Strada per Certaldo, 53037 San Gimignano, Italy
#32 of 42 hotels in San Gimignano
Guests' ChoiceBased on 77 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
9.1
Value for money
7.7
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 3, 2023
Michele
CanadaSpa facility was overpriced, some parts of the spa weren’t working. Outside area of property was very run down. Cobwebs on the walls and ceilings
Location was great Restaurant food was good Spa facility
Stayed in November 2023
Reviewed: November 22, 2023
Pedro
United States of AmericaN/a
Lovely resort near San gimignano
Stayed in November 2023
Reviewed: September 25, 2023
Emil
United States of AmericaNo air conditioning in workout room
Clean, comfortable, friendly staff
Stayed in September 2023
Reviewed: August 12, 2023
Pepper
United KingdomAll good
Fantastic location. Great views. Great breakfast. Super comfortable bed.
Stayed in August 2023
Reviewed: August 3, 2023
Elisabeth
United States of AmericaAlmost everything was perfect! There were just a few small hiccups, but the staff worked hard to solve everything. The biggest issue for me personally was the air conditioning in our room. We visited this resort in July, which is obviously very hot outside; our room was never cooler than 25 Celsius (77F), even overnight, and the room temperature averaged 26-27 C (80+F). I asked the front desk if anything could be done, but they couldn't. Also, one morning we woke up to water coming from the ceiling; they fixed it almost immediately, and we didn't have a problem with that again. And, we had asked the front desk to organize a taxi to take us to a neighboring farm for a wine tasting; the driver no-call-no-showed. When the front desk realized the driver wasn't coming, they asked one of their employees to take us in his personal vehicle, which was incredibly nice and accommodating of them all (thank you, Remo, for helping us!); the original driver did show up to take us back to the resort after our wine tasting, but he was late. Since this driver no-call-no-showed the first time and was late the second time, we decided to cancel him for our second outing. I guess my advice to the hotel would be to seek out more reliable drivers, BUT I will say that the front desk told me I should have informed them we needed transportation well in advance of our stay--so, maybe all their good/reliable drivers were already busy by the time we asked. And, the service in the bar/bistro/pool area was really slow, probably because they only ever had one person on staff serving everyone in those areas. I would suggest having a few more people to serve these areas, since our server Yuri worked hard (thank you, Yuri!) but was just alone most of the time.
This was a really lovely resort! The outdoor pool was so nice! It's a saltwater pool, and it was heated (I think?). The fountains in the pool were pleasant, and my daughter had fun playing in them. The food was good. Do yourself a favor and try their truffle ravioli--I think we ordered it at least 4 times, ha! Our room had a vintage/antique vibe which was very charming. Our room had a mini fridge which was really great to have, and a safe as well. The views from our room and from the property were BREATHTAKING! The spa area was very nice, too--lot's of different options like steam rooms, saunas, showers, foot baths, indoor/outdoor pool, and jet massage chair things in the pool. I got a massage which was excellent. The resort is remote enough to get away from everything (which is what we wanted) and to experience some amazing agrotourism, but it is also close enough to experience everything else that Tuscany has to offer, since it is only 1 hour away from Florence, Pisa, Sienna, etc. We made lots of day trips; the central location of the resort was perfect for that. There were just a few small problems during our stay, but the staff worked really hard to fix everything. I definitely recommend it!
Stayed in July 2023
Reviewed: July 30, 2023
Mariya
United KingdomThe restaurant dinner service was awfully slow with one waiter serving all the tables, so we had to wait 1.5 hours to get our mains which were over cooked. Apart from that, lunch was very nice.
Gorgeous views of the Tuscan countryside and San Gimignano, also very close to the town. Good facilities and the pool area.
Stayed in July 2023
Reviewed: June 30, 2023
Pam
United States of AmericaNothing! We loved it all!
Loved the location. Extremely helpful and friendly staff. Beautiful grounds and close enough to the town center for dinners, shops with local entertainment. Centrally located for other towns/regions we wanted to visit
Stayed in June 2023
Reviewed: June 25, 2023
Pamela
United KingdomThe garden and pool area was being upgraded and this was not mentioned
Stayed in June 2023
Reviewed: May 10, 2023
Spasimir
BulgariaThe room, and especially the bathroom, was basic and a mixture of styles and influences. It didn't look good, the flooring wasn't even. Not sure if all rooms look the same or we got an older room, but they do need an update and refurbishing to keep up with the outdoor beauty.
The location is amazing - very close to one of the best places in Tuscany - San Gimignano, including a view towards the town from the outside pool. It's also very quiet, green, and the view from the restaurant is great. Breakfast was tasty, fresh and varied, and restaurant was OK for dinner. We were there in spring, so couldn't enjoy much of the spa/pool offers, but they looked real tempting.
