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Reviews of Porto Giardino Resort & Spa 4 stars

C.Da Lamandia 16/A - Località Capitolo, 70043 Monopoli, Italy

Review score

Based on 117 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.6

  • Location

    6.5

  • Facilities

    6.3

  • Staff

    6.9

  • Value for money

    5.9

  • Free WiFi

    5.4

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Showing 1 - 3

  • Reviewed: 11 August 2017

    7.1
    All in all, a nice location in Monopoli with kids, but plenty of room for improvement.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights

    The service personnel could be more helpful. There are not many International guests and all the important information (check-in is at 17:00, pool closes at 19:00, dinner ends at 21:00 and restaurant buffet is really only for "all inclusive" guests) was only written in Italian and nothing was communicated at check-in. They also didn't give us a map or show us to our rooms. The luggage assistant drove off with our children and we had to wander around for 10 - 15 minutes. Our room had a completely cracked and broken toilet seat and was missing the complimentary water and a door was broken off the track. Pool staff wouldn't let the children jump in the pool or throw balls.

    The beach is great and you can go there either by shuttle bus or with your own car. The food was o.k., we only took breakfast and it was fine, but nothing special. We are very happy we ate out at the excellent restaurants in the area. Other guests found the lunch and evening buffets o.k., but no one was raving about the food.

    Stayed in July 2017

  • Reviewed: 19 June 2017

    5.8
    The beach and the garden of the hotel were beautiful, there...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Poor service, rude staff, difficult to get to the airport and their airport transfer costs 90 euroes.

    The beach and the garden of the hotel were beautiful, there is a bus what takes You in every half an hour to the beach.

    Stayed in June 2017

  • Reviewed: 6 October 2016

    10
    Very good!!
    • Leisure trip
    • Family with older children
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Could be nice to give information and menu in english

    The most tasty food was on dinner time. I was little disappointed about breakfast because of lack of vegetables and chicken meat. The staff was very helpful especially Max and Maya.

    Stayed in September 2016

There is 1 review without text. This impacts the overall review score.

Showing 1 - 3