Everything was very clean and efficient.

    Stayed in July 2017

  • Reviewed: 20 July 2017

    8.3
    Cristiano will make your stay memorable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Unfortunately not a very nice view as the hotel is in a residential area but very quiet and close to the centre of Rapallo, the port and the beach.

    Cristiano, the manager, was amazing - always helpful and smiling. We were very happy to have free parking at the hotel and air-conditioning in our room. The decor of the hotel is from a bygone era but very charming. There is a large area outside the second floor with sun loungers and tables and chairs for relaxing, as well as a smaller garden area at the entrance to the hotel.

    Stayed in July 2017

  • Reviewed: 26 May 2017

    7.9
    Not fancy but an honest Italian experience
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Shower was tiny - the breakfast is good but quiet simple .

    The staff - especially the owner make you feel so welcome. The decor and feel of the hotel is that of 50 years ago - charming and different - honest and individual - warm and cosy . A classic Italian experience .

    Stayed in May 2017

  • Reviewed: 3 October 2016

    10
    Great place to stay
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was very located, just a few minutes from the beach. The service was great: Cristiano, who worked at the front desk, was always available, always had a great attitude, and helped me with everything. I would definitely return to this hotel.

    Stayed in September 2016

  • Reviewed: 23 August 2018

    7.1
    Wife was disapointed because of room not clean.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 15 nights
    • Submitted via mobile

    Cleanliness in room. Hotel ouner is a man. May be it's not his attention point.

    Location. Bus stop. Supermarket.

    Stayed in July 2018

  • Reviewed: 24 July 2018

    9.2
    Nice short stay in Rapallo
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, close to the old town, very frendly owner, he help us to find parking place. Good coffee!

    Stayed in July 2018

  • Reviewed: 21 July 2018

    9.2
    Price to quality was good.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower

    Great service, great location.

    Stayed in July 2018

  • Reviewed: 27 June 2018

    9.6
    Very helpful and friendly staff.
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful and friendly staff. The location is great and very clean room.

    Stayed in June 2018

  • Reviewed: 27 June 2018

    6.7
    Mostly ok but way overpriced
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor breakfast

    Stayed in June 2018

  • Reviewed: 22 June 2018

    7.1
    The manager was helpful and friendly.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The manager was helpful and friendly. Great coffee

    Stayed in June 2018

  • Reviewed: 4 June 2018

    8.8
    Great value option when staying in Rapallo just a short walk from the promenade
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Beds making up the double were different firmness

    Staff and atmosphere - nice to be in a place with character rather than a big hotel.

    Stayed in May 2018

  • Reviewed: 11 May 2018

    9.6
    great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Breakfast selection could be better.

    Very nice staff. Exellent location. Nice historic building with art at every corner. Felt like in museum.

    Stayed in May 2018

  • Reviewed: 1 November 2017

    7.1
    Ok for what we wanted
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not good and rooms were very cold during the night Smelled musty

    Pleasant owner but could do with refurbishment

    Stayed in October 2017

  • Reviewed: 3 October 2017

    5.0
    ok hotel
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    quirky hotel, some staff were good. Strange area but ok.

    Stayed in September 2017

  • Reviewed: 1 October 2017

    9.6
    Very happy, thank you
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The breakfast was very lacking. There needed to be more on offer

    Cute place, great service

    Stayed in September 2017

  • Reviewed: 16 August 2017

    7.5
    The place is a gem.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    The proprietor; he is a laugh.

    Stayed in July 2017

  • Reviewed: 13 August 2017

    10
    Great location and close to Santa Margarita and Portofino.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Wonderful location, great property and excellent service. The manager at the front desk was exceptionally good.

    Stayed in August 2017

  • Reviewed: 29 July 2017

    8.8
    Excellent, tasteful hotel
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    Compulsory radio during breakfast.

    Extra friendly manager, who did everything with a minimum of fuss.

    Stayed in July 2017

  • Reviewed: 24 July 2017

    8.3
    Nice staff, very good breakfast.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Decoration a little bit old.

    Nice staff, very good breakfast.

    Stayed in July 2017

  • Reviewed: 18 July 2017

    8.3
    excellent location, walking distance to restaurants, shops...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    excellent location, walking distance to restaurants, shops and beach. Nicely decorated. Simple nice breakfast.

    Stayed in July 2017

  • Reviewed: 9 July 2017

    7.5
    Very friendly host, nice breakfast.
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Hard to find. A little bit ragged around the edges (but also charming.)

    Very friendly host, nice breakfast.

