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Reviews of Villasanpaolo Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Strada per Certaldo, 53037 San Gimignano, Italy

#32 of 42 hotels in San Gimignano

Guests' Choice

Review Score

Based on 77 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    7.7

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 3, 2023

    7.0
    Nice property in great location.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Spa facility was overpriced, some parts of the spa weren’t working. Outside area of property was very run down. Cobwebs on the walls and ceilings

    Location was great Restaurant food was good Spa facility

    Stayed in November 2023

  • Reviewed: November 22, 2023

    9.0
    Enjoyed our stay and looking forward to to returning!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N/a

    Lovely resort near San gimignano

    Stayed in November 2023

  • Reviewed: September 25, 2023

    8.0
    Good value and would stay again
    • Leisure trip
    • Travelers with friends
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No air conditioning in workout room

    Clean, comfortable, friendly staff

    Stayed in September 2023

  • Reviewed: August 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    All good

    Fantastic location. Great views. Great breakfast. Super comfortable bed.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    9.0
    A really wonderful stay, especially for a honeymoon :)
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 7 nights

    Almost everything was perfect! There were just a few small hiccups, but the staff worked hard to solve everything. The biggest issue for me personally was the air conditioning in our room. We visited this resort in July, which is obviously very hot outside; our room was never cooler than 25 Celsius (77F), even overnight, and the room temperature averaged 26-27 C (80+F). I asked the front desk if anything could be done, but they couldn't. Also, one morning we woke up to water coming from the ceiling; they fixed it almost immediately, and we didn't have a problem with that again. And, we had asked the front desk to organize a taxi to take us to a neighboring farm for a wine tasting; the driver no-call-no-showed. When the front desk realized the driver wasn't coming, they asked one of their employees to take us in his personal vehicle, which was incredibly nice and accommodating of them all (thank you, Remo, for helping us!); the original driver did show up to take us back to the resort after our wine tasting, but he was late. Since this driver no-call-no-showed the first time and was late the second time, we decided to cancel him for our second outing. I guess my advice to the hotel would be to seek out more reliable drivers, BUT I will say that the front desk told me I should have informed them we needed transportation well in advance of our stay--so, maybe all their good/reliable drivers were already busy by the time we asked. And, the service in the bar/bistro/pool area was really slow, probably because they only ever had one person on staff serving everyone in those areas. I would suggest having a few more people to serve these areas, since our server Yuri worked hard (thank you, Yuri!) but was just alone most of the time.

    This was a really lovely resort! The outdoor pool was so nice! It's a saltwater pool, and it was heated (I think?). The fountains in the pool were pleasant, and my daughter had fun playing in them. The food was good. Do yourself a favor and try their truffle ravioli--I think we ordered it at least 4 times, ha! Our room had a vintage/antique vibe which was very charming. Our room had a mini fridge which was really great to have, and a safe as well. The views from our room and from the property were BREATHTAKING! The spa area was very nice, too--lot's of different options like steam rooms, saunas, showers, foot baths, indoor/outdoor pool, and jet massage chair things in the pool. I got a massage which was excellent. The resort is remote enough to get away from everything (which is what we wanted) and to experience some amazing agrotourism, but it is also close enough to experience everything else that Tuscany has to offer, since it is only 1 hour away from Florence, Pisa, Sienna, etc. We made lots of day trips; the central location of the resort was perfect for that. There were just a few small problems during our stay, but the staff worked really hard to fix everything. I definitely recommend it!

    Stayed in July 2023

  • Reviewed: July 30, 2023

    8.0
    Very relaxing stay close to San Gimignano.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant dinner service was awfully slow with one waiter serving all the tables, so we had to wait 1.5 hours to get our mains which were over cooked. Apart from that, lunch was very nice.

    Gorgeous views of the Tuscan countryside and San Gimignano, also very close to the town. Good facilities and the pool area.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    9.0
    We loved our stay! A great place to recharge after a busy visit in Venice. The staff was amazing!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    Nothing! We loved it all!

    Loved the location. Extremely helpful and friendly staff. Beautiful grounds and close enough to the town center for dinners, shops with local entertainment. Centrally located for other towns/regions we wanted to visit

    Stayed in June 2023

  • Reviewed: June 25, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    The garden and pool area was being upgraded and this was not mentioned

    Stayed in June 2023

  • Reviewed: May 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 5 nights

    The room, and especially the bathroom, was basic and a mixture of styles and influences. It didn't look good, the flooring wasn't even. Not sure if all rooms look the same or we got an older room, but they do need an update and refurbishing to keep up with the outdoor beauty.

    The location is amazing - very close to one of the best places in Tuscany - San Gimignano, including a view towards the town from the outside pool. It's also very quiet, green, and the view from the restaurant is great. Breakfast was tasty, fresh and varied, and restaurant was OK for dinner. We were there in spring, so couldn't enjoy much of the spa/pool offers, but they looked real tempting.

