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Reviews of Villasanpaolo 4 stars

Strada per Certaldo, 53037 San Gimignano, Italy

#35 of 44 hotels in San Gimignano

Guests' Choice

Review score

Based on 163 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9

  • Facilities

    8.3

  • Staff

    9

  • Value for money

    7.7

  • Free WiFi

    6.3

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Showing 1 - 38

  • Reviewed: 19 September 2018

    10
    A Tuscan dream come true.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    The setting and views from the property are amazing. If you're looking to relax by the pool or sit outside and enjoy some quiet, this is a lovely place to stay. We drove into San Gimignano, which is only about 10 minutes away by car and really enjoyed the town as well. The villa facilities are clean and well-kept and the staff was friendly and helpful with making a restaurant reservation for us in the next town and helping provide some driving directions.

    Stayed in August 2018

  • Reviewed: 7 September 2018

    9.2
    Romantic get away
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very comfortable and clean. Big bed,nice bathroom and terrace. Outdoor swimming pool was very nice. With the swimming pool included is not really worth it to pay extra for the spa.

    Stayed in September 2018

  • Reviewed: 22 October 2017

    7.9
    Nice hotel, but sadly mediocre food.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights

    Biggest disappointment was the food. Had several meals in the casual restaurant, all of which were disappointing in quality. This is a real shame because the hotel is not well suited to eating dinner away from the hotel because of the narrow winding road which is tricky at night. The

    Comfortable hotel. Unfortunately had to leave early and only spent two nights. Nice rooms.

    Stayed in October 2017

  • Reviewed: 6 October 2017

    5.8
    It's not a hotel I would recommend or go to again
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    We were given a ground floor room with no view except for a high hedge. Nothing extra to make our stay special such as tea and coffee facitilites in room or discounts at the spa . The hotel itself had a cold feeling like inside a hospital , No warmth about the place at all .

    Lovely restaurant area and views from the restaurant Staff were helpful and friendly

    Stayed in September 2017

  • Reviewed: 18 July 2017

    8.8
    San Paolo,a tranquil Tuscan treat!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 7 nights

    tea making facilities in the room ,but we are English!

    the reception staff were excellent ,always very helpful and friendly. The breakfast was more than adequate and the restaurant was first class.

    Stayed in July 2017

  • Reviewed: 23 May 2017

    8.8
    We are on Honeymoon and the manager left us a hand written...
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    None of the staff at the spa spoke any English which was very challenging. When we checked out they overcharged us and when I questioned the charges the reception lady was extremely rude however when the manager came out she fixed it instantly and couldnt have been nicer.

    We are on Honeymoon and the manager left us a hand written note in English wishing us congratulations and a happy honeymoon. This was such a nice touch. The view is absolutely spectacular and the spa facilities are very well maintained

    Stayed in May 2017

  • Reviewed: 11 October 2016

    5.0
    Dated decor and very hard beds !
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed is very hard - we had a bad back after it The artwork around the hotel is pictures of naked men and women in a childlike art style - very creepy The overall decor is severely outdated $6euro for room service - in a hotel of his star would not expect Generally just a weird creepy vibe about the place

    Great location Staff were friendly

    Stayed in September 2016

  • Reviewed: 29 August 2018

    9.6
    The staff we so nice and helpful.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff we so nice and helpful... Absolutely lovely

    Stayed in August 2018

  • Reviewed: 6 August 2018

    10
    A gem in Tuscany
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The poolside does not have a device

    The garden is beautiful and the staff are genuinely friendly

    Stayed in August 2018

  • Reviewed: 4 August 2018

    10
    The view
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The view

    Stayed in August 2018

  • Reviewed: 22 July 2018

    10
    spa pool could be updated !
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights

    spa pool could be updated !

    Stayed in July 2018

  • Reviewed: 30 May 2018

    10
    Helpful friendly staff.
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant menu was a little uninspiring

    Helpful friendly staff. Gorgeous location

    Stayed in May 2018

  • Reviewed: 25 May 2018

    7.1
    The food beverage facilities and restaurant food was pretty...
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The food beverage facilities and restaurant food was pretty sad and very little variety

    Stayed in May 2018

  • Reviewed: 23 May 2018

    10
    Everything
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 14 nights
    • Submitted via mobile

    Everything

    Stayed in May 2018

  • Reviewed: 4 September 2017

    10
    Outdoor and indoor pool
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights

    Chinese tour buses

    Outdoor and indoor pool

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Tesla charging station available for free

    Stayed in August 2017

  • Reviewed: 26 June 2017

    10
    A most relaxing holiday
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Location and scenery beautiful.

    Stayed in June 2017

  • Reviewed: 31 May 2017

    7.5
    Great staff but stay in the villas.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    The a/c didn't cool the room well.