    Stayed in June 2017

  • Reviewed: 4 May 2017

    10
    Comfortable stay in Rapallo
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The Proprietor was charming and could not have done more to make our stay comfortable and enjoyable.

    Stayed in May 2017

  • Reviewed: 26 October 2016

    8.8
    Cristian,the owner, was great really accommodating
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Sound proofing

    Location,parking

    Stayed in September 2016

  • Reviewed: 29 September 2016

    9.6
    Very friendly host.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly host. Good breakfast. Large roof terras with jacuzi.

    Stayed in September 2016

  • Reviewed: 28 September 2016

    9.2
    everything is fine
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    poor Breakfast

    everything is fine

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 May 2016

    9.6
    Staff was amazing!
    • Leisure trip
    • Couple

    Parking is difficult but it's everywhere is like that.. :/

    Staff was amazing! :) very nice guy! :) breakfast was delicious. Room was clean, and more than enough for us. I wish to stay here again if I'm coming to Rapallo.

  • Reviewed: 22 October 2015

    9.6
    Christiane, the manager, was so friendly, gracious and...
    • Leisure trip
    • Couple

    Christiane, the manager, was so friendly, gracious and helpful. Can't say enough about him! Breakfast was generous and delightful, set up in the charming and elegant dining room.

  • Reviewed: 15 October 2015

    10
    Very quaint old Italian style .
    • Leisure trip
    • Couple

    Wifi poor in the room, much better in lobby

    Very quaint old Italian style . Great staff service. Secured parking . Great location to town and ferry service. Breakfast was adequate.

  • Reviewed: 4 October 2015

    10
    Cristiano, the owner, was a wonderful host making us feel...
    • Leisure trip
    • Couple

    The shower did not stay upright making it difficult to shower comfortably. People in the room next door started arguing at 4 in the morning very loudly making our night very disturbed but not the hotel's fault. Fortunately after they showered very early they left at 6am!!

    Cristiano, the owner, was a wonderful host making us feel immediately welcome. The hotel is very central with very Italian decor. The rooms were comfortable and very clean. Breakfast was very Italian with plenty of choice.

  • Reviewed: 3 October 2015

    8.8
    Wonderful host, nice breakfast, excellent location, great...
    • Leisure trip
    • Couple

    Shower and bathroom are very small. Room a bit dated.

    Wonderful host, nice breakfast, excellent location, great value for money, free car parking and highly recommended. Perfect place to see Portofino etc by catching the ferry which is the best way to see the coastal towns.

  • Reviewed: 21 September 2015

    7.9
    Manager was very friendly and helpful.
    • Leisure trip
    • Couple

    Bed was a bit too soft.

    Manager was very friendly and helpful. Location was good. Breakfast above average with perfect coffee. Parking also could be solved.

  • Reviewed: 10 September 2015

    10
    The staff were very friendly and always smiling.
    • Leisure trip
    • Couple

    The staff were very friendly and always smiling. Location is good, walking distance from a beach and supermarket. We have travelled all over Europe this summer and this has been our favourite accomodation.

  • Reviewed: 5 September 2015

    9.6
    Very friendly and welcoming owner makes the difference.
    • Leisure trip
    • Couple

    Bathroom is bit small but never mind

    Very friendly and welcoming owner makes the difference. Considering what you pay and what you get, this hotel is just great. Free parking and breakfast are also another advantages of the property

  • Reviewed: 24 August 2015

    8.3
    The staff was very friendly, we had wifi in the room and we...
    • Leisure trip
    • Couple

    The room was dark and the shower area small.

    The staff was very friendly, we had wifi in the room and we also had the opportunity to park the car inside their private parking which saved our lives!

  • Reviewed: 8 August 2015

    10
    Delightful place full of character and very friendly helpful...
    • Leisure trip
    • Couple

    Nothing

    Delightful place full of character and very friendly helpful people. Within a few minutes walk of the port and historic centre. Great for bars and restaurants without the noise of the busy road.

  • Reviewed: 14 July 2015

    4.6
    Location is close to the main attractions.
    • Leisure trip
    • Family with older children

    The decoration of the whole hotel is really outdated, but this would be totally fine if everything else was ok. We turned on the air conditioner when we arrived at the hotel because it was really hot and we imediately left to have dinner. As soon as we came back the room was smelling like a trash can. We thought the smell came from the bathroom, but then we found out it was the air conditioner. Te manager said he couldn't do anything. We had to try to sleep without air conditioner, with the windows opened and tons of mosquitos bitting us. BTW, the matress was also terribly soft (like those very cheap matresses). They didn't gave any kind of discount after this happened. I would not stay there again.