Stayed in April 2023
Reviewed: October 4, 2022
Yudith
United States of AmericaThere was not air conditioning!!! Hotel must let the guest to choose between air conditioning or heated! I couldn’t sleep well
Stayed in October 2022
Reviewed: September 30, 2022
Sharon
AustraliaRooms and facilities were very clean and comfortable. Location was very quiet and only a short drive from town. Dinner and breakfast at the restaurant were fantastic. Highly recommend.
Stayed in September 2022
Reviewed: September 12, 2022
Rachela
IsraelThe hotel is in a wonderful place, just in the middle to travel around. The outdoor is magnificent. The breakfast is very goos so is the pool and the staff are great! After that been said, indoor especially our room wasn't so nice nor comfortable. The bathroom needs a renovation, there isn't a mirror in the bedroom, and the room has a bad smell.
Stayed in September 2022
Reviewed: August 14, 2022
Caroline
SwitzerlandThe size room was perfect, but would need a bit refresh... and a coffee machine would be appreciable.
The garden is wonderful, and the view of the room fantastic..
Stayed in August 2022
Reviewed: July 28, 2022
Gina
United KingdomWould have liked more variety on the menu. More coffee machines as breakfast can get very busy Fans or better air con in the overall hotel. The rooms air con was fine
Great hotel if you want a refuge from sightseeing at busy towns. Friendly and helpful staff throughout the hotel. lovely to feel the breeze by the pool and set up the loungers in the shade to see the view. Very clean and comfortable beds. If staying longer than 3 days and eating at the hotel the menu is the same. Luckily they opened the bar so had more choice of food. Really enjoyed the spa which costs £30 extra. I had a great massage as well. I would highly recommend buy def need a car as can’t walk anywhere as high on a hill and no path. Loved the view and piece and the typical Tuscan houses that now have rooms to stay.
Stayed in July 2022
Reviewed: July 27, 2022
Raine
AustraliaThe doors slammed quite loudly so it could be a bit noisy when other guests came and went. Make sure to have a car as it's not possible to walk anywhere or catch public transport.
Lovely hotel with a great pool, ideal for hot summer days (we were there in a heatwave). The staff were friendly and helpful.
Stayed in July 2022
Reviewed: June 24, 2022
Deborah
United KingdomVery functional, needs a little attention to atmosphere. Breakfast was fine, but drinks only supplied by a machine and there were so many people that one had to wait a long time - not pleasant when in a hotel. The restaurant meal could have been better - Tuscany is awash with lovely places to eat, so this was a disappointment.
Pleasant hotel.
Stayed in June 2022
Reviewed: June 7, 2022
Priscilla
Monacosome of the staff wasn’t very friendly however others were. the pool is very old and my room was not like the pictures, seemed a little older in real life.
it’s beautiful along with its surroundings, great restaurant
Stayed in June 2022
Reviewed: May 20, 2022
Christine
United States of AmericaThe AC turned off at night, please fix that.
The breakfast was delicious. The staff was so friendly! We had a great time and enjoyed both the pool and the spa. The wine tasting was fantastic.
Stayed in May 2022
Reviewed: May 19, 2022
Julia
NetherlandsOnly had a minor issue with the A/C but was solved right away, even though it was 3am. Also wished I received more information about the grounds, I arrived at nearly 9pm straight to dinner so missed on that because of the rush. So I only figured out the pool area before leaving. But that’s also on me!
Everything was amazing at my stay! It is a really beautiful place, with amazing staff and amenities. They were also very accommodating to my dog as well.
Stayed in May 2022
Reviewed: November 16, 2021
Patricia
SpainThe stuff was less that I.pressive for a "Resort and Spa". They made us reservations at a resturant I joke about getting a taxi becaue it was so far to walk, then later when I asked for a taxi they were concerned that we hadn't preordered one, they might have mentioned that when they made the reservation.
The hotel was lovely and the included breakfast was quite nice. We had a lovely terrace and view.
Stayed in November 2021
Reviewed: October 4, 2021
Jan
PolandThe staff was very helpful. Hotel restaurant serves very good food. Rooms are comfortable and clean. I could charge my car without any issues. Breakfast was very good.
Stayed in September 2021
Reviewed: July 27, 2021
Traveller
EstoniaPrice for accomodation was quite expencive.
Locatoin, wiew, rooms
Stayed in July 2021
Reviewed: October 31, 2023
Hamid
United States of AmericaWas not clean smell bad
Location
Stayed in October 2023
Reviewed: October 6, 2023
Freda
United States of AmericaThe breakfast was excellent but other meals were not. The view from the dining area was excellent. Wait staff were excellent. Food… just ok
Stayed in October 2023
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