    Stayed in May 2017

  • Reviewed: 23 January 2017

    10
    Amazing Breakfast, Room was exceptional, staff extremely...
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    Amazing Breakfast, Room was exceptional, staff extremely friendly

    Stayed in January 2017

  • Reviewed: 17 November 2016

    10
    Very good hotel.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A little far from San Gimignano

    Very good hotel.

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 March 2016

    7.5
    Views of Tuscany are amazing, Spa facilities are out of this...
    • Leisure trip
    • Couple

    Decor felt a little dated and my wife's makeup went missing from her suitcase.

    Views of Tuscany are amazing, Spa facilities are out of this world and staff are very friendly and extremely helpful.

  • Reviewed: 17 September 2015

    8.3
    Location great.
    • Leisure trip
    • Family with young children

    Room was comfortable and modern but decor could do with an upgrade, even within existing aesthetic.

    Location great. Staff very helpful and pleasant. Amenities good - tennis court, restaurant service and food good. Nice breakfast.

  • Reviewed: 22 August 2015

    9.6
    The location, the space of room, the clean and nice hotel,...
    • Leisure trip
    • Family with young children

    The wifi is very slow The kitchen closes early

    The location, the space of room, the clean and nice hotel, the friendly and english speaking staff and the nice swimming pool

  • Reviewed: 6 August 2015

    7.9
    Location is great close to San Gimignano.
    • Leisure trip
    • Family with older children

    Restaurants and staff were deceiving. Pool aside, it is a very expensive place for what you get.

    Location is great close to San Gimignano. Pool and surrounding are fabulous.

  • Reviewed: 21 July 2015

    8.3
    The staff were excellent.
    • Leisure trip
    • Family with older children

    It's so popular it does attract large groups sometimes.

    The staff were excellent.We had a hire car and the hotel is an hour from Florence ,about 50mins from Siena and 8km from San Gimignano.

  • Reviewed: 13 June 2015

    10
    This was a last minute booking for us while we were touring...
    • Leisure trip
    • Family with older children

    Carpets look dirty . Wifi was very slow in our room.

    This was a last minute booking for us while we were touring Toscana. The rooms decor is a bit old and the carpets are not looking nice. But all the rest is awesome and the view of the San gimignano town is worth every penny. Staff so helpful

  • Reviewed: 1 January 2015

    4.2
    * Beautiful location very close to San Gimignano
    • Leisure trip
    • Couple

    * Breakfast was really essential * The spa is NOT FREE!! (30 EUR px/a day) - this is not acceptable in a 4 star accomodation * Not enough towels in the room

    * Beautiful location very close to San Gimignano * Comfortable spa

  • Reviewed: 16 March 2016

    8.8
    The spa and massages are excellent
    • Leisure trip
    • Group

    Not a very historical or authentic place Beds were not super comfortable for the price of the stay

    The spa and massages are excellent

  • Reviewed: 24 November 2015

    10
    So relaxing.
    • Leisure trip
    • Couple

    Hours of service, we were jetlag and missed the hours they offer food and drink.

    So relaxing. Perfect escape. Extremely quiet which I loved.

  • Reviewed: 29 October 2015

    8.8
    Rosemetta was awesome.
    • Leisure trip
    • Couple

    People room location

    Rosemetta was awesome. I remembered her from 9 years ago she was great then and great now

  • Reviewed: 28 September 2015

    10
    Wonderful staff, great food, beautiful place.
    • Leisure trip
    • Couple

    Wonderful staff, great food, beautiful place.

  • Reviewed: 27 September 2015

    7.9
    Excellent location , views, friendly stsff
    • Leisure trip
    • Family with older children

    A/c did not work Sink and shower did not drain well

    Excellent location , views, friendly stsff

  • Reviewed: 10 September 2015

    10
    Pool area
    • Leisure trip
    • Couple

    Wifi a little unstable

    Pool area View from balcony Breakfast Staff friendliness Location Quietness General ambiance

  • Reviewed: 1 August 2015

    10
    Very helpful staff, good gym, nice pool, beautiful breakfast...
    • Leisure trip
    • Couple

    Very helpful staff, good gym, nice pool, beautiful breakfast area with wide variety. Good, very calm location with a beautiful views.

  • Reviewed: 30 July 2015

    8.3
    Very relaxing and the staff was great!
    • Leisure trip
    • Couple

    Building and decor looked tired

    Very relaxing and the staff was great!

  • Reviewed: 18 June 2015

    10
    The town is darling and just a short walk from the hotel...
    • Leisure trip
    • Family with older children

    The town is darling and just a short walk from the hotel with lots of good dining options. It was a highlight of our Italy tour.

  • Reviewed: 12 June 2015

    9.6
    They even sorted a lovely lady to dog sit while we went to a...
    • Leisure trip
    • Family with older children

    Would have liked closer to San gimignano

    They even sorted a lovely lady to dog sit while we went to a wedding

  • Reviewed: 12 April 2015

    10
    Staff were always attentive, views were outstanding, food...
    • Leisure trip
    • Couple

    Staff were always attentive, views were outstanding, food superb.

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 38

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