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  5. Reviews of Hotel Villa Serena

Reviews of Hotel Villa Serena This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Muscogiuri 3, 80053 Castellammare di Stabia, Italy

Review Score

Based on 28 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    7.4

  • Facilities

    8.1

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    7.1

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Showing 1 - 25

  • Reviewed: August 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were very friendly and helpfull. Pool is a treat. Breakfast ok. Ciro is a fabulous waiter. Many thanks

    Stayed in August 2023

  • Reviewed: July 19, 2023

    9.0
    Wonderful
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very good size. Breakfast was great. Nice pool

    Stayed in July 2023

  • Reviewed: July 5, 2023

    7.0
    Nice authentic Italian hotel experience with great views of Mount Vesuvius.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a bit scary driving towards the hotel from the central city as it required going down extremely narrow one lane streets and we felt often that the walls were closing in on our car before we got to the front of the hotel.

    Staff was very friendly and rooms were nice. The restaurant next to the lobby made great meals and offered great breakfasts. Parking was generous, too.

    Stayed in July 2023

  • Reviewed: September 4, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A little bit of a trek up the hill and through a small tunnel to reach the hotel but also good to be away from the noise of the busy traffic.

    The staff were kind and helpful, the pool is great to cool off after a day walking around Pompeii.

    Stayed in September 2022

  • Reviewed: June 6, 2022

    8.0
    it was great, a little pricey but a pretty property
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it wasn’t really clean upon entering

    of course the pool, the staff were kind and the breakfast was good

    Stayed in June 2022

  • Reviewed: August 30, 2021

    9.0
    All in all was perfect. Well done guys !!!
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights

    Friendly, helpful and professional staff, starting from the front desk, going to the restaurant and up to the cleaning team. Hope we will see you again on our next trip to Italy.

    Stayed in August 2021

  • Reviewed: August 23, 2021

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    The town was far, 20 minutes walk and if you went by car, it was a struggle to find parking space. You can find parking space between 2 and 5 when everything is closed, exept few restaurants. The beach is far to walk, small, verry crouded and again, can't find parking space

    First, the hotel has a private parking witch is verry valueble in Italy. The staff is really friendly and helpfull, the rooms were verry clean. We whated massage and they didnt have, but they called someone and came to our room and massaged us. Extra mile services. 10+ for the reception , the cleaning personal, the bar and restaurant stuff.

    Stayed in August 2021

  • Reviewed: August 23, 2021

    8.0
    Decent hotel, but a bit outdated
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    The hotel is old. While this isn't such a problem, the sanitary is really outdated which makes it feel unsanitary. The pool is quite small (but it was very clean). While to city center is only about 15 mins by foot, the road is not nice to walk: a lot of traffic, dangerous road, up/ down hill.

    The balcony with view on the Vesuvius, the well maintained and clean swimming pool, the large room with comfy beds, the free parking space (which is not evident in this area of Italy).

    Stayed in August 2021

  • Reviewed: August 21, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Basic Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Communicating in English was challenging with some members of staff. Still, they made you feel welcome and try their best to understand you.

    Room was very hygienic. Personnel were friendly. Breakfast was good. The pool is nice. Overall, we can recommend a stay here.

    Stayed in August 2021

  • Reviewed: August 12, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not very central, you have to walk a bit to get into the town

    Very comfortable, the staff was so nice and friendly. We really enjoyed the spacious and beautiful room. We were even offered a shuttle service to the station

    Stayed in August 2021

  • Reviewed: June 25, 2021

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to say

    The hotel is great and has an incredible view over Vezuviu. They took count on our request for room with a view and they helped us when we requested a bottle of wine late in the evening. The parking place is very convenient but you have to take count that the city center is at a 15 min walk. Great breakfast and very clean. We didn’t get the chance to use the pool but it looked very good. Definitely a very good price for the services. Thank you!

    Stayed in June 2021

  • Reviewed: July 26, 2023

    10
    Our stay was better than expected. The staff, accomodation, facilities, food, coffee - incredible!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    Nothing.

    Loved the pool and the surroundings! the coffee, the food and the people were amazing. Extremely accomodating on all fronts!

    Stayed in June 2023

  • Reviewed: June 23, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Extremely good staff and awesome pool.

    Stayed in June 2023

  • Reviewed: September 15, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Bad location. We had to walk everyday and night through bad inclined road to hills into a dark tunel between crazy scooter drivers and cars with no sidewalks! There are no taxis in the area btw. Very poor breakfast. by 8:00 everything was gone. They dont do refill one day we had only coffee because nothing left. The hotel is old, smells funny. The elevator was only for one person. the room had no sea view as it was written or pool view or any garden view. i payed 500€ for 5 nights for two adults which you can pay in Dubai for 4 stars hotel. This hotel deserves 2 stars for a max. One for the staff and one for the pool otherwise its very poor. Its a hotel for 60 years old and above. We never met young people there. Really disappointed.

    The staff

    Stayed in September 2022

  • Reviewed: September 2, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor cleaning

    Staff very friendly

    Stayed in August 2021

  • Reviewed: August 19, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    WiFi in the room a bit slow

    Super friendly staff, very helpful. Pool bar with nice drinks.

    Stayed in August 2021

  • Reviewed: August 16, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The road to the city center is without sidewalk and a bit dangerous to walk during the night because of traffic.

    Hotel is in a quiet location with free secure parking. It is located 15min walk from city centre. They have a nice pool with all facilities. Hotel staff is very friendly. We had a fruit salad at the pool which they didn't charge and gave for free. They also offer free lemon flavoured water at the pool. I forgot the mobile phone in the toilet and room service staff brought it back to me right away. Breakfast was very good with a lot of food to choose from. You can reach the cable car that takes you to the mountain in 20min and you can enjoy some stunning views.

    Stayed in August 2021

  • Reviewed: August 13, 2021

    2.0
    The staff is really nice! The accomodation is ok, a bit noisy from neighbours through The walls but overall a nice clea
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Ok rooms and clean

    Stayed in August 2021

  • Reviewed: July 15, 2021

    10
    A perfect stay at the Hotel Villa Serena
    • Leisure trip
    • Family with young children
    • Basic Triple Room
    • Stayed 4 nights

    Nothing negative worth to be reported.

    Great hotel with a stunning view on the Vesuvio from the balcony. The team is very kind and is very careful to customers' needs. The hotel is a bit far from the center of Castelmare (15 min by foot), but they have a free shuttle to the center and train station (all stops from Sorrento to Naples including Pompei). So, even if accented, you can reach everything. Breakfast very good. The restaurant is serving good quality local meals. The pool is not very deep, but enough to swim and refresh after your tours. A very good choice at a good quality/price.

    Stayed in July 2021

  • Reviewed: August 19, 2021

    10
    Amazing!!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing. We liked everything

    Very friendly and welcoming staff, superb breakfast, amazing pool. Live music at the pool. Everyone with a smile

    Stayed in August 2021

  • Reviewed: September 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: August 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: July 22, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Basic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: August 29, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: July 1, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in June 2023

Showing 1 - 25

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