Choose your preferred language. We speak English and 42 other languages.
Based on 106 hotel reviews8.0
Value for money
Booking.com guest review guidelinesTo keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 24 months.
Only a customer who has booked through Booking.com and stayed at the property in question can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the free breakfast, friendly staff, or quiet room than someone who’s stayed at the property before?
We want you to share your story, both the good and the bad. All we ask is that you follow a few simple guidelines.
We believe review contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make well-informed decisions about where to stay.
Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the utmost respect.
Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Booking.com guidelines. We'll also provide transparency over the status of submitted content.
Once a review has been submitted, you can modify it by contacting Booking.com customer service.
We will use the same guidelines and standards for all user-generated content as well as the property replies to that content.
We will allow the contributions to speak for themselves, and we won’t be the judge of reality. Booking.com’s role is that of a distributor of feedback from both guest and property.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc...).
Showing 1 - 12
Reviewed: 2 July 2018
눉Poor breakfast. Probably due to the low season. Was very hard to find the hotel location during the late hours. Searching in the maps you may find the locality NEAR MESSINA.
눇Personnel very pleasant. Excellent room with sea view.
Stayed in June 2018
Reviewed: 31 August 2017
눉This so called hotel is a disgrace. The owner or the staff may try to argue my next statements but I assure you I wouldn't have anything to gain by dissing this hotel. This place is easy to notice because its architecture is very out of this place, it's like trying to match a piece from a puzzle game to another. There are insufficient parking spots in fron of the hotel. The 'unlucky' guests may park in a parking lot nearby the hotel but this place isn't taken care of by the hotel staff because it doesn't belong to them. The beach that belongs to the hotel is a joke, they threw some sunbeds on the stone beach (yes stone as big as a football ball), there is no path for the guests to try to get to the water. The pool is very small and their overall staff is not well trained, as well as the fact that they do not know how to behave with the guests. The pool is utterly dirty, the showers don't work very well, the sunbeds are as old as the hotel(very old). One positive thing is that the rooms are very large...but the bathroom is not clean, the AC doesn't work, the fridge doesn't cool the food and the bed creaks. The furniture is old, the breakfast is poor and their food was cold and not fresh made. I asked the manager for help and surprisingly, he was very drunk and he became violent while refusing to talk in English, he probably swore us, but nothing and no one could make him behave normal. Don't risk placing your belongings in the safe because it wasn't protected in any way, I could have easily take the safe with me because it wasn't bonded to the wall at all. The manager said that he takes no interest in the safe issue as well as other issues that we have raised. The hotel is empty because no one has had the bad luck of ending up here, I was 'forced' by the circumstances to stay here in my Italian journey. Be aware, and stay away from this place.
Stayed in August 2017
Reviewed: 28 June 2017
눉There were no restaurants near the hotel and the hotel restaurant was inexplicably closed on the night of our arrival. The hotel is directly next to the train tracks and the howling dogs kept us up most of the night. The private beach was close, but the lounge chairs were plastic (without cushions) and the entrance to the water impeded by slippery stones. The woman working at the check-in was very friendly, but that was unfortunately not enough to compensate for the rest. I would not recommend this hotel.
Stayed in June 2017
Reviewed: 20 August 2016
눉Staff speaks little English but good enough to communicate.
눇The pool and the beach was very good for children and the room was spacious and clean. It's the best you can get from the neighborhood.
Stayed in August 2016
Reviewed: 14 August 2016
눉All the staff in the restaurant did not speak English at all. During breakfast, the staff serves only Italians and pointedly ignores the foreigners. We had to wait about 10 minutes that someone comes to replace the tablecloth to a clean one, as there were no clean tables any more. But no one came to us. Waiters have seen that we have come, but ignored us. At the same time the waiters immediately served the Italians and asked what they want to drink. I had to go and call the waiter by myself and ask him to give us a new tablecloth and coffee. He didn't understand me at all, so luckily I knew a few Italian words and explained him with jestures what we want. On the day of checkout there was no one at the reception. After 5 minutes of waiting, someone came and instead of greeting glanced irritably at me and asked: "checkout?". After payment, he did not say goodbye, but just silently went away to make a coffee the Italian man who came up. And they call it service.. Internet connection is very slow. The hotel is situated about 3 km from the town, but the walk is almost impossible, because there is a pedestrian road. It is necessary to have a car to get to town. There is only 1 kiosk with food next to the hotel, nothing more. Directly in front of the window of the room pass the railroad tracks. The train passes by with a roar, and sometimes even signals. On the official photograph shows the beach with sand, but do not believe this photos. In fact, the beach is full of large stones, which are very difficult to walk. On the last night (from 11 to 12 August) there was a loud party at the hotel, so that it was impossible to sleep. The party continued until 1 pm. I think that it is unacceptable when there are also other guests in the hotel. We had to get up at 7 am to go to the airport. Instead of sleeping, we had to dress up and at 12:30 we went down to find out when the party is over. We were told at 1 o'clock. At one music really stopped ...
눇The room was clean. The lady at the reception was very nice and was the only person who spoke English. Thanks for showing us the hotel!
Stayed in August 2016
Reviewed: 9 September 2016
눉No notification of a wedding event during stay.
눇Nice sea view rooms.
Stayed in September 2016
Reviewed: 1 May 2016
눉Wifi did not work in room. Not many staff understood English asked for cold milk for cereal and we got hot milk. Toaster did not work well. No instant coffee or tea in rooms
Reviewed: 8 October 2015
눇We enjoyed our stay in Sept. The staff was very friendly and the room was spacious and comfortable. Beautiful view and the beach and pool were an added bonus. We will definitely return.
Reviewed: 25 August 2015
눉The staff working I the hotel is totally hopeless. We arrived at 3:30pm our room was not ready, we waited for 15'. Nobody apologised or offered us a drink of water or anything during our wait. Every time we arrived or left the hotel the staff at the counter would not say 'hello' or 'welcome'
눇Good position just across the road from the sea. Clean and reasonably priced for the time of the year
Reviewed: 30 July 2015
눉Most of The staff is not kind and doesn't speak english at all. One of them even shut on us few times, because we ask him to solve problems or fix things at the room. The beach and the pool are 10 min walk - You need to cross the train lines over a bridge
눇After along discation we got a free late cheekout . The men at the pool was very nice
Reviewed: 9 June 2015
눉Location is a bit out of town. It could be a good hotel but the main focus appeared to be on the function room and not the hotel guests. A cordoned of section of the restaurant was the dining area for hotel guests and we had to take breakfast in the reception / bar area as the dining room was once again being prepared for a function.
눇Building is stylish and well fitted out, good sea views albeit that the railway line ran between the hotel and beach. Wifi was free but reception in rooms a bit erratic.
Reviewed: 7 June 2015
눉bed was firm.
눇Beautiful view of sea. Friendly staff. Clean hotel.
Showing 1 - 12
Gold Coast, Australia
Kralendijk, Caribbean Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.End of dialog content
Please check your email inbox and click on the link to reset your password
Please check your email inbox and click on the link to reset your password
View all bookings
No registration required