    Location is close to the main attractions. The breakfast was fair and the bathroom was renewed and had a good size.

  • Reviewed: 6 June 2015

    5.0
    We liked having free parking.
    • Leisure trip
    • Couple

    Moldy air as you enter the hotel. Old place: about 25 old bathroom. Dirty bathroom. All in all not a welkoming room!

    We liked having free parking. Breakfast was based on sweets. Coffee was good. Walking distance to city center. The helpfull gentlemen at the reception did ( kind of) compensated for what we didn't like.

  • Reviewed: 19 May 2015

    8.8
    The location.
    • Leisure trip
    • Couple

    Older building. Very Basic Room. But still still I would recommend to anyone looking for a more affordable option in Rapallo.

    The location. The staff were super helpful and attentive.

  • Reviewed: 24 May 2016

    8.3
    Excellent hosts breakfast and personal attrition good decor...
    • Leisure trip
    • Couple

    More of a b&b than hotel

    Excellent hosts breakfast and personal attrition good decor personal to accommodation

  • Reviewed: 28 March 2016

    8.3
    location, attention to details, kindness of the staff
    • Leisure trip
    • Couple

    Room are small, bathroom is small

    location, attention to details, kindness of the staff

  • Reviewed: 2 October 2015

    10
    Very central for transport etc
    • Leisure trip
    • Solo traveller

    Very central for transport etc

  • Reviewed: 17 September 2015

    7.5
    it o.
    • Leisure trip
    • Family with older children

    no

    it o.k

  • Reviewed: 7 September 2015

    8.8
    Very friendly and helpful staff
    • Leisure trip
    • Couple

    some of the furnishings were a bit quirky

    Very friendly and helpful staff

  • Reviewed: 21 August 2015

    7.1
    Location to Rapallo town/promenade/port was very good
    • Leisure trip
    • Couple

    Shower cubicle was far too small and the shower head could not be held up

    Location to Rapallo town/promenade/port was very good

  • Reviewed: 18 August 2015

    9.2
    Very nice place with good location, room was clean, helpful...
    • Leisure trip
    • Couple

    Very nice place with good location, room was clean, helpful staff, very good breakfast

  • Reviewed: 10 August 2015

    10
    great Service!
    • Leisure trip
    • Solo traveller

    Nothing!

    great Service!

  • Reviewed: 16 July 2015

    9.6
    Kind staff and great location!
    • Leisure trip
    • Couple

    No elevator.

    Kind staff and great location!

  • Reviewed: 28 June 2015

    7.9
    The staff was extremely kind and caring.
    • Leisure trip
    • Solo traveller

    Breakfast was only sweet, would be nice to have eggs, sausage, cheese as well.

    The staff was extremely kind and caring. Good location.

  • Reviewed: 27 June 2015

    9.6
    Slightly surreal baroque style but has all facilities
    • Leisure trip
    • Couple

    The shower wasn't brilliant, the shower head was loose

    Slightly surreal baroque style but has all facilities

  • Reviewed: 12 June 2015

    10
    Generosity.
    • Leisure trip
    • Solo traveller

    Nothing.

    Generosity. Helpfulness. Warm welcome. Cleanliness. Professionalism...

  • Reviewed: 7 June 2015

    7.9
    The owner was very friendly and helpful.
    • Leisure trip
    • Couple

    Nothing bad

    The owner was very friendly and helpful.

  • Reviewed: 21 May 2015

    7.9
    Cristiano's cheerfulness and helpfulness.
    • Leisure trip
    • Couple

    The bathroom and bedlinen were clean but a bit shabby and need renewing.h

    Cristiano's cheerfulness and helpfulness.

  • Reviewed: 10 May 2015

    8.3
    The friendliness of the owner, the Wifi and the breakfast.
    • Leisure trip
    • Family with older children

    The ants in the bathroom and bedroom.

    The friendliness of the owner, the Wifi and the breakfast.

  • Reviewed: 19 April 2015

    10
    Very nice hotel owner very helpful and most welcoming
    • Leisure trip
    • Solo traveller

    Very nice hotel owner very helpful and most welcoming

  • Reviewed: 12 April 2015

    7.9
    Perfect location, owner very kind, retro style, nice...
    • Business trip
    • Solo traveller

    poor wi-fi, small rooms, door of the bathroom could not close (need fix)

    Perfect location, owner very kind, retro style, nice breakfast

There are also 14 reviews without text. These impact the overall review score.

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