    Stayed in April 2023

  • Reviewed: October 4, 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    There was not air conditioning!!! Hotel must let the guest to choose between air conditioning or heated! I couldn’t sleep well

    Stayed in October 2022

  • Reviewed: September 30, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Rooms and facilities were very clean and comfortable. Location was very quiet and only a short drive from town. Dinner and breakfast at the restaurant were fantastic. Highly recommend.

    Stayed in September 2022

  • Reviewed: September 12, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is in a wonderful place, just in the middle to travel around. The outdoor is magnificent. The breakfast is very goos so is the pool and the staff are great! After that been said, indoor especially our room wasn't so nice nor comfortable. The bathroom needs a renovation, there isn't a mirror in the bedroom, and the room has a bad smell.

    Stayed in September 2022

  • Reviewed: August 14, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights

    The size room was perfect, but would need a bit refresh... and a coffee machine would be appreciable.

    The garden is wonderful, and the view of the room fantastic..

    Stayed in August 2022

  • Reviewed: July 28, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Would have liked more variety on the menu. More coffee machines as breakfast can get very busy Fans or better air con in the overall hotel. The rooms air con was fine

    Great hotel if you want a refuge from sightseeing at busy towns. Friendly and helpful staff throughout the hotel. lovely to feel the breeze by the pool and set up the loungers in the shade to see the view. Very clean and comfortable beds. If staying longer than 3 days and eating at the hotel the menu is the same. Luckily they opened the bar so had more choice of food. Really enjoyed the spa which costs £30 extra. I had a great massage as well. I would highly recommend buy def need a car as can’t walk anywhere as high on a hill and no path. Loved the view and piece and the typical Tuscan houses that now have rooms to stay.

    Stayed in July 2022

  • Reviewed: July 27, 2022

    9.0
    Lovely hotel
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 7 nights

    The doors slammed quite loudly so it could be a bit noisy when other guests came and went. Make sure to have a car as it's not possible to walk anywhere or catch public transport.

    Lovely hotel with a great pool, ideal for hot summer days (we were there in a heatwave). The staff were friendly and helpful.

    Stayed in July 2022

  • Reviewed: June 24, 2022

    8.0
    Generally fine - despite the disappointment. The pool is lovely.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    Very functional, needs a little attention to atmosphere. Breakfast was fine, but drinks only supplied by a machine and there were so many people that one had to wait a long time - not pleasant when in a hotel. The restaurant meal could have been better - Tuscany is awash with lovely places to eat, so this was a disappointment.

    Pleasant hotel.

    Stayed in June 2022

  • Reviewed: June 7, 2022

    7.0
    Nice hotel however a tad overpriced for what you get
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    some of the staff wasn’t very friendly however others were. the pool is very old and my room was not like the pictures, seemed a little older in real life.

    it’s beautiful along with its surroundings, great restaurant

    Stayed in June 2022

  • Reviewed: May 20, 2022

    9.0
    We loved this place and would definitely go back.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    The AC turned off at night, please fix that.

    The breakfast was delicious. The staff was so friendly! We had a great time and enjoyed both the pool and the spa. The wine tasting was fantastic.

    Stayed in May 2022

  • Reviewed: May 19, 2022

    9.0
    a lovely Tuscan stay!
    • Leisure trip
    • Solo traveler
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Only had a minor issue with the A/C but was solved right away, even though it was 3am. Also wished I received more information about the grounds, I arrived at nearly 9pm straight to dinner so missed on that because of the rush. So I only figured out the pool area before leaving. But that’s also on me!

    Everything was amazing at my stay! It is a really beautiful place, with amazing staff and amenities. They were also very accommodating to my dog as well.

    Stayed in May 2022

  • Reviewed: November 16, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The stuff was less that I.pressive for a "Resort and Spa". They made us reservations at a resturant I joke about getting a taxi becaue it was so far to walk, then later when I asked for a taxi they were concerned that we hadn't preordered one, they might have mentioned that when they made the reservation.

    The hotel was lovely and the included breakfast was quite nice. We had a lovely terrace and view.

    Stayed in November 2021

  • Reviewed: October 4, 2021

    9.0
    Would come back again
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very helpful. Hotel restaurant serves very good food. Rooms are comfortable and clean. I could charge my car without any issues. Breakfast was very good.

    Stayed in September 2021

  • Reviewed: July 27, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Price for accomodation was quite expencive.

    Locatoin, wiew, rooms

    Stayed in July 2021

  • Reviewed: October 31, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Was not clean smell bad

    Location

    Stayed in October 2023

  • Reviewed: October 6, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast was excellent but other meals were not. The view from the dining area was excellent. Wait staff were excellent. Food… just ok

    Stayed in October 2023

Showing 1 - 